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GameStop
1542 Union Tpke, New Hyde Park, NY 11040, United States
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GameStop
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Ka
Review №1

I love coming to this GameStop location over the last 6 years! If you’re kind to others, people will be kind to you in most cases. At GameStop, the associates are very helpful and friendly towards the customers. I know the manager and other associates very well, and they are considerate and kind to everyone. I highly recommend them for all your gaming needs, toys, and apparels at great prices!

jo
Review №2

Its a chain store. It might have what you want, or maybe not. Pro tip: Best way to find out if a gamestop has what you want is to call ahead and they can tell you if another location has what you are looking for.

Ri
Review №3

Be careful buying at this gamestop. Drew the manager does not honor gamestops return policy.

Ro
Review №4

Andrew is my go too person at lake success Game stop he is very informative and so helpful. Always greets you with a smile and is great with kids.

St
Review №5

Never have i experienced a more helpful sales person..great service..great attitude...i have been a customer for over 15 years and by far he was the best...sales rep. name Drew

Tr
Review №6

This is my go to spot its low key never a crowd and they have alot of clearance items from clothing to games and figures and they a great collection of Pops. Thats me at the pop section in the photo.

TR
Review №7

Perfect for the covid timeBuy their games and stay home.# HEMPSTEAD GAME STOP

Di
Review №8

Great Store to get your gaming needs.

An
Review №9

I recently came by this store. Although the location cannot allow customers into the store. I waited outside the store and I believe the store manager, Drew was helping me out. I observed this gentleman running around in the store all by himself. I was outside with a couple customers and I felt that they were a bit rude to him. Drew could not have handled them any better, he was so kind and accommodating, despite their rudeness.. He had an amazing attitude and was extremely knowledgeable. I never spoke to anyone in my life as helpful as this fella. If you ever have any needs or questions, just ask for Drew, he will Definitely make the Best recommendations. Thank you so much for being a true professional !!!!

Ra
Review №10

Usual GameStop experience, and customer service was alright. Although we waited on the line for a while and there was another worker that could have helped us.

An
Review №11

Each gamestop has different games and workers

Sh
Review №12

They were nice and informative. They didnt have what I was looking for but they offered me more than one option for them to help me get it.

Ja
Review №13

Great store! Employees were super helpful and reminded us that my nephew had a warrantee for his game controller and replaced for free!!

Je
Review №14

Extremely disappointed with them lately. Every time I pre order something, they never call me not once not twice but multiple times

Ma
Review №15

Patient staff, willing to take the time to answer questions regarding promotional items on the last day of a sale. I know that couldnt have been fun. Truly appreciated not being rushed while trying to maximize my store credit so I could get extra stuff for the kids. Ended up paying a little bit on top of my balance of store credit because the deals were so good. 5 stars.

vi
Review №16

Honestly games are cheaper at Wal-Mart

Jo
Review №17

The staff is always welcoming and friendly. They take time to get to know, and remember their guests. Always a great experience. They know their stuff.

Be
Review №18

This store is so much better then the one on Jericho Tpk, its two times bigger they have much more of a assortment of product and most importantly the manger is Nice and Freindly all the time and to everyone. I really enjoy everything about this location!

je
Review №19

They are very on top of all things new and exciting with gaming systems.

Jo
Review №20

Very nice employees and they easily explained everything to my parents.😁

Di
Review №21

Its gamestop so prices are crazy but if we take that away the employees are helpful. They are very understanding and super chill. The location always seems to be stocked with what i want when i want.

bo
Review №22

GameStop clock towers the best of them all Ive tried them all Queens Boulevard Brooklyn Long Island Green Acres Suffolk County all over and the one on Atlantic Avenue at the clock tower is the best

Wa
Review №23

This game shop in Lake Success is the standard game shop with really nice people working there. They always have the newest games and a large selection to choose from.

D
Review №24

Small and not much merchandise but staff are helpful and friendly

Ci
Review №25

As a former GameStop employee years ago, I know it can be tough to keep that smile on your face after answering the same 5 questions that week. That said, it makes me really happy that there are still amazing GameStop stores out there and this one is no exception. The staff is super helpful and friendly, and the store is very clean too. Good job, guys!

Ro
Review №26

Great service, very helpful

4d
Review №27

Terrible service, Absolutely terrible. We asked to take home a certain display about 2 months ago and the guy said that they probably gave it away because it was free or threw it out, Even though we were the first people to ask to take it. Do not waste your time there

Ja
Review №28

Very nice staff at this store. Love gamestop.

Ak
Review №29

Friendly staff..very informative

St
Review №30

Horrible service they need to be more knowledgeable on products especially the sales rep Drew he is very rude. Will take my business to another location thanks to him.

Da
Review №31

Its not the cleanest game stop Ive been to and they dont seem to ever answer the phone when I called. Which I did repeatedly call for them for the 27 minute drive to the store.But with all those negatives out of the way once I was there the staff were incrediblely helpful. I was looking for an item that there computer said they only had one left in stock of. Most stores would just say if its not out there its probably sold already. I had infact looked where they pointed me to so I said I already looked there.The Manager who I wish I took there name cause they were so helpful, he actually came to the section with me and moved around quite a few pegs worth of items until he found what I was looking for. I was very greatful cause from what there website said this was the last of this item on Long Island.Definitely recommend coming here cause of the very friendly staff and they also didnt try to upsell me on any memberships or preorders like other stores do.

Bu
Review №32

Best place ever. They have great customer service and anything that you need they got.

Ja
Review №33

Geek heaven

Go
Review №34

A great staff that is always willing to help with game selections

Ju
Review №35

Great store small but helpful

Su
Review №36

Amazing staff. Great collection. Almost never out of stock. Very cheap. Very good place overall.

Va
Review №37

Great service, friendly staff!!

Fa
Review №38

I had a problem with a return/exchange, and the store manager didnt want to hear it and spoke in a condescending manner. I then reached out to the regional manager, but he never got back to me. Oh well, plenty of other places to buy games, etc.

Br
Review №39

Super nice folks working at this location. Thanks Rich!

tu
Review №40

Nice place and good customer service

Ar
Review №41

Nice staff. Dont have what I was looking for but a wide selection.

Am
Review №42

Great place to buy games used for cheap. Theyll have new games in stock always. Great service too,

Da
Review №43

Awesome staff who are always so kind to me and my wife. Helped me out a lot with my Switch preorder today. Great location, but it can get really busy.

Sm
Review №44

This Gamestop has great staff and will help you when your confused.

Di
Review №45

Great staff, excellent quality of products, and a surprisingly warm atmosphere. Overall, a diamond in the rough compared to other GameStops.

ni
Review №46

Great service!!

Ka
Review №47

The staff was nice

BE
Review №48

Well i must say that i was very happy walking out of this place. I received great customer service and was happy with the interest they showed in helping me save money!! Who doesnt like to save money? Alex and Vishal are really awesome and i am happy i walked in that day. I was looking for some accessories for my WII and Vishal went out of his way to find all the equipment i needed to play my game. I saved a lot money and i will be returning! Thanks guys!!

Do
Review №49

Must say as a Black Man u will be treated differently - Which is why I was mistaken 👊My pockets were on NuTty Professa- They Wanted me to see all the new stuff when my Wallet came ouT

Sh
Review №50

They had the Bananya I was looking for

Jo
Review №51

A great place to get your video game fix great location free parking friendly service and a great Pizzeria right next to it

Gr
Review №52

Very helpful, courteous, fully stocked

Ch
Review №53

Great service, friendly staff.

Jo
Review №54

It is a good gamestop they know what I wanted nd they r helpful

JO
Review №55

Very Nice staff and theyre very helpful with all purchases

Ke
Review №56

Good game store but a bit far from where I live.😊

NY
Review №57

Busy store but once they are with you...great service.

K
Review №58

I dont know much about gaming systems but the staff there is great when i go in with my kids and ask a bunch of questions. They are knowledgeable and helpful.

Ka
Review №59

Looks like a blast from the past. So retro in there, guys looked like they didnt want to be there cant blame them

Cr
Review №60

Very helpful staff

ev
Review №61

Every game is like a mortgage Why is everything in the store so expensive?69$$$ for Nintendo games 😡😡

Sh
Review №62

Bought used controller. Didnt work. Was told I had a month to return, but was given hard time when returning to another location. Although after much arguing, I did get a refund.

Ja
Review №63

My boys love this place

Ca
Review №64

Nice employees great buisness

Ty
Review №65

Great staff really helpful

Om
Review №66

Staff is very helpful and friendly

Mo
Review №67

Very good store prices cheap

Jo
Review №68

Knowledgeable and efficient staff.

Gi
Review №69

Excellent customer service!!

Jo
Review №70

Fantastic selection of games with helpful and friendly staff.

K
Review №71

Staff was very helpful and friendly

Re
Review №72

Great costumer service

Ma
Review №73

Slower than slothspeed service.

AN
Review №74

Excellent store nice game

Br
Review №75

Really good

ol
Review №76

Best atention ever,

Do
Review №77

Knowledgable staff

Ma
Review №78

Tried to preorder 2 figure said only one per person

Wa
Review №79

Sold me a used game as new, i didnt check the bag till i got home, the game was not wrapped and the disc had a smudge so i could tell it was not new, and i explicitly asked for a new one, otherwise no complaints.

Bl
Review №80

It has freddy toys

Ad
Review №81

Everyone was nice

Mo
Review №82

Like any other gamestop.

Dj
Review №83

Amazing

Ji
Review №84

Just ok

Sh
Review №85

I was not there.

te
Review №86

Wasnt that helpful

Th
Review №87

Everything the kids want

ja
Review №88

Excellent gamestore

Dj
Review №89

Great

Ed
Review №90

They sell games

Ba
Review №91

Love it

fr
Review №92

Lot to choose from

Ge
Review №93

Friendly people

Ba
Review №94

👍🏼

Lu
Review №95

Great service

Ni
Review №96

Limited choices

TJ
Review №97

Typical

Ra
Review №98

Regular y trato personal

An
Review №99

My children find more than they are looking for here

Information
20 Photos
99 Comments
4.3 Rating
  • Address:1542 Union Tpke, New Hyde Park, NY 11040, United States
  • Site:https://gamestop.com/store/us/ny/new-hyde-park/2659/lake-success-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 516-437-1506
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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