They were super friendly here--very helpful when I came in to get my brakes checked. Sometimes the cashiers inside arent the friendliest, but theyve more often than not been willing to come outside and help me when I wasnt able to pump gas.
DO NOT TAKE YOUR CAR HEREThe manager (Ryan) is verbally abusive and dishonest. My girlfriend brought her car in to have some spark plugs replaced after noticing a P0301 code. She has brought her car here for years and put thousands of dollars into a business she trusted, so when Ryan told her that it was a quick fix and that she could drop the car off for a squeeze in appointment we thought nothing of it and appreciated it immensely, this was late Saturday morning.By 5 PM Saturday we called as we had heard nothing from Ryan at Betts Lakeshore Chevron. We were informed by the gas station attendant that he had left for the day and that the car was left with the hood up. We were told he would not be returning until Monday morning, so her car was now being held for 36+ hours without her consent on the written estimate. We received no response on Sunday either.Monday morning the manager was 20 minutes late in, then verbally abusive to my partner while she was just trying to get her vehicle back. He berated her in front of his entire clientele when she was trying to retrieve her car so she could go to work, which she had already had to call in and miss part of her shift for. Furthermore, I believe he reconnected the spark plug wires, as the car now barely runs.The car is now experiencing a series of error codes, P0300, P0301, and P0302. This makes me believe he did not reconnect the spark plug wires in the correct order. Furthermore, in violation of the California Automotive Repair Act, Ryan refused to return the old spark plugs so we could take the car elsewhere for diagnosis.DO NOT TAKE YOUR CAR TO BETTS LAKESHORE CHEVRON.
Manager was very unnecessarily aggressive after running across the street for five minutes with no other cars present at the pumps and no parking available in his lot, approaching my car and not letting me end the conversation. Clerk was very kind though. Would not recommend supporting harassing managers who take their frustrations out on you for overpriced gas on neglected pumps that are on the verge of breaking down.
No extra miles coffee as they advertising
Correction the bad Chevron is on Grand Ave . Ill give lake shore 4 stars put my bike in grand ave
Great service and they have diesel
Good customer service
They charge a lot to fix ur car.
They have gasoline.