This review is also valid for the Chevrolet dealership across the street as they work in tandem being part of the same company / ownership.I bought 4 tires on an internet tires dealer website. New Rochelle Express Service is listed as an installer for them and had my tires shipped there. They simply refused to provide the service. Extremely rude staff, be it over the phone (they hanged up on me) and in person when I tried to pick up my tires (they couldnt care less about theyr location). Go there at your own risk. Steer away from them. If they get 1 ⭐️ its because there is no option to give 0.

Always loved coming here, they are so professional and sweet, never a long wait either which is great! I must also high light the care that they give their customers, I wanted to specifically thank one of their staff Fabian for helping me with a health situation at the time of my cars service. He really helped me out in my time of need and that really made a difference even tho every experience me and my family have in this business is great! I am very grateful you guys are as amazing as you are! Highly recommend this place! Your car will always be in great hands.

The best and fastest oil change I have ever had. That was great. Thanks. See you again in 4 month

Unprofessional. The owner said I needed a timing belt. Got a second opinion didnt need a timing belt. They will try and rob ur money.the boss us a crook.

Great experience and fast service. I went for an inspection. I was in and out in 15 minutes.

Christina was awesome. So friendly and outgoing. Got a high-mileage oil change and my rear passenger-side break light bulb replaced because it blew out. Was in and out in under 20 minutes. Super convenient. They even remembered to reset my oil life gauge back to 100%. Other places Ive gone to in the past forget to do that. Thanks.

Customer service was great and the guys there were quick to attend to my car.

It took Honda 7 days to fix my car. Unexceptable!!!

Had a quick lunch appointment in New Rochelle today. Figured Id kill two birds with one stone and pulled in for a quick oil change. Christina helped me and she was very friendly and accommodating. I would recommend this place to friends and family. Thanks!

Good service, but dont respect reservations as part of the service package sold in at the dealership.

Nice greetings and professional manner your vehicle will get the right viscosity. Knowledgeable staff treats my 5.0 with the right care. I wouldnt trust anywhere else.

Oil change price is great, BUT, they use that to get you in the door so that they can charge you $$$ for other services they “find” that’s wrong with your car. I went around 9am, they already had a 2-3 hour wait, by the time they serviced it for oil, they recommended brakes and other fluids. I was late to pick up my kid at 2:30pm. way longer than the 2-3 hours they suggested.

Great place to get your cars routine maintenance done. They have excellent customer services skills and they know their craft. I highly recommend them to any one looking for conveniente and service.

I am the owner of a 2004 Chevrolet Tahoe and this has been my second experience at New Rochelle Express Service and hands down they rate at the top of the charts with their customer service .I didnt have to wait more than 15 minutes to get my car back and when you walk in and they remember you from the last visit is a good feeling. I highly recommend this place to everyone

Brought car in for oil change then was told I needed a new battery price for battery $180.00 high huh is the battery gold .Then tried to drive off and light comes on car will not go faster than 5 mph and transmission light says service immediately. So now not only is our wked blown the car we just drove in cant drive away.Not to mention you do not have to be a licensed mechanic to change oil and the battery we paid 180 for has different specs than the car calls for.When asked to put old battery in trunk we were told the couldnt.Ok can we take a picture of the old battery in garbage no.I believe they saw a woman and a payday.Im writting this review so this doesnt happen to another woman.The car I drove in for a oil change I have to have towed away.This car is mint reg oil changes etc.

Friendly, professional and thorough. I would recommend to anyone in need of their service.

Fast service, great staff :) I will be coming back for my next oil change!!

This place has become the absolute worst! Never again will I take my car to this place. No wonder the place was empty! The guy behind the counter was talking to me like he was bothered that he had to do something! They dont even show you the oil stick to see the new oil. This place has changed hands so many times, that its ridiculous! The attitude in this establishment is horrendous! Good riddance!

I’ve been coming here for years they are very nice and efficient would def recommend !

Quick service had to pay extra for the windshield wiper fluid but was great otherwise

Excellent service workers are professional..I highly recommend to everyone. I trust and value theyre opinion and I wish I known about this place before but now my car will be serviced by them...Thanks for being there.

These guys are the best good customer service... Come in Edwin will take care of u.

Excellent service by Byson we will be back.

Speedy service

Prompt service..... clean location.... professional..... strongly recommend...

Very good staff n customer service.........

Service is phenomenal they are super efficient and reasonable priced which is had to come by.

A touch slow, but good customer service

Always get good and prompt service

Great place and quick service!!

This is my first time at the shop and I cant express how happy I am with the professional staff and expertise of Brian. I will certainly be back!

Very helpful and knowledgeable

New policy and per manager cant bring your oil and filters which the establishment dont have in stock...

Great Place

Wonderful!