I cannot rave enough about the customer support and service at the AT&T Store in North Providence. Zaria & Geezelle were amazing! They were patient with my litany of questions in upgrading my phone and the necessary accessories. Not only was I 100% thrilled with their assistance and support but we had a wonderful time throughout the process. I am quite grateful to them and highly recommend the North Providence AT&T store.

Worker Zaryia(I think that was her name) and manager Geezelle were great and very patient when trying to help me with the issue I was having. I was there for almost 2 hours and they stood by me every step of the way and never gave up when even they couldnt figure out what was wrong with my grandmothers phone. All while helping other people that came in with their own issues as well. Thank you so much guys.

The young lady at this store, Mel, is a complete delight! I switched my number from simple mobile and not only was she switching me over, she was assisting a customer with technical assistance and dealing with an irate customer. A competent employee who can multi task, knows her job in and out, and also very kind. It’s very rare to find people like her. I hope att and it’s affiliates recognize and APPRECIATE HER!

I highly recommend the AT&T North Providence store. Chris, the store rep was very courteous and knowledgeable when he upgraded my iPhone 6 to iPhone 11. As a Deaf person, I totally appreciated his taking time to communicate with me via paper and pen. Fortunately, I had Live Caption app (Speech to Text app) and it was a breeze communicating back and forth. We need more Chrises out in the retail stores. MB

Chris and Mel were very helpful. They were patient and made sure we went over every feature and option so i could decide on them. I only buy a new phone every 5 years so they answered all my questions. They were also upfront and honest with the whole deal.

Melanie and Chris helped me and they were incredible. They helped me get my business line set up and they worked really hard on it. They deserve 5 stars for how well of a customer service they gave me! And give to everyone that comes in to that store...I never feel so values as a customer. They are the Best...

Not enough staff and not very knowledgeable

Geezelle was fabulous, everything you could ask for in customer service

My experience was exceptional. Both employees- Hakeem and Chris- were more than helpful and very knowledgeable on the products and services

Mel was an absolute delight to work with. Not only was she competent about the phone she sold me, but she treated me like a person, not like a salesperson whos pushy and overbearing. I will only come to this location and thats because of mel. She exerts true customer service and thats rare nowadays.

Great day took care of all my needs

Worst dealer. att should fire store manager, when I went first time to move my postpaid to prepaid. Waiting for one hour and then said they are closing store. Second time when I went manager said I cant move from postpaid to prepaid. They dont want to work and resolve issues for customers. Then I went to other dealer they resolved my issue in half hour.

First time going to the NP ATT store and it did not disappoint! Cooper was an amazing help with a great personality!

The new store manager Noah was polite, accommodating, and pleasant. He made my in-store experience straight forward and stress free.I came in looking to add an Apple Watch to my plan, not only did he explain and compare all my available options, he suggested ways for me to save money on my bill and take advantage of premium services I already had.If you’re looking to upgrade your phone or your plan Noah’s your guy!

We had a great experience here, Cooper was wonderful and very helpful.

Very friendly customer service and very quick service!!!

Chris was very helpful.

Who shuts the store down to “take lunch” at 3 pm? I went to the smithfield store instead, ive always got great service there.

Stopped in last night to upgrade and add a line. What a great experience! We didnt feel rushed or pushed into anything. Although it was close to closing hours Noah the manager took his time to make sure we left happy. He answered the hundreds of questions I asked, was knowledgeable about a ton of stuff and hooked us up with some good accessories. I would deff go back!

Ive been a customer with AT&T since Ive had a cell phone, and I love it! I went into the north providence location earlier in the month, and the sales rep attended to my needs and I left the store very satisfied. He was polite, attentive, and showed concern to my problem. He took the steps necessary to repair my phone, I wish customer service was this easy to come by more often. I hope this feedback benefits the entire team, I will recommend this store to anyone!

Very good

I have been an AT&T customer for some time now. I visit the north providence store fairly often and have always had a pleasant experience. The employees have always gone above and beyond to help with any questions or issues I may have. Rob thanks for all your help. Great store guys. Would recommend to friends and family.

Amazing service! honest salesmen & just a the most genuinely nicest person i have ever met Hakeem, didn’t lie to me unlike Verizon. I just got my first bill in my email & it’s exactly what you explained. I am recommending everyone there now thanks again for the amazing customer service. Ps. My phone fell and that glass scratch protector you gave me a discount for save my life thanks !

The manger is amazing. Always quick and I leave happy every time.

We recently spent about 3 hrs in the store dealing w manager Dan Rodriguez We agreed to switch from sprint based on deals and incentives he was supposedly giving us. He quoted us one price but our bill was double even after paying over $200 in store that day. I have since reached out for help in understanding and rectifying the false info he provided and he has refused to return my calls and after repeated attempts to speak with him he finally told me to go online. Complete scam. He can take our business waste 3 hours of our day but when we have an issue he can’t help us. I am now waiting for regional to call me, not holding my breath, so we can either rectify this or I’ll go back to sprint. The girl Elysia that’s works there was extremely professional - the only good thing this place has.

By far the most professional staff Ive encountered in the retail world. Every employee is always willing to help you with any questions. Store manager Vanessa is the perfect example of what a leader should be.

ROBERT WAS AWESOME!!! HE HELPED ME WITH EVERYTHING. I WISH EVERY AT&T WAS LIKE ROBERT

Stopped in today was greeted by Noah S. A young professional who was knowledgeable, efficient, patient and courteous.

Akeem is outstanding . He takes his time with you to make sure you understand and that all your questions are being answered :)) . He has the qualities for management :)

Dan was fantastic - very knowledgeable and quick! I enjoyed working with him!

Very helpful

Do not believe all this liar say, very deceiving sales person. First lied about the time it will take to receive my new device in the mail, than I went to cancel and told me it was canceled already, then few days later got them in the mail. The order was never cancel as I requested.

Venessa and her crew wow job well done.... best service I received in a store as far as I can remember. Thanks to venessa I will be referring people to the north providence store now. Is the place to go if u need phone service. Im proud to be with u guys keep it up

Atnt wouldn’t publish my review cause they said it directs business away . Hello!!!!!!! That is why you right reviews . Stay away from atnt they have horrible customer service online, and at the call center. This store besides being under staffed was mediocre at best . Wish I went with another company and I am regretting my choice . Call center operator miss spelled my email and I wasn’t able to receive any of my bills .then they tried to charge me late fees when the error was on their end..... Worst thing about it was it took them two weeks to actually update my email address . Horrible!!!! Stay away ! Much better companies out there !

Helped out by Akeem, superlative he has tons of people skills, excellent ability to relate to customers amazing communicator. AT&T is fortunate to have Akeem represent them correct send it.

Akeem was so courteous and helpful!!! I had to activate my new phone and I am not tech savvy 😁 He was patient and a great multitasker, with the other customers there I never felt ignored. Thanks Akeem for helping this crazy pregnant lady 😂👍🏻 You rock!!!

Excellent customer service from Akeem & Natasha! They are so helpful & super friendly!

Rob was amazing. professional and trouble shooting is his fort . Thank you, Rob!

I was in there the other day and Robert helped me out and honestly it was the best customer service Ive gotten in a long time he was extremely helpful and cheerful and just over all a delight.

I absolutely love coming to this at&t! Ive been to other at&t locations in the state and the customer service I received here was beyond the best Ive seen. Everyone was really friendly and the staff was really helpful at answering questions and providing me with the new phone that I needed, I was due for an upgrade!.. the girl that works there I believe her name was shaquira or shakira like the singer lol Im not quite sure but she was amazing. She even went as far as finding a better plan for my family and I. In all Im very pleased I would definitely recommend this at&t location to friends.

Very nice and gives great deals on smart phones.

Great customer services. Shakira was so helpful and very professional.

Loved the two young ladies that helped Me ! The manager was Awesome as well 👍

Got my new Galaxy s9 Akeem is the best

Wonderful service top of the line & vary Professional, service from Akeem.

Great store, highly recommend if you need a phone and good plans to.

Akeem was a tremendous help with my problem— so great full!

I visited this store for my iPhone. Your representative, Akeem Adedoyin went above and beyond to help me. My new phone wouldn’t sync with my information and he took the time to fix the problem even though it took awhile. You need more employees like this one!

Rated Akeem, but vary busy store get him help!! He runs around taking care of everyone nicely

AT&T is THE best carrier...

Dont believe their ads! Totally scamming the public. Stick to what you know you want. My bill is enormous

Quick service.

I LOVE YOU GUYS?????????????????