The girls here are pretty nice and answer all of my questions. Always keep us up to date with promotions and are usually well stocked with games
The lady was so nice and friendly. Went above and beyond. Thank you!
This is the best game stop Ive ever been to amazing service I love this place
This place is great. I have an 8 year old and the staff took their time to show me how to download a free game for him. They made nothing off the time they spent doing that except for a repeat customer. Any time I take him in there they are patient with us and explain both the gamer aspect and parent aspect. Thank you!
My boys are big gamers. We use to visit GameStop alot when they were younger but now everything is digital so we usually only stop in for gift cards. Their staff is always attentive and helpful so the experience is enjoyable.
I had to go to the one on Richmond Rd. On Christmas eve night. It was late. I believe everyone was tired and ready to go home. The 2 guys that was working made me get a good laugh before going on to the next store to get the next thing from Santa Claus list. With being ready to go home they still made the customer (myself) feel like I wasnt going to lose my mind trying to find what I needed on my next Avenger with my Christmas list. Thanks for not letting me feel like a crazy woman on a night of madness. I hope you all had a wonderful Christmas and have a great New Years.
Very clean and nice, the woman at thr front was helpful and kind
Great selection
Staff is friendly and helpful. Location easily accessed. Buy back on used electronics and movies and games.
I am a consistent shopper here. The store manager is awesome!
Too expensive
I needed to pick up a game system, games and accessories for our twin daughters Christmas, Mathias the clerk who dealt with me was above and beyond awesome!Thanks so much for the excellent information and your knowledge.John H
Sorry for this very honest review:We have patronized this store on many occasions. It is clean, the staff are friendly, and they have a large variety. However, the prices are too high for their used games, and they dont give much for trade ins, of popular games bought from their store. To go on, we have bought items that simply do not work (iPod) The only real benefit of shopping at the store is the benefit of not having to wait for something to ship from an online retailer. Perhaps, GameStop should reconsider their policies if they intend to stay relevant as online shopping sites are now taking trade ins on electronics, and planning to offer same day delivery. Amazon will take back defective goods without the hassle, of calling a district manager.
The employees take their time to explain in detail about your items youre purchasing. Also most can give you a review of a game before purchasing. Very friendly 😀
Clerk helped my daughter pick a game. Also answered questions about gift cards and ordered an item to be sent to my home. Very helpful.
The manager here, Paige is really an asset to this company and this town. I came in today, with my 8 year old son. We were on a mission to find an 8 year old version of GTA. (I know, it doesnt exist...) Something with fast cars, and lots of action, but that didnt have a mature content rating, and that didnt have killing people or blood in it. She walked us through a large amount of games that met that criteria until we found one that we agreed on. She was so patient with my son and helped him pick a game that was age appropriate, but action packed enough for him. She has a vast knowledge of her inventory. She also knows many of her customers by name. She overall is just great at her job. We come here a fair amount, and I will continue to come back. Thanks, Paige for the exceptional customer care!!
Love this location! Staff is always very helpful and kind! Store is clean and well organized. And I got some awesome deals on Wii games!
Very nice and helpful
Friendly helpful employees. If they dont have what youre looking for, they can usually tell you who will.
No ps5 in stock!
Cant get anyone on the phone, have a game card thats number doesnt exist. Usually great people and services
Nicholasville gamestop is the best. We buy all my stuff there. Mathais is great. We have an autistic daughter who loves to visit because of him. Staff is knowledgeable and and always eager to help.
I love gamestops with its awesome deals
Can you please explain how a brand new controller can have problems with it this is ridiculous.
The manager is great but the other employees there are very rude and know nothing about gaming.
Great service, people are always willing to help.
Nice folks, store is small though. But they always do what they can to be helpful.
This store used to be good a year ago, as the other reviewer stated. They moved the good manager to another store and this location is now run by a lady who treats customers horribly, doesnt even want anyone in her store for more than 15 minutes at a time, and says bad things about customers as soon as they leave even while other customers are still in the store. As long as Kelly is the manager of this location, this is a terrible place to go.
Well stocked with newer and older products of all kinds, and you wont be waiting in line for long. The employees however arent the nicest in my personal experience.
It seems like they had a good selection. They were very busy.
Nice and friendly service quick and easy and out.
I dont like how some times they wont take change and make u go to the walmart to get cash they wouldnt take my 3 dollars in $.25
So we go in to buy a used game and it is cheaper online and at walmart and target they charged us 44.00 got home and it was scratched so bad it wouldnt play so my kids were very disappointed i think these people are rip offs anyways the game they sell are higher than walmart or anywerw else never again will i shop there
Matt is the best he made my sons day thanks Nicholasville your the best
I dont care for GameStop, they try to push pro membership far too hard, I dont wanna preorder anything either, its not like theyre gonna run out
One of the best GameStop stores Ive been too.
Make sure if you go you see Mathias. Hes the best one to deal with
Employees are very familiar with the games and can provide information about them
Just like any other game store. Staff berry helpful,good rewards program
They are nice and friendly. But hound you to try and buy extra things you dont need or want.
Had what I needed quick and friendly service
Great place to buy games and consoles
Friendly and helpful staff
Very knowledgeable staff
A rip off i hate this place they are literally crooks
Never answer their phone for some reason
Love this store the employees are great
Close and very good Customer Service
They helped me when i was looking for gta 5
They game me 75 cents for madden 19
Very helpful, kind and courteous!
Nice customer service
Good people helped a lot and they even smiled at a joke or 2
Awesome service
Great game store
Found everything I was looking for .
Great stuff
Very reasonable prices
Nice employees
Invest
Its ok
Only video game store in Nicholasville
Good prices
Like any other GameStop
Cheap controller
Friendly staff