Superb customer service for this mobile and height challenged person! All the clerks were quite helpful and friendly. I felt so welcomed, above and beyond the service Ive received at other Food Lion locations.
They have pretty much everything we need. The meat department is hit or miss, but still a pretty decent store.
Absolutely the BEST customer service! The store is clean and a great variety of products!A outstanding selection of international foods!
As usua my shopping experience was even better, there has been an upgrade in the produce department I like that and have added more products on the shelves. I noticed an increase in many prices maybe because of the pandemic I dont know but I will keep shopping at food lion .
Really like my local Food Lion, can find most of what Im looking for, sometimes not. Prices pretty much line up with what most charge. Store is clean and isles easy to navigate, I like the savings I am offered by using my store card, lets me save money. Thanks Food Lion.
I got cursed out at this food lion yesterday by another customer. Im giving it 5 stars because the employees are always so nice, but beware there are some hateful people out here.
I call this particular food lion the “retarded” food lion because someone thought it was a good idea to have freezer isles on both ends of the store. You think you are in the right section and boom you gotta walk to the other end of the store.
Not busy, well stocked. Make sure you use or sign up for your MVP card and then you get some great deals. Friendly cashier at checkout too.
Really nice & kind employees, wish customers were more thoughtful to keep the area nice- trash all over the parking lot, sidewalks and grass, really looks run down
1 of my favorite grocery stores to go to,great prices especially with MVP card, courteous staff,clean stores
Had everything I needed. Courteous staff and quick check!
Today was not a good day. Waaaay too crowded in evening. What i needed was not there. Could barely get out of the parking lot.
Great food customer not to helpful today
Nice new shopping carts.
Need more fast meats
Clean and friendly with good prices
Love my food Lions stores
Its ok. Always busy and crowded. They run out of things fast so u better get it when u see it because it wont be there later. Parking lot is always full so if u want to get in and out park on the street. Live near so its always convenient for little things but I usually go to walmart
I have never experienced the type of Customer Service, that was given today from the Assistant Deli Manager. He was knowledge and personable. He was kind and helpful, and it made my day honestly.I think I found my new favorite local market!!
Always shop here and love the shop and earn
This Food Lion is a staple store full of college students from nearby ODU and families from neighbouring Park Place and Ghent. It doesnt smell funny and Ive found it to pretty clean all the time (even the bathroom). Standard sales and deals keep me returning to this location, but I frequent this store for the Latin foods aisle where the regular price on natural cane sugar (free of bone char) beats the other local grocers, most of which are higher end markets, plus the seasonings on that isle cant be found and the other stores either. The staff is always friendly and customer focused so long lines will usually result in new lines opening.Busy times look like the other stores so theres no real difference there. Overall a good location to shop and the ABC store in the same shopping center is convenient.
Dirty. I went in for hummus and chips. Found the hummus area (deli) covered in dead flies.
Enjoy shopping at food lion
Nice new carts!
Always good
Always a pleasure shopping here!! Always clean and always friendly!
Very nice staff and have a nice variety of food drinks and wine and beer
My local Food Lion, does good business, caters to local college crowd and surrounding neighborhood, fairly clean as it can be for a store of that size and traffic. Security guard at the front of the store, but Ive never seen any real drama over there for the amount of years Ive been shopping there.
I am disappointed that all customers do not wear masks - it seems no one is monitoring this problem. Does Food Lion have masks they can give out to someone who comes into the store without one? Can someone please give attention to this problem. Your employees are great and I can understand if they dont want to approach someone who is maskless - but I would hope Food Lion will correct this problem.
Food lion 😋 is my new shopping spot, Prices are very reasonable and the store is clean and all the employees professional and friendly. Keep thoughs cinnamon rolls coming from the bakery.
Ghetto. Always a variety of vagrants in the doorway asking for money and discarded shopping carts blocking parking spaces everywhere. Good prices on meat, though.
I had stopped coming here because it was so dirty and run down looking inside, but since theyve remodeled, I come to the store much more often. Prices are good on most things, but some items are cheaper at other stores. But this store is pretty convenient to get in and out of quickly.
Great location. Friendly & helpful staff. Well stocked. Wish them well especially during the pandemic at this time.
My go to store. Gotta love it.
Horrible, thought I was at a rodeo the music made me go to ALDI 9am Colley Ave. Norfolk VA. The cashiers are young robots.....
Food Lion was my go-to supermarket in Virginia. Theyre more reasonably priced, for people on a budget, or most working class folk who dont need, or want all of the fancy-shmancy stuff in a grocery store environment. I must add, also, that they still sell good, wholesome quality food, and produce-just minus a lot of the frills!
Always clean and organized & usually have what I need.
Idk who makes the chicken salad but they need raise.
The store was clean and inviting. Sore cashier was friendly and provided good customer service! Store is convenient to work location and had everything I was looking for. Will shop here again. I do enjoy coming to this location.
Very busy but otherwise its just like another!
Excellent selection of products, friendly staff, quick checkout.
Never have advertised meats. Prices are high, Dont do double coupons.
Always clean and great sales
Fresh food and clean store; in a pretty ghetto shopping plaza though. I always get pan-handled when I go there, but thats no big deal to me as I dont carry cash. Smart!!
This is the very best Food Lion Ive ever shopped in!! I literally had to stop complaining about Food Lion just because of this staff!! The whole staff in the store is so friendly, polite, helpful, and professional. They make sure you are comfortable, have what you need, and go out of their way to help you in any way they can. I am so impressed and HIGHLY recommend shopping here. The company Food Lion itself has ways to grow in pricing and variety BUT the staff at this store should all get raises. This should be one of the highest paid staff hands down!!
Was very busy
Very good customer service!
Love the stocked shelves and polite staff.
Really good selection and good prices! The parking is good and the staff is always really friendly! This is a good place for college students to get their groceries.
I’m giving it a 4 just because the curb appeal of the parking lot and how hard it is to get in and out of. The store is always very clean and even when the lines are long the cashiers move you quickly through the line.
Lines are normally short I like getting on and out
Nice store serving the community reasonably affordable. My cashiers name was Que I believe she was a little sweetheart.
One of the best Food Lions in the metropolitan area. However--I Just wish they would pay their associates better. Seems like most of their associates make just above minimum wage. I rarely shop at this chain due to the simple fact that the way they pay and treat their workers is very troubling and frankly I do not want to give any money to a company that operates this way. EVEN WALMART PAYS AND TREATS THEIR EMPLOYEES MUCH, MUCH BETTER!
Low on certain products. Cashier was swift & polite.
This store was very clean and well stocked. The store employees were all very helpful and the caahier had a pleasant attitude. This will be my go to grocery store moving forward. And of course Food Lion had great prices.
Great prices. Decent produce selection. Customer service is very hit-and-miss, either very good or just non-existent. Sketchy neighborhood.
Its impossible to walk around in the store. There is no room at all. It makes getting what I need take forever. I wish they would space out the aisles more. Maybe getting rid of that ridiculous soda/chips section and stop putting displays in the middle of the aisles. New carts are like semi trucks sized. And everyone is always fighting over chicken in the middle of the store because there is no room for people. Even the employees take up too much space because they are constantly restocking and blocking everything with all their carts.Also whats the deal with all the trash and pan handlers asking for change at the entrance? They are outside even when security is around...
Not my neighborhood store. I was pleasantly surprised by how well-stocked it was on the day before a hurricane. Helpful, friendly clerks.
Dead flys were all over the parmesan cheese.... It was kinda gross.
No carts, carts jumbled in handicapped parking. Parking lot and sidewalks strewn with trash, baby diapers and beer cans. Absolutely nasty. Store was clean though. Not enough cashiers for busy hour. Many mistakes were made with my produce items. Charged $1.29 as a grapefruit for an orange that was in my order. When I asked the cashier to please fix the error, he told me the sticker said grapefruit. I then went to produce and got another orange with the proper sticker and he made another error. He then randomly charged me for a more expensive orange.Customer service was closed. I was given attitude for asking for a correction. CS still made an error on the refund. I gave up, and left. Guess, that was the reason for CS attitude. How dare you customers ask a question? You are an inconvenience to me!
Found all items and received help from staff on item out of stock
Wonderful friendly staff. LOVE this food Lion
This is by far the the best Food Lion I have ever spent money in. The staff is readily available, they wait at the end of their check out lanes ready to assist customers in check out or guide them to the right aisle by request and answer questions. The staff here are all friendly and full of customer service. You can tell management takes good care of their employees because you cant fake being nice in a place you dont like and the manager was also very prompt and friendly when I spoke with her. Look forward to shopping here more and more as my preferred store in the area. Thank you for your awesomeness! Also want to mention I was running short on my 3rd trip here for items for my kids and when I asked the associate to remove something they needed she paid for the amount I was short without hesitation and it meant a serious deal to me. She has long beautiful braids with color and beautiful long painted nails. Thank you for looking out for not just me but the babies. I appreciate you. May God reward you for helping me in my need Ameen
I like shopping here. Its a familiar place. They have really good prices and the staff is friendly. They have great produce most of the time and a wide variety of products.
Buy your groceries inside. Knock off Gucci purses and vials with strange liquids that I have been assured smell just like my favorite perfume are available in the parking lot. Everyone in the parking lot seems to be just short about 17 cents for the product they would really like to buy and will let you know as you walk past them.
Its convenient and accessible to the surrounding communities.
Excellent
Always well stocked. Fruits and vegetables are always fresh and bright. Great customer service
Great service. Pleasant helpful employees who acknowledge you, and help you find what you need.Always friendly.
Clean, well stocked
Good beer selection, very busy, very noticable security presence
This place has everything you need! The atmosphere is kind of tough but at least they arent lacking in the departments we need the most during this pandemic time!
They have great customer service!! I really appreciate all of the on this evening shift. 11/27/2018 You all did an amazing job and great team work!! Keep it up!!!
The veggie chicken nuggets didnt have plastic packaging. It would be nice if we could get containers thatre refillable for untagged fruits and veggies though, instead of plastic bags and/or plastic tags.
This location has its ups and its downs but generally, the staff is fairly welcoming. They are currently changing their floor plan and thus far, I like how much more open it feels inside.
You can find almost everything you need..
It crowded out of a lot of items such as sugar
Excellent shopping experience! Found everything I had on my list and got 2 freebie on my Food Lion MVP card print out!!
Good place for grocery and home items. Vegetables and fruits are usually very fresh. Prices are better than other competitive brands.
Thank you so much for stepping up your game with more vegan items, like the Beyond Burger, Silk yogurt, vegan Indian packs, Gardein items etc. I’ve been a customer for years and recently went vegan. Keep them coming! Ch
I go there every beginning of the month good deals
Every time I buy produce here I regret it. Always spoiled and gross. I even had to pull a molded bag of grapefruit off the shelf and hand it to an employee. The Food Lion in Southern Shopping Center fruits and vegetables are always fresh and last long. I wont be buying anymore produce from this Food Lion in Colley Village.
Clean and speedy
Normal store as you would expect they redone the inside and made things easier and more user-friendly..however dont. Ring a bike unless you have the u lock two bikes of mine have went missing and no camera points to the area so Id skip the bike ride otherwise
I dont care too much for this food lion but its the nearest to where Im usually am so I go there when Im in a pinch. The produce is almost never good and they lines are usually slow and you have to search for assistance. The staff are nice but they could be more proactive is dealing with customers. (Some not all) a big issue for me is there is someone always standing outside the doors just chlling or asking for change or cigarettes. I dont mind helping but it makes me worry when my wife goes to the store alone.
Was my favorite. This was the only one I could find mello yello soda. Not today. Dissatisfaction!
They have some compelling deals that get me in there. The checkout lines can be long and its not the newest/cleanest of stores but the products are fresh
Had the frozen soup vegetables I was looking for as well as several other great buys during their 3 day sale!
Great service. Store looks nice inside. The parking lot gets dirty quick, had broken glass in it last time I went.
I love Food Lion is close to where I live and it has everything that I always need and Im thankful for having Food Lion so close thank you
Decent prices except for produce, which is slightly expensive as it is better quality (I think)
I love is
I go to Food Lion often because they have a good selection and their prices are reasonable for the items I usually purchase. Having the MVP card is also a great plus because my food purchases are often reduced further which makes my wallet feel good.
The store layout is terrible and management is very defensive when addressing any issues. Items are placed in aisles on display making it hard for handicapped individuals to get by. The scale by produce is hanging on a mount about 8 feet in the air. Not a handicap friendly store.
Grocery store with competitive prices. Dont forget to sign up for mvp its free and reduces prices on alot of items.
Wonderful place very clean love the atmosphere
Not much here.
Good, clean and food is well preserved.
Super clean! Items super easy to find! Staff is super friendly! I love this store!!!!
There was a young lady there doing samples...she had yogurt; not sure if she was a Food Lion employee but het customer service was awesome!!!