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Big Lots
139 S, I-35, New Braunfels, TX 78130, United States
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Big Lots
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Ru
Review β„–1

Girl that helped me was very nice perffetional I give her a 10 score πŸ™‹β€β™‚οΈ

Ke
Review β„–2

Most of the people who work here are super nice (with the exception of one person who is cordial but not really customer oriented, but that’s not a detractor of my star rating). The most annoying aspect of this place is that they almost never have anything in stock. We’ll always hear β€œit’ll be a few weeks”, but what? Do you run out of furniture in two days once that shipment comes in?Otherwise, it’s a great store and I’ll always come back for their furniture. I’ve been to other places and this one stands the rest of time. The three stars is due to the lack of overall help when asking questions about products and availability of products after months.I will say that we did finally get furniture, after months, and I’m in love with it.

Te
Review β„–3

Good selection, great prices. Some very good deals and sales. Staff always helpful

Ta
Review β„–4

UPDATE: What difference from my last review!! Total Remodel. If nothing else, I love that they changed the front door. The other one was awful. Cleaner, organized, and furniture is front and center. They seem to offer fewer small items though it may be that it is difficult to take everything in at once.Christmas items 75%off. Love to buy the gift bags now. They are cute and cheap, way cheaper than before the holidays

Su
Review β„–5

Very neat and clean store employees are courteous and helpful just dont go there as much as I used to because they have less of a selection of items a lot of Furniture now good place to shop if youre needing the type of items they sell now

gr
Review β„–6

Went to talk to a manager about a piece of furniture I bought there during the holidays of last year that broke on me. I was glad that that the manager in charge saw my dilemma and worked out a very reasonable outcome that made me happy, and will keep me a paying customer for future purchases.

RY
Review β„–7

Masks are still urged with proper signage posted (on their doors?). One so shop for sure. Next time, Ill make a list. But, theyre mostly organized with furniture in the center and tons for the home, garden, holidays and toys. Everyone is friendly and helpful.

Br
Review β„–8

Wow this place has gotten a facelift! Absolutely awesome. The furniture selection is much better and easier to see now. The aisle organization makes a lot more sense and I’m not having to run across the store for anything. The staff is super friendly as always. Checkout lanes are much nicer and easier to fit down now, and the decor selection is more up to date. Love it.

Bi
Review β„–9

Nice and clean. Had everything I was looking for.

Fi
Review β„–10

I like big lots. If you dont feel like going to a big box store, this is the place to go

Ka
Review β„–11

Smells like pets so got my allergies going crazy but really cool selection of stuff

Fa
Review β„–12

Well, they had what I was looking for but not as exactly what I was looking for. Christmas shopping, I was looking for a small number of Christmas lights, white lights to be exact. Well, I found them but they were in the green electric cord. I wanted the white cord so as it wouldnt stand out to much. They stick out like a sore thumb. Dont get me wrong, they did have what I wanted, but in 200 count lights set. That was way to many. I dont need that. So I have to improvise and hide the green cord. Easy. It wouldve been easier if the electric cord wouldve been white.

Ra
Review β„–13

Didnt have much of anything I wanted or needed.

Ly
Review β„–14

Terrible customer service. We wanted to buy an office chair and waited in line for 15 minutes then we were directed back to the register in furniture. Where we were ignored for several minutes and then another gentleman came up and asked if he could help. We told him we wanted to buy this chair he said we would have to wait. As I started to tell him that we had already waited in the front line he just shrugged his shoulders and walked off. Terrible customer service!!!

Aa
Review β„–15

Looking for gazebos. Nice selection but kinda pricey.

Fe
Review β„–16

I saw some good sales, store was clean service was excellent.Sadly I hot home and the Pepsi, and Dr pepper they had for .99 showed up at 1.89 on my receipt.Now Ill have to waste time and gas to go back to store for 3.00

Sh
Review β„–17

It is a big lots. Seems not quite clean but not dirty either. They have some good products for a nice price. The cashiers have always been friendly.

ja
Review β„–18

Hide your wallet! Because you will want to buy everything!

Fa
Review β„–19

Lots of choices. Clean & prices are reasonable.

Fa
Review β„–20

Big Lots is a bargain shoppers fun zone! Its been years since I shopped at Big Lots and Wow! I couldnt believe the changes. Very clean and well kept. Everything neatly displayed. Prices so good that I cant believe why I havent come in sooner. Housewares, garden, toys, bedding, hair and skin products and snack items just to mention a few. Prices great and sales clerks very nice. I make it one of my weekly stops now. If you havent stopped in for awhile or have never been in to a Big Lots store. You might just be missing out on some great buys. Stop in, check out the prices. How could you lose? You might even save.

ea
Review β„–21

Havent been to a Big Lots in the Years cuz we dont have them in the city where Im at so I had to drive all the way out over 35 miles to get to one I have forgotten that they that sell Furniture there so it is nice to walk around and look at everything it was clean it was nice I really enjoyed going back to a Big Lots thank you very much Big Lots for being where youre located its a drive but thats okay I take the car out once a week so it was nice to drive out there and get everything I needed to plus some other things I wasnt expecting awesome job thank you

Ta
Review β„–22

People are very nice I almost lost my phone and they retrieved it plus they are a great store

Ch
Review β„–23

Good Store to browse, buy and get ideas how to decor your domicile. Easy financing on store furniture. Other items are priced reasonable. Liked the kitchen items for cooking, baking and items for making and ideas of making extra space in your kitchen. Go check them out.

Ma
Review β„–24

Bought these couches from this store in August and a couple of weeks later this is what happened. Tried contacting support and they keep passing it back and forth to the store. I emailed them twice and still have not heard anything from the district manager. Do not buy couches from here.😑

Di
Review β„–25

Lots of new stuff and good prices.

Ro
Review β„–26

Store is always clean and organized.

Er
Review β„–27

Clean, friendly staff, organized, and lots of good deals.

Wi
Review β„–28

We had such a great experience! Our BL Service member, Val, was such a great help. I mean we really had some questions and she was working hard to get every one of our answers taken care of. (I did not give 5th star due to the following) However when it came to a young man helping us, before Val took over with our merchandise sale, he helped load our merchandise, he was pretty turned offish. Rough with loading our merchandise. I am not disclosing his name just to give his peers an opportunity to speak with staff just in case he had a bad day, and would like to justify his actions with his next customer. I understand its a difficult time with covid, but being rude is not acceptable. Thank you, Val, for your smile, promptness, kindness and hard work.

cj
Review β„–29

The staff at this location is super helpful. I appreciate everything that they did to make my shopping experience a good one.

Ja
Review β„–30

Love Big Lots before I wasnt too fond of this store, but with the whole new style to big lots it really flipped the switch. Soon enough I will definitely invest in one of their sectionals they sell here. Kudos to Big Lot execs they should be on the come up with their new moves.

Mi
Review β„–31

Standard. Large selection and friendly employees. I tested out a battery operated light clip for your cell phone selfies. πŸ˜‚ So cute. Works too. I was easily amused during my shopping & Covid-19 boredom outing in your well stocked store. Thanks!

Gw
Review β„–32

I found what I was looking for. 1 large 360 small childlike pieces of tootsie rolls. Yeah.Associate at the cash register was very friendly.

KT
Review β„–33

DO NOT GO TO THIS STORE!!!! The furniture they have on display they most likely will NOT have, Nor can they order them from another store OR from the dealer and NO they have no idea when or if that particular item will be re-stocked..They wouldnt even offer us a sale voucher for the sale that was ending for us to get to the other store to buy!! The lady Lauren in the furniture dept. acted as if we were a bother and had a smirk on her face..If I didnt know better Id think she was happy that we were leaving empty handed and disappointed.(as usual) on top of that in a separate incident... the gift we bought from this store for a friend was broke when he opened the box AND didnt operate either!!..It was very embarrassing!! Go to a store that is professional, courteous and has value for their customers because you wont find it here !!

Ch
Review β„–34

They are remodeling the floor area where the furniture floor sale area will be the focal point of attraction. There are some areas can only fit one cart but the good buys are there. Especially out of season for outdoor activities. Now to buy. Cash registers are easy access now. Just bare with the changes but good buys are there. Good hunting and save.

Ra
Review β„–35

This store did not make their customers comply with covid procedures. I saw at least two customers with no face mask.

De
Review β„–36

Staff in furniture dept very helpful and friendly.

Je
Review β„–37

I paid to hold a set of couches that they did not have in stock. I received a text message to pick them up thinking I would get them a day or two later since I was selling my existing couches. I went into Big Lots yesterday and they SOLD the couches that I had to wait 2 weeks for! The manager that sold them was not on duty or I would have confronted him about it. If youre going to sell couches that someone has already put a deposit down, DONT TAKE THEIR MONEY UP FRONT. Terrible unethical business practice but, i guess thats what I should expect from a store run like that....

Ro
Review β„–38

What a wonderful turn around! Store is immaculate, employees are pleasant, knowledgeable & helpful. Only very important, harsh reality is that there is less of a variety/selection of unique items & international foods. Lots of food stamp staples & cold food items now. That was the very reason why Id go out of my way to shop at Big Lots. Very disappointing.

Sh
Review β„–39

Have not been in since Covid-19, but has always been one of my shopping day stops! Love THIS store!!

De
Review β„–40

Inexpensive place to shop. Friendly staff. Helpful staff

Bo
Review β„–41

Great place. Went in there for 3 items. They had all 3. They have cell phone cords 10 feet for eight dollars. Great buy.

A
Review β„–42

Abit overpriced but some days you can find great deals

Sh
Review β„–43

Big Lots is Big Lots wherever you go! I love just poking around & seeing everything. Love their pet items & baby items❀❀

Jo
Review β„–44

I found what i was looking for! All is good!

Br
Review β„–45

New product and great prices

St
Review β„–46

Love the prices but you guys need to sell more than just three different items............. Im sorry Big Lots...... It was a rough day at work........ I didnt mean to take it out on you guys...... But pretty please, can we get a bigger selection of inventory??? Please and thank you.

Jo
Review β„–47

Great place and great pricing

Tr
Review β„–48

Friendly staff. Good location.

Su
Review β„–49

We go here (way too )often. good for finding those off the wall items that most stores have discontinued

Ma
Review β„–50

The young man that helped us went out of his way to help us making calls so we found what we needed

Ea
Review β„–51

No prices on the items and prices on the shelf are incorrect. I picked up an item that the shelf said was $3.50, it rang up as $6.50. The register operator thought it was funny! 😠 No attempt to find a correct price.😠 I wont be going back.

Ca
Review β„–52

Decent prices but honestly you can get better deals at other places, with a better variety. The store was a mess, the furniture area is jam packed and hard to navigate, and the staff pretty much ignores you. I say two stars cause I was able to find something Ive been wanting for a while, but the price wasnt as low as youd expect from Big Lots.

Da
Review β„–53

Can get a lot of stuff cheaper

Jo
Review β„–54

Awesome store, always great deals.

Mr
Review β„–55

I used to frequent here all the time before they remodeled the store. Now the rows are too close together to pass two shopping carts at the same time, variety is lower and just hard to get around. Workers are friendly and helpful. I wont go now unless I know I dont need a cart.

Li
Review β„–56

Love this place

Cr
Review β„–57

Pretty reliable for household needs! Furniture, decor and accessories

Go
Review β„–58

This Big Lots isnt terrible. I have noticed that there is always a large chocolate football on the clearance endcap in grocery and I swear it has been there for over a year. Never gets any cheaper, hasnt been thrown away. LOL

Di
Review β„–59

Great people, great products, great prices!!I shop here whenever I can!!

Ja
Review β„–60

Its just not the same. It is looking like a wannabe target. The charm is gone with the remodel. It feels cold now. The selection has decreased tremendously. I used to love big lots. :(

de
Review β„–61

They have gotten very pricey

Pa
Review β„–62

Good bargains for home decor or quick grocery items

Li
Review β„–63

Customer Service was great, clean, organized store. Accuracy with furniture boxes needs improvement. Especially when the customer doesnt live in town. We got home, started opening furniture boxes when we realized we were givin half the wrong merchandise. We barely made it back before closing time, to return half a bed frame that wasnt what I paid for. Double Check your furniture labels before loading it up n leaving folks.

Pe
Review β„–64

I really like big lots stores, big or small They have some AWESOME sales. I forget how much u can find in there!!! Just have to go an check it out!

Be
Review β„–65

This is a nice store! Looks like it was recently remodeled. Everything was easy to find and there were great deals, will visit again!

Ro
Review β„–66

Love going into Big Lots. Sometimes really get some good deals.

Li
Review β„–67

I jumped in there to look around. Found that they have all kinds of stuff there for sale. Very reasonable prices. All sorts of stuff. Go check it out and see for yourself.

Db
Review β„–68

I just love this store! They have good prices especially on clearance. I scored three feather pillows for 5:50 a piece!!

Ra
Review β„–69

Love this store they have so many nice item and beautiful home furniture. I highly recommend shopping here.

Ma
Review β„–70

Love love love love love this place and then everything 20% off who could ask for anything more

By
Review β„–71

I was amazed that big lots sale groceries items they dont in California I like that

Ke
Review β„–72

The managers were beyond helpful! We bought 2 recliners and 1 had manufacturers defects. They were awesome and found another store that had one and replaced it with zero hassle!They also have a great selection! The only reason I gave it 4 stars is because the store is always dirty (needs a good scrubbing!) and it takes forever to check out. They never have more than 1 checker.

Ke
Review β„–73

They have the couch i want lol

St
Review β„–74

Lots of neat things. Reasonably priced.

Ar
Review β„–75

The cashier, Juana was very helpful in telling me where a certain product is. I found it with ease. Great store!

Ta
Review β„–76

Staff is very friendly and the store is clean . Discount store with furniture, housewares, groceries, toiletries and decor. Love shopping here

Ge
Review β„–77

Nothing special about this location. Kind of old but it has plenty of stuff you might be looking for like furniture, kitchenware, school supplies, toys, mattresses, etc. No major electronics like television sets or computers. It has fine service and nice employees. No real gripes here either.

pa
Review β„–78

The store is nicely organized and clean. Plus, they have amazing deals!

ke
Review β„–79

Haveny been to big lots in long time like yrs love it though..

Le
Review β„–80

Good selection of products.

Ro
Review β„–81

Good prices

Re
Review β„–82

Its a great place to pick up the odds and ends I need at the end of a long day when I just dont want to face the crowd at HEB.

Sa
Review β„–83

Great prices and cute stuff

Sa
Review β„–84

We love all we can get at great value here. Good source for families that need alot of food at fair prices. We shop here for great end of season sales for summer and winter. Always worth the trip.

Mi
Review β„–85

I love big lots but...The staff are underpaid and they really show it!. Nice selection of inventory and decent quality. Stay far away from the furniture, its all junk. The rest is pretty much ok.

Ja
Review β„–86

Everything you need in one place

Da
Review β„–87

Large selection of all products. Nice items.

Ro
Review β„–88

Due to the nature of the store stock is not particularly consistent. But you can find some great buys if you shop frequently.

Ir
Review β„–89

Good inexpensive store has a wide variety of merchandise. Its pretty convenient

Lu
Review β„–90

Poor communication skills, I was trying to buy a couch and was told diffrent things by diffrent employees on the same day as well as a different day. There delivery service also over charges $80 and after 10 miles $1.49 a minute. So I ended up going somewhere else to get a couch. They also didnt have hardly any couches in stock. Shop here at your own risk.

Cu
Review β„–91

HMDI cables were expensive

Ji
Review β„–92

So much available at decent prices.

Cr
Review β„–93

They used to have really great deals here lately its been going down hill. And some of the employees are very rude. But still like to stop and look and see if I can find a good deal

Ce
Review β„–94

Employees were very friendly and knowledgeable about the store, which made for a very pleasant shopping experience. I will definitely be going back to this particular store!

CJ
Review β„–95

Of you cant find it at other stores, its probably at Big Lots. Affordable prices!

Jo
Review β„–96

Staff was very friendly and helpful. Store was pretty clean and stocked. Usually find some good deals here.

MI
Review β„–97

I like the good deals I find here. Nice, clean and friendly employees

La
Review β„–98

Nice place with a nice exotic canned and bottled foods section. I like that row of refrigerated cases, too. Worth the sometimes ( too ) long wait in line.

Sa
Review β„–99

Very clean store. Very friendly staff. Helped me get my new furniture on my truck. Love this place.

La
Review β„–100

Great foreign foods section. Well, it used to be better before the store began selling expensively priced cheap furniture. I shop less and less because of the furniture being in the middle of the floor.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:139 S, I-35, New Braunfels, TX 78130, United States
  • Site:https://local.biglots.com/tx/new-braunfels/1154?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 830-608-0457
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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