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Moore & Robinson, Inc. Tire and Service Center
4541 Fairway Ave, North Little Rock, AR 72116, United States
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Moore & Robinson, Inc. Tire and Service Center
Comments
St
Review №1

I will gladly give these 5 stars!!! My son was driving from Texas back to Georgia and had broke down just outside of North Little Rock, Arkansas. I googled mechanic shops in the area and Moore and Robinson came up. I gave them a call, and Tim said they could get to him first thing in the morning. He also gave me a number to a towing company called Metro Towing. Metro ran out and picked him took him to the shop. They immediately got on his pickup and got him fixed and road ready again. Thank you to Tim, Moore and Robinson and also Metro Towing for being very timely and professional in their services. I would highly recommend both companies for work. And their prices are very reasonable as well.

Vi
Review №2

Great team of techs! Fair price for the great job they have done to keep my vehicles running:

Ms
Review №3

Excellent service with honest staff. Service rendered was recommended maintenence of timing and serpentine belt, water pump and sparks plugs, replacement. Great turn around for completion!

Be
Review №4

This picture pretty much sums up my experience with the tires I purchased here. Im not saying its Moore and Robinsons fault, definitely more of a tire workmanship problem. We had 3 flats(different tires) over our 1 year with these tires, and they were sliding in wet conditions almost instantly. None of the flats showed any foreign objects either. The one thing we asked when we purchased was that theyd help us find the best tire for wet conditions. Early on my wife went in to tell them about our issue with traction, and the technician said thats not possible, the tread is fine. They changed the air pressure but it really didnt improve.Now we had one of the tires split down the middle for no apparent reason. I was informed by them that if it is a workmanship issue, they will pay for half of the original tire since 25k miles were put on. That would be about $45Theyre pleasant people to talk to, but I definitely wouldnt recommend them. Ive had much better experience with Big Box stores and in the future Ill be buying Michelin!

Sh
Review №5

They were very nice & courteous. Didnt try 2 overcharge 4 what they did.

Jo
Review №6

Did a great job, for my friend. Thank you

To
Review №7

Top notch service I was going to another place in little rock to get an oil change,this place is close to home and just as accommodating I was worked in and it took about 45 minutes to change oil and top off fluids

De
Review №8

I thought My dealer was expensive boy was I wrong

Eu
Review №9

Excellent customer service good staff that will explain, and tell you about the service being done on your vehicle.

Ha
Review №10

Good and quick service, but a few bad practices that prevent them from getting five stars. First, they offer a coupon on their website for 29.95 oil changes, but the oil change actually ends up being around 45 dollars once fluid top off and bundled services are added in. The coupon really took 10 dollars off the entire process, which is still good, but my point is that it should simply be listed as a 10 dollar off coupon (there is no need to be deceptive with marketing; it only loses trust with your customer base). Also, the sticker reminding me of my next oil change was slapped on extremely crooked. In the only tangible evidence I have of their work on my car, it conveys negligence and carelessness with a task. I have no complaints about the service, but these things will prevent me from recommending Moore and Robinson to friends.

Jo
Review №11

Good customer service and even better service with your vehicle.

St
Review №12

Tim is a fantastic sales person

Ar
Review №13

We were headed to the airport to pick up a family member, and had a deadline. We had a tire with low pressure, so we pulled into Moore & Robinson, to have them put a little air in the low tire. Turns out we had two screws in the tire, causing low pressure. We grabbed a quick lunch across the street, and they put the spare on the ground and took the bad tire and replaced it with a new tire, and we got back on the road quickly. Very prompt service. Great place, great staff. They worked competently and rapidly. Thank you very much guys!

A
Review №14

I went in for a tire repair and they were excellent! They even put my spare back where it goes!

To
Review №15

Extremely friendly and super fast sevice!!!

Jo
Review №16

Josh and his team did an EXCELLENT job helping my wife and I. Josh helped with a credit application and got us approved immediately. He said they would have the car by mid-afternoon, but it was ready first thing in the morning. Great group of guys, we will definitely be back. Thanks again Josh for all your great work.l

Ta
Review №17

Always a positive experience. Maybe a tad pricey but for a car its about QUALITY!! Nice gentlemen always at the front desk.

Mi
Review №18

From the front desk to the mechanics these guys rock 👍

Da
Review №19

Excellent service, employees go above and beyond taking care of your business. Greg and Pat are always there to answer your questions and make sure service excellence is provided every service from a oil change to major repairs. Excellent job guys every time!!

Sh
Review №20

Very professional and helpful!!

Tr
Review №21

These guys are fabulous! We have been there for a variety of reasons over the past couple of months with different vehicles and they have just been seamless! They can always get us in, and they get us taken care of very, very timely! They are on the top of my list of places to go when we need something with our vehicles!

Br
Review №22

Needed to have flat fixed and spare put back in place. These guys got right on as soon as I walked in the door? To my surprise they didnt charge me a dime. Awesome customer service I would highly recommend this shop.

he
Review №23

They ALWAYS make it easy on me whatever needs to be fixed on my car. I can pull in any time for help & they take care of me!!GREAT STAFF!!

Kr
Review №24

We have used Barry and the team for some time now. Their service is dependable, honest, and straightforward. They have always helped us with any question or issue and were very thorough in explaining. Love they are local!

Ca
Review №25

I have gone to this shop for several years, and after this experience I am very dissatisfied. We have spent the past two months trying to fix an idle issue that arose after replacing two catalytic converters (the original problem). The car began to have an idling issue immediatly after that. They made one last ditch effort to fix the problem after close to $5,000.00 worth of replacing parts (some of this not out of just my own pocket). Problem still isnt fixed. When I was accused of taking advantage of them, that was when they lost my recommendation and faith in their service. Then, although I truly did appreciate all the effort they made to attempt to fix the idling issue, where my engine cuts out causing the car to die while driving, almost caused me to get in a car accident yesterday after getting the car back. I was told it was one part after the other. I have had three panic attacks. Almost been in two car accidents. I can not recommend them for anything but tires, brakes, battery, and fluid changes. I feel like writing this will cause them to retaliate if I try and take the car back there if one of their parts fails that they replaced on my vehicle that is under warranty. I was not an unreasonable customer at all. This cost me three times as much as the inital cost. And then he tried to say it was different issues, when I was communicating, I even recorded video to show the behavior with the engine, and told them about that idle issue was occuring since they replaced the catalytic converters. I said it over and over again, and then the manager insinuated and blamed me, the customer for it. I just wanted my car fixed so I can trust that it wont put me in a situation where I am in an accident. And that did not happen, and Im out thousands of dollars. I use this car to travel for work. If I loose my job because of this..........update: they said they spent 3,000 in out of pocket cost (not true). Had to take my car to a different mechanic. New mechanic found the solution to the problem and replaced the timing belt they installed faultily, as well as MAS airflow sensor that was faulty. New mechanic found the root cause for the problem and found a solution. If you can’t fix it, don’t mislead a customer

Co
Review №26

I drive a fleet vehicle and on every visit, these guys are the consummate professionals. They are always extremely friendly and I’d recommend their services to everyone!!!

Vi
Review №27

Very disappointed with service I received. Over priced and my engine light since on. Moore & Robinson charged me $27.95 for a gas cap I didn’t need.

cr
Review №28

These guys genuinely care about your vehicle needs! Great service!

Ro
Review №29

Ive taken three vehicles to their shop, and have been very satisfied with both their service and their prices. All were ready at the times they quoted, and their alignments are excellent.

Ti
Review №30

Always top-notch service. I have been going there for many years. I highly recommend them.

Pa
Review №31

Great shop excellent service very helpful friendly staff I will return!

Jo
Review №32

What an awesome group of guys! They took care of a spare tire mistake that was done by another tire store. This is my only tire shop from now on!

Fa
Review №33

This is a nice place to visit but too pricey for me.

Ky
Review №34

They are my go to place for all my vehicles for the last 6 yrs. Family oriented and friendly staff . Never had any issues .

Ge
Review №35

Great serviceExcellent prices

Ni
Review №36

Called to make an appointment for the next day. Said bring it in anytime. Went in waited 30 mins before service.then they said 2 hr wait and quoted me $200 to mount and balance 4 tires I brought with me. Didnt use them and wont!

Ca
Review №37

Good prices and people. Very professional and affordable.

Mi
Review №38

Over the last ten years I have used Moor Robinson for repair work, never had a problem with any work and actually cleaned up another shops poor service ( Exon, in NLR, Park Hill).Yet to be disappointed.

Ge
Review №39

Very professional.

Kr
Review №40

Always good service

Ha
Review №41

I ask for one type of tire and they went and install other

pe
Review №42

Told us we needed work we didnt need. Will never go back.

Do
Review №43

Always a great experience with Barry, Bobby & the team!!!

Wi
Review №44

Excellent service

tv
Review №45

Great service

Ka
Review №46

Great car service

Al
Review №47

Friendly and honest

Ba
Review №48

Fast service

Information
100 Photos
48 Comments
4.4 Rating
  • Address:4541 Fairway Ave, North Little Rock, AR 72116, United States
  • Site:https://moorerobinson.com/?utm_source=Fairway%20Ave&utm_medium=local%20organic
  • Phone:+1 501-753-7434
Categories
  • Tire shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Debit cards:Yes
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