I bought my car from this dealership last October. At the time of the sale I was told that my title would be provided to me shortly. Since that time I have repeatedly been given the run around and still no title. At this point the owner has just flat out stopped answering phone contact and I am unfortunately going to have to file a law suit. As an extra added bonus (after having just had a mechanical issue) I found out that the wrong battery is in my car. Don’t buy here!
DO NOT BUY FROM THIS PLACE! HAVE BEEN TRYING TO CONTACT THEM AND NO RESPONSE. TAKING OTHER MEASURES TO GET A RESPONSE.
This dealership is run by a great business owner; Anna. Her customer service is tried an true with over 20 years of being in service to her customers. She provides options to help get you into your car of choice. Makes financing options clear and concise. Explains the options for payments and financing. Goes above and beyond to find you the car of your choice based on what is available to you. The inventory is consistently updated due to her customers willingness to invest in their vehicle purchase with her. I highly recommend making your financial investment, in a vehicle of your choice, with Anna and her US Auto team.
TERRIBLE!!! I bought my 2008 Infiniti over a year ago & before I pull off the lot he tells me it needed the catalytic converter and that I could go next week to his mechanic to get it done through my warranty.. for a year it’s been different excuses, “next week” “he’s too busy this week” “he used the part on another car” “I’m waiting for the new part to come in” etc… about 2 months ago he disappeared..completely stopped answering my calls & text messages.. I passed the place 3 times & it was closed with only 3 cars in the lot.. smh… He sure is a fraud. His name is Tino. Stay away from this place!
I highly recommend buying a car here! I am extremely happy with my recent car purchase! Anna is super great and friendly and helped me get the best deal possible!
Very sketchy. I didnt do enough research. I advise anyone and everyone who goes there to TEST DRIVE THE CARS ON THE HIGHWAY. I made the mistake of only test driving the car in town. After I actually bought the car transmission issues occurred 25 mins after leaving the dealership. I called and complained and all Ive been getting is the runaround. They send me to their mechanic and the mechanic sends me back to the dealership. Now nobody answers the phones anymore. I wouldnt believe those other reviews those are friends and family.
The guys at US Auto Wholesalers are wonderful! I had an excellent experience and was well taken care of. They helped me find the right car for the best deal and made buying a car as easy and seamless as possible! Big thanks and lots of gratitude to the amazing team at US Auto Wholesalers! I will definitely recommend them to all my friends and family!
I love my car, and truly appreciate the auto whole sales family. They will work with you to make sure you are a happy customer and are very patient. I would have never believed that with my limit I would be driving home in a 2018 Nissan and with no pressure from no one to buy. Thank you.
DO NOT BUY FROM THEM! I was just forced to get rid of my 05 Honda Accord($4,000) after only 3 years. I was told that the engine was swapped out with an engine with lesser mileage, however they were unable to provide any documentation or proof of that. I would have known from then this place was a SCAM. When I first bought the car the check engine came on days after, I called the office to advise the manager that this had to be fix before getting the car inspected. I was told by Anne the manager that she knew someone who could sell me an ILLEGAL inspection sticker. When I called the office again, I spoke with the associate that sold me the car (I don’t remember his name) and advised that autozone ran the code on the check engine light and the car needed a coolant sensor. He basically told that wasn’t true an I didn’t know what I was talking about. I desperately needed a car at the time and didn’t have the luxury of taking it back. They prey on people in desperate situations with not much experience on during cars. BUY FROM HERE AT YOUR OWN RISK!!!! Hopes this helps someone.
I am very happy with my purchase, I love my new bmw! the staff was very helpful and a pleasure to be around. Would definitely recommend this place to anyone trying to get a car
Thank you! US Auto really took great care of me! Spent a lot of time helping me figure out a loan that worked. Nice work !
Excellent service, knowledgeable and very helpful. Best prices in the area. Highly recommend.
Great experience very nice people i got the car i wanted for a great price! And also fast and easy i recommend us auto wholesalers they made me feel very comfortable with buying my new car
Excellent customer service. The owner and the staff were really a pleasure to work with. I recommend this place to anyone looking for a vehicle!!!
Great Service, looking for my next car, Tino the Manager made sure all aspects of buying a used car was beneficial to me as a customer was on point . Thank you .
Great service, professional assistance, and overall very positive experience. Highly recommended 👍
The best place to get a pre-owned car.The staff very helpful and knowledgeableHad the car for 3 years now and had no problems with it at all.
Great experienceGreat customer serviceVery friendlyVery helpfulAll credit goes to Oleg who help me to get approved and got me Great rate Im so happyHIGHLY RECOMMEND
What an amazing service, vehicle prepared on time for my visit, Rep assisted me above and beyond! Was well worth the drive not only for the amazing price!
I purchased a VW GTI back in August. Tino and the team were great throughout the whole purchasing process. They went above and beyond and replaced the water pump prior to delivery of my vehicle. I have had no issues since and would work with the team again with my next purchase.
I was looking for a specific Audi model and US Auto had available. They were very supportive and took care of me the whole way. Not to mention they gave me a good deal for the car I wanted, and the car was in very good condition. I highly recommended them!
One of the best if anything the only best place to do businessGreat and honest people
The worst ever out of all of my cars I have had! The first week I got this Jeep from them my alternator went out that got fixed. I had to pay for the labor. Then two weeks later the transmission went out. It was in the shop for 3 weeks because warranty people said this dealership did not purchase the warranty yet. After the transmission got fixed I was like well I got a new transmission and alternator. I should be able to drive this with no problem for at least a year. Wrong, two days after that the car started smoking come to find out I had a anti freeze leak and engine oil leak. This dealership basically sold me a lemon car that had not been driven in a while and when I started driving it everything they BOTCHED UP started falling apart. Now it’s been almost two weeks and my car is not working again. Will not crank or turn over. I paid for two diagnostics and the ECM and is PCU is gone. Mind you the car is not registered in my name because it was never able to pass emissions where I’m from or any place. Now it won’t even start. The dealer told me someone will be contacting me higher up in the dealership but no one has contacted me. Now he is not answering and when I call the dealership no answer. I have consulted with my attorney at this point and I’m writing to the better business bureau as well. DO NOT WASTE YOUR TIME ON THIS PLACE. IF YOU DO GO THERE TAKE A MECHANIC with a scanner and you will see.
BUYER BEWARE. THOROUGHLY EXAMINE THE VEHICLE. Drove over from NYC to see a Jeep that had been listed on Carfax, after calling to check that it was still available. First, the Carfax listing was completely inaccurate. It stated that it was a hard top when it was a rag top, and listed probably 20 amenities that the vehicle did not have. In the photos, the interior was clean, but in reality it was pretty dirty. Oh well, it was an older car (2005), and a good deal, so I was staying optimistic. As we were initially looking over the car, I pointed out some bubbled paint on the front end that indicated some rust beneath the paint, and the sales guy made a point of telling us that it was the only rust on the vehicle. After taking it for a test drive, we proceeded to go over the body to look for any red flags.... and imagine my surprise when I got down to check the undercarriage and discovered that the passenger side floor was COMPLETELY RUSTED THROUGH. Beneath the rug was a hole so big you could fit a football through it! There is NO WAY that a reputable dealer would be unaware of a giant hole in the floor of a vehicle they intended to sell. So not only did they falsely represent the condition of the car, they also let us test drive it when my fiances foot could have gone through the floor while we were moving!Perhaps theyre more trustworthy if youre looking for an expensive vehicle, but if youre looking for a bargain, beware theres a *reason* for the low price.The 1 star is specifically because they let a 200 lb, 62 dude ride in a passenger side with a rotted out floor. Completely unethical and unsafe.
Very professional Mr OLEG Pakistani guy help me to get approved really quick and get me my dream car in really great price great Customer service everything went so well Im very impressed specially MR OLeg very knowledgeable guy highly recommend
Purchased my vehicle 2 years ago, great customer service......
I was looking for a specific Benz Coupe, crazy over priced dealers around me didn’t want to shake hands on a deal.I kept searching, someone recommended US Auto Wholesalers Inc out of Newark NJ.I normally would stay local but I knew I called the right guys. They included me in every step of the way until it was time to sign and drive. I hopped on a plane out of North Miami, they even picked me up from Newark Airport.The US Auto Team was super accommodating. I will keep referring all my friends and family to these guys and will stay a loyal customer to the A Team in Newark NJ.
Professional..Reasonable..Outstanding.. service, had this Beamer over a year now, no service issues. Going back for the second as soon as this corona thing is over. Called in right before it started and was greeted like I bought the car yesterday.. if ur not buying from here then just get it brand new..
This Company is a very reliable company we just purchased five smart cars from them and I really think we definitely made a smart decision using them these guys are great I had no issues whatsoever and they didn’t try to sell me on any BS I highly recommend this company especially if you’re in the construction or commercial business if they don’t have it they will get it I’ve been dealing with Myles for over 10 years and they’ve never done me wrong They had even serviced my previous trucks that I’ve purchased from them several years ago I highly recommend this company to friends family and any business Owners
I recently purchased a car from US Auto, I was very impressed. I am very happy with my vehicle. I purchased the vehicle in good condition in and out (and it is still in good running condition). I am very happy with my purchase price as well.They treated me with the utmost respect, were friendly, honest and showed that they were knowledgeable about the auto business throughout the entire process.I would recommend this company definitely, I will be referring others to him as well as the company. I was very pleased with the service I was provided with
I love my car! The salesman (Tino) was very nice and honest! They made me feel very comfortable purchasing a vehicle without a man present. Amazing customer service. They even dropped the car off to me.
Best service, huge inventory :))) we just got our car yesterday and can’t be happier!!! Thanks to Anna
Thank you for a great vehicle for my son
Ive been driving past this dealership on my way to and from work for nearly 2 years. This place is located on Kennedy Blvd right off 495 just out of the Lincoln tunnel. I never stopped in until recently but always noticed a nice selection of cars on the lot. It was time to let go of my old car and I decided to stop in to see what they had.The place is owned and run by a girl named Anna. She is far from your average car salesperson. She actually hand selects each car on her lot and oversees the whole sale process from start to finish. There are lots of different cars on the lot, from BMW and Lexus to lower priced options that are super affordable.The biggest issue for me was my credit. I have two foreclosures on my credit from 2011 that have really hurt my credit score. Ive been trying to fix it ever since by financing whatever I can and paying on time. Anna was able to get me financing in a matter of hours, where other dealers flat out said they couldnt help me.I ended up with a great deal on a 3 year old BMW with financing and an extended warranty which had 3 more years left on it. Couldnt be happier. Im not big on writing reviews, but I would like to see this dealership continue to grow and help people like myself who want to fix their credit with the purchase of a use car.
Awesome dealership ! No need to have your guards up as per like the usually dealers who try to add hidden fees and charges to your contract! Will definitely recommend Us Auto Wholesalers to my friends and family! Love my new car, second time buyer from them and I will continue!
Went there & got a car the woman Anna cool as hell she about her business a very far Lady if you need a car go there you will not be disappointed Thank you Anna......
I came into the US Auto Wholesalers on Broadway in Newark to start my search for my one of a kind vehicle. I was charmingly surprised by the immediate attentiveness of the staff and how helpful they were on helping me find the ONE car. My vehicle needed to be a special order so my next step was to leave a deposit and be pleasantly surprised two days later when the BUYER FaceTimed me during the LIVE SALE! This was a CLASS ACT! I couldnt have asked for BETTER SERVICE, Charm and the Utmost Respect. Thank you to US Auto Wholesalers for making this a wonderful outcome in Newark!
Us Auto is the best they will work with you no matter what your situation is. Anna and her team are friendly and very professional. They will make you feel like family. I recommend if you need a car come here you will not be disappointed. I will be back to buy another car soon.
This Dealership is really one of the most honest / helpful place i have ever been. Ana was really great in terms of communication and working out the payment plans. Mike was really helpful as well when it came down to the car mechanics. I am very happy that i found the car i wanted 2007 Honda civc. I even left the same day with the car.
I am happy with my SUV. Staff was patient and thorough. They had a great selection and were willing to work with me to find the car I had in my mind. Financing was pretty easy and offered a couple different options. All the cars looked newly detailed when I was looking around. My hours are erratic, but they worked with me to make my schedule work. Overall I had no complaints, great car buying experience.
SO I HAVE BEEN CALLING HERE FOR 3 WKS ABOUT A VEHICLE, NOBODY SEEMS TO BE ANSWERING, I EVEN SENT 2 EMAILS, LIKE HOW ARE YOU SELLING CARS IF YOUR NOT RETURNING CALLS OR EMAILS👎🏾
For the first time actually getting a car thats mine; I cant say it was one of my best experiences coming in with what they needed and a down payment I walked out with what I wanted and I wanna say thank you and I went light on the car I got 05 TL but it was amazing so be ready for your new ride..!! Thank you will see me soon!! Thanks to Mike and Anna
I went to many dealerships while shopping for my vehicle and nobody can compare to US Auto Wholesalers. They were friendly and helpful even though they knew I wasnt ready to purchase that day. I ended up coming back because of their excellent selection and outstanding customer service. They were honest and fair to deal with. Truly a five star experience!
Great experience! Staff is very friendly and thorough and will work with you to find the car youre looking for. Financing options are great and the selection is even better! I was able to get my son a great first car! If youre looking for somewhere to buy, that is stress free with great payment options, look no further!
Was looking for specific vehicle that i always wanted. drove out to see the car of my dreams to US Auto in Newark, NJthey have a huge location on Broadway, there was convenient street parking. the staff was super helpful, all of their inventory is in perfect condition, unlike what i have seen during my research. i got to test drive, got all info and more details on how they conduct their post sale inspection prior to retailing their vehicles. i would absolutely recommend this dealer. while i was there, i heard so many customers that drive from different states. i will only buy my future vehicles here. i am very happy with everything, service and my vehicle is exactly what i wanted!!!
Drove over an hour to get there and saw the nice, clean cars they had. Was ready to buy a car and no one was available to help me. How do you sell cars but have no sales people? Had about four people moving cars but no one to help actually do what makes you money? Would have loved to be a customer but customer service was nonexistent.
Great place! Very friendly, patient and helpful staff. Extremely happy with my new car and my experience here. I highly recommend this place.
I just got a Chrysler from them and I love it. Thanks auto sales. I enjoy this experience with yall. Thanks for working with me and getting me the car I wanted and loved .
Mike is the man! Him and his team will get you any car you want! Hes got an eye for the sporty cars and has such great knowledge of all cars features and pros and cons to consider when purchasing!
Only place I would recommend to friends and family. I have bought 2 cars from them, today I went in to get a car for my mom they have a new lot along with awesome cars
I want to thank the U.S. auto wholesalers team for amazing service in helping me choose and finance my vehicle. I will recommend to my friends and family.Cant wait to get my $100 referral toward my payments when I send someone in to buy a car.Thank you for a smooth transaction.
Just bought my first ever car here! Staff were super friendly and patient with me and Gave me a killer deal!! I looked round loads of dealerships and US automakers is hands down the best . Highly recommend them to anyone looking to buy a great quality used car!!
Extremely knowledgeable staff & wonderful selection of cars, for whatever youre looking for. If youre looking for somewhere to buy, without the used car dealership stress, look no further. 10/10 would recommend!
Great cars. great deals. Good Credit Or Bad Credit your still approved. you work you drive
They made the car buying process much easier than at a larger dealership. Prices are very competitive and the service was pretty good. They will be honest with you about the car you are buying in terms of its condition, and will point out anything wrong with the car before you purchase anything, they are not trying to hide anything.
Tino was Great!!! Very nice. Very helpful. Very patient.
I had a very good experience at this dealership. They are very professional. I am very satisfied with my purchase of a 2011 Acura TL. Ana answered all of my questions and helped me through the entire process. I give them 5 stars from beginning to end. Ana is awsome. Ana answered all my questions and even went beyond to get me better terms on my financing. Go see Ana and the crew to see all the great looking cars they have. You wont regret it.
Tino was great with getting me the deal i needed THANKS AGAIN!!! 😎👌🏼
Bought a car from here and had a great experience. Mike went above and beyond to make sure I got the car I wanted at a great price. I will be back in the future and recommend this place to any friends.
I am writing to compliment your dealership and especially Jose for the great service and professionalism that went far beyond the ordinary. I also would like to thank Henry and Kevin for making this a headache free experience. I will certainly recommend you guys to my friends and family
FIRST THINGS FIRST, THESE GUYS ARE VERY PROFESSIONAL. MOST CAR DEALERSHIPS ARE SHADY BUT THEY SURPRISED ME ON JUST HOW WELL THEY OPERATE THEIR BUSINESS. KEVIN - THE PERSON I SPOKE TO ON THE PHONE SAID, WE TRY TO RUN THIS BY THE BOOKS...IN HOPES TO REMAIN REPUTABLE WHICH WAS EXACTLY HOW MY PURCHASE WAS HANDLED. THEY POINTED OUT THE MINOR FLAWS THAT MY BENZ 04 TRUCK HAD AND OFFERED OPTIONS TO REPAIR THRU THEM FOR A MORE AFFORDABLE INDUSTRY PRICING. MY BAD BOY IS AS GOOD AS NEW AND RUNS BETTER THAN EVER - 65 DAYS AND COUNTING, THANKS GENTS...ILL BE SENDING MORE BUSINESS YOUR WAY!
Great customer service. Car was in excellent condition, process was easy and they worked hard to work w our tight budget. Will be back.
Thank you Guys !!! I got a 2014 Bmw 3 series Rob sold it to me and was a pleasure and the Guy mike who buys the cars was honest with me about the car it needed brakes soon but not right away and he told me that little bit of honesty goes a long way very happy with my car and the whole experience
Great experience. I felt comfortable coming here. I will tell all my friends and family to come here and experience it. Theres no pressure and they are truthful to anyone who walk through that door.
I went to the dealership January 18day is the worst dealership I’ve ever dealt with they make you sign a waiver saying that the dealership does not supply warranty if the car doesn’t pass inspection the dealership we’re not I’ll give you back your money I had a problem with the car onSame day that I bought the car I contacted them The engine light and a tire monitor sensor light was on I emailed him and he gave me the runaround for a whole month finally they picked up the car February 18 took it to the auto shop the auto shop Asking $3000 to put a new alternator they are the worst they’re gave me a run They currently has have my car since the 18th it’s been three days and now I have to wait till Monday to take it to my warranty Auto repair which is nothing that they supplied me I paid for $1000 so that I don’t have to pay for any repairs on the car don’t Mess with them they’re so bad
Happy with my car from US Auto.
I found a car that i really liked at a really good price, i put a deposit on it and i told them i would come back a week later to buy it. I came back and they already sold the car. Unbelievable.
Dealership is located on a main street has many competitors surrounding it,but hey they caught my eye. I wasnt looking to trade my car just yet but I saw the Jeep ive been wanting parked right out side. Well guess who has a new car now! So happy, plus they have a delicious bakery next door ! Friday well spent !
Mike was awesome. Just bought an 08 Jeep with great miles. It was a steal. Thank you Mike Jones.
Had a great experience buying a used car for my son. mike helped me figure out what he would like and gave me a great deal. Thanks Mike for all your help. Thanks for the help Mike.
Sold me a car with clutch issues, stated they would refund for cost of repair and never honored that. Did not provide extra key for vehicle. The icing on the cake was they changed the price of the car with the financing company without informing me so now I’m paying way more then the car was posted for. Don’t return phone calls or text and I was an out of state purchaser. I have filed a complaint with NJ attorney general and am gathering information for a case in small claims court. PLEASE spend your hard earned money somewhere else. These people are scam artist.
Anna and staff thank you for your great customer service.Purchased a beautiful Infinity G37. Satisfied customer!
These people are the absolute best their honest and look out for your best interests like family Anna and Gabe are the best
Excellent dealership!! Awesome selection of cars and super helpful staff. SO happy I got my car here will def be sending all my family and friends to you!! Thank you @USAutoWhole !!
Outstanding customer service! I bought my car from here, and they exceeded my expectations, with their far most affordable prices and all they had to offer.
So i have been looking for a 2013 Honda for about 2 weeks now and i finally found it. im super excited they got me approved within 30mins and i was able to leave with the car or my dreams. Thank u so much US Auto Wholesaler for being so kind and helpful
Went in found the perfect car and left. Mike was an amazing guy.
Just got a 2012 BMW 3Series! Had a small issue with a few scratchs on the bumper made the car look pretty beat up but they purchased me a new one and matched the color exactly to the car! Deff recommend these guys!
Awesome Place! Just got my new Bmw 5 Series, and its all I could have imagined in my first car, will definetly recommend to my friends and family
Nice location on Broadway, if you know the area it right by the Bori Bakery! This have decent selection of cars and pretty great prices as well
I have to take a minute to thank USAW... I recently was in the market for a car for myself and my 17 year old niece. I spoke to Anna (the owner) who is a wonderful person and incredible businesswoman. Anna took her time and helped me track down 1 SUV and 1 VERY COOL convertible (for my niece).At no time was this process difficult. I recently went through a long drawn out process that ended in a foreclosure. But Anna and her team took the time to find me the right loan agency. The financing was smooth and we walked out with 2 awesome vehicles the very next day. I have purchased dozens of vehicles in my life, and NEVER had it go as easy as it did this time.Thanks USAW... I am in good shape and my niece is smiling every day on her way to school. You guys are great!!!
Fast approvals friendly service & found the vehicle I was searching for (thumbs up to them )
Great selection of cars and great staff. Was very pleased with the staff, the owner and how knowledgeable they were. Highly recommend.
Called this dealer, spoke with a women Anna . She was very nice to speak with played no funny games and helped me purchase a nice car. Didnt really want to buy a warranty because of passed experiences Ive had, but she made me understand the importance of it . Ive had no problems with the car but thankfully I have nothing to worry about for two yrs .Thanks againAnna
Pretty cool selection of cars, they do have a detail center in dealership which is weird to find at a used car lot, but shows that they do care and maintain their cars!
At us auto wholesalers was the best experience in purchasing my first car. Anna went over and beyond for me to go home happy with my car, I definitely recommended to purchase your car here
This place is scam, cars are garbage, engines are in bad conditions, stay away so you don’t get rip off
Awesome selection of cars! Nice sized lot with great variety for a used car lot. They have everything from Hondas and Toyotas to even Benz and BMWS or even a range rover.All at decent market prices from 2004-2015, and if they dont have it you can make a special request!
I bought my 07 Honda Accord from these guys and I am not disappointed, the clean is mint and fully loaded. If you havent bought from them already then i dont know what youre doing.
My husband wanted to buy me a new car and he knew I been wanting a BMW X5 a white one with a cinnamon brown seat. Guess what ? He found what I wanted in this place. I’m not going to lie they do have nice cars and my truck is beautiful but these ppl are scam artists. The price they had for the 2013 BMW X5 was 14,999, my car payments a month is 533 dollars for 5 years . Do you know once I’m done paying for the truck it be a total of 32,000 dollars . Mind you my husband put down,5000 and mike mention that the 5,000 doesn’t go towards my car and that if the bank calls me say I gave him 8000. Two months of having the car I need new brakes and control arms. I have out an investigation out on them with the bank. Also reached out to a lawyer that would help me take them to court .
Great customer service!!
Great location! Highly recommend, so happy with my new car!
Located just off of exit 4 on Route 21 this is a Gem! Ive always prefered getting new cars just to not have any hassles or disappointments that come along with a used car, but recently with a divorce my credit took a big hit, and I was in need of a car. None the less to say I had already heard great things about this place, but they are the real deal they were able to get me approved instantly at a manageably weekly price in a decent car. I couldnt be happier! its been almost 6 months now still running like new!
Can I say awesome spot! Came in just to look around and didnt end up buying since Im not ready just yet to let go of my car, but they still gave me a free car wash and detail for free!
I see nice car its good to buy. I buy it. Very nice
Super friendly and professional service. Highly recommend them.
Bought a mercades c300 with no credit at all the guy Rob was a pleasure was able to get it done and got me the car I wanted didnt pressure me into something else like some other dealers tried to do I would recommend them to anyone looking to buy a car Also tell them Rob from google with the c300 sent you they take referrals and actually pay cash for them
Nice selection of cars, would highly recommend as they do have best prices in town!
YOU GUYS ARE AMAZINGGGGGGGGGG‼️‼️Thank you guys for my new car i love it🚗💨😍😘