Miele has absolutely miserable customer service, so if you want an expensive German appliance that stands in your kitchen without working for weeks when purchased new, this is your brand!We have a 3 year old and a newborn - needless to say we have little time to hand wash dishes after spending $1200 on a brand new Miele washer which hasn’t worked a single time since it was brought - and service is 3 WEEKS OUT!