First Come, First Served seems to be the motto here, so your reservation doesnt hold much weight. They gave the storage space I had reserved away to someone else, and the guy behind me at the counter had put a down payment on a truck rental, but they didnt have any trucks because theyd given it away to someone else. This place is unprofessional and hard to count on.
Easy pick-up and return!
Nah cause the manager was mad rude and the truck I rented had stink bugs doing the toosie slide in it. Don’t come here
Overly pleased with this facility! Staff is great, in its are clean, fairly priced and love that you can load and unload inside, highly recommend
Anything,anytime any style..It doesnt matter what your gonna move they have a way to help you out
Needed a bit more signage to tell me where to bring the vehicle, but lovely service person. New respect for truck drivers... 0.o
Only thing nice about the place is the smell of pizza
The assistant manager and head manager were extremely rude will not be coming back
This place is so downgraded its so disgusting and management is so terrible the place has rats and maybe even roaches these people never give us service they just sit around all day and do nothing when we ask for something they just ignore us.
Awful staff, very rude . Moving trucks were very dirty and extremely shaky . Not happy.
Clean. Workers were polite.
Clean, bright, and very convenient.
Great place.
This place is awesome. The staff are terrific and its a very high security facility. I know that the customer service is also terrific. 😄😄😄😊😊
Got everything we needed at one place for our move. Fast check-in and explanation of rental form. Great service from the representative and truck was ready when we got there! Great experience!!
Never!!!again!!!! Beware of management and building critters ate my furniture
NASTY BUILDING and RUDE MANAGEMENT !!! never again
Terrible service and rodent problem in building
Got the truck in the morning and dropped after working hour for a total of 8 hours, charged me for two days (48 hours). Multiple emails to the company, with empty promises for reimbursement.
The service at this u-haul is fantastic. They took good care of us with our truck rental.
Helpful staff and lots of space
Fully stocked, super clean, great parking, great bathroom, great storage facility and super helpful friendly staff!
Store is a bit difficult to find. Pristine is very kind and patient she helped my father and explained everything thoroughly.
Very nice and professional very good customer service 👌
Great deals on moving supplies and rental trucks and cars.
New location in New haven. Open a few days of the week. Call first before going
New process they have for checking in is so inconvenient why should I have to go all through that never again so not worth it
Unknown charges, water damage to our belongings with no recompense. Id choose another spot.
Helpful and friendly.
Great center A+
The people are knowledgeable and very nice
Good
👍🏽