As one would expect when going to a dealership of this caliber, it was first class, and top notch. The primary reason aside from their product in my experience, is their crew working there. I met with a young man named Darnell and his enthusiasm, professionalism, and attitude of servitude impressed me. Ive seen plenty of salesmen before who appear manipulative and eager just to make a sale, whereas he seemed genuinely appreciative for the opportunity of business. The dealership is beyond fortunate to have someone like Darnell and I for sure when Im decided on what to buy given the vast options, will be returning to do business here with him.

I had a fantastic experience working with Max White while buying my Audi A4. Max went above and beyond in helping me find the right car and was very knowledgeable and helpful. He was super friendly, paid great attention to detail and was always smiling! I had a very pleasant experience with paperwork and Max was super kind! Great experience and would recommend it to anyone in town looking to buy.

Excellent service and staff. They were upfront with the discounts that are available in a competitive market. The paperwork was fast and I got everything done within a couple of hours. I mainly worked with Juan Pardo and Darwin Brown at Audi Bloomington. Good job guys! Thank you for helping us buy this wonderful vehicle.Update: Dealership forgot to put cargo cover in the trunk which was likely removed during cleaning before delivery. Juan called me as soon as I informed him about it and found it in a few minutes. Thanks Juan!

I was helped by Rick. He was very patient with me in helping me find my car! Drove home a very happy person! Thanks Rick.

Nick was awesome! helped answer all of my questions and made the entire process enjoyable and easy. If you need a car, hit up Nick Clements!

Ive been looking for an Audi but I haven’t been exactly sure of what I wanted so I decided to walk in and take a look. Right away I was greeted in such a warm welcoming way! The staff is amazing especially Juan. Juan helped me with every question I had, he was super knowledgeable and friendly. He really made me enjoy my time and he didn’t act like a sketchy car salesman, instead he made me feel as if he really cared about want I wanted and helping me find the perfect fit. If you’re looking to buy a car, ask Juan to help, you won’t regret it!!

Hope was very helpful through the entirety of my process with purchasing a new vehicle. She was very patient and exceeded my expectations. I would definitely recommend speaking with her if you are interested in getting information about vehicles and purchasing one!

This was the first time I got a car and it was not a headache! Nick Clements was super professional, super knowledgeable, and very helpful! Thank you very much!

Horeb is a great guy! Very easy to talk to and super helpful to finding the right vehicle that works for my lifestyle.If your looking for a great experience without all the pushy salesman noise… Ask for Horeb!I promise you he will not disappoint! 😁

So happy with my purchase, willing to work with you, excelent attention and friendly staff. A lot people to help you out if you speak Spanish! Everyone I came across to were so gentle! Thank you to Horeb for go in 2 times during his days off to deal with the information need it and his manager Joseph thank you to respect your commitments!Go and look for them if you want to feel confident with your purchase!

Hope was helpful through the entire car buying process. My expectations were exceeded. Recommend speaking with her if you are in the market for a new vehicle.

I really recommend Maricarmen. She helped me to pick up my car and it was a great experience. I’m super happy with my car and the excellent customer services.

Great place to look around. Great staff too. Hope answer every question I had and was super friendly. Definitely the place to go.

Hope was professional and easy to deal with. Made the whole experience smooth. High recommend seeing Hope if your in the market for a vehicle.

My experience with Auto Mall Bloomington Normal was exceptional. From the minute I walked in to the time I left with my new car.From the front desk, to the salesman “Z” [highly recommend] to the finance department.I will definitely be recommending them to my family and friends.Thank you again for such a great experience!

Car Repair Service at this dealership is always a piece of cake! They are respectful, timely, honest & communicative. I could not ask for anything more. I will definitely be a repeat customer!

Max and Stevan were very helpful insightful and helped us to get the truck weve been wanting thank you both we will definitely give you all of our future business also Chris was very kind and friendly you guys are AWESOME!!!

We bought our new Q7 from Audi of Bloomington Normal and Brett Herrin! It was a smooth and painless transaction from beginning to end! Thank you

Great service for Owen Ryan’s Audi A3. Friendly, helpful and right on time. Titus does a really good job.

Kaitlyn Mason-Mane is a very dependable and reliable employee always willing to go above beyond her duties,she has top notch customer service skills

I had a great experience visiting this dealership and buying an Audi for my son. Our salesman, Sevan Tamazian, was very knowledgeable and professional and made the process seamless. Highly recommend!!

Worked with Steve over the weekend. He listened to all our needs and showed us 6 cars before we made a decision. Come here for a good car experience!

Juan was a great help! He’s very personable and answered all of the questions I had.

Maria Carmen was absolutely amazing, great attention to detail and very knowledgeable. Highly recommend…

Juan Prado is the most helpful and intelligent salesman I’ve come across in any dealership. He made sure that I bought the right car for my lifestyle/needs and I couldn’t be happier. I would recommend that all those interested in buying a car to go to Juan Prado, you won’t regret it!!

Very good service. Hope Cuttill was great to work with. She was very professional and eager to help. Would recommend. Thank you.

I really enjoyed speaking with Maricarmen.. She has a very warm welcoming smile & did her best to answer all of my questions..

Steve was great really helped me out. Will definitely be letting my friends know about him.

I recommend Hope Cuttill. She is such a great worker and answered all of my questions.

Tyrone was great! Great place to buy a car, they treat you very well.

She is really a great person to work with and helps customers with great deals everyone should come see Meghan when she is available

Juan provided good service. He was a great help in choosing my next car

Recently came in worked with the salesman Nick Clements, had a great experience he was very helpful very informative 10 out of 10 will work with him again

The worker that helped me and my father was so kind and hard worker. some of the best costumer service i’ve ever had!

Had a great experience with Sevan at the dealership recently! I learned a lot and appreciated the time he took with me.

Such an amazing place to get great service and great deals! Make sure to ask for my girl Kat she’s amazing!!!!

Hope was very rry professional and a great help my wife and I were very pleased with her service I wish all employees were like her

My experience was great. Daniel was our salesman and got us everything we were looking for, and even got us lunch while we waited to go into finance. Will go back in the future when time to upgrade.

I would like to start off by saying this was the best experience Ive had in purchasing a vehicle Daniel was such an amazing sales consultant he went above and beyond in helping us find the right vehicle I recommend anyone who is in the market to go see him you will be treated with the upmost care Thank you Daniel for the hospitality!

The attention was amazing, everyone was very friendly, Maricarmen took care of me super well!

Great experience and very helpful person by the name of maricarmen. very helpful and knowledgeable.

Doug was more than helpful throughout my entire buying experience, and was very patient with me while I was deciding which car I wanted!! Doug and the entire team have gone above and beyond even after the sale, truly great customer service!!

The team at BloNo Automall worked very hard to make a deal that worked for us. Adam and Kat took us for several pleasant test drives in order to find the right used vehicle (Adam includes a fun historic Rt.66 gas station in his route). After choosing a beautiful Audi, we negotiated for a very comfortable price. I also have to mention Andre who gave us a great value for our trade in. Everyone was very transparent and respectful. At the end of the day we drove off the lot with a great car at a great price. Thankyou again Adam, Andre, Kat, and everyone behind the scenes at BloNo Automall!

Great experience! Very good customer service with Kiayla

Super efficient and courteous. Process was extremely easy. Josh was awesome! Thank you!

We wanted to purchase a safe vehicle for our daughter, met a very nice young man by the name of Sevan that went out of his way explaining and demonstrating the choices of vehicles to us and helped us to choose a very appropriate vehicle for our daughter. Thank you Sevan

Excelent service by maricarmen. She was very helpful and nice.

Hope Cuttill answered all my questions no hesitation, this is a dealership that knows about vehicles!

Maricarmen is a good person and I really like the attention of that place.

Yesterday a young man named Juan helped me look at cars and was able to answer every question I asked!! He was amazing and I definitely recommend him to everyone when looking for a vehicle!!! Thank you so much Juan!!!

Juan was a helpful young man. He was knowledgeable with every answer to the questions I asked. He was extremely detailed and through. He was a pleasure to speak to.

Maricarmen is excellent, she helped me with all the questions i had and she is such a kind and helpful person. Whenever i come back I’ll go straight to her.

Great experience with Josh Royer. Very impressed with his knowledge of vehicles, options, etc. Go see Josh. He’ll take great care of you!!

Great experience, they were willing to negotiate and we walked out with my dream car & at the price I could do. Josh was extremely friendly & helpful during our experience!

Hope really helped me for what I was looking for in a car! Great customer service

Hope Cuttill was great. She listened to my concerns and was super friendly.

This lady kat is super cool go see her

Joseph really is the best! He helped me buy my new Crosstrek and the process was painless. So unlike other dealerships I’ve been to!!!

Sevan has great service and communication with each customer!

Thank you Maricarmen for your help. Good customer service!!!

Hope Cuttill was so helpful and easy to work with !! Amazing customer service!!

Juan was wonderful! He was sweet and hospitable.

Have to say it again! Go see Josh if you want the best possible experience! Love my new car!!!!!!!

Boyd and I were very pleased with our experience buying a new Subaru Crosstrek Sport on Saturday. Z was very helpful and professional in helping us find exactly what we wanted.

Katilyn mason mane AWESOME WORKER

If you have any issues dont plan on them giving you a call or trying to figure anything out

Staff was very friendly and they did an excellent job on my car. Will definitely be back for my next service.

Thanks a lot Andre Hernandez for the patience and getting us the car we wanted!

Service was great my sales person Z was awesome

Very knowledgeable, friendly staff

I enjoyed my experience at Audi Blooming Normal specifically working with David in Sales. He is very passionate and knowledgeable about the Audi products and made the purchasing process very enjoyable compared to previous car buying experiences with other dealers. I would definitely come back to this group and David for my next Audi in the future.,

Every single time I take my car here for routine maintenance it is a full day event. I cannot wait to get a different car so I can return to

Great place

Great inventory and service

Wonderful service!

Awesome staff!

Bad experience.