People are very nice. Dr K and his staff are excellent. Only problem was that they canx my first appt and then asked me to come in a half hour early for my next appt which I did only to sit around til after my initial appt. Then I sat around about twenty minutes waiting to purchase the frames I picked out 3 weeks ago. They restocked them because I didn’t show up for appt that they canx. All they had to do is talk to the desk 10 ft away to find out I was rescheduled. Once again the staff was very nice just not talking to each other.
Dr. Hardy is very thorough, diligent, and easy to talk to and understand. The support staff is likewise competent and efficient. The office runs well, particularly important during the current pandemic. Mandy is excellent at fitting eyes are and explaining options. From testing, to examining, to fitting, all their equipment is the latest technology. I feel I was well served at their office.
Ive been seeing, pun intended, Dr. Hardy for about 5 years now. His new location is beautiful and the staff is very professional and courteous. Great selection of Eyewear and fast service. Of course, Dr. Hardy is thorough and professional as well as friendly and he takes the time to listen to all my concerns and addresses each one with his full attention and expertise. Thanks for another great check up!
My experience in going to my appointment was very impressive and comfortable. The Doctors office is set up for social distancing in the lobby and the high tech equipment is properly sanitized. Mask were worn, and sanitizers were available for use. The staff were professional and pleasant. Thank you Dr Hardy and Staff!
Dr. Hardy is the best! Friendly efficient staff and a pleasant atmosphere. We have been going here for years. Great location, too!
Very professional staff and Dr. Hardy was very friendly, personable, knowledgeable, and thorough. Even the machines for eye testing were more comfortable than any other office I’ve visited. All of my questions were answered, services rendered were perfect, and other products offered but not pushed. Great experience and will be going back
Everyone is polite and kind. The office is decorated very nice in hill country style. Dr. Hardy is also very nice and thorough. They have a great selection of frames. They take VSP and are a premium provider. My son found just the frames he was looking for.
What a safe and comfortable experience! I had put off my annual exam for a few months just to get things figured out on pandemic protocol. Absolutely no worries at all. These guys got it all worked out! As always, great job!!
Had my yearly eye exam today. Waited in my car and was called in promptly, mask required and temp. Taken and was asked to Wash my hands first thing.Thank You so much to Dr. Hardy and his awesome staff for your professionalism, and kindness while helping to keep us all safe.
I Appreciated both a text and an automated call to remind me of my appointment. From the first step into the office, I was greeted by a friendly receptionist. I arrived 15 minutes early for my appointment and was taken back almost immediately. Dr. Hardy was very thorough and very knowledgeable with my eye exam. He explained results answered any questions I had and made his recommendations. I would highly recommend him.
I had a really great experience as a new patient! Every single person was so kind and they helped me with a new eye prescription that I’m very excited about. The last place I went to (vision works at Creekside) gave me a really unnecessarily strong prescription glasses. Hill Country eye associates helped me change that and I’m so excited to get my new glasses filled with them! Highly highly recommend! They took my insurance as well and the cost was super low!
We love Dr. Hardy & his staff! They answer my questions and my son enjoys going to their office. They are very patient with him and ALL of his questions as well! We wouldn’t go anywhere else!
Dr. Hardy and his entire staff are wonderful. Friendly receptionist, quick and easy check in, thorough and friendly assistants, Dr. Hardy was kind and knowledgeable, and Mandy was SUPER helpful in finding me a great pair of glasses and breaking down cost/insurance coverage. I highly recommend 😊
Everyone was friendly and professional. I got there early and was called in before my appointment time. They had new equipmentwhich was interesting and Dr Hardy explained how it took pictures of different parts of the eye.Thanks for a new experience.Walt Sumner
Great operation. Pleasant waiting area, helpful and friendly people.....a one stop shop! Dr. Hardy is pleasant and easy to understand. They are respectful of my time and my wallet!
The visit for the exam was excellent. Very professional very polite staff. Extremely uptodate technology and descriptive in analysis. However, when I was looking to get glasses which was the reason I wanted to go. I was informed that their lab is not in network for my insurance. I had to voice my complete disappointment in why I should have never gone there in the first place. That should be described better and I have a federal premium insurance. It isnt on the low end. Why was I just hearing about this now when I asked if everything was in-network over the phone? Plus their selection of frames are limited in styles. About 30 of them all had the same modern style frame.
Just completed my first visit with Dr. Hardy and staff. It was a great experience from start to finish. Dr. Hardy performed a thorough exam and discussed all of his findings upon completion. He then gave me the opportunity to ask questions. I never felt rushed.Mandy was the assistant who helped me pick my new frames. She was kind, listened to all of my requests about what I was looking for and helped me find the absolute perfect pair of new frames. I can’t wait for them to arrive!So happy to have found my new eye doctor!
Dr. Hardy is one of the best, if not THE Best Eye Doc Ive ever seen. His staff is friendly & well-trained, even in the midst of having to socially distsnce. He listens, is very kind & personable, dialing exactly what the patient needs. I would totally refer anyone to see him for his trustworthy services. My hubby will go to him in a week or two.However, on the other side, the older lady he turned me over to, did not listen or give me a price for replacing 1 lens, or even try selling me a totally new pair of glasses. She did not hear me. So, instead of getting my business, I will once again go back to TSO. *sigh*
Dr. Hardy and his staff are wonderful. The service I received was top notch. They put my questions to rest. Great job.
Dr. Hardy has been my familys eye doctor for a few years now and have taken extremely great care of us all!! I suffer from Rheumatoid Arthritis as well and he has been very vigilant at making sure my vision had been taken well care of due to the affects of RA. Hid staff has been amazing as well! We highly recommend Dr. Hardy and his staff for you and your familys eye care!
Everyone was very professional, knowledgeable, and friendly. I had a great experience. Plus they have a lot of great technology so I felt I had a very thorough exam. The staff explained everything very well and the Doctor took the time to explain everything and discuss a treatment plan that we both agreed on. I feel that the staff and my Doctor listened to my concerns and involved me in my care and treatment plan as much as possible.
Dr Hardy is so nice the office staff always helpful and pleasant and Mandy knocked others out of the park again helping me choose the best glasses for me
I called for a walk-in appointment and was seen in a reasonable time around mid-day. Dr. Hardys assistant gave me a comprehensive exam and was personable, professional and sensitive to my problem.I felt that Dr. Hardy greeted me as if I was a long time patient. He was very concerned about my needs and quickly diagnosed my problem after another thorough exam and recommended some home and over the counter remedies to relieve my discomfort. Much to my liking I might add.My wife and I will make Dr. Hardy our local Optometrist.
Very professional and friendly service! Dr Hardy is has a calming demeanor and is great with diagnosis and suggestions for options regarding care for your eyes!! Highly recommended these folks and this office!!
The service was quick, efficient, and friendly! I needed an expert’s opinion on which frames looked best on me, and she NAILED it!! I can’t wait to show off my new look! 😁
August 2020- an annual exam a year later and Hill Country Eye Associates continue to earn their 5 Star rating. Dr Hardy and staff are wonderful!😊
Hubby and I both go here. Great location and very up to date office. Love Dr Hardy. Have used him for nearly 10 yrs. Friendly and very informative. Always would recommend him and staff.
Thank you for keeping us safe. The staff had their face masks on N kept their distance. Great service!
Have been going here for years and now my kids go. Dr. Hardy is a great optometrist that really does only recommend what is needed.
Dr. Hardy had been my doctor for almost 20 years. I have never been anything but COMPLETELY satisfied with his care. He is current with the latest technology but remains committed to old fashioned patient care and service. Great staff too. You will love Dr. Hardys clean and comfortable office!
Best place in town. Great service and eyewear selection as well. Highly recommend to anyone that needs exam plus contacts or glasses. They also stand behind their products. Replaced my lenses even though I scratched them by dropping them.
Dr John Hardy and his staff are amazing. They are friendly, extremely knowledgeable and they will have you seeing clearly while looking sharp. Have your peepers checked and buy quality shades!
I’ve been getting my eyes checked by Dr Hardy for a few years now and I just love him. Personable, knowledgeable, not full of lectures - I truly feel he has my best interests in mind. Highly recommend!
We are so lucky to have Dr. Hardy taking care of our family. He takes time and listen to your concerns. His equipment and lenses lab are the best. The selection of the frames are top of the line in fashion and quality, all of them! His frame technician team are very knowledgeable and they will make sure you will get the best frame for your prescription. Thank you so much for adjusting my progressive lens.
Cant say that Ive ever encountered a friendlier group of individuals. They were all so sweet and professional. I have questions about my order, and they reassured me that everything had been as I instructed, and they eliminated any concerns. Looking forward to getting my first pair of glasses in a couple of weeks. Highly recommend this group!
First time using this optometrist! The staff was friendly! Easy to get a quick appointment!Was able to use all my available insurance allowance after 2 other shops were beyond rude!Office is pleasant and doctor was very thorough!Thank you
My child had an eye injury, and Hill Country Eye Associates was able to work us in the same day, and accepted our medical insurance. Dr. Hardys exam was extremely thorough -- this place has all the high-tech gadgets. I was relieved that my sons eye is going to be OK, and I feel so much better knowing that he got the very best diagnostic care. We also use Hill Country Eye Associates for all of our familys regular eye exams, and it has always been a positive experience. Thank you, Dr. Hardy and team!
Dr hardy is very focused on patient care. He is respectable, kind and professional.
Doctor and staff are very friendly and keep the kids at ease during their eye exams. Doctor has excellent manner with patients explaining everything in terms we understand and gives us plenty of time to ask questions. We love coming here for our eye care needs!
Great Experience. Easy to make a convenient appointment and everyone was so kind and accommodating. I really appreciate working with a Christian doctor who encourages a prayerful decision. Have been back several times now and the care was excellent. Made me feel like my eyes and concerns were top priority when I was there. Highly recommend.
I have been seeing Dr. Hardy for over 25 years and I couldn’t ask for better care. They always has the most up to date equipment and wonderful staff that go out of their way to help you. I completely trust the doctors here with my eyes and the eyes of my family members.
My family absolutely loves Hill Country Eye Associates. My husband and I always book our appointments together, we have our 3 littles that tag along too. The staff is so great at helping us manage our appointments and the kids. Dr. Hardy is so sweet and very easy to talk to. He is very through and honest. Customers for life!
They were very helpful. It had been a few years since I had been to an eye doctor and had glasses. And they were very nice. 10/10 will recommend.
Very professional,answered all my questions. They combine professional care and show personal caring for patients. I highly recommend Dr Hardy and his staff for eye care.
Covid 19 aware with safetys in place. Professional care, thorough examination with explanation on results. Office staff is welcoming and efficient. 😎
Very good experience with Dr. Hardy & his staff. The associated who administered the diagnostic exams was very conscientious and pleasant. Dr. Hardy provided thorough explanation of the diagnostics and questions I had. Would definitely recommend HC Eye Associates to anyone needing eye car .
Great place all around. Friendly staff, great Doctor, very thorough etc. Picked out new glasses and had great help. Very quick process all around. On time and efficient. I’ll be back and bring my wife too.
Best staff and best service I have ever received for eye care. Dr. Hardy is thorough and takes all the time you need. The staff is amazing. A huge shoutout to Mandy who has been on a 2 year journey with me and my special needs with eye glasses!
I have been a patient of Dr. Hardy for many years. The staff have always been kind and helpful. I appreciate that he takes his time and discusses information. Thank You!
I was introduced to Dr Hardy through my wife, who had been going to him for forever. I can see why she keeps going to him, as he and his staff are all so friendly, professional, and thorough. I feel confident in the help they provide for us, and look forward to SEEING them again at my next visit!
Dr Hardy and his team always provide a superb experience! Although I no longer live in New Braunfels, I will continue to get my eye care at Hill Country Eye Associates !
Awesome high quality people. Great location. Dr.Hardy so sweet. And so friendly. Marty was so sweet and helpful always a smile on her face. Wouldnt go anywhere else.
Never a question of honesty and quality!The best eye care for you and your family!
All staff are very professional, courtesy, and efficient. No long waits in waiting room. Dr Hardy is very thorough and patient, explaining each procedure and what he is observing. Explains his treatment recommendations thoroughly giving his reasoning. Ask for patient to give their input on how they want to proceed with treatment.
I have just moved to Texas and needed eye care for my family and myself. So made the easy appointments at hill country eye. We actually were offered next day apts. At our visit we were treated so well by staff and lots was done for our eye health. We met with Dr Hardy and he’s simply amazing, easy to talk to and so friendly. We simply had an awesome overall experience at an eye doctor apt. It was great and I highly recommended this facility. Pain free, easy on cost, and delightful staff.
Dr Hardy and his staff are friendly and caring. Highly recommended! Thorough eye exam worth your time and money.The new location is very nice.If you use Google Maps type:Hill Country Eye Associates it will show correct address.Google maps doesnt have the physical address correct if you enter it manually.
I have seen Dr Hardy for several years now, and he and his staff always take good care of me. I appreciate them so much and their patient attention to detail. Their willingness to go the extra mile says a lot!
Dr. Hardy and his staff have always been courteous and helpful. The optical store has been so wonderful handling (and repairing) an active boy’s glasses. Hill Country Optical is the best.
This was my first visit to Dr. Hardy’s office and let me tell you, it was a great experience. The staff was very professional and the office was nice and clean. I definitely will be going back for my next exam.
Dr Hardy and Hill Country Eye Associates provide simply the best eye care I have ever received. They have the latest technology allowing a thorough exam and care for your eyes .
Dr. Hardy and staff were great! I took what seems like forever trying to pick out frames and she was very helpful and patient throughout the process! They were also very knowledgeable about my insurance and what it would and would not cover which was great since it was new to me.
As always I really like the exams they are very thro and the Doctor is great to talk to.
Excellent service great people and a beautiful new location that is easy to get too. Anyone would love the staff and the excellent care that goes along with it. Thank you for being the best,
Super fast in and out! Didn’t have to wait. Got there 15 mins early, filled out forms...turned my forms in and was called back. Dr. Hardy came in before the nurse was out the door! AND the lady helping me with my glasses, even went to the back to look for other styles! Can’t wait for my new glasses!Even the nurses were helpful when I was doing my eye testing and letting my almost 3 year old help her with the machines.
Dr Hardy has been in the eye business for around 20 years or more and he still gives everyone a kind and generous mannerism. The new facility is so beautiful and clean! The staff as always are so kind, respectful and proficient. I feel safe and right at home with Dr. Hardy and Hill Country Eye Associates.
I was referred to Hill Country Eye Associates by a friend. Dr. Hardy was very thorough. There were some test done that I had not had before. Best part of my visit is that my eyes are not tired and aching. I liked that the staff helped to select the frames for my new glasses. I would recommend Dr. Hardy and his staff to my family and friends.
Service and staff are fine. 2 star review given for cost. I have been going to Dr. Hardy for many years. When I went into the new office on HWY 46 I inquired on how much the exam would be. I was told between $180-$190. The last time I was in I paid $130. I immediately wondered why a 38% increase. When Dr. Hardy was performing the exam I inquired on the charges and the percent of increase. He stated in the last 8 years he had only gone up around $10. While I understand service prices go up I called 2 other well established Optometrists in New Braunfels and the cost ranged from $130-$150.
First off this place is way too nice! The staff and Dr. Hardy are way too exceptional and accommodating and further more...If you really want to go here and be treated like family (The goodish side of the family) then so be it!! Dont say I didnt warn you!! Ask about lasik too if you really want to up your eyeball game.
Moving here from Conroe, I knew it would be difficult finding someplace that my kids would like and that would offer a good enough selection of frames...to appease 2 teenage girls! This place has doctors who genuinely care about both their patients and their parents. They are patient with the kids and very informative in their explanations. The best part that really intrigued me was that they offer (free of charge) print outs of the kids eye scans (under the age of 18). Amazing!
Wonderful staff and great experience. My 7-year old daughter and I are both seen at Hill Country Eye Associates and we have had great experiences. I’m most impressed with their wonderful customer service and friendliness.
Dr. Hardy is excellent. Takes all the time necessary to explain eye care. Would and do recommend Dr. Hardy and Hill Country Associates to anyone and everyone.
Dr. Hardy and his team have been really great to work with. Office is well-run, with minimal wait times. They were able to source contacts lenses for a very high prescription - and they worked out great.
I was seen almost immediately and felt very welcome and well cared for. Dr. Hardy actually walked me to the front when we were done. He was the old fashioned gentleman we see so rarely now. :) Thanks!
Had my first visit today and really liked the office and Dr. Hardy. Everyone was kind, prompt and very helpful. Highly recommend!
Dr. Hardy and the entire staff have been absolutely fantastic. Two months ago I went in for an exam and elected to try contact lenses as Im far-sited.Dr. Hardy and the entire staff have been extremely patient and understanding of the needs of a new contact lens user. The front office is super friendly and just really nice. Highly recommended!
The new facility is very functional and beautiful. The staff was friendly and professional. Dr. Hardy is wonderful and a pleasure to know. I feel that my eye exams are very thorough. I feel very secure with his medical expertise.
I was very impressed with Dr. Hardy. Best eye exam Ive ever had. The staff is great and helpful. Have moved a lot and as I say, this doctor is the best Ive ever had. Will recommend him to everyone. 👍
Like many others, I have been going to Dr. Hardy for many years. I just took my daughter for her first visit. The staff is wonderful and Dr. Hardy is the best! I also love the new location!
Haven’t had an eye exam in 15 years and had the most wonderful experience choosing them to start back up. Wouldn’t go anywhere else. Dr. Hardy and all his staff were amazing and helpful !!
Always a great experience from the time I walk in the door until I leave.
I have been going to Dr.Hardy for a while now and have always enjoyed my eye appointments here but my most recent visit wasn’t what I was expecting. The front receptionist (Kim) was really rude and condescending to me. I don’t understand what older women get out of behaving that way to younger women. Also I think it’s because their new space is really nice and I came dressed in leggings and a T-shirt😂
All of the staff are so nice and helpful. Also very up on Covid preparedness.
I highly recommend Hill Country Eye Associates. The staff is awesome and the facility is top notch. Dr. Hardy has been my eye doctor for 8+ years and I recommend him to all my family and friends.
Dr. Hardy and his staff provide friendly service and a very thorough exam. It is refreshing to find someone that cares about your eyesight as much as you do. Thanks again!
I arrived about 30 minutes before my scheduled time (I was a first time patient and didnt know how long it would take me to get from work to the office), I waited maybe 10 minutes or so while filling out my paperwork and I was already being called for my initial exam. Once that was finished I only waited about 5 more minutes before being taken back to a room. The doctor was very prompt in coming in and very knowledgeable! She made me feel very comfortable. This office has a great atmosphere and wonderful customer service. I have never been in and out of an eye doctors office so quickly before, it was great! I would definitely recommend this office and Jennifer Arevalo for your eye care needs.
Dr. Hardy was wonderful. The entire staff was very friendly and explain things to me very well.
Very friendly, very advanced equipment. Went in and left within 45mins. The Frames last was very knowledgeable and helped me get what I need. I highly recommend these guys.
I love the way dr Hardy always takes such good care of whatever my eyes need. He has a wonderful staff who are kind and patient. It’s very evident that Dr Hardy desires to have an office atmosphere and staff that reflect Christ.Thank you Dr Hardy
Everyone in the office were so nice and helpful. I couldn’t have chosen my frames without their help. Dr. Hardy was very thorough and explained everything in terms I could understand. I have found my home for all my eye care needs.
Dr Hardy, his entire staff, and the new offices were amazing. I have been a patient for a few years now - highly recommended! Professional and competent staff. Latest technology and a family atmosphere - refreshing!
Dr. Blaschke and her staff did an awesome job on my eye exam. They were very friendly and she explained all my tests in detail, more than any other eye doctor had before. She was able to take time out in between patients when I had an eye infection about a month ago. They have a great selection of glasses and contacts and a good looking office.
Great experience as always, the staff truly enjoy their work. Dr Hardy is calm and efficient. Marty, Kim and Natasha all make it fun !!!!! Im back again and all the ladies are still positive and efficient, ask for Paige cause she knows it all !! Amy in the corner appears to be the power behind the throne !!! :-)
Dr. Hardy and his staff are great. The brand new office is modern and spacious. Very pleasant experience every time we go there and for the last 10 years.
Dr Hardy always take the extra time to give me his expert care. Hes been my doctor for about 20 years. He has always checked and rechecked my contact lens prescription until Ive been 100% satisfied.
Time and attention were given to me, my questions and concerns. Dr. Hardy entered the room with a smile and didn’t make me feel like he was in a rush! Great experience and highly recommend.
Nice people, efficient and friendly. Great Dr.
Outstanding! The staff are pleasant, polite and very helpful. Dr Hardy listens to your question and explains the process plus theyre all just nice folks. Will definitely go back and will recommend to all.
I was having irritation in my left eye, and they were able to see me the day I called. Dr. Hardy was able to diagnose the problem and get me on steroid/antibiotic drops to get my eye to feeling better. Thanks to Dr. Hardy and his staff!!
Very nice and thorough doctor. Dr Hardy explained all my results in great detail and addressed all my concerns. Best eye appointment I have ever had! Will be back in a year
Dr. Hardy and staff are excellent! Both myself and my husband have our eye exams and medical eye check ups here and always 100% satisfied with the excellent care. The new office is beautiful, comfortable, plenty of parking, best state of the art testing equipment, and most importantly the care is the best!