It took extra time but it also looked great and I almost think they gave it back to me cleaner than day one of owning it. Appreciative. Mary 1 and Mary 2, and Steve-thanks so much!
I would like to give this company zero stars, but thats not an option. I have used the Jacksonville Gwatney Collision Center in the past, and I assumed this location would be of the same quality service. Big mistake. My car sat untouched for over a week. I had to consistently call and ask when something would be done and when I would get an assessment of the damage/repairs needed for my vehicle. I ended up having my car moved to McClarty Nissan Collision and received better service. Please do yourself a favor and have your car repairs done somewhere else.
Took my car in for body repairs to be done & they were so nice, very helpful with any questions I had. Also got my car back in the time frame they said which was very quick- 7 days to be exact. My car looks brand new! Will keep these guys on my radar for any future car needs
The inside of the car was a mess it was detailed a week before we brought it in and it was immaculate and the body shot tore it up
Extremely horrible customer service, incomplete work, extremely late and unnecessarily slow. Highly recommend considering other options
I took my wifes MKS after a deer hit. I got a text telling me they were repairing it to pick it up in two weeks. A few days from then I called and was told the car bad been a total loss that the text was in error. We had made arrangements for getting the car back. Badly handled by either them or Geico.