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Carpet Wholesalers - Flooring Company
6929 Rivers Ave, North Charleston, SC 29406, United States
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Carpet Wholesalers - Flooring Company
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Ki
Review №1

We recently purchased carpet from Carpet Wholesalers for our living room, and we were well taken care of from the minute we walked in the front door to the minute the last corner was tacked down and the clean up complete. Amy was so patient and helpful as we went back and forth in our decision making. She was always available to answer questions and help us as we thought through our options. Devin and Thomas were awesome during the installation. Careful and intent on making sure the job was done correctly. We were impressed with every part of our experience. AND we LOVE our carpet!! Thank you Carpet Wholesalers!

Er
Review №2

My new hard floors in the bedroom were installed yesterday and we LOVE it! Thank you to Mike for making the process so easy and for the amazing install. I wouldnt think of going anywhere else.

li
Review №3

Just recently had a water heater create chaos in my house, as I lost the water heater and the laminate flooring in the adjacent room. From ServPro to Carpet Wholesalers and the Bill the Floor Guy, this has been as good as it can be considering this was not a planned remodel! Amy at Carpet Wholesalers is a GEM and you will not be disappointed. I have already recommended all of these services to others in similar predicaments! Amy, I appreciate your hard work, and advice with my project. Not only do I recommend you and Carpet Wholesalers, but also Bill the Floor guy! Best installation I have ever experienced!! Thanks for such great work!!

Ka
Review №4

Had a great experience with this company and adore my flooring...vinyl plank throughout my home. Terry helped me out and swore by his installer Anthony who did not disappoint. He and his workers were fabulous! They were prompt, swift, meticulous and safe! I was beyond impressed! I highly recommend this company and if you’re so lucky to have Anthony and his team do your work you will be quite pleased!

Ad
Review №5

Todd and his crew were always patient with me, while I made my decision on the right carpet for my home and studio projects. Personally, I could walk the showroom floor for hours, as their selection is so vast. They offer delivery or you can take it home after they measure and cut. Ive always installed my flooring, so I cant speak on installation. Sometimes I wish I had more rooms to carpet, as the experience shopping here is First Class! Local businesses could benefit from taking a page out of the Carpet Wholesalers Playbook.

Kr
Review №6

I couldnt be more pleased with my experience at Carpet Wholesalers. The entire process, from shopping and browsing to purchasing to measuring to installation, was mostly easy-breezy. We walked in, Terry greeted us and explained the layout of the store and how to browse, and let us wander around ourselves. Once I had picked the carpet I liked, Terry was super helpful and easy to work with. We shopped the Thursday before Memorial Day, and were able to get the measurements done and installation completed less than 2 weeks after we visited the store. Pretty good turnaround time if you ask me! The crew that did the install was professional and positive. I think the job took them a couple hours longer than they expected, and clean up could have been a little more thorough, but that hardly matters when the carpet looks so awesome. Really pleased we were able to get this done easily and for a great price before we moved into the house we bought. Thanks, Carpet Wholesalers!

Em
Review №7

Recently had the carpet replaced in my townhouse by Carpet Wholesalers...very pleased with the entire process. Amy was super helpful and Dan did an amazing job installing it!! Would definitely use them again in the future!

Co
Review №8

My experience with this company started out great, but then went into a downward spiral. My sales rep Terry was helpful in pointing us in the right direction as far as what type of carpet and padding we were looking for. He also said they’d give military discount of %5, so I felt like it was a win. Although I already provided the square footage from my own physical measurements in comparison with the house blueprints, I felt it would be worthwhile for a second opinion. So we paid the $45 refundable deposit for measuring just to see how close they came to 1100 sq ft. The measuring team came out and began going through each area that I directed them to. Along the way they asked some questions that seemed harmless at the time like: “Why are you replacing your carpet?” and “What the plans were for the other floors?” I would soon find out how my responses to these questions would affect the price. After they completed their measurements, I asked what their results were and they said that they would have to enter them into a system. They also stated that our sales rep would provide a copy of their results. The next day our sales rep Terry called and said that they came up with 1700sq ft. I asked him how they came up with the measurements and what the amount was with military discount, he said 5% off of the material not the labor. That should have been clarified in the beginning. After that I simply asked for a copy of measurements to see how they came up with the numbers. He said he was going to send it to me as soon as he got off the phone. As I am writing this review, I have yet to hear from him nor the company since the end of September. I also havent received my $45 deposit back. No response after 3 weeks confirms there was some shady business happening. I would say Buyer beware of their tactics and make sure you do your own measuring or get a second opinion.

Ma
Review №9

Great customer serviceAmy took her time with us.Very delightful young lady.AwsomeGreat carpets,and flooring.Very reasonable prices.

Ji
Review №10

Had a great carpet installation by Gabriel and his wife. They were very nice and professional. They did a great job and were very efficient. Incredible customer service!!

Ka
Review №11

The service in store was good. However when installation was done, I was told I had a 1 year warranty on the work. I tried several times to contact installer with a problem. He finally returned my call and reluctantly said he would take care of problem. 2 months later and several tries to contact again, no success. I will have to hire someone else to fix the issue.So not a good experience.

T*
Review №12

Nicely professional and selling strong!Friendly and warm reception and helpful staff.

Mr
Review №13

Came back again to buy carpeting for another house. Fantastic customer service and extremely knowledgeable. Thanks Amy

Ia
Review №14

Great service all around. They completed the job in half of the time I thought it would take and any questions or concerns I had were addressed the day of or the day after installation. There were no questions unanswered and they were happy to take the time to think of ideas and concepts to make the space look better and more open. You can clearly identify the expertise in this company versus others. I will highly recommend.

Ch
Review №15

A huge variety of carpets and padding. Great prices and awesome customer service!

Ch
Review №16

Staff was great and very helpful!! I didnt get the womans name that helped me, but she was so friendly. Definitely will visit again if more carpet needs arise.

Cy
Review №17

Amy Cleversey was very pleasant. Amy immediately came to my rescue after a bad day. Thanks Amy.

Ch
Review №18

This company is outstanding. They were quick, courteous, and affordable. The quality was high and their finished product made all the difference in our house. Thank you, thank you, thank you!

Em
Review №19

They were extremely helpful and kind! I will definitely use them for all my flooring needs!

Cl
Review №20

I got good listens on the carpet that I decided to purchase . Ill be glad when I have it installed

Ly
Review №21

My husband and I came to Carpet Wholesalers after being disappointed with the service we received at a local home center and we are so happy we did! Terry greeted us when we walked in the door, explained the layout of the store and left us to shop on our own. When we decided we liked what we saw and the cost, we were able to place our order, quick and easy. We shopped on Tuesday and our 2 rooms of carpet were installed on Thursday! The three installers that came were courteous, professional and did an excellent job installing our carpet! Make Carpet Wholesalers your first stop when shopping for your new flooring and youll be happy beyond belief!!!

Da
Review №22

I am so extremely happy with my purchase. The price was good!! The gentleman that helped me was able to get my carpet installed the very next day. The 3 guys that came out for installation were quick!! 2 rooms done in about 30 to 45 minutes. I have 1 more room to do so I definitely will be back!!

Ru
Review №23

Amy was fabulous she was very helpful and I think I got exactly what I wanted thanks

Co
Review №24

I called today to set up an appointment to have our room measured for carpeting to be installed. Amy who answered the phone was one of the most friendliest, helpful, professional & a total pleasure to speak with!!!!! That is Very Much Appreciated, because you dont get that too often. Gotta let credit be given where credit is due!!!! 😇😇😇 Bless her Lord!!!

De
Review №25

Great selection, great prices. Terry was extremely helpful.

Da
Review №26

Carpet Wholesalers is the cheap & best tile store in Charleston SC! Carpet Wholesalers team makes it easy to purchase their hand crafted cement tiles and they are happy to help you choose. I would highly recommend them to anyone.

Ma
Review №27

Very good sales man Dwayne

De
Review №28

Great customer service

bi
Review №29

My story started a few weeks ago at homedepot, after two disappointing problems with carpet installation I asked for my money back. Next place I went was carpet wholesalers, they walked us thru carpets, flooring for dining room, increased warranty by 15 years, and installed today ontime.I can not say enough about our install team run by Terry Eady, they did not mess around, they moved furniture, put down flooring and did a fantastic job, I recommend carpet wholesalers from our sales associate Amy Cleversly to our install team run by Terry Eady. will definitely use them again!!!

St
Review №30

I had an amazing experience with Carpet Wholesalers - hardwood flooring in Charleston. They answered my phone calls, showed up on time and delivered a spectacular product. I highly recommend carpet Wholesalers-Hardwood Flooring!

Br
Review №31

Excellent service, great pricing, timely installation. One of the crew actually picked up a tape measure of mine that I thought I had misplaced myself and the office contacted me to let me know they accidentally grabbed it. Thats integrity!

Ro
Review №32

Really enjoyed my experience with this company. Todd was my contact and he was very helpful in getting my estimate and carpet done long distance. Their price was excellent and their work was timely and as promised. Only weird thing was they require a refundable $250 deposit to schedule and give an estimate which made me feel weird, but it worked out just fine.

Au
Review №33

Carpet Wholesalers - Tile Stores in Charleston SC was extremely helpful in answering all of our questions and concerns about style, quantity and durability. Great place! I would highly recommend to all.

Ch
Review №34

Super carpet s

ha
Review №35

Carpet is excellent. The installers were on time. They were professional, pleasant, and very competent. They did a beautiful job, cleaned everything up and took their trash w them. I was / am pleased. Thank you.

Ri
Review №36

I was very pleased with the experience. The salesperson took the time to explain the different carpet types and benefits to me. I planned on getting another berber, but saw some advantages I hadnt considered before with another style. I was able to line up an install date and take home some good sized swatches - which she said I could just give to the estimators when they came out - all on one lunch break. I didnt even have to return the swatches to the store. A last minute change in plans required me to reschedule the estimation to a few days later, and they accommodated me while not pushing back the install date. The estimators came over in the evening and they were pleasant, professional and worked quickly. My neighbor told me that with her job, they had sent an installer that walked out with job half done, but she called the store and they sent out someone else the next day to finish, and she was ultimately pleased and therefore recommended the company. I told the salesperson I didnt want that installer on my job, and she made sure he wasnt used - no arguments, no sour grapes. The gentleman that came out to install was very polite and professional, and even asked permission to play 70s music while he worked - I said no problem of course :) He was very complimentary of the prep work I had done, and I could tell he took pride in the job he did. Its been almost a month and aside from the new carpet smell that is just a little strong (but expected), we couldnt be happier with our new carpet. Hopefully that will stay the same, and if any issues pop up I will post an update.

TI
Review №37

The people at Carpet Wholesalers - Flooring Company were a delight to work with. They were knowledgeable and courteous. I would highly recommend tile stores in Charleston SC to anyone.

Ke
Review №38

When I tell you my customer experience here was Great it maybe an understatement. They are very helpful in helping you find what you want.

Al
Review №39

Carpet Wholesalers - Tile Stores in Charleston SC is a great place with many selections of tile. You will have a great time picking out product. Highly recommend!!

Ja
Review №40

The only place to go to buy carpet. See Dewayne & Todd for the best price and quality in town. Great people and great customer service.

Ke
Review №41

After talking to Terry he talked to the higher ups and took care of everything if you deal with them talk to Terry if its not right he will see to it that it is right and he wants the customer satisfied

Ch
Review №42

Raeleak was very polite and helpful. Picked out a great carpet and they installed yesterday. Two install guys were very professional and did a fantastic job. Thank you!

Ju
Review №43

We got a great price on a really nice carpet here. The sales associate, Amy Cleversey, was super helpful. She was very flexible and accommodating as we changed install dates and carpet preferences. There were a few minor issues with install, But Amy had the install manager, Gabriel VanSlett, come and readjust. Great service, great price, great carpet. Highly recommend

St
Review №44

My husband and I visited Carpet Wholesalers today searching for flooring. Upon entering the establishment we were not greeted and staff was behind the counter eating and talking. Secondly we expected for someone (staff) to visit us on the sales floor to assist us with our needs. After about 15 minutes a man walked up to us and asked what could he do for us. We told him what we were searching for and he proceeded to tell us nothing that was of help, nor did he point us in the right direction. I was hoping for a better end result seeing as how we were referred to them. Very disappointing

Ke
Review №45

We just had our entire home replaced with hardwood flooring in Charleston by Carpet Wholesalers. The team were amazing from start to finish. I would highly recommend them.

De
Review №46

Great carpet selections and very competitive prices. The installers were very professional and cleaned up after themselves. I will do business with them again when Im in the market for carpet or flooring.

Er
Review №47

Carpet Wholesalers was awesome! We have bought laminate floors, carpet and runners for our stairs and we are VERY satisfied. Amy was a dream to work with and made the purchasing and installation easy. I would definitely recommend Carpet Wholesalers over Lowes or Home Depot.

Jo
Review №48

We recently purchased carpet through Carpet Wholesalers for our new home (1,500 sq ft). While we have hit several bumps in the road due to some errors in our installation, Amy has been very diligent in attempting to correct the errors made. We highly recommend their installer Terry. Terry was very friendly, efficient, and knowledgeable when it came to fixing previous errors made by a different installer.

El
Review №49

Called and spoke to Amy on a Friday. Told her I needed a carpet job done ASAP! She had an installer at the property within a hour of the call. I was priced and installed that following Monday! Fast and affordable. I would def. recommend! Thanks again! MW

Vi
Review №50

There walkthrough stock is enough for anyone to find exactly whats needed.I really like shoping here.

Ly
Review №51

Great prices and honorable employees. The general manager was extremely helpful.

Ke
Review №52

Excellent customer service. No pressure to buy. Very knowledgeable about the products. Terri and the rest of the staff are super!!

Se
Review №53

Go see Terry. Great guy. Installer for thirty years. Really, really knows his stuff.

St
Review №54

Great Carpet Wholesalers - tile stores in Charleston SC and even better service! Looking forward to our next install. Working with this team has been a pleasure.

ma
Review №55

Remnants and carpet, vinyl in stock

Ja
Review №56

Excellent

El
Review №57

Nice sales lady, and a very helpful man in the carpet loading area. Great service all around!

Mo
Review №58

Went in for new floors gave them my number and address for them to come said they would call within 24 hours. That was a week ago. Took my business to another store

Hu
Review №59

We bought beautiful Berber carpet for our huge family room last summer. About six months later we noticed the cut edge of the carpet coming away from the floor. And the seam in the middle of the room putting the two huge pieces together, was very visible to the naked eye. After two installers came back out to inspect the carpet we still have no resolution. One says its a carpet flaw, the other says its an installer flaw. The company has offered to give us a 20% discount on new carpet. This is their error we did nothing wrong we have paid in full almost $2000 for this carpet. What is it going to take for us to be made whole

Do
Review №60

Great store, really went out of their way to help me, and from going into store, measuring, ordering carpet and having it installed less than a week, excellent service, great job, keep it up

Li
Review №61

Had to replace a carpet in a rental property ASAP. I was able to buy and get it installed that same week. Great customer service.

Ma
Review №62

Absolutely outstanding service! Amy is nothing short of a miracle worker and Sullay is incredibly timely. They were able to measure and install before my other quote was even processed! No confusion, simple and efficient. Oh, and they dont make you purchase padding if you dont need it!

ga
Review №63

Vinyl was good price. Installer James Wooden charged us $4000.00 (yes, thats four thousand dollars) to install bedroom and living room PLUS kept all the extra vinyl we had paid for. A real RIP OFF!!!

Je
Review №64

A great flooring company to work with. I always recommend them to all.

Sa
Review №65

I shopped all over for luxury vinyl planks before coming here and I found exactly what I needed at a good price. Really nice to actually get help from someone, unlike the big box stores, and our salesguy Raleak was both professional and personable. Nice to deal with local folks who had the product I wanted, in stock and ready to install. Thanks to Raleak and the rest of the folks there for a great experience.

Re
Review №66

Had a great experience with them will definitely go there again. Excellent service

Jo
Review №67

Good service, good prices people always friendly.... Psalms 119:105

al
Review №68

Carpet Wholesalers was so helpful in helping us find the perfect hardwood flooring in Charleston for our home.

De
Review №69

My experience has been one of the best, I keep going back.

ke
Review №70

Great service from the manager Mike. Huge selection of in-stock product.

Ev
Review №71

Well- Mannered, salesman answered all of my questions, to my understanding.

Pa
Review №72

I use this company for myself and refer my real estate clients to Carpet Wholesalers. They have good quality carpeting and high quality oriental runners, purchased by the lineal foot and they surge the ends at no charge. My client needed an old carpet stretched to get a few wrinkles out. I called Amy at Carpet Wholesalers and she gave me contacts of 2 companies that could help. They did a beautiful job and were quick to respond. Thank you Carpet Wholesalers. Pat Broghamer Remax Alliance.

Al
Review №73

Nice and friendly with good prices.

as
Review №74

Nice friendly staff. Bought a rement for my daughters room. High quality and beautiful carpet.

Ca
Review №75

Could not believe what i was hearing out the mouth of the lady at the desk closest to the door with her hair in braides she was so rude talking about how customers were not special the man that helped us was so nice and was telling her it was not right that another lady in the store was not being helped yet who had i guess been there a while he was genuinely concerned as she sat there doing NOTHING but saying all kinds of rude things i was so embarrassed to dwayne 5 stars he was great!

Ra
Review №76

We enjoyed our salesman Rayleak and made a purchase.

Ma
Review №77

I am so glad I went with Carpet Wholesalers - Hardwood Flooring in Charleston. The price was fair and the result was excellent.

Ta
Review №78

Very friendly salesmen Mr. Perry

De
Review №79

A Wonderful carpet stores in Charleston SC. Nice material, excellent quality ..!

Sk
Review №80

Had the carpet we wanted, fair price, and fast installation. Good choice!

Ba
Review №81

Many many carpets to choose from. Friendly staff, knowledgeable!

Ro
Review №82

A Wonderful tile store in Charleston SC. Nice Material, good quality..!

Sh
Review №83

Price was great, Service from store (Amy & Raelick), Installation (Todd & crew) could not have been smoother or more efficient.

Sc
Review №84

A Wonderful carpet store in North Charleston SC. Nice material, excellent quality ..!

ke
Review №85

Good deal, pleasant atmosphere. no pressure, plenty of options.

so
Review №86

Best prices, nice, and installed in less than five days from ordering

ge
Review №87

Great deals here.

Ny
Review №88

Been there for years...just didnt have what I wanted. ( peel and stick carpet squares 12x12)

Sh
Review №89

Great customer service 👍

Sh
Review №90

It is the best carpet place in SC

Ed
Review №91

Great people to buy carpet from

So
Review №92

Amy is the best!!!

so
Review №93

If you need flooring, well this is the place.

Ca
Review №94

Its ok

Ro
Review №95

Great service

Ba
Review №96

Very Satisfied

Ch
Review №97

No pressure from salesman.

Information
77 Photos
97 Comments
4.6 Rating
  • Address:6929 Rivers Ave, North Charleston, SC 29406, United States
  • Site:https://carpetwholesalers.net/
  • Phone:+1 843-553-5200
Categories
  • Carpet store
  • Flooring store
  • Rug store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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