This place has everything in one store. i love going here for birthday cards and pistachios...... while I shop for deck supplies. Where else can you do that?
I love how clean the Menards stores are and how helpful the people who work there are.👍
Literally stole my dog and my credit card info. Had to drive off in a stolen car because they also stole my keys. 5 stars.
If you can find help that knows anything it is helpful.
Great helpful workers, found what I needed once directed where to look, so no ordering online and waiting!!
Got in quick. Fast and good haircut.
Very helpful staff! Found everything on my list in short time. Good prices
Great store! Nice people! Wish they would ditch the mask mandate!
The love of my life. I will marry menards.
Always find way more than I need. Enjoy shopping there 😊
Saved money great People
Nice store, lots of selection!
Need motored shopping carts to work and more than one
The store was clean & well stocked. We received prompt & courteous assistance, locating our desired items.
If I could rate a 0 I would. The store policies on returns are a joke. Paid full price for items over $100 and went to return a couple of items that would not work for me less than 2 hours later, and would only give me in store credit at sale price. Screw you Menards.
We have spent literally thousands of dollars with this store but never again. Their attitude about masks, with no regard whatsoever for individual health conditions, has taken them to an unredeemable low with my entire family.
I asked for help finding the canvas wood carrying totes. The two young employees displayed their too busy to help me attitude. I than asked a third woman who tried to help me and she went to an older man in the hardware dept who also was too busy to bother helping us. His reply was, I have never seen these totes in our store. I personally have gotten these totes yearly from Menards. My daughter and I looked one last time and found three of them tucked away on the shelf. I know people are busy, it has been a challenging year. The small business stores will get my business, they know what customer service is. Big chain stores only care about selling quantities without service period.
Menards needs to stop forcing people to wear masks in the store, enough already! Walmart and Hyvee no longer require masks, about time Menards joins them, you are losing business because of it!
Great place to shop. Hate the fact Im forced to wear a mask though.
Staff were friendly and everyone was masked up appropriately.
I could not find the right people to talk to for help getting what I needed.
Always a clean environment to shop in. The staff is helpful though sometimes difficult to find *** changed from 4 to 5 because of all the people complaining about wearing masks. Its the stores right and liberty to require one! You can choose to take your business elsewhere if you dont agree, that is your right. Stop contributing to a self entitled society!
Do not go here i was told I cant check out because I didnt have a mask when I have health conditions that prevent me from wearing one
Good service and nice choices in goods.
Its a joke. I live in America freedom of choice wether to wear a mask are not to wear one. Not to be forced to. Thats when I need major products I drive a 100 miles and go to Lowes are Home depot.
Yesterday had big mistake on order but the yardguys got it corrected and save me $15! They even assisted in me cutting boards to lengths as I needed them. Wonderful to have such wonderful help.
Its nice when when the bars and restaurants go to full capacity and they do not half to wear a mask or at any other business in town. But not menards. You have a mask on or buy one from them to do business with them. I think its just another way to make a buck to sell you a mask that should be supplied for free to shop in the store.
Very knowledgeable about patio doors
I get what I need here, and people are willing to direct me to where things are in the store. Helpful.
Need more suppliesNeed better costumer service.Need more brandsAnd the other hand got good prices....
Its good to go somewhere where everyone is wearing a mask. Wish more businesss would take there customers health more seriously. I even found what I was long for.
Very knowledgeable on what I was looking for. Good depth of merchandise.
Generally, employees are helpful but sometimes lack the knowledge to help in their particular departments. Menards is currently forcing customers to wear masks which is a questionable policy as they provide masks which you can buy at the counter for $1.Im aware of several people in the community that refuse to give their business to Menards because of it.
Very accommodating guys
Karen D. saved the day by helping me pick a new toilet out. She explained all of the features and benefits of the ones I was looking at and up sold me to a better quality product for a little higher up front cost.Thank you very much Karen D. It was everything that you told me it’d be!!
As soon as I got to the door, an employee approached and told me that I was not allowed into the store without a mask. So, I left.People, wearing a mask is optional.I did not see ANYONE, including the employees wearing any type of mask that would prevent the transmission of a virus.A cloth mask is as effective, at stopping a virus, as a chain link fence is for stopping mosquitoes.If you do not understand these basic facts......I am not interested in your medical advice....you dont get my money.
Wood prices have tripled...have to wear a mask all the time..the help isnt always helpful and never enough checkers.
I product was mispriced and the customer service person refused to give me the advertised price. She acknowledged it was the wrong price with the same name of the product I bought, but she told me I should have checked the SKU. She state she would follow up, but I didnt believe she would, so I called the department directly to make sure they fixed the incorrect price. It was only a 31 cent difference, but legally they owed me the difference.
Good store, lots of stuff. Handing things well
Picked up a delivery for someone. The guard shack people were nice but space to maneuver and finding gate 17 were difficult. Especially when some people have trailers.
The help we got at the checkout and out side getting are lumber was great 👍 thanks to them
I am astonished how nice and helpful everyone is in this store. Lynda and Eric at the building supply counter were exceptional. I didnt even get out of my vehicle to pick up my supplies in the lumber yard; Craig approached me and wanted to help. This quality of service was amazing!!!!!!!!!!
Horrid place not nice workers or staff very rude and just not a good place to shop
Masks required? Really? Started to require AFTER restrictions are starting to be eased.
A delicious, decadent experience. I found exactly what I was looking for in just a few minutes. Then, as I was pondering the assortment of screws, a mysterious man in a green coat asked me if I needed some help. By golly, he narrowed things down and honed my decision to a rapid one. I then took my purchases to the front register and paid for it. Wow, what a great time! Highly recommended!
Employees are always going to help you
Great... out of batteries 😒
Its still closed to Americans, still playing the political game so i wont be back. Masks do nothing for the flu
Never a long wait in line.
If you like to save big money, you should probably shop at Menards.
Was looking to buy blinds for 2 rooms. Spent half what I thought because of sale plus 11% rebate. Manuel and Mike helped us, Manuel was very knowledgeable and helped me understand the process. Plus we upgraded and still saved. They treated us well and were patient with us. Thankyou
Wonderful store helpful people
The menards in Norfolk has some of the best employees. Been in a Menards in Omaha and one in Elkhorn NE. That is a mistake that will not be repeated.
Just need pellets for pellet stove bought from them last year. They ran out of pellets last year and still dont have any 😠.
This place has pretty much everything just like Wal-Mart does with great prices on quality tools. Everything is clearly marked and the layout of the store is easy to navigate. I enjoy shopping here.
Great place to shop nice variety of items to choose from
Wont let you in without a mask. If you dont have a mask they make you buy one from them instead of providing one at cost to them. Just a ploy to make more money off their customers.
First thing I want to say is that, my family and I shop at this Menards a lot. Im there at least once a week. Before I have always loved this store, it is (well was) my favorite store in all of Norfolk. Tonight my husband and I went in to buy a new vanity and supplies as we are re-doing our bathroom. Anyway, I looked for a while the first time (not terribly long) for someone to come help us. We got one lady and she was honest and told us that the bathroom and plumbing department wasnt her area of knowledge and she would get us someone who works particularly in that department. Thanked her as she went on her way after she radioed for someone to come us. The gentleman that came to help acted like from the get go that we werent worth his time. We found the vanity that we wanted and he showed us where the vanity tops and the specific faucet that we needed was. As soon as we started looking he walked off. Okay no big deal, we figured hed come back. As we told him wed go right back to the display to pick up what we wanted! So we picked out our stuff and I went back to the display while my husband went to get his stuff that he needed. I waited and waited, after about 10 minutes i went to the front desk and asked the lady behind to have someone help me by the vanity display. She said okay and that she would send someone over. Another 10 minutes go by and at this point Im getting irritated. I went to ask again, she said okay again. This time i only waited 6 minutes. I went one more time and this time another lady was speaking to the same lady I had previously asked for to have someone help me. So i asked the other lady if she could send someone to help us. She said she would. Another 5 minutes went by and my husband came back to me as he finished getting what he needed. At that point i had him put back all of our bathroom stuff that we planned on purchasing. We also plan on remodeling our bathroom and kitchen now with Carhart Kitchen and Bathroom in norfolk.
Great Menards !
Great service!
My family and I have gone to Menard for big projects and little projects from yard, electric plumbing, remodeling, and building. They have always been helpful. Always someone around to help or even give advice. Never really had a bad experience there.
Hate the mandatory masks but staff was friendly and helpful
Traveling through, stopped to get 3 pk gallon water. There was only 1 case left. Womens restroom was gross. Not only did it need cleaned, there was used feminine products in one toilet, 1 out of order, the seat on yet another was dirty.
Forced to wear a mask. Violated my liberty.
Always very helpful to find something
Refused to let in without a mask bs
We had to buy new stove pipes for our corn stove and Ann was such great help.
Really?? A mask after two months of Covid. No thanks Menards, Ill shop somewhere else.
Never shopping at a Menards again as soon as we made it to the door was told could not enter unless we purchased a mask
A great place to shop. Always ready to help and always low prices. If you find it lower they will match it. If an order is messed up they will try to make it right.
Good employees very helpful
Always have what we need for our home improvement projects at a great price!
The young lady in the electrical dept really was knowledgeable about the wire and ends that I needed. 6 stars from me!
Very noisy today.
Always helpful workers to help you find what you need, & very friendly service
Of the big box lumberyards, I find Home Depot and Lowes to be a little better in terms of quality. Menards usually has what I need but you sacrifice price for quality.
Black Friday was a zoo but found many good prices.
WILL NOT GO TO YOUR STORE AGAIN UNTIL YOU RELAX YOU FACE MASK CODE,
Great but not enough help.Where are your employees? Hire some people already!
It was a great visit the manager of the carpet section was so very helpful!! My husband said the lady in electric dept was also very helpful.
Save BIG $$$
I love it. We dont have a Home Depot so I like Menards.
Found what I wanted and the help was great.
Worst customer service in Norfolk!The only reason I subject myself to the ignominy of making a purchase at Menards is because Walmart doesnt have it and the hardware stores are closed. Otherwise Ill gladly drive to Sioux City and shop at Lowes.
If I have to wear a mask I’ll go some where else!
Good variety of merchandise from Lumber to household items very good customer service
Wish they wouldnt have made me wear a mask but I made the best of it
The employees are always happy there. They are always helpful too.
Friendly knowledgeable staff. Good inventory.
Purdy good stuff they got there in there buildings, purdy nice people to deal with
Fast, Easy Find and Check Out. Just The Way I Like It!!
Twas a lovely experience... the workers were very helpful and courteous..
Always have crooked boards. Also expect to return 1 of 3 doors due to holes. Worst place to get construction materials.
Helpful employees here! They knew their departments and helped me get the right supplies. 👍🏻
They have great help finding things for me
I love this place! I wish there was one in Dallas, Texas! !
Great, I usually them all of the time. Robert Riggins
Helpful Employees to make sure you get what you need!!