My go to Starbucks.. amazing staff and I probably haven’t had my caffeine fix in awhile because what in the new decor!!!!! I love the ambiance, color scheme, layout etc… I love that pickup is in front not at the back with the cute sign too for mobile orders.4 stars just because 5bucks are not pocket friendly lol

Decent atmosphere. This Starbucks is laid out backwards, with the drink pick-up at the back. Employees were hardworking and extremely tolerant of the massive crowd of high schoolers. I wish they’d enforced their mask policy.

Some of the nicest staff youll ever meet

My friend and I also went to this pleasant Starbucks. The man was very helpful and we were sure to give him a great tip. You should all go here. I❤️☕️

Got my drink right. Location is nice although on the small tight side, I really like their outdoor seating area tough. Folks here do their best but a bit more efficiency can achieved to make the lines move faster.

Nice, friendly staff. Comfortable setting. One of my favorite Starbuckd hangouts in the Chicagoland area.

Starbucks never miss!I love their sandwiches and OF Course their delecious frappes!

Pleasant experience. Employees warm and environment clean and comfortable. Experience was enjoyable.

Bathroom exhausts fans are operating nicely!

Understaffed- dirty- forgot to even ring up my mother in laws coffee then said it would have to be after the 10 other customers- mine and my girlfriends coffee was pretty terrible. Food was cold etc just bad overall. DO BETTER

Great to get back to the neighborhood Starbucks! Young dude even remembered me from over year ago! I much prefer the down-to-earth friendly demeanor of the team here to the tense, impersonal, slow service at other places in town.

I am here at least three times a week.. Always super friendly and fast service.

The drinks were enjoyable however if there are many people ordering it is awkward to get your drink from the back.

Of all the stores this is my favorite 🥰Thank you guys for the good service🙏🙏🙏

Awesome Staff!! VERY friendly Super Attentive to customers and orders, I feel so appreciated here. #HighlyRecommend

It’s supposed to be closed at 8:00pm and I was there at 7:24pm and they told me it was closed even thought it clearly says it closes at 8:00pm

Not a good service experience today. What happened to the old staff 🙄

Overall good service. Fast and good service.

Love this location in Oak Park. Such a friendly staff.

Quick and amazing service!!!! Love to come in with my kiddos, they are all so welcoming and kind. They know me, my mother and my kids by name.

Friendly fast service... smaller location makes social distancing while awaiting your order a bit challenging

Its not like other suburban Starbucks, including not being very clean and not much seating. The best feature is the outdoor seating area--great for sitting outside when the weather is nice.

Quick and friendly service, and the drinks were made great!

Tranquil courtyard makes it unique among all the others.

No one makes the Blond Americano as good as this branch

Very professional environment. The staff provided the most respectful and patient attitude. Will recommend this Starbucks location.

Great and friendly service! Its a cozy Starbucks compared to other stand alone or corner locations. There is limited seating, but it has a nice layout for the given space. As usual, delicious food and drinks.

Great & friendly staff. Always has time to chat with customers & shoot the breeze. (Pre-covid)Always had a chance to stand & joke around with my lame humor & have them laughing along.(During covid)Always efficient & gets the orders correct.If you see this, sending you happy vibes!

If your having a great day just talk to the assistant Manager Sarah, shell turn your day into a rotten one. Rude, condescending and just overall gives the impression she hates her job! I have observe her throw out people for being there TOO LONG About 45 minutes, while at the same time the person next to that one has been there for 4 hours on their laptop. I have seen this scenario several times before with this particular manager. I scanned all the the walls of this fine establishment and couldnt find a posted sign anywhere stating ONE HOUR LIMIT. I guess Starbucks leaves it up to her to pick and choose who gets to stay for 4 hours and and who has to LEAVE NOW OR Ill CALL THE POLICE, YOUR LOITERING to other paying customers. Her overall attitude just plainly SUCKS !!! I had to rate this place with one star to get on the narrative section but in reality I give this Starbucks minus 5!! Its to bad to, but you know the old saying, one rotten apple spoils the whole bunch! I do have to say though that the other employees there are wonderful and very pleasant and easy going. To them I give them 5 stars. To that condescending miserable assistant manager a negative 5 and some advice. Find a different job and one that you dont have to deal with the public cause at this job you suck at it!!!!!

This store is seriously unmatched in customer service, authenticity, and quality of product. This location does a LOT of volume (at least in my perception), but I bet you that all the regulars think of it as their Starbucks. I know I do. Thats because the team members take the time to smile, welcome customers, remember their typical order or things about their lives, and also make newbies feel like part of the family. I always feel like whether Im having a good day or bad, I can be myself here. This Starbucks contributes greatly to our little village. Thank you for all you do!

Great drinks that can be ordered ahead for pickup.

Well I have to be fair and say that this Starbucks has made a %110 turn around. The outside patio area is pleasant, peaceful and enjoyable. The employees and management are SUPER fantastic and work their tails off to please you and get you in and out in order for you to continue your busy day. I commend you all. NICE JOB!!!!! I hope all is forgiven? You should all pat yourselves on the back cause this Starbucks now, is awesome!! THANK YOU FOR YOIR GREAT SERVICE!

Worst Starbucks ever. I have walked out of this location numerous times because of the poor service here. Whenever I go, including today, I feel like its a hidden camera prank show. It doesnt take much to at least GREET a customer thats been waiting in line for 5 minutes...especially when you have 4 people working behind the counter. It is also VERY cramped and dirty in there. It is ridiculous how bad it is. I have seen people complaining to management several times at this location. I cant even express in one review how bad this Starbucks is. I am no longer a customer at this location.

Today was my first time at Starbucks. It was a little crowded. The employees are nice. I had a mix up and one of the employees fixed it for me. The breakfast sandwich was delicious and the coffee. I will be going back.

Mango passion fruit 😋

The best staff I had ever in my entire life Ive dealt with all the employees there is one bigot but theres such an awesome staff you cant ask for anything better so for this occasion the saying one bad Apple ruins the bunch not this time. thank you guys for all your wonderful customer service

Canille is the best, my drinks were prefect. I was kinda upsetting the cashier refuse to add my name on the cup.

The food and service is just as good as every other Starbucks. This one has a very limited seating area. But is conveniently located so it is good for picking up a drink. In the nicer months, it also has a nice patio area to sit outside.Updated the staff is often quite rude at this location. They have been out of our favorite drink for months. And just recently made a mistake on our order and could have almost cared less.

Friendly and quick staff even when the place is super crowded. A great outdoor space for warm weather, but really small inside. If youre not planning on staying I would suggest doing a mobile order ahead of time to avoid the line.

Always a nice treat... Eye only go here for the mango dragon fruit w/lemonade drink... Absolutely refreshing!!!... Overall 7/10

In this particular Starbucks outlet a German lady tourist from Europe lost her purse filled with personal items in my presence, so shocking. Witnessed a number of attempted bag stealing in this same location.Lost my bycicle in another Starbucks outlet, and they refused to release video recording. I reported the incident. In same location, another customer narrated the loss of cell phones in same Starbucks outlet.At Starbucks location along Magnificent mile opposite Tribune tower, a Chinese tourist lost her whole bag containing personal items.

Very bad slow service. Everything takes forever.

Of all the starbucks in the area, this has become my go-to. can be a little difficult to find a seat since it’s so small, but great atmosphere in the off-hours. music isn’t too loud, and staff is really friendly.

This location is awesome, the staff is always friendly and bubbly. Emily is probably the sweetest, happiest person Ive ever met. She definitely put some sunshine on the rest of my day.

This is a decent Starbucks location but very small inside. Theres a pleasant outdoor seating area, but it could be much improved if they added a few umbrellas for shade and a bit of landscaping. Even better would be if theyd just move a couple of doors down to the vacant store with on the corner with a lot more seating area.

Probably my favorite, quaint Starbucks in the Chicago area. Sarah is literally the best barista around. Always kind, handles chaotic people and situations well and very consistent in making orders efficiently and correctly (which is much appreciated when I can’t say the same about a lot of other customer service experiences in general). Although there’s the occasional wanderer who comes in trying to be belligerent, she handles it swiftly and keeps the environment comfortable for customers, which is a huge testament to a big-city store where unforeseen situations are going to come up. The Starbucks is always clean and inviting in my experience, so I recommend stopping in if you’re nearby and need a pick-me-up!

You can always tell when people dealing with customers dont want to be at work... either that or they just dont have any personality. I go to this Starbucks because one barista is so energetic and knows how I like my drink, unfortunately that barista wasnt there on this day so I got the one that seems to not want to be at work. He put the wrong wording on my cup but the drink tasted fine. He didnt even say anything about it but I read what the sticker said and was prepared to give the drink back but how u get the drink right and the sticker that tells u what the drink is wrong is beyond me.🤷

This place is one of the worst Starbucks Ive ever been too. They always mess up my drink and have attitudes when you correct them. There is one young lady who is very nice and really makes the experience better when I see her. Her name is Tatinesha...I think.

Cozy atmosphere with very friendly staff. Ill be back!

It varies with volume being served: crowded/poor service, except for young African/American lady, name not remembered, who is unfailingly good-humored and efficient. Walking by this Shop, seeing her, I go in. without fail (because I DO like the products).

I understand that they might be busy, but if I am willing to spend $6 on a cup of tea then i want it made correctly. They mess up the first time and Im lenient I say ok mistakes happen, but come on a second time in a row? If they cant maintain there business there then they shouldnt have one there anyways. Im sorry but Ive seen busier places and Ive gotten better service.

We stopped in for a quick coffee and recovery from the rain. I was disappointed by the available seats that had been taken up by laptops but the owners were gone. The restrooms were gross and the table chargers were all deactivated.

Terrible customer service. Staff was far more focused on joking around and hanging out than working. It was a slow evening, but the staff was not prompt, friendly, or professional...

Fast and friendly service 🙌🏼.. Thanx K.C for the hospitality 👍

Had been a minute was good to have one again

If you are esspreso lover and you are in USA, you can expect to have at least decent one.

Service here always seems a little hectic. Only a couple tables indoors but adorable outside seating.

Water down drinks did not no how to count coins bad service

I thought that the Starbucks in Oak Park was pleasant everything went fine didnt have any issues with the employees, unlike most of the Starbucks coffee shops in Chicago downtown and I dont know what it is about people in Chicago their attitudes stink to high heaven but I love Oak Park Starbucks.

I love this Starbucks.

Nice people working here. But please somebody call the cops. Crazy homeless dude shouting to himself and disturbing other customers. The tyranny of the minority strikes again.

Speedy and friendly service. Outdoor patio seating for when the weather cooperates. The interior is small with limited seating and can get very busy.

This is the worst Starbucks store I have ever been to. The facility is always filthy and the tables are never clean. The store is small in nature, which is fine. However, the reoccurring guests (bums) are always consuming any open table, which isnt the biggest deal. Its just sometimes Id like to be able to sit out and read the news while I enjoy my hot beverage. Furthermore, the actual service is the worst. I don’t really mind the other items I have listed, but the baristas are unfriendly and often times don’t fill my drink to its proper designated/required amount. There have been several times when the staff poured me drinks that were light, and I asked them to fill it all the way up, I would receive pushback, complaints, and eye rolling. Ive never left a bad review for anyone/anything, but felt that it is my responsibility to warn others about this terribly serviced Starbucks.

So as a long time customer, I will offer some advice. Put your menu items up so I know what is available. Less picture boards of food. Do not make me guess at what frappuccino is available on your frap happy hour day.Thanks

Nice store. Great service - helpful barista in serving a mom with a stroller!

I give this Starbucks a 2 star because of the red headed manager. The girl at the register was very sweet and friendly. The manager had a sour look on her face (not the first time). She was more worried about filling in the Redbook notes than greeting OR waiting on the guests who pay her salary. She finally gave begrudging assistance when there were 7 guests in line. Even then, she went through the motions of the job but could have cared less about connecting with her guest. She had more than enough help (register and 1 other team member) + herself. If she was having a bad day (again), send the other team member who recognized the police officer by name to help the guest. If you hadnt guessed, I am in the industry and apathetic service like this is why places decline and sales. She needs some serious coaching on guest service, no matter how good her bottom line is.

This is a cute little starbucks and great to work outdoors with your dog, however the wait times here can be ridiculous and customer service is hit or miss but usually good.

The Baristas here are top-notch and can handle the crowd. They are friendly and are master alchemists when it comes to caffeinated beverages. Please be sure to tip them.

The coffee was sooooo good

Every year, the Huskie Booster Club at our local high school celebrates all staff and coaches (195 individuals) with a $10 gift card from local businesses. This year, for the first time, I chose to include Starbucks as one of the 4 businesses we would sponsor.On 10/31/18, I called the Lake street store (in Oak Park, IL) at 9:45am and spoke with a manage named Beth. I explained my situation and asked her the best way to handle my request. She was rude, disrespectful and showed a total lack of common decency regarding customer service. Every question was answered with a curt, one-word response, her over-all tone was that I was bothering her, she couldn’t get of the phone soon enough. The call ended with her saying “yeah….ok”. When I called back to get her name, she was again equally rude.I then called the next business on my list and received the appropriate response for my request. The manager was polite, asked questions, offered envelops for my gift cards, asked when I would like to pick them up, so I wouldn’t have to wait; he took the time and he earned our business. The third business was a small coffee shop on Oak Park Ave, again, the manager was over joyed that I would be purchasing $490 in gift cards from her business, our organization purchase a total of 195 cards at $10 each year that we like to spread out in the community. I called four businesses in total, to receive the worse customer service from Starbucks. This shouldn’t be acceptable.As the manager of a pizzeria, I deal with customers every day, and stress to my staff that the first impression is the only impression that counts. I understand being caught on the phone at an inopportune time, I understand being overwhelmed with questions, but you still must show respect to everyone at all times regardless of the situation you are immediately facing. As a manager, Beth should know better.I rarely write reviews, and often give the business the benefit of the doubt, but I had to comment on my experience today at your location on Lake Street. While losing $490 in sales is a drop in your bucket; I am relieved that the small businesses we chose to support instead can benefit from Beth’s poor customer service.Lisa Kayser

I believe starbucks is over priced. I have found many of the local coffee shops serve better and cheaper coffee than starbucks. In addition to better coffee you do not have to experience the long lines you often find at starbucks.

Horrible service, I waited at the register for a few minutes because the employees were talking. The barista at the bar walked slowly around the bar area and attempted to make her coworker a drink before mine. I was there first by the way once she seen I was annoyed she then grabbed my cup it had been sitting there for a couple minutes before she started it Im guessing she thought I had all day. Crazy thing is I was the only customer waiting. I guess customers dont come first at this location go here if you have nothing else to do. Oh and by the way after all that waiting I got half home took a sip of my drink and it was wrong what a waste of time and money.

I would want to relax at Starbucks in Oak Park. If one would want to study, this would be the perfect place to do so. It has the best coffee and snacks.

I love the cheese crispy sandwich with iced green tea lemonade .

Terrible customer service this morning! Baristas were not friendly and messed up my order twice.

I like the unique outdoor seating here- good for people watching.

Service is great the staff is always friendly. Tip for them would be to wipe off the area where you get your drink its usually sticky.

Study here all the time. Prime location. Good atmosphere.

Quiet, nice to have a conversation, they forget to give your order but it is ok, one more thing for talk.

Very friendly environment and nice staff

I like Starbucks, I like this location, and sometimes it does get busy especially when the high schoolers get out of school. So I understand that its going to take longer than normal to get a drink. However, today I had to wait 20 minutes for an iced coffee. It didnt really bother me until one of the Baristas was rude to me. She noticed that there were a couple of people waiting due to the stickers not printing out, so she asked for other peoples orders who were waiting and when I got the chance to tell her mine I felt like I was completely ignored. She went on and made the other drinks and didnt make mine. So I had to tell another barista, who kindly apologized and made the order. The entire time I was there she was also rude to her other employees, she was constantly barking out orders. Maybe she was having a bad day, but this is the first time I ever encounted such a rude employee at this location.

Fast, friendly service. Saturday morning.

Super sweet staff, very prompt

Ithad good service it was amazing it was kind of small a little but it was still awesome

I got quick service, so pretty happy with that place.

Its small and doesnt have much seating, but the staff are always friendly. I like it better in the spring and summer because they have a nice outdoor patio area.

Fast, Friendly starbucks and I love their outside area to just chill :)

Good coffee, I still think that prices are a little high

I like coming to this location for some evening coffee, there is this one barista who is amazing and always greets you with a smile. 😊

One of the worst starbucks experience, understaffed like many other starbucks

Friendly staff, fast service

Great customer service and im black

Fast service & great staff.

Slow service. 1 emlpoyee didnt show up.

Always great hot chocolate!!

This was the worst service I’ve had the employees were not very friendly to me I was there for about 25 minutes waiting for my order everyone was coming in and out with their drinks called everyone’s name but I had to ask if my drink was ready she said oh yes that was my bad then had someone else pick up my drink and tried to give it me I told her I was uncomfortable drinking that drink “I tought the lady took a drink of the coffee”asked if she can please make me another and she did but was very rude ..what a bad experience ..I hope the manager reads this it seems their only friendly to local costumers.

Today I stopped in and AFTER I ordered my egg white bites and tea they inform me they have no forks. Say what?!? Then I go outside to eat and I see a woman at another table struggling to eat her Starbucks salad with her fingers. They should stop selling food items when they have no utensils.

Very friendly staff and fast service!

Good location but small and can be crowded around 7.45 to 8.30.

It was ok.I have seen better Starbucks places, I have seen worse.