Doing a transmission swap needed to have a new output shaft installed in a transition they were a huge resource for information on what I was trying to do that is outside of the normal stuff. Great advice and all the parts I need! Will definitely be back
Great work done at a very reasonable price. Very professional and great customer service
These guys awesome. I took an old Jaguar to them and they took great care of it.Very honest and reliable.
From my very first contact with the young lady who answered the phone- Ms. Lindsay I knew that this was a professional establishment. I was informed of the evaluation process to be done on my vehicle and received updates to let me know how things were progressing. When I was informed of the needed repairs and estimated cost, I believe that I was given a fair and great price. It’s so refreshing to witness this level of honesty and customer service from a place of business, specifically from an auto repair shop. I would recommend Griffin Automotive to anyone!!
I was a mile away from work, and my engine started misfiring, on top of that my clutch had been slipping for some time. Had a thousand things going through head so I dropped this beauty off at Griffin (less than 1/4 mile from my workplace) and they put new plugs, wires, clutch kit and clutch master cylinder. Runs like a CHAMP now, as all Tacomas should.Very professional, quick and straight to the point. They are about quality, you will not be disappointed.
Honest and reasonable! Ask for Robert
Thank you to Griffin Transmission for rebuilding my transmission. My car had sat for four months until God directed me to your shop. Literally 3 people didnt want to touch it because of the electronics not even the dealer SMH. Their price was the most reasonable. I waited a week to give a review and the car is still doing well.
Speedy service. Good communication. Only giving 3 stars because I was charged almost $500 for a front driveshaft for my GM vehicle. Using the part number that Griffin gave me, I found the exact driveshaft (OEM GM Replacement - same part number and all) for around $250. I feel like I was taken advantage of.
I was told my transmission was going out by another mechanic, so I came to Griffin. It was actually the motor mount was cracked. Not only did they fix that they also did a tune up. I couldnt be happier with the quality of work and the warranty that comes with their work. They got me in and back on the road quickly! Thank you for such an easy experience.
Great service great price, my truck runs better than ever and shifts smooth thank you
These guys set my car straight after the last guy couldn’t seem to get it right, they got it perfect the first time and for a reasonable price. Highly recommend them.
Ive used Griffin transmission for over 3 years now. Most recently, they put in a new transmission. They were up front with pricing, had the work completed quickly, and did a complete check of my van. When they found other issues, they helped to prioritze them based on most necessary, and not on which would bring them the most revenue. As someone with very limited knowledge of anything under a hood, Ive been scammed a few times and its nice to have honest, knowledgeable professionals to rely on. I would definitely recommend Griffin Transmission for all your repair/maintenance needs.
Had an amazing experience with this company. After a week of me trying to handle repairs on my own, I quickly realized I needed to take it to the pros.I called Griffin and was greeted in a kindly and professional manner. After speaking with lindsay regarding my issues it quickly became apparent she is extremely knowledgeable and was not just a receptionist.My vehicle was quickly diagnosed and I was given options and fair pricing to resolve my issues. I was informed every step of the way from Diagnosis to complete repair on several issues.Like most people I am apprehensive about going to a mechanic thinking Im in for a huge bill. The team at Griffin automotive kept me well under what I was expecting to pay. They could have taken advantage of me (which I feel most transmission shops do) they recommended several repairs instead of a complete replacement and helped with other non-transmission issues.In my experience with going to repair shops, especially transmission shops Griffin automotive is top-notch and I would recommend them to any one. They have my buisness for sure. Look no further this is the place to go.
Thorough job and good price for the transmission service requested. Only issue was the diagnostic fee. I already new what I needed I just didnt have the time to do it, so that charge was not needed. They fixed the sensor they broke with no additional charge and no arguments. Great service and communication overall.
These guys are awesome!! Honest and professional! Their knowledge is unmatched. I will only go Griffin because they consistently under promise and over deliver. Robert and Pete are experts that know how to keep a customer coming back and Lindsay helps work around my crazy schedule. I can’t say enough nice things about Griffin Transmission!!
Excellent job
They are professional, upfront and honest. I am happy with the work they did and with my overall experience.
This place is great! They are very prompt at answering the phone and are very willing to work with your personal schedule to make sure you get the best outcome with your vehicle! I am so pleased with this company and the services they provided.
By far the best place to get your transmission fixed!! Unbelievable service.... Highly recommended!!
I drove 3 hours to drop my truck off to get the transmission rebuilt. I found this place due to the owner posting help for other people online. While it took a bit longer than expected, the job was done right. This review is several months after the job was done and the truck is fine, pulling a heavy trailer on 800 mile trips. Highly recommended shop
Never been there, but very impressed with the Reviews on line. I will recommend to my customers.
I used them to rebuild the R4100 in my 2001 F-350 4x4. They were on time and did a great job.
I went there on a recommendation for a transmission replacement. While there they found a couple of other minor things that needed attention. I had a radiator hose bust and took it there for repair also just this past week. I found their prices very reasonable and the quality of their work to be fantastic. They are commited to being transparent with prices. They are super nice and I would highly recommend them.
I am so impressed with rob and his technicians, they went above and beyond in every way. I got a fully built trans and it rocks. The warranty is the best around. The quality is the best around. Don’t go anyway else. Griffin transmission is the way to go. I wasn’t worried about a time frame at all. It got done in a matter of a couple of weeks because of a custom torque converter that I wanted. I’m so impressed.Very knowledgeable, always treated me with full respect. If anyone needs any trans work done from stock to high performance, this is your place. The best part is rob updated me every step of the way.If you want the best quality for your hard earned dollars. GRIFFINS TRANSMISSION!!!!!!!They do more then just transmission’s, my truck will be going back soon for a full rear differential rebuild.
Pete and his crew are great, straight shooter, good work and reliable in my multiple experiences with them. When two other places in town told me to buy a new transmission, Griffin rebuilt the 5 speed in my Iroc for less than half the price others quoted me for new. Great guy, great shop.
They will take great care of ur needs best I’ve had or seen on transmissions wrk I love it thanks griffin transmission I’ll recommend y’all to anyone great service
Griffin Transmission was recommended to me by another transmission mechanic in NY. He researched all the shops in the Charleston area and told me to clog to Griffin. These guys have been honest and knowledgeable during my issues with my all wheel drive Cadillac. Not every shop can work on these complex transmissions. Their fees are reasonable and they take their time test driving the car to make sure it runs right.
I wish I could give 10 stars!!!!!I have a Trailblazer SS that was in need of a transmission. This vehicle is heavily modded and produces well over 500 HP so an ordinary build would not do. I approached Robert with my wants and needs. He listened and was excited about the build. I knew right away I had found the right person for the job.Robert then proceeded to build a transmission that would be bulletproof as well as customizing a cooling system for both the transmission and engine. He was always available for questions and kept me apprised of the progress every step of the way.In addition to the quality service, Robert and his staff went out of their way when after bringing the vehicle home the starter went out (completely unrelated event) and left me stranded. Robert and his group made this repair their top priority and got everything up and running in a matter of hours so that I could stay on my schedule for the day.I would highly recommend Robert and his staff for all your needs. His professionalism and service is unparalleled! Not only did I find a great mechanic, but I found a friend for life!!!!
Griffin Transmission is a great shop! They were able to rebuild the transmission in my 2014 GMC Acadia and get me back on the road in no time. They made sure everything was right before we picked it up. Thanks so much, I would definitely recommend these guys for all your auto needs!
Needed transmission work done and didn’t know of any reputable shops in the Charleston area. Found this place while looking online. They have a lot of great reviews and high ratings for a reason. Honest and exceptional service. Had my truck back on the road in no time. Thanks guys!
Quick to help
TL;DRThey rebuilt my 2016 WRX and didnt mess it up or make it worse after putting it back together. Was done in a timely matter and it feels better driving it now then before. Would take the same car and future vehicles to them because they know what theyre doing. 10/10 stars.(Full detailed review)I had my 2016 WRX warranty work done at Griffin Automotive, not because it was sent there, it was because of my own free will and choice. Ive never used them but I have seen people recommend them countless times and the reviews seem legitimate. The work required the rebuild of the WRXs transmission because of the notorious 4th gear grinding synchronizer issue when shifting from 3rd to 4th that plagues this year WRX.(I do not know if Subaru updated the synchros in the later years but from what I understand its an issue with the 2015, 2016 and some 2017 models)At the time of writing this, Ms. Lyndsey, the front desk receptionist/associate was absolute amazing at communicating to me the progress. I did feel a bit of a nagging person when I did call to get the status upon my work being done there but she always had an answer(in a good way) upon the requested status. She was very well informed and when she didnt know certain answers she wasnt afraid to admit it but she did seek out the answer to try to inform me, the customer. There were also issues with her getting information on the synchronizer rings with part number and all that jazz but she mustered through and made it her sole mission to find the proper parts with the part numbers and get them ordered right away.Unfortunately though even with that, the info that she was given wasnt 100% due to the (Griffin Automotive)technician informing her that the rings were the wrong size. NOT HER FAULT or Griffin Transmissions(because theyre not just a Subaru based repair shop) but she was already on top of ordering the proper sized synchro rings and informed me of that as well when I called for an update. Subaru also suggests replacing the entire transmission unit(which at this time was priced at $8,000 from Subaru) but of course the rebuild was much less. Also, finding a used unit was not the best option since the failure is a generational wide issue, so swapping in a used unit would just make the issue come back eventually.The rebuild took approximately 3 weeks to do. With ordering parts and removal of the transmission, rebuilding it, finding out the sent parts to them were wrong(wrong size synchros), putting in the proper parts sent to them, putting the unit back together, putting the unit back into the car, filling it with fluid, then test driving the car to make sure everything is correct. I knew this would be a long process and they are not a giant corporate company with dozens of technicians working on one car to get it out within a week. These things take time and patience. Remember, Rome wasnt built in a day.AND whats more awesome? They replaced the synchronizers with the UPDATED ones. The ones with the carbon fiber inner lined design! Freaking awesome!However I baby the car because I know for at least the first 500-1000 miles you cannot go rough house, full boost, ripping up the streets, etc etc. You have to let the synchros bed in. Even after bedding them in, I will still be cautious about going crazy when shifting.To her(Ms. Lyndsey), the owner(Mr. Robert Griffin), the technician(Im sorry I do not know your name) I will ALWAYS take my transmission work to you guys! Outstanding work, very knowledgeable, kind, respectful and understanding! Thank you so much!-Greg
My go to shop they handle every odd and end at a fair price and they make sure the work is done right
I would recommend these guys to anyone. Great customer service, great work. This is a place you can trust with any of your transmission needs. Fair pricing and quick turnarounds.
I went to get my truck transmission fix. I thought the price was to high. Which I checked other shop in the area. I think it was like $2500. Entirely to much. The average price is $1500. And every one give a free estimate. So I decided not to get truck done because of the pricing. He said I owe him $100… I was lost. But paid. Dont get anything looked at when he says bring it in. They need to explain the policy. Which Rob didnt
Lindsey did a great job of explaining every item in detail and worked with me all the way through. Initial impression is that everything is working now and is running well.
Everyone is just wonderful in every professional way always a kind and warm atmosphere I will always be a dedicated customer
Great experience overall. Good people who explain the issue(s) in detail. Provided me with options. Everything is now working great.
Reasonably priced. They were able to work me in to change my transmission oil even though busy, as I was stranded between cities... Generously answered my many questions. Would definitely recommend.
Robert and staff very knowledgable. Excellent diagnosis. Timely repair with great attention to detail. Highly recommend this company for your transmission repairs. Great job!
Robert and his team install a new clutch on my ram 2500. They went out of their way to get better parts for the rear engine seal which they did not have to do. They are upfront, honest, and they do what they say are going to do. Definitely recommend
I recently had my Ford F-350’s transmission rebuilt here and had a great experience. I was going it of town and had it towed here over the weekend. Robert with above and beyond dealing with my warranty company and myself to figure out what needed to be done. I have had my truck back a week now and it has never driven better. Thanks Griffin Transmission!
Once again, another top notch visit to Robert and his crew over at Griffin Transmission. I had a high pressure oil pump installed on my 1995 Ford F350 XL 7.3L along with some other related components. Work was scheduled and completed within the 2 day window that I had available. Very honest/trustworthy shop as i left a multitude of tools in my truck. Mechanic work was flawless, will not let anyone else touch my engine in this town besides Griffin Transmission. Prices are beyond reasonable compared to dealerships and other shops that I priced out. Thanks guys!
I run a car dealership out of state. I sold a truck to a couple they took on vacation in Charleston. The teuck broke down and was taken to Griffin transmission, Robert was very helpful for getting it repair while customer was on cruise. Reasonable Price. Great shop. Wish they were in Tennessee. Thanks Robert
Best experience Ive ever had getting my car repaired. My car has always been serviced by the dealership it came from until they quoted me an outrageous price that made me look elsewhere. A friend of mine highly recommended Griffins and raved about how awesome the car and customer service is there so I decided to check it out. Robert was so nice, knowledgable, and helpful in answering all of my questions. I never once felt like I was being rushed to make a decision or pushed to pay for extra, nonessential fixes. He even had the parts delivered that morning and the 2 major repairs were done in a few hours... for a fraction of the price of the dealerships quote! Im SO grateful they were able to extend the life of my car for an affordable price. I highly recommend Griffins and will definitely be back for any future fixes!
Customer service was #1 they work with me very knowledgeable of there work, i was Recomend to them by a friend and iam glad i went there.
They are very nice and professional. I would trust them with any car I own.
Called to see if they could fit me for a transmission fluid change at 1200, got my Jeep back at 430. Quick precise work at a reasonable price. I will definitely be returning.
My experience with this shop wasnt great, but it wasnt horrible. In my opinion they are over priced. I detest that they charge shop supply fees. I took my car in for one service, now I have other car issues on my hand after being serviced here. I wouldnt go back.
I was excited to finally deal with some really great people they took their time and did my inspection and they found the problem with no run around they told me exactly what needed to be fix and I would highly recommend this shop great customer service great people!!
Fantastic service. Had some significant issues and the team worked with me until everything was 110%. At my request, the manager drove my car home for the weekend to make certain all issues were resolved before putting me back on the road with my young daughter. Top notch shop.
Absolutely amazing to deal with. The owener was honest and very helpful and willing to help me out. Very rare you find a Top notch shop like his. Highly recommended to everyone!!!
Top notch service, best price in town with a warranty, and consistent communication. Highly recommended!
Robert and his staff have always done top notch work for our company trucks.
Need transmission work or any kind of vehicle repair? Go see Robert and his crew at Griffin Transmission! They are all great guys and extremely knowledgeable and will get the job done. Griffin Transmission has helped my husband and me out many times and has always done a great job, and we have always been happy with our timely and affordable service. Thanks, Robert and crew!!
Highest Technical Skill. Highest Integrity. Most Respected Character. Honest as the Day is Long. These were just some of the praises we heard about Robert Griffin and his Elite Team. It is all true. They did an amazing job and it is pretty clear to us that they are the kind of people who will do more for you behind the scenes than you paid for. These are the kind of folks who spend their own lunch break on the phone tracking down your transmissions obsolete part and then stay past quitting time to make sure it is installed right. Robert diagnosed our transmissions problem, fixed it right away, charged us for no extra or add on procedures. You can have faith, that whatever his team is doing, it is to your benefit and in the fastest time humanly possible. They do the right thing; they lead by example. You will leave Griffin Transmission wanting to pay it forward.
Simply the ! ! BEST ! ! auto & transmission repair shop I been around in over 20years. I trust these guys like family and never worry about what they charge as it is always very fair. Very Knowledgeable and never try to sell me something I dont need. If you love your family, send them here!
My new go to shop in Charleston. Knowledgeable and very helpful staff. Very honest and trustworthy. I will recommend to everyone.
I enjoyed doing business with these guys. Very honest and reasonable with a solid warranty. I will never worry about my automatic transmission again!! Thanks guys
Over a year ago, Pete went way beyond what anyone would expect to help me with my transmission. So when I took my car apart I took the transmission in to Griffin for a complete checkup. After I reinstalled it something was wrong so they sent a wrecker and picked it up and took it back to the shop and fixed it at no cost to me. This kind of service is rare and is greatly appreciated. I recommend Griffin Transmission, Pete, Mike and the rest of the staff to everyone
Just want to say that Griffin transmission must have one of the cleanest shops in Charleston .And being in the automotive business for over 30 years this place has it going on.
Reasonable pricing and does really great work. Would highly recommend for all your transmission needs from inspection, service, and repairs. Thanks Robert
Great customer service with straightforward quoting..Lindsay is the best and James did a great job.
Very knowledgeable and friendly staff. I was in N Charleston taking care of business and my transmission started acting up. Took it to them they quickly isolated the issue. They Called me with a quote and after I agreed to the quote they fixed it the next day (was closing time when they called with the quote). They explained the problem to me. I would highly recommend this to anyone seeking repairs to their vehicle.
2nd time here. The best in the low country period. Hands down
I have used Griffin transmissions on multiple occasions. The first time I was treated as if theyd known me for years. Excellent communication and execution on the repairs. Couldnt ask for a better experience.Thank you. Ive been sending friends your way for quite some time and will continue to do so.
Very helpful and very knowledgeable! Took my car in after having the transmission rebuilt 6 months ago by another repair shop, because it was not acting right, and Rob inspected it and gave me a laundry list of thing that were wrong (really a shame considering I paid $300.00 more than I should have to get it fixed originally,when I could have just brought it to these guys to begin with)! He took the time to explain everything that was wrong so that I could understand it and was patient with me while I asked a million questions; you dont see that very often in a mechanic shop! I would recommend these guys to anyone having car troubles, and even for routine maintenance! Thanks guys, so much!!!
I have personally been using Griffin Transmissions since 2008. They have rebuilt 3 different transmissions for me and each one was flawless. They were knowledgable about the problems I was having in my vehicles and went out of there way to explain the process to me! Not only to they give me outstanding service with a warranty, they were also the cheapest quote I received! I would not hesitate recommending them to all of my friends and family for any automotive needs! I will only take my vehicles to the folks at Griffin Transmission, cause I know its gonna be done right and at a fair price!
0 stars!Took my car in to get leak fixed. After $1000 it’s no longer leaking. But picked it up after some other body issues they caused were fixed and it was stuck in 2nd gear. They towed it back on their dime and inspected transmission to find out they didn’t put bands back correctly. Picked it up a 3rd time “all” fixed and now the overdrive doesn’t work. Cruise at 70mph and running high at 4500 rpms. Go on test drive with mechanic and now their recommendation is it needs to be rebuilt and want to charge me another $1500. Perfectly functional trans except for leak. Fixed leak but now doesn’t function correctly and it somehow not something they caused. Not a trustworthy shop. Getting in contact with BBB.
They did a great job on fixing my car, it just took over a month and a half and it was only supposed to take 2 weeks. Besides that, happy with the job they did.
Great group of honest and trustworthy people. I run two transmission repair shops in Florida. One of my customers was traveling north and had an issue in South Carolina. I reached out to Robert at Griffin Transmission for some help to determine exactly what was going on. Come to find out it was not a transmission issue, but simply a spark plug wire had came loose on the engine. I paid for the diagnostic and my customer left very happy. Thanks Guys! I was at your mercy and you did the right thing.
When our RV broke down an hour away from our destination, the elite towing service took us to Griffin Transmission to repair our Rv’s transmission issue’s! Griffin Transmissionwas there to help and accommodate to our RV transmission needs. And They let allowed us stay in the RV on the lot since we didn’t have any transportation other than the Rv . They also let us use a loaner car for a few hours, They were prompt in getting us back on the road safely! We can’t thank you all enough.Griffin Transmission team !
Had a great experience at Griffin Transmission. Very honest shop I would and will recommend to anyone that has transmission or other issues with a vehicle.
The best! Very thorough and great work
Robert and his staff are experts in transmission installation and repairs. My experiences have always been over and above what I expected. They are fair and honest. Griffin Transmission is the only place I go for all of our vehicles’ transmission needs. .
These guys are great. Got my car towed and fixed in 24 hours. Could not be happier.Bill C.North Charleston
I would highly recommend this shop to anyone in the area. This shop is hands down the best repair shop in Charleston. Efficient, reasonable prices, very professional.
Cant say enough about the level of customer service I received from Mike and his staff at Griffin transmission. From the moment I walked in the shop they made me feel like I was their priority. Throughout the process Mike ALWAYS did his best to keep me informed about the status of my transmission rebuild on my 1995 Ford F350 7.3. They also performed other mechanical work (new injectors, glow plugs, under valve cover wiring harness, rebuilt drive shaft) on my truck as well so they are not just a transmission shop. The workmanship is quality and very thorough and I dont just let anyone work on my engine. I would highly recommend Griffin Transmission to anyone who wants an honest mechanical shop with VERY reasonable prices and no run arounds. BEST transmission shop in Charleston, hands down.
Great customer service and fair pricing. Staff took the time to explain and answer all questions I had. Definitley recommend
Did a great job, were honest and didn’t charge me an arm and a leg. I would definitely use their services again and recommend them to family and friends.
We had Griffin Transmission build a 4L60E for our camaro not too long and are more than happy. They went out of their way to go over the details of the build step by step to help us understand what we were getting. In the end they delivered an excellent product! We now use the for just about anything automotive related!
Robert an his guys at Griffin transmission did a great job on my tundra was pretty fast turn around an are very professional would I highly recommend them
Robert pretty much knows everything there is to know about transmissions and the team does great work for a very reasonable price.
Only place in town we go for both performance and stock style builds. Excellent customer service, fair pricing, and a fantastic warranty. Not to mention the hairy guy in the shop is drop dead sexy and smells like vanilla extract and cinnamon. MMMHHHHMMMM
These guys are the best. True professionals. I would and have sent them business.
I recently had my transmission rebuilt by Griffin. After a couple of weeks it still wasnt driving quite right. They told me to bring it right it. They were very diligent in rooting out the problem. At first they thought it might be an installation error. They ended up replacing the whole transmission because it ended up being a faulty part. Mike and the staff were professional and courteous and kept their word to make it right. They paid for my rental car and called me with updates. I would highly recommend Griffin Transmission.
Griffin Transmission did an awesome job with my Jeep. The transmission shifts smoothly and does not kick out anymore. Highly recommend them when you need to fix your transmission.
Great place! Very professional and they stand behind their work. I’ll never use anyone else!
Still the best service around. Had my vehicle up and running the next day! My schedule was hectic enough with a car, was a big stress releaver to have back with a few extra maintenance items taken care of, yep great place.
Very prompt on the phone, great service couldnt have asked for a better place, thank you guys!!!
Best place for transmission parts and service.
The guys at Griffin Transmission are great. I worked directly with Mike and he took care of all my needs and requests. The shop was super flexible and understanding when the initial planned rebuild work had be my altered due to irreparable damage in the rear-end. They were great at keeping a open line of communication with me throughout the process, I always felt informed, as was ultimately able to make the right decisions to get the truck fixed by them and back on the road. Thankfully, they found a few other minor problems that they fixed for a very reasonable price. I will be a returning customer if I need more work done (hoping thats not the case) and know the work will be done right. Thanks again for the service.
I am new to the area, needed trans and rear end work done on my 1970 roadrunner with 511 stroker. Took it to Robert and Mike they did the work at a fair price, and have went above and beyond to help me work out some other issues I am having with the car. Would recommend to anyone.
Did a wonderful job diagnosing the problem I had
Robert has done a great job on my transmission. Diesel rebuild! To notch. Drove from Columbia for him to work on my truck.
Great communication!!!! So far so good!!!
The lady in there is so great and helpful and a awesome person I love her keep on doing u mama
Had my 2004 SRT-4 transmission rebuilt by Griffin and couldnt be happier. It had major damage and needed a complete rebuild. I was happy with the turnaround time, service and communication was great, and the price was very fair. Would not hesitate to use them again for any of my transmission needs!
Great down to earth honest people. I will do all my mechanical vehicle work through them in the future.
Excellent customer service, friendly people.Great workmanship.