Staff is usually pretty friendly. Shakes are always great tasting!
Great place gave my kids what they wanted, even though they didnt have exactly what they want. Thank you!!!
Nice staff. Good ice cream!
Their treats are always the best no matter the weather.
Friendly service with a smile and delicious tasting food. I wish they would add Burgers or Beef on wreck to their menu.
I usually go through the drive through, they are courteous and fast with the order.
Dairy queen has always been a staple in my life!Makes me feel American! And this one was on point t! Upside down service ! LolAnd the line was huge and that team just cranked it out!!I recommend it to anyone!
We have come here several times. Mostly in the drive through. Today was different. The speaker was hard to understand and the girl on the other end was having a great time laughing and asking for our order several times. Then getting it wrong anyway. We just ordered a couple small cones!The staff was just fooling around and laughing and joking. Its great to have fun, but at the expense of customers, I dont think so. There was a long line in the drive through as there usually is.But our cones were finally right and we left satisfied.
Fast, convenient. Cannot eat inside yet due to Covid??? Should have things under control by now. Lucite dividers are at check out. Tables are roped off yet??? Been a year almost??? Maybe i do not know really why....Fine sundae just the same. Tired of eating in my vehicle. Sad.
That this place was not busy staff was friendly and of course the ice cream was delicious
Awsome place for ice cream.. strawberry cheese quake blizzard is the best.. its usually busy as its the only drive thru ice cream place around
Had a buster bar, always a refreshing treat. They have a nice doggie cup for the pooch, which they add a small bone on top. Also got a twist cone for the grandson and a banana split for the other half. Wish we had a DQ in Lockport.
Cant go wrong with a blizzard on a hot day, absolutely delicious made with my extra addons
Lady made us feel rushed. Also gave us all the wrong sized ice cream. I had to ask for a receipt to get the right ice cream.
Great ice-cream the workers are up beet and very pleasant.
Horrible experience!!! Ordered 3 blizzards and not 1 was good. The bananna split blizzard was soupy(no she didnt do the tip thing) it wasnt even edible!!! Monster chunks of bananna ect....the others where animal cookie and they where 3/4 full and unmixed...again no tip thing... I tried to say something at the drive through but I was fully ignored by a woman with a sassy attitude... so I called once home and was told to call the next day. Called and seems Noone that can correct this is ever there. Day 3 and still havnt been able to talk to anyone that can help me. Guess Im just put almost $30.00 Ill try to post pics if I can of the awesome blizzards we where served with the worst customer service ever!!!
Clean Place#saintjargo @saintjargo Instagram/spotify
Incredibly rude and impatient staff. Can’t even ask a simple question about the food without being told to “look at the menu.”
Good ice cream and service
Good but no indoor seating.
Ordered a strawberry sundae, and they charged extra for the toppings instead of including it in the price of the sundae. Really dumb.
They need more food options
Cant sit in yet. Banana splits have certainly gotten smaller.
Was absolutely amazing. Food was a 10/10 and would reccomend any day!!
It gave us the runs....💩😤😡
Awesome friendly staff and very yummy quick treat on the go.
Heath blizzard for the win. Didnt give five stars because all the heath pieces were at the bottom. Wasnt mixed well.
Fast service- always love a good blizzard
Dq never disappoints but sometimes they can be a little rude
Got home ordered med blizzard got mini blizzard for 3.69 called said thats the price .on Wed sight said cheaper repeated order 2 times
Fast service,always good!
Came at 9:49 pm on Friday July 31st, I ordered a small strawberry cheesecake blizzard and I received a mini animal cookie blizzard instead, i came back and asked for it to be redone and these two young women were very generous and understanding about the mishap and apologized for the inconvenience and I was on with my night. Very happy with the staff
Well to be honest I am not a ice cream fan, but my daughter and my grandson love to go there. They enjoy it.
Quick service and great taste
Everything was hot and delicious I love the new building and all the updates I could not leave without getting a parfait extra peanuts
Love the blizzards
Friendly service.
I ordered a ice cream cake for my sons 11th birthday what a beautiful job it was well worth it. They did it to perfection i highly recommend them for any special event dawn did a awesome job very nice and professional what a sweet lady nice personality shes good at what she does very talented. Thanks for making my sons birthday extra special.😉
Well its ice cream so thats pretty much self-explanatory LOL
Always love coming to Dairy Queen the staff is always very patient and amazing . Nobody in Upstate Likes Governor Cumo
They were extremely rude at the speaker when I was nothing but friendly. Never coming back.
Great place for a snack
Went through the drivethru which was fairly busy. They gave quick service and the order was correct and tasted good. What else can you ask for?
Went there for ice cream Birthday cake, they were quick to do the writing on the cake.
It was pretty good
Go to DeeDees around the corner. Got the oreo cheese cake blizzard, but literally the only thing it had was vanilla ice cream in the whole thing. Super disappointed
Blizzards. Ever since after soccer when I was 10.
Friendly service. Quick and well priced
Loved it
I like going to DQ fast service and the associates are polite
Love the butterfinger blizzards with chocolate ice cream
Yummy options for lactose intolerant people like me. Great+a
Great service, while the place was mobbed, every employee was professional and kind
Absolutely delicious blizzards.
I wouldn’t give Any Stars! The owner must be prejudice . I ordered a cake. I picked up the cake. I’ve waited 365 days to have the cake on My special day. Unfortunately I like to get what I paid for. The cake was wrong I DID NIT EAT IT! I repeat I DID NOT IT! On my special day That only comes once a Year! I took it back. She did not apologize. She didn’t offer any consideration. She said she would refund my money. And offered a complementary free cake. I Don’t trust you to do Anything for me. I’ve ordered cakes from that business for years. She called later to say They will not refund the money because they gave the complementary Card. I Didn’t ask For the card. Unacceptable Excuse. Yes. Your prejudice. I will Never go there again.
Good ice cream but the help kinda have Attitudes
The grilled chicken sandwich was awesome.
The Terimisu cake shake was wonderful.
It was excellent
Good desserts, friendly staff, unfortunately unable to find seating inside at present.
Traditional Dairy Queen quality product served as expected. Drive through order location confusing at this location. Signage not clear. Actually was able to get in line to pick up order without ever seeing order speaker. Ended up going inside.
Staff was friendly and attentive. The 4 of us ordered ice cream and split an order of pretzel sticks. Everything was very good.
Weve only ever had their good ol ice cream cones at this location. And usually through the drive through, though we did go inside once. Its your fairly typical Dairy Queen experience with nothing particularly positive or negative to comment on. Ice cream is as expected which get points for consistency. Service is fast but this location never seems to be all that busy.
Only had 1 issue was not served my blizzard upside down. Other then that very friendly.
There isnt an item on DQs menu that I dont like. Had the hot fudge sundae with whip cream and rainbow sprinkles and was delightfully pleased to finish it all.
Was pretty. This location looked pretty clean too.
Went there last night with my 10 year old. Thought Id use the last few dollars office gift card. Ran the card through a said there was nothing left on it. Must have been a mistake but thats OK. Got as ice cream anyway. Are the way out the door he slipped on their wet floor. Drop his ice cream. I went back to go get another 1. Told them what happened. Still had to pay for another ice cream. We wont be going back there again.
Samantha took my order, amazing customer service skills compared to the employees downtown. Overall the whole crew worked together to get the orders done quick. Very impressed.
Got a chili cheese dog with onions and a vanilla cone with butterscotch coating. Both were awesome!
Great service and yummy treat.
When Im in a hurry this is a g re at place for a quick lunch, plus you get an ice cream. Cant go wrong. Wish they could have burgers too.
We always enjoy DQ. We have moved about 20 miles away, and dont get there often. The only noticable thing was the high prices. I realize costs go up, workers must make a decent wage, but, going out with 4 people for be a treat get expensive these days. There wont be many of those trips. The Blizzards are great though, just a bit expensive.
Who doesnt love icecream
Had an afternoon treat with my friends. Quick friendly service, clean and comfortable.
Great ice cream cakes and reasonably priced. Highly recommended!
I enjoy their grilled chicken sandwich and their BLIZZARDS,Hot FUDGE Sundaes, and etc...The help are very patient.
Avoid the funnel cakes. It was dry and hard, didnt have much flavour and tasted like it was pre-heated in the microwave. However, the M&M blizzard my daughter had was great.
I liked the service
This place sucks at dipped cones.The first time I ordered a dipped cone from them, I asked for a medium. The associate hands me a cone that was every bit of a small. However, I didnt complain or send it back. I just ate the tiny ice cream.Second time, my wife and I both ordered cones. These were an appropriate size, but mines was leaning harder than the Tower of Pisa. My wifes cone was not. I politely gave it back and asked for a new one.Please train your associates how to make dipped cones. I worked at DQ in college, and if you couldnt perfect the dipped cones, you didnt work the ice cream station. The need to know about sizing, how to dip the cone, how to prevent the cone from leaning, how to make the infamous swirl, and when to throw it out when they have failed!
Excellent ice cream, excellent food, excellent service!
Friendly cashiers food is made quick and right the cashiers will even bring the food to you
Pumpkin cookie shake is yummy
Menu options extremely limited.
Just had an ice cream. It was good but Ive never been a fan...I prefer Dee dees.That is just me..I know alot of people who love DQ
Small lot often makes it difficult to get in and out, even lining up in the drive thru during peak summer hours. Quality service and food/desert. Small dining area inside is a plus.
My banana split was delicious
The pumpkin pie blizzard is outstanding, service is quick and friendly..
Love there ice cream
Great treats friendly sales people
Great Dairy Queen quality. The food is good, the restaurant is clean, and the staff is friendly. They do not have a bathroom if youre on the road and are looking for a pittstop.
Friendly place clean, lots of assortment of ice cream, birthday cakes.
Not good.casher did not give me the correct change back.short changed me 4.00
What can I say. Its DQ quality at any DQ. But the window service on this Sunday PM in March was very fast.
Staff was very friendly, knowledgeable. Very clean. I would definitely recommend this place.
We were blown away by how fast they made our blizzards! It was like they knew we were coming! Just moments after I paid my bill our three small blizzards were in hand, and they were good!It was almost kinda scary how fast they were at this place....
Young girl wasnt into @nswering questions... Attitide and sighing
The kids that work here are always friendly. There is alot of choices on the menu and prices are reasonable.
Friendly cléan good prices good atmosphere
Great soft serve custard!