Absolute NIGHTMARE!I would NEVER recommend these guys to my worst enemy. First of all, they had my car for 45 days. It was one thing after another that they couldnt repair. On top of that, they never called me. I always had to call them. I picked up the car 3 different times and each time the car was not fixed properly. They charged me $4500 for the repairs and wouldnt even give me a 2 year warranty, because it was an extra charge. I could seriously go on and on but I have already wasted too much of my life on these guys. I would NEVER EVER EVER take your car to these people. All they do is over promise and under deliver. When I first dropped my car off on a Tuesday, they told me it would be ready by that Friday.... 40 days later I was able to pick it up and its still not right! I am still trying to get it fixed and now I am most likely going to have to sell it because its just not worth the risk of being stranded somewhere. It really is just not worth taking the risk to trust these folks with your vehicle.. Overpriced and unreliable.

Holt was recommended to me to evaluate a potential transmission leak. Mark the manager at Holt was very thorough and kind in checking out my car. He determined that there was a very slow drip and recommended not undertaking any repairs at this time. Additionally, he would not take any money for checking out my car. I appreciate his honesty and professionalism, and certainly will be going back to him if and when the transmission does require repair or replacement.

First of all they saw us coming John said he likes to take care of people from out of town and he sure did he way over charged us and the sway bar link was loose as well as sway bar bushing also did not get tightened up it could have fell apart on my way home 800 miles away, our family could have been injured or worse. We had this verified by a Chevrolet dealership when we got home. John is a nice guy but not honest. It all started with the transmission, we added too much Trans fluid, we couldnt tell how much due to our car not having a dipstick, we asked him to just remove some of the extra fluid, the car was fine before that, he said he would have to do an inspection which would cost 489.00, he drove the car and said that he had good news, he didnt believe that it had to be replaced or rebuilt but he would know more after he gets inside. That was Friday, we did not hear from him again until Monday and then the transmission needed to be replaced, and he conveniently had the parts he needed for my car in his shop, 3400.00 and 5 days later we got our car back. He said he had to replace a speed sensor on the front tire and it would be no charge, im sorry but you dont replace a 250.00 sensor unless you messed it up in the first place. I would NEVER recommend this place!!!

Great service, great speed, but its a little hard to go a timeline out of these guys. Still not a reason to not take your vehicle there.

They do a great job and will work with you if you need a payment plan.

Macks Garage recommended that I go to them for my transmission. They were very nice. They were honest with me when they told me what was wrong with my transmission. Instead of taking my money they told me that they couldnt guarantee that it would last because of the age and mileage on my car. I really appreciated that. I recommend you go to them for any transmission.

Seems to be very knowledgeable folks... Our company had a transmission worked on.. So far no trouble.

Great place, they were Johnny on the spot after Chevy told me 5x nothing was wrong! Go to them for car issues, you wont be sorry!

Mr. Mark and the guys at holt transmission always does a great job! Thanks alot

I highly recommend Holt transmissionon Rivers Avenue for all of your transmission needs. The staff is professional and they kept me abreast of the repairs needed for my vehicle. My Dodge Durango was repaired I’m a timely manner and it’s running like new.Latisha Parson

Mr. Mark did a great job repairing my transfer case and all that goes along with it. He was very honest and up front about what he needed to do and what it would cost. He also had a financing plan that let me get all the work done, and done right.Thank you for your hard work and honest work ethic!

Absolutely best transmission shop in Charleston 👍🏼

These guys are the best very fast and professional. I wouldn’t go anywhere else anymore. If you need transmission work you will not go wrong with mark and these guys here at Holts. I was unsure at first but Mark gave me a day and time and by golly it was done at that exact time even though my car needed more work than expected. I was so happy and the price was fare and they even did some things they really didn’t even have to do so Mark you are the man and thanks again also a shout out to Benny thanks brother

Great customer service. Received my free quote which is all I requested. Holt has a very good reputation. If my car wasnt so old & had other issues, I definitely would have them do the work.

Mark Thank you. You are an exceptional person. If anyone is in need of transmission work I bet my bottom dollar on these guys literally. I knew after searching several places Mark and Holts transmission would make sure my families safe again and our vehicle back in working order at a fare price. So if you are looking for a place you can trust to do the work and do it right call these guys and mark will make you feel great about your choice and your car will thank you for making that choice as well. Thanks Mark and all the holts crew thank you

They are there for your money. My transmission broke on the weekend of my two year warranty & because I was over the miles they would not warranty it. After paying them $2300 I would think there work would last longer than two years. They just wanted more money to look at it. DO NOT TAKE YOUR VEHICLE THERE !!!!

Great customer service

I have a 2002 Chevy Tahoe. Two weeks ago today my transmission went out. I did not know if my car being 14 years old, and 207,000 miles was even worth fixing, Jeff assured me that they fix transmissions every day in cars the age of mine. He gave me a good estimate and said they would look around at everything while they had the transmission out. Sure enough they did find a couple of things. I had a seal leaking oil, (I knew was leaking oil, because I am always adding oil) and the water pump was going out. This too I was expecting because my idiot light had come on a couple of times) Firestone told me if it kept coming on I might need to have it checked out So they fixed those too for a very fair price. Had my vehicle ready and back to me in the time frame promised. The money was exactly what we had discussed. My car drives like a dream. I was so confident in their work, I took my car on a road trip alone the next weekend. I never know if I can trust mechanics or not but these guys are very trustworthy! I give them 5 (out of 5) stars!!!

Complete SCAM artist. Took Expedition there to get noise checked out and they said it was the transfer case and wanted $300 to take it off and inspect it. After reading reviews of Holt I decided to check it out myself. It was not the transfer case but the 4wd front differential. Very evident by just turning the drive shaft. So Holt was just going to charge me $300 for something the already knew wasnt the problem. DO NOT GO HERE. The locals told me to stay away. Next time I will listen. Hope this helps someone else not get taken. Looks like the other good reviews are all fake.

Quick and seamless. Very professional. Thought I had a transmission issue, they ran a diagnostic and found it was a simple fix and not a transmission issue. In and fixed same day

Brought my 2005 Honda Accord in for Transmission repair and could not have been happier with the quality of work and customer service. The price was better than any shop in town and received the best warranty around. Highly recommended Holt Transmission to anyone that wants their vehicle fixed in a timely manner at a great price !!!

I have an old 97 250. the transmission was shot and they worked with me to find the best solution to the problem. The North Charleston location is great to work with and they will get my business for years to come. Thanks!!!!!

Took my car to find out whats squeaking to a local mechanic. He told it would be $800 to fix the squeak and replace stuff that was perfectly fine. Took it to Holts, they tighten the belt and added lube and said if I hear a squeak bring it back. They didnt charge me a dime. A couple of days in and no squeaking at all. They went out of there way to find out the squeal and even went the extra mile to fix it for free. Im very grateful. At Holts (Mark and the mechanic) was honest and kind.(Mark) was at the desk, the service was great and the customer service. May your business prosper.Thank you Mark I really appreciate it, you all have a new customer!Update: about 2 months has passed and still no squeaks! I saved $800 dollars.

Holt has had my car almost two months and had to replace the transmission not once but twice. The customer service sucks. If it wasnt for me calling them I wouldnt have known what was going on with my car. In the time frame they have had my car the person that has been working on it has been sick three times (either they need to fire this employee find some help because is he the only person that can work in my car)! Ive dealt with Holt before as to why I went to them again but now they have left an awful taste on my mouth.

They do very good work for a cheap price rebuilt my transmission on my 2011 crown Vic $1,800

Such a great business! Jeff Holt and his team are honest, efficient, and reliable. I will forever go to them for help with my car. Could not be happier with the customer service and experience!

I have gone to this location on two separate occasions about two years apart with different vehicles. Each time the manager has simply driven it around the block and then proceeded to tell me its a major fix that will cost $1,400 or more to fix. When I have gone to get a second opinion from A dealership its been minor things that cost $550.00. If your a woman or a man who doesnt know a lot about transmissions DO NOT GO HERE. You will spend unnecessary money.

Since this post, I received a personal phone call from the owner, Jeff Holt and he was more than willing to explain and apologize for service I deemed unexceptable. He ensured me that it was not the business practice for customers to leave unhappy and we both agreed miscommunication is possible with human being. I have much more respect for him and the business and will definitely be doing business with him again.I recently took a vehicle to the location on Rivers Avenue and the experience was absolutely horrible and a rip off. The vehicle would move but once hot, it would not move. Before the transmission was token out I asked what would be a price range for repairs. He (the manager) told me that it would range from $1,500-2,000. I decided to go with it figuring max price would only be $2k. When he called me back a few days later, he told me it would cost over $3k to fix and he could possibly find me a rebuilt for $2,500. The vehicle was a 2009, but he stated that $2k would be max initially. Coming from a manager who have been in business for 30 plus years, I felt he would not be that far off from an initial quote. I ultimately decided to fix the car at a price of $2,200 roughly because I felt there was not another option without losing out on the $430 he charged me to take the transmission out. I was recommended by Hills Tire and if possible, please stay away from this location and franchise. ##SHADY

I DONT EVEN KNOW WHERE TO START BUT IN SIMPLE TERMS YOU GUYS ARE CROOKS!!!!!!!!!!!!! HOW ARE YOU STILL IN BUSINESS?? I DONT EVEN THINK YOU REPLACE THE PEDDLE OR 02 SENSOR I PAID AND LETS NOT MENTION YOU TRIED TO TELL ME I HAD AN ELECTRICAL PROBLEM AFTER YOU DISCONNECT WIRES AND MY CAR COMPLETELY LOST POWER AND ONLY RESTORED AFTER I THREATEN TO CALL THE POLICE. DONT EVEN BOTHER RESPONDING BECAUSE NOTHING COMES OUT OF MARK THE MANAGER MOUTH IS THE TRUTH TALK ABOUT A WOLF A SHEEP CLOTHING YOU AND THE FALSE PASTOR NEED AN EXPRESS TICKET TO HELL! GOOD DAY

Reliable shop! Fast and easy to work with in getting your vehicle back in the road!Thanks

Very nice people will send everyone I know to them

This place is the worst the only reason they have good reviews is because Mark the manager says he’ll give you a gift card if you leave a good review. I brought my 05 dodge in to get the transmission rebuilt I paid $4,000 and I don’t think they did anything after I had it back 5 times for warranty I told him I just wanted my money back he said he would definitely get it fixed then he called me and said it was the engine control module and that it would be another $600 I took my truck somewhere else after that

Very nice people, loved the service. Fast and friendly. Got down to the problem and let me know what they were going to do to fix it and got it done for me by the end of the day. He even stayed open past close to wait for me to come pick up my vehicle. Thumbs up from me!

This is my first time visiting this place! Although, on my first visit, it wasnt crowded! Mechanics are very helpful (can be disrespectful at times) So I went to this place because the brakes on the Chevy Silverado was gnarling and it took us a mere 1 hours and 15 minutes!Thank you for reading my review!January 4, 2018

I dont usually do reviews, but I was highly impressed. If I was you, I would just let them look at your car first before anyone else. So u dont get ripped off or feel like your wasting time trying to find the problem with your car

This shop was upfront on my cost with no hidden fees and did the repairs with a very fast turn around time. My truck is running good and they were very friendly to deal with. Highly recommend.

I would NOT recommend. I told them what was wrong with the vehicle. They KNEW it would be a few a weeks before I know if the repairs were approved. They did NOT tell me they were going to charge me a storage a fee/estimate fee. I junked the vehicle for $220 & had to pay them $210 for for storage/estimate fees. They are not upfront and honest.

These guys are the greatest fast dependable service they actually go way out of there way to be helpful Im a repeat customer and will continue to be god bless yall

Had a park/neutral switch that I needed replaced. Ordered the part myself and was able to get it replaced By Holt Transmission same day. Fast, friendly, and great service. Highly Recommend.

Mark fixed our power steering in less than two hours after a leak threatened to ruin a family camping trip. Holt transmission is reliable, trustworthy, fairly priced and fast. You guys rock. Thank you!

If you need transmission work or your car worked on, this is the only place Id ever take my car. I sent a friend of mine over here to have a transmission put in his truck and they had him back on the road in 24hours! I highly recommend Holt transmission shop!!!

The best I ever dealt with.

Holt trasmission has been absolutely wonderful. When my car acted up and dad said we needed a transmission shop dad said call holt. Im so glad we did. Mark has been outstanding! Hes professional and compassionate and very friendly! He was willing to take a look at the car and tell us what was wrong and was able to give us a rough estimate on the cost. When the cost was way way out of our price range... Mark was very patient in giving us time to see about getting a loan which of course we were unable to do.. Mark stepped up and went above and beyond for us. He was able to help us obtain some financing and then worked out a payment plan with us for the rest. He spent a good amount of time working with us both in person and on the phone. He immediately put us at ease with his smile and friendly manner. He was very clear and upfront and honest about the transmission and what needed to be done to fix our car. What impressed me the most is how hard he worked to help us fix our car. He was great thru the whole process he smiled and reassured us he was gonna get our car fixed one way or another.. In this day not many people out there who are willing to go the extra mile! Im so.glad my dad said go ro holts transmission. I highly recommend them!.

Our car broke down on our way back from the beach, and we had it fixed at holt transmission!! Extremely nice owner, who gave us more than enough time to have everything figured out and even gave us a ride to the rental car place!Thank you Mike!

My family drove from NJ to Florida this past summer, and our transmission burnt out halfway on the trip. We found Holt Transmission in charleston s.c., and I must say, that Gary the manager treated us very well. He not only rebuilt the trans in three days, but he took the time to genuinely care about our predicament and help us into another vehicle to salvage our vacation.It ended up costing about $3200 but the trans was destroyed, and that price was fair.We purchased the National warranty plan for $400, bu so far (6 months) the Honda pilot 2004 drives perfectly... they certainly did a professional job.

This place is a giant rip-off the best thing they can do is go out of business

Just recently my rebuilt transmission failed after about 40,000 miles. The original rebuild was done by an ATRA shop in N. Charleston, SC - Holt Transmission. I took the vehicle to another ATRA shop in my area, Greenville, SC. They told me there were two components missing from the previous rebuild - the internal tube set and another component. They said those missing components were a definite problem, leading to early failure of the rebuild. It cost me another $3,000! Not at all happy with Holt Transmission and cannot recommend them!!

Had my wifes Mazda 6 towed to Holt transmissions after it severely overheated. I thought the engine might have been blown. Daryl the manager at the Summerville location totally hooked me up. Turned out it was just a busted T connector in the coolant system. They fixed it the next day after getting the part from the dealership and the car is running great. Daryl kept me up to date as to the progress and what the cost would be and there were no surprises. Overall a great experience, would definitly use them again.

Just got a complete transmission rebuild on my Sonoma. I already did 2 truck assisted tree falls with it in 4wheel drive. Strong as ever, I recommend Holt

The reverse went out in my Silverado after 220,000 miles. Along with it went my 2nd and overdrive.. After a little research I decided to go with Gary at the West Ashley location. He gave me an honest quote and it was obvious he has seen the same problem prior. Other transmission shops said, Well thats odd!?Gary explained the main problems that he thought occurred and I could tell he wasnt just trying to b/s me. I pretty much told him to go for the rebuild, but they insisted to run the diagnostic first, then call to verify my options. Which I thought was very honest.He called back during the later half of the job and listed a few recommendations that would lengthen the life of the vehicle further; including re-boring a few valves, rear main trans seal, transfer case seals, and some attention to lubricating the transfer case. There were a couple issues I knew needed attention prior to the rebuild, like the transfer case, so I approved. Then right there he gave me an estimate including tax and labor. That estimate did not change, and honestly I feel like I got a great deal.When I picked the truck up, Jeff was there. He was Very nice and both him and Gary explained their excellent warranty, and threw in a free transmission flush after a year! Jeff even invited me to play golf with him on Fridays. I doubt that would happen at a different transmission shop!Great, friendly people that are trying to please customers and grow clientele. I would recommend anyone with car trouble to their operation.

They have helped me at both of their locations, to track down a troublesome problem that felt like a transmission issue because the engine would jerk between gears at low speeds, but it was actually a motor mount problem. They worked with me until it was right, and at a very fair price. I am sure there are some shops that would take you for a ride and sell a new transmission, but not at Holt! Feels almost like driving a new car now! There is not a mechanic you can trust more than these people, whether it is transmission work or general repair.

I would NOT recommend this place to anyone to get there transmission fixed they will rip you off!!!!!

Excellent service! This place was highly recommended to me and I am so glad I decided to get my car repaired here!!!

Horrible I called them to see about transmission flush and the guy tells me that they dont do them when it says right on the website that they do transmission flushes. The guy was rude and if I could I would give them less than one star.

REVIEW UPDATE:It is upsetting how people steal things but truly they cant be stopped, bad things happen everyday and after our Incident at Holts transmission, Jeff called us to see how everything can be resolved to our satisfaction. He went out of his way and gave us the value of the stolen items back to us. This just proves how holts transmition takes their customer service seriously i am happy with the solution they truly did make It right thank you Holts transmission.

They were great. Even though I did not need to get any repairs done today they are willing to help if work is needed.

Great service, great price, very friendly and knowledgeable. I will definitely recommend all my friends to come to Holt Transmission for all their Auto needs.

I had my transmission rebuilt here. I would not recommend this store.

Good, honest, professional, friendly. Fixed the transmission in our car perfectly.

This is a great place to get your car fixed.

I drove out my way to get my transmission looked at just to be blowed off and disrespected my first and last time there I went to the rivers ave location and dealt with mark

Everyone else said they couldnt fix my car but Holt Transmission did....Thanks Gary

Fast friendly service

Honest and fair.

Great place

I see yall in court Monday ..............

Jeff and the guys rock!

Good place to repair your transmission