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Henderson Towing & Auto Repair
14600 Eight Mile Rd, Oak Park, MI 48237, United States
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Henderson Towing & Auto Repair
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Da
Review №1

I called. They came. Manager was friendly and helpful. Good service.

Ja
Review №2

Everything was great! Customer service on the phone was friendly and efficient. Such a wonderful change from to have a person answer the phone instead of prompts! The driver and dispatch communicated with us and updated us on the status and time. The car for the car and our property was top-notch. All-in-all an excellent experience and I recommend Henderson Towing to anyone!

mi
Review №3

If I could give them a zero I would! We broke down at 2am I found d their add advertising 24 hour service. We called over a dozen times from the side of the hwy and didnt get an answer even once. Ended up calling a family member to drive all the way down from the thumb area just to pick us up and had to leave our truck there sitting on the hub/axle (bc our tire blew off and sent sparks everywhere when we hit the road without a tire!) with a nite on the dash. False advertising, they were the closest ones to us!

Lo
Review №4

My truck broke down and it was at their place of business for a week. The receptionist was excellent and patient with my fiancé and I. We called them everyday about the status of our vehicle. They were backed up, but she made us top priority. The Mechanic did a good job and they both had a good sense of humor!

In
Review №5

They are the best used them twice in my life time there prices are good polite people will be using them again thank u so much

Da
Review №6

Great people to work with. Really friendly service. Would recommend to anyone looking for a used car.

Ma
Review №7

Outstanding service great people very reasonable pricing on all services. I was quote over $4020 @dealership. Most repairs quoted were not neededMade it out under $850

Ja
Review №8

Super service. there was quite a wait, but they communicate with you & they’re honest about the wait time

Do
Review №9

I dont know where to start! They are friendly, fast, fun, professional, realistic and honest. Its scary going to car shops as a single mom because they take advantage of us. NOT HENDERSON. They were a blessing to me. They sell cars, fix them, whatever for reasonable and fair pricing.

Jo
Review №10

Great people !

AL
Review №11

These guys really know their stuff. Great vibes and will make you feel like family.

Al
Review №12

Very positive experience from the customer service to the tow truck driver. Responded to my call for a tow in a timely manner. Price was very reasonable. I will definitely rely on Henderson towing when I need help. Thank you so much. Stay amazing!!

an
Review №13

Excellent and professional service highly recommend them for auto repairs.

Bo
Review №14

I got a flat on 96 express and wasn’t in a safe spot to put the spare on so they sent someone out to tow me to the nearest exit. They towed me, helped me change it, and stuck around until i was good to leave. Great service. Reasonable price.I want to add that the driver who met me was fantastic. Great guy.

He
Review №15

This is the second time I’ve used this towing company and I was just as pleased as the first. They promised to arrive in 45 minutes and they arrived in 30 minutes. My car was connected and I was at my next location in no time. The driver was courteous as I vented my frustrations about purchasing tires the day before and having a flat! Later that day I needed specifics to be on my receipt to submit to the insurance company and whomever I spoke with at the office was very nice as he prepared a new receipt and emailed it immediately to me. Thank you again Henderson for helping with brightening a rough Friday morning!!!!

Ko
Review №16

Very nice guys!! Aaron stayed on the phone with us until the driver got there and the driver Richard was extremely nice as well. Aaron calmed me down during a meltdown and reassured us that we would be fine. Richard got there within 10 minutes and really made us feel comfortable.

Ly
Review №17

This is my go to towing company Ive been using them for two years now excellent service. You can make next day appointment or same-day

yo
Review №18

The service was great, customer service was pleasant and connected me with a reservation right away with 35 min wait. Perfect! My Tow professional Mike was knowledgeable and moved quickly. I love Henderson Towing they have helped me in the past and they are truly for the people.

St
Review №19

I needed to have my car towed from one dealership to another in SE Michigan. Henderson Towing did the job promptly, at the lowest price quoted to me by any of the three places I called. I rode with the tow truck operator, Eric, and he was courteous and friendly. I hope I don’t need another tow any time soon, but if I do, I’ll call Henderson first.

Di
Review №20

Would definitely recommend this company! Prompt, courteous and thorough. Great experience

Be
Review №21

I highly recommend this company. The truck showed up within the time range given to me (30-45 mins). The driver was kind, courteous, and efficient throughout the entire process. The prices were very reasonable and almost half of what other companies in the area were charging. Hopefully Ill never need a tow again but if I do Ill definitely go with Henderson again.

G
Review №22

DeAngelo is awsome. Period. He cares about his customers, and his business. His towing arm of his business has the highest google ratings in Detroit for a reason. Honest, fair and goes the extra mile to make sure his customers are accommodated. What Used car dealer is going to give you a loaner for free, when your vehicle needs service? Not TWINS, or any other dealership run by the other folks who clearly dont care about people. I am looking forward to seeing the business grow at its new location which is great, and I also look forward to doing business with Henderson in the future.

Ka
Review №23

They answered right away when I called, gave me a price quickly, got to my car right away and even kept in contact with me when on the way. Didnt wait long at all! He was very sweet and helpful! Will definitely use this towing company in the future!

Ju
Review №24

Bought a used car from his now closed car lot in oak park and was told that I had a 1 yr warranty on the vehicle. Well about a week or two into owning the vehicle I started noticing things with the vehicle so I call mr Henderson and he assured me things would be repaired. He fixed a couple things that concerned me, but then the car started leaking EVERY TIME it rains on the drivers side near the handle bar in the inside roof of the vehicle. I called mr Henderson and he assured me that would be fixed. Well his mechanic at the shop tried to do repairs and ended up damaging the inside of the roof that left a large burn hole and I was assured that would be fixed since his mechanic damaged it and it wasnt that way when I purchased the vehicle. Every time it rains, I have a puddle of water in the INSIDE of the vehicle. Well here it is almost a year later in a couple more days and I reached out to Mr Henderson to see if the repairs would finaly get done before the warranty expires, and no response. I would not recommend any one to go here because the owner is not a man of his word and he seems very unconcerned about you or the vehicle once it is off his lot.

Ry
Review №25

Im still sitting on the side of the road and its been 2 hours(they said it would be 1). My car is broke down, literally less than 5 miles from their main office. I called to figure out whats going on and they said its going to be another 35-45 minutes.. There has been no communication from them regarding the delays. First and last time using or recommending them.

WI
Review №26

Good towing company with Good standing they just opened a service and used car in addition to their core towing business on 8 mile near Greenfield Rd in Detroit

LM
Review №27

I was stuck on the side of dexter they came and lifted my truck off the trailer and I was able to get home what a great price everyone else wanted 125 during this bad time smh hats off to thos guys man

Wo
Review №28

Fair price and really careful with your vehicle. I had a longer wait than what was originally estimated, but I didnt mind, I burnt time in meijers anyway. Friendly driver too!!

M
Review №29

I love to see the pink truck coming! The auto service is really good, too! The customer service is great.I love these guys!

A.
Review №30

The tow guy was awesome. I appreciate all of his help and assistance. He gave me advice that actually fixed my issue.

Br
Review №31

From customer service to the tow truck driver, all around great service! Very appreciative, very affordable. I would recommend.

Ti
Review №32

Very reasonable and nice! From the time that I called inquiring about a tow until the tow truck reached my house, they were so nice. Mike who drove the tow truck even told me to call Monday morning to see about getting a new car if mine isnt worth the fix. Highly recommended! Thank so much yall!

Ro
Review №33

First noticed, after first oil change engine oil life low after weeks of driving, Check engine light blinking while driving they came picked the car up 3 weeks ago warranty company hasn’t came out yet haven’t got a call back like the secretary said 2 weeks ago my car has been there since beginning of December just excuses, NEVER AGAIN

Ur
Review №34

Henderson towing was great. I called in the early am and the driver Eric was there in no time. Very professional and reasonable towing prices. Thank u.

ms
Review №35

Great sales and service people.

89
Review №36

Great service

Al
Review №37

This was my first time using a tow truck. Eric was super helpful and very funny and on time! I will definitely use this service again and was happy how easy Eric made this for me. 10/10!

Ni
Review №38

No one likes having to call the tow guy, but they were professional and prompt. A truck was immediately dispatched when I called on a weekday morning. Driver was courteous and friendly. Price was $170 for a 24 mile trip.

Do
Review №39

Mike showed up before the timeframe they gave me. Fast, friendly and efficient.If hes the example of their tow truck drivers; you couldnt ask for better ☺

ro
Review №40

Service was fast and professional. Great price, I highly recommend Henderson over the competition. I was stuck on the freeway bro had my car at my house super fast.

Ki
Review №41

I scheduled the pick-up at 3pm and they got there at 4:30pm. Otherwise the service and tow truck driver was excellent. I also LOVE the pink trucks.

Y
Review №42

Very fast and great customer service.My driver Robert did an awesome job.Willl definitely recommend to others.

Fe
Review №43

Let me say that when this is the BEST company ever I really mean it. I called one tow company and they gave me an ETA of 30 minutes after and hour and a half they didnt show up when I called back they didnt answer. Then called me back and said he was ten minutes away I declined their services rightfully so. So I called Henderson and within 15 minutes Eric came. He was so nice and helpful and towed my car. When I say I wont be calling anyone else I mean it. Theyre legends.

Le
Review №44

Excellent service! Driver was there in less than 30 minutes, very polite and professional, even gave me a hug and made a bad day better. I am going to recommend to everyone!!

Zo
Review №45

Fast response, courteous and very reasonable rates. What more could you ask for in a towing company. I will refer them to friends and family. Keep up the good work. Thank you, Zoro

Ab
Review №46

Omg my car had been stuck in the mud since Saturday and everybody came and couldnt figure out how to get it I had to call off work,, Eric was very professional and never gave up he did everything in his power to get my car unstuck in the awkward position it was this company is. A1 with from the lady who answered til the time my car was pulled up n out the mud it took awhile but he made sure i was out.thanks I really appreciate yall and would recommend you guys to everyone

Ca
Review №47

My sons were stranded on I-94 with a leaking fuel tank after hitting road debris. My husband used Henderson before. I called and even though it was a holiday, and a little out of their service area, truck was dispatched. Deangelo was very helpful. Eric the driver arrived in less than 30 minutes and helped us out. The price was suitable for the services rendered and we were home in no time. Eric was very skilled in the management of the vehicle backwards into our tight driveway. I will continue to pass along their phone number to any who are in need. Thanks, fellas!

Ro
Review №48

Good customer service

La
Review №49

Awesome service from the time I called until the time my vehicle was dropped off to the collision shop the next day!!! My driver Aaron was awesome as well!! I will definitely refer Henderson Towing to everyone!!!Parris

Ti
Review №50

The gentleman was wonderful polite and informative i will use the company for all my towing needs and refer them out to anyone

Br
Review №51

Honestly the best tow I have paid for. And concerning the particular vehicle - A project car and my very first car I have owned for 15+ years, I have paid for a loooot of tows. The car always requires a flatbed and special steps to load/unload without causing damage. The driver showed just as much care to my car as I would assume he would with a high end, classic or his own automobile. Also, he was very personable/respectable and patinent & understanding of the vehicals ‘special’ needs. I will absolutely be utilizing Henderson Towing in the future when I need to transport my project car in the future. ✨👌🏽🙌🏽👍🏽✨

Jo
Review №52

Eric the driver was extremely professional and courteous. A bright hope of future generations. thanks. Jose

Bo
Review №53

The man helping me was personable, and worked fast to help get the job done.

Au
Review №54

I called several 24hr towing services early in the morning as I needed to get my car towed to the dealership before I went to work. However, several of them I received a voicemail and one indicated it would take 2 hrs. When I called Henderson towing a live person answered immediately and a pink tow truck was there in 15mins. Excellent service.

Da
Review №55

They were very professional and very quick giving that we were in the middle of a snow storm.

It
Review №56

Tow drive very friendly and polite. Did his best to help us get our truck running.

Ta
Review №57

This company was dispatched through my roadside assistance. They were very polite over the phone. But they kept me waiting for over 4 hours and their driver never showed. Originally, the wait was 60 - 90 minutes. I was told that the driver broke down on the way to me and another truck had to be sent. Another 60 - 90 minutes. Called again, and was told the driver was coming but there was another run ahead of me. How, after Ive already been waiting so long??? I wound up having roadside dispatch another company. Hopefully, it was just a bad day for them...

Ky
Review №58

Pricing is good but took three hour after only saying itll take an hour and a half

La
Review №59

They gave me awesome customer service. The dispatcher understood my for a tow truck A.S.A.P. and he made happen. Thank you Henderson Towing

Al
Review №60

Great service when they say they gone be there in 20 they’re really there in 20 ... And they have great, competitive pricing

Ma
Review №61

Called for a tow. Got answering machine left a message they never called me back. 👎👎👎👎👎👎👎👎

Er
Review №62

Very professional as well as kind and courteous from start to finish.💕

Ju
Review №63

If your car isnt cooperating and pockets are not precipitating (making it rain), call Henderson Towing! No joke, they were in route and to me before I could say, Precipitation! They had me h∞ked up in no time FLAT and they are easy to Spot with the Signature Pink Cabs; ) The Driver I had was thee definition of c∞l, he was ©∞le® than a Polar Bears Toe Nails!

Ga
Review №64

I was in town on business and got cut off and blew a tire. Eric from Henderson came out and saved the day. He was friendly and through and great to talk with. Thank you, Eric and Henderson.

De
Review №65

Very good work

T
Review №66

Amazing customer service !!

Sh
Review №67

They were fast getting to me, and took care of business. Very pleasant attitude will call them again definitely.

Fr
Review №68

Awesome on time very professional.and is and will be my only tow.from now on.

Me
Review №69

Friendly, professional, and clean environment. The service time was prompt. I didnt have to sit long. The price and service are great. My car was cleaned with detail and shined.

Di
Review №70

They continuously lied to me saying they were on the way and never showed. I call 3 times 30-45 minutes apart and each time they assured me they were close and on the way. They’re cheap bcuz they’re unprofessional. I wouldn’t recommend them to anyone.

Og
Review №71

Yes we were financing both vehicles. Hello I normally do not bash anyone, because it not my place to judge. i purchased a car in December 2017, a 2007 Ford. I needed reliable transportation to get back and forth to work. My credit was not the greatest. Set up an appointment with this gentleman, he was able to get me into this car. Would I wanted another choice absolutely, but I was in dire need. GOD BLESS ME with this. Within the first 6 months the same problem occurred The last time I took the vehicle for the 3rd time I over heard one of his workers degrading me like I did something wrong with car. One thing I can say is that he accommodated me every time. Then months later the engine light took it back, the mechanic stated it was ok, drove it over the next week same issue, the thermostat. The owner took care, I JUST DROVE TO WORK, RUNNING ERRANDS, DOCTORS APPT. REGULAR OIL CHANGES, PROPER MAINTENANCE. FAST FORWARD 2018 ENGINE IS SHOUT. My son purchased a vehicle with as well he wanted to buy his first car, college student, been working for over the past 4 years with the same company. He first purchased a small SUV in November 2017, within the 2 days, he was able to goes past 35 miles, not able to turn. The owner came to pick it kept it for a week, gave my son a loaner, which was appreciated. A week later call my son let him know that the vehicle was fixed, brought to my son place of employment. At the end go his shift, he called to let me know it was on his way home, a mile away the same problem happen in the midst of rush hour traffic. By this being is first car, he only drove to and from work. He would tell mom something just does not seem right with this car. Had a inspection in April 2018, everything ok for his warranty, Tires were needed, I purchased them for him. windshield wipers did not work, that was fixed, regular oil changes. IN OCTOBER 2018 FAST FORWARD TOOK HIS CAR TO THE GROCERY STORE, IN THE MIDST OF SHOPPING HEARD MY SON NAME OVER THE INTERCOM TO CUSTOMER SERVICE, HIS CAR WAS ON FIRE. Im not saying anything, but really did you just give some vehicles that you knew you did not want, and charge us a high price. NOT GOOD BUSINESS AT ALL. I truly believe DeAngelo took advantage of us. I took a hit on my credit score because I am letting the car go back. The money I can put in this car, I should just save and by me a decent used car out right. My son is highly upset, but I told him GOD IS GOING TO SEE US THROUGH THIS.

Mi
Review №72

Quick, courteous and highly recommended. Got my battery going again at a fair price!

st
Review №73

Very respectful, very informative, very timely. I am very satisfied.

Pe
Review №74

Waited 3.5hrs in the middle of the night, even though I was told it would be 90mins-2hrs (too much to begin with). Then the guy shows up & says my spare tire doesn’t fit and must be the wrong one (not true). Offered to tow my car for $95-130 “cash only”. Drives off, leaving me with an unsolved problem. I was very disappointed and frustrated with my service.

Ma
Review №75

Shot out 2 my man Mike!!!! Great Guy great service hands down pink Truck boyz

To
Review №76

Great service and friendly. I was picked up by a man and did not feel intimated.

Qv
Review №77

Good service I call them every time

JT
Review №78

The service was great...I did not have a long wait...the dispatcher and driver were very professional and courteous...oh and there rate was cheaper than the other three towing companies I called.

Kr
Review №79

I just received service from Henderson Towing. The driver was courteous, funny, and most of all professional. If I ever need roadside help again I will call Henderson.

Pa
Review №80

Fast friendly efficient. Nice to see a black owned business doing things professionally.

Ro
Review №81

My experience was great tow truck driver was courteous and respectful and the rates are fair!

Te
Review №82

Mike was wonderful prices are great and great customer service thanks again Mike

Fr
Review №83

Very professional prompt service I will be using your services again and also recommending to others

Da
Review №84

They are really great and affordable they take pride in there work..

WA
Review №85

Super fast and friendly service. Highly recommended

Ra
Review №86

Reasonable price fast and professional

Ki
Review №87

Fast and friendly great service best tow company in the d hands down keep up the good work affordable prices makes the city shine

Ke
Review №88

Fast and professional service. Would highly recommend there services.

ca
Review №89

Excellent service and a great price.The truck was there within 20 minutes!!!

La
Review №90

My experience was awesome... Came on time and was very professional.

Al
Review №91

Mike was great and they responded in under 20 minutes

Wi
Review №92

Great Service would highly recommend this towing company.

ca
Review №93

They arrived fast was patient and had good customer service

As
Review №94

Unprofessional, I scheduled to have my car picked up the next day after I called,Fhey contacted me and told me they couldnt do it

Ja
Review №95

Had a very short wait time even though I gave the wrong location, driver called to verify location. Was fast, friendly and professional.

Mi
Review №96

Great experience 👍

De
Review №97

Really nice driver

Lo
Review №98

What kind of person comes on a very slow 2 almost dead side street at 3 oclock in the morning and turns on every light they have emergency light bar hook up lights and everything and just stands in the driveway and talks waking up Neighbors people wonder why no one yields to a tow truck as hard as we fight for the slow down Move Over Law some operators use their emergency lights inappropriate tried talking to this driver and he didnt have a damn thing to say just stood there talking for longer with all his lights flashing in everybodys window while he was parked right underneath a street light no need his truck was all the way to the curb totally disrespected for Neighbors total disrespect wouldnt never use this company if they will treat a human being in a neighborhood like this how would they treat your car strongly suggest not using this company

Al
Review №99

Great company, prompt and reasonable prices.

Ca
Review №100

Very friendly driver, all in all good experience.

Information
49 Photos
100 Comments
4.7 Rating
  • Address:14600 Eight Mile Rd, Oak Park, MI 48237, United States
  • Site:https://hendersontow.com/
  • Phone:+1 313-837-7777
Categories
  • Auto repair shop
  • Towing service
  • Auto wrecker
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Black-owned:Yes
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