Had truck towed after engine misfire as didnt want to risk breaking down in Charleston traffic in summer heat. Took way longer than anticipated to have initial diagnostics ran but once diagnosis complete actual completed repairs were timely enough. There was a recall out so just had everything done here for convenience. Did some basic research on parts and labor costs and price paid was reasonable in comparison. Would have spent more if had recall item serviced and gone elsewhere to have needed repairs done. Not to mention truck would have been in shop longer and logistics would have been a pain to workout. Second time had services/repairs done here and would use again.
I got new wheels for my C7 Corvette. They were damaged by a large edge of the road left after the old pavement was ground awayKeith Sprouse (Parts) did a great job getting new factory replacements. He also arranged for me to take the new wheels home so I could ceramic coat them and then return to the store.Mike Oldham (Service) also did a great job. He got me an appointment for a fast replacement and alignment and took care to listen to and address my concerns.Crews has an exceptional team.
Had car serviced here. Went to get a top up on coolant, sales guy has nasty attitude and wouldnt honor service. Glad I go elsewhere.
My wife drove thru flood waters and our car died! Potentially the problem could be severe. I called AAA to have my car towed. They offered to tow it for free to the AAA garage and give me a 10% discount on repairs. But I was willing to pay the $72 towing fee to Crews Chevrolet because you cannot put a value on TRUST. I knew whatever the problem was, it would be fixed right, and the first time! It was!!! Communication was awesome and when the car was repaired Crews kindly sent a shuttle and the driver was wearing a mask! Thank you Crews! I have a friend in the car business, and I TRUST Crews Chevrolet! Curt N.
I refused to come here, because last time I ended up spending over $300 more for a repair than I was told, and was also told that they may not have the part needed. (This was a SCHEDULED APPOINTMENT specifically for what I needed.) I went on a whim praying they could squeeze me in for a last minute oil change. They got it immediately, and above all, whoever hired Sarah (Walters), THANK YOU! She is an angel and the reason I’ll come back again. Her customer service game is amazing, and she’s extremely efficient. Was a complete breath of fresh air compared to my last experience.
Great place to go to for service of chevy vehicle. 👍
Every time I bring it in for something,they always fine other things, that costs$$$$
Zeke is awesome to work with. He is such a nice, knowledgeable young man. He let me ramble, figuring out which Traverse I wanted. There was absolutely no pressure, and its a wonderful handling car. Crews Chevrolet is my new car dealer, and Zeke is my new friend.
Its always good to work with a pro like Tina Currin
Very nice very pleasant and make sure that I got everything I needed
I was told over the phone that my brake booster would be covered. I have a 2017 Chevrolet Malibu. When I arrived at the service department they stated that I would have to pay to fix my brake booster.
Very poor customer service and communication. Very disappointed
Finally got the right window guards. Order problems in past.
Damaged my car
Great Customer Servive...