user
Publix Super Market at Fountains West
301 West Rd, Ocoee, FL 34761, United States
Appearance
Publix Super Market at Fountains West
Comments
Gw
Review №1

I just love Publix. This location is very nice and clean. The atmosphere is nice. I never had a problem. The guys in the deli is awesome, Sergio and the ball head black who make subs does an amazing job.

So
Review №2

Very personable staff. My experience they have been so helpful and kind

Li
Review №3

This is my Publix of choice! Although I visit other stores in my areas, I prefer Publix at Fountains West. I love the layout and the staff are the best. I know most of the customer service staff by name (as well as they know my name). The check out clerks and baggers are always personable and helpful.

Li
Review №4

The first time in this Publix. I was highly impressed. The store was not crowded, it was very clean and the employees were polite. I would recommend this Publix.

Ju
Review №5

If the pharmacy was not part of the store, I would give this Publix 5 stars. It’s clean and has great employees. Staff within the main store are always helpful.The pharmacy is not my favorite. Employees at the pharmacy are often misinformed and lack knowledge. On three separate occasions I went for the covid shot and was turned away due to an overload of prescriptions that needed filling but website claims walk-ins are being done. (These events happened in May of 2021, not at the height). On one occasion I made an appointment through the website (which asks for birthday) only to be once again turned away because they did not have shots for under the age of 18. Someone needs to update the website with correct information. Perhaps a prompt to let customers know that those type of shots are not available. Why let a person make an appointment when it’s not available? I expect better from Publix.

bi
Review №6

Was very busy. Service was good

Ro
Review №7

Nice clean store with a very friendly staff like every other Publix that exist. Made a quick stop in to grab a few things. I was in and out in two shakes of a lambs tell. the store is s little older but well taken care of. Everything stocked nicely, and spotless floors. The plus side of this stop was that one of my favorite beers was buy one get one. Keep on doing great things green super market giant...

ti
Review №8

Beautiful, clean store, friendly helpful staff, lots of selections of all types of food. Prices are a little higher there, but these days, all food prices are higher. Highly recommend!

Jo
Review №9

It is always a treat for me to get the hot wings they are the best.

Ra
Review №10

Publix is one of the finest grocery stores Ive ever shopped in. Its extremely clean their meats are superb. Their deli section and produce are very well maintained.

Ms
Review №11

O Connie! You are the least charismatic Publix employee I have ever met over 4 states! 😔

Ab
Review №12

When we moved here 5 years ago this was a wonderful 5 Star Publix. It is now so poorly stocked we no longer shop here. In the past year the stock they carry has narrowed significantly and they are consistently out of very common items like Hidden Valley Ranch Dressing and Stubbs BBQ sauce. I used to go here weekly and now I have stopped going altogether because every single time I have gone in the past year they have been out of stock or simply stopped carrying multiple items I need on my list. I do not think Covid can be blamed for these particular issues because the Publix on Colonial I switched to has none of the same problems.

Ch
Review №13

Clean and friendly service. In and out couldnt ask for better.

Ta
Review №14

I would like to give a big shout out to Hector the manager in the deli, he went over and beyond to assist with providing me a quote tonight. I really appreciate you Hector!

Ro
Review №15

Everytime I shop there always employees are very helpful. Love the deli and fruit and vegetables are fresh.

Mo
Review №16

Always have what you need. Very friendly and helpful staff. Love this fresh baked breads.

So
Review №17

Always plenty of staff. Very helpful. Line has never been too long.Edit: 09/12/21 - Had a couple experiences with employees and they are just so bitter and spiteful. I work 70 hours a week and I have a 14 month old. I can still smile and make time to help complete strangers. So why is it so hard for employees to do the same?

se
Review №18

They don’t enforce mask wearing at all! Never have! I went last week and counted over 27 customers with no masks. Even the deli guy snd the manager were making subs with masks below their noses. Orange County has a mask mandate but this Publix doesn’t care. They didn’t even enforce it when it was a state wide mandate. So disappointing and says a lot about their commitment to cleanliness. You’re better off going to silver star.

Ma
Review №19

Great service from everyone. Publix where shopping is a pleasure! 😉

Jo
Review №20

Called to place a wing order and was told they would be ready by 7. Went at 7:05 and was told they would be another 15 minutes. After 20 Minutes a Spanish guy had to help me rush the girl. When I get the wings, they are nothing like I asked! Worst customer service ever and pointless ordering food. They will get it wrong and not care! I would have had to wait another 45 minutes for redo on wings. I took them and left but LAST TIME I SHOP AT THIS PUBLIX!!! I WARN EVERYONE DO NOT COME HERE!!!

Am
Review №21

Nice area but didn’t have a lot of what we were looking for. But still good for the basics. And as always, Publix employees are amazing!

Lo
Review №22

Great store and staff. Very clean

th
Review №23

Went here a few years ago. The fresh food was delicious and the store was clean.

Yv
Review №24

My favorite shopping market is Publix. Everyone is friendly and I always find all the groceries I need plus more😊 The BOGOS are especially appreciated!

Ca
Review №25

The female employee at the self check out right now kept checking my bags and asked if I rang random things up that I had placed in my bag. As much as I love being accused for stealing at a place I go to at least twice a week, I’d rather drive farther to a different loction. Not to mention their produce is usually subpar and that if they even have items in stock.

Se
Review №26

Very busy place. Lots of tourist and locals. But as usual very friendly atmosphere. Easy shopping.

Ke
Review №27

Welcome, clean, store. Staff was helpful and I was able to find what I needed and be in my way.

Ed
Review №28

I shop very often at this location but after this I will no longer continue. The past few times I have shopped with my wife there is a employee named nicolette who always would be too friendly to me to the point it’s uncomfortable she would completely ignore my wife. As I was shopping she asked for my phone number completely unprofessional especially considering she has seen me with my wife multiple times.

Se
Review №29

I truly love Publix sales....Publix supermarkets are always very clean and their employees are always in uniform and groomed

Da
Review №30

Quick trip in for iced tea and ice. Nice Publix. Not my usual store.

Be
Review №31

Close to me and they always have what you need in groceriesAlso Publix liquor store is next door!

Ed
Review №32

I love this store. So much fresh produce

At
Review №33

My favorite store the best costume service i ever know, great work team.

Ed
Review №34

Favorite Neighborhood Grocery Store great customer service

Ju
Review №35

Publix staff is always willing and ready to help you. Was working Instacart shopping.

Ka
Review №36

Always clean. They great their customer as soon as you walk into the store and also when you walk out the door. Their customer service is great.

Ed
Review №37

Clean,and helpful too find items needed and courtesy checkout, clean, bright and helpful place, while getting gooceries

Le
Review №38

Everyone is always friendly and the place is super neat clean and organized

sa
Review №39

Manager on duty 6pm Tuesday night is by all means Manager of the Year. He apologized for an Instacart blunder and personally resolved a floral delivery issue that Instacart refused to leg work. The smile on the birthday girls face was worth the call to this Manager going above and beyond what Instacart threw back blame and any consideration. I certainly believe this Manager deserves recognition by staff and corporate for a job well done. Thank you!!

Li
Review №40

The worst thing you’ve done is allow customers and employees to operate on the honor system when it comes to not requiring a mask. I can’t even shop in your store anymore because who knows who is actually vaccinated against covid and who is just not wearing a mask. Insanity.

Il
Review №41

This publix was very clean, very modern, had the option to self check out and the associates at the registers were nice.

Ri
Review №42

Super friendly and knowledgeable crew. Were lucky to have them in the neighborhood!!!!

Th
Review №43

This is our publix. Friendly staff and always nice and clean.

Re
Review №44

Very good super market, the staff is helpful and friendly, the best place to buy whatever you need! 👍yes they have delivery 🚚 📦

Ky
Review №45

Always fantastic produce, merchandise, and International foods. Friendly staff, very professional, & great covid safety procedures are set up. The sushi is actually really good here too!

Ro
Review №46

This publx is always clear and has a helpful staff

Ro
Review №47

My Publix. Friendly. Courtesy. Attentive.

Sy
Review №48

Great store...love their Wednesday Sushi specials!

De
Review №49

The associates are helpful; as usual @ Publix.

Wa
Review №50

My local Publix! Great deli service and the folks at the bakery go above and beyond every time.

At
Review №51

My store everything its clean and good food

Mr
Review №52

As most Publix stores. Very clean and organized. They had everything I needed, and usually if theyre all out for whatever reason the public staff is very helpful in checking their back stock and getting it for you.

Mi
Review №53

Always excellent service from the staff

Me
Review №54

I live right around the corner from this Publix, its nice to shop here, employees are always friendly. At least the shopping carts dont rattle and shake you to insanity like the other place.Digital oil painting of Publix Shopping Center

Pa
Review №55

Very clean and super customer service!!! Publix is my favorite grocery store and I have yet to come across a location that wasnt a good store. They might be a little more expensive than some other stores but they do offer awesome buy one get one free deals. They also do delivery which is a great service as well. You just cant go wrong with Publix.

De
Review №56

Love it here my fav store. Plenty of electric carts for handi cap people.

DW
Review №57

VERY CLEAN AND NICE PEOPLE

Kr
Review №58

Two different prices. Make up your mind. Dial Marula Oil Body Soap. Same product same size. Different prices.

Mi
Review №59

Publix subs are generally pretty good. Please take the steamed cheese steak off the menu. It was terrible!

4
Review №60

Clean and Beautiful store. The management and team mebers he hold a sense of pride in the customer service they provide.Ill certainly be revisiting.

Lu
Review №61

Only place I go for their pastries!! They are delicious n fresh always!

Ir
Review №62

Conveniently located in a new strip mall, good size, great variety of products and good service.

Sh
Review №63

Very friendly and I found everything easy. Facemask are required unless you have medical issues. Oh the bakery has such a selection I found it hard to choose from. Plus competitive prices

Lu
Review №64

Always well stocked, clean and friendly staff

Br
Review №65

This is my least favorite Publix. I dont like self-checkout. I think this is the worst Publix. But its still a Publix, so its better than any other place.

Ka
Review №66

Such a great store with the nicest employees!!!Seriously, the entire staff here is exceptional and a joy to visit for necessities!Go Team Go!

Mo
Review №67

This location is a great example of what shopping at Publix should be.

Ri
Review №68

Customer Service is always good here.

Ro
Review №69

Clean! Beautiful flowers 💐

Th
Review №70

Publix would be a great place to shop. But with overpriced food and self check outs that dont work and the dryest freaking chicken Ive ever had, nothing in publix would be better than wallmart. Just go to Walmart

Na
Review №71

I found everything I was looking for and more. The sushi master made me shrimp tempura when they were out.

Da
Review №72

Friendly staff... everything organized.

An
Review №73

I ordered cake and cupcakes at this store for my father-in-laws 100th birthday. They went above and beyond in their work and accomodating our needs. I really appreciated their efforts. The store was clean. I love Publix and wish we had them in Montana!

Ed
Review №74

Clean store employees very professional and helpful

Lo
Review №75

Very clean and good costumer service!

Na
Review №76

Very clean and produce is nice and fresh

Jo
Review №77

Is excellent the quality of product

8l
Review №78

Best sandwich bread 🍞

Gl
Review №79

You would think that if you left doctors notes on the counter, someone would call you back to let you know. I called back was told no papers.Bad CSR

G.
Review №80

Always clean and stocked with food

Ma
Review №81

Has the most flavors of Gatorade Ive seen in Publix

An
Review №82

Always organized and super clean.

Ma
Review №83

Good place to shopping 🛍

St
Review №84

Another great location for Publix!

Ca
Review №85

Clean, and organized, staff is friendly and helpful

Ka
Review №86

Very nice publix 😊 great customer service 👍 The store is kept very clean and neat.

Sh
Review №87

Always clean and friendly service.

Ka
Review №88

Riyad THANK YOU again for my Rocky Road. You went above and beyond, so I had to give you a quick shot out! As a customer who shops here often, I am always happy with the service here. Today, you really went out of your way for me by finding a product that I really wanted and I appreciate you. Be safe and watch out for those freezers getting closed on you buddy. Take care!

Bu
Review №89

Something needs to be done about the deli counter. After 15 minutes of waiting, I had to give up. Being ignored is extremely frustrating!

Be
Review №90

Third time my wife gets hit on by an employee at this location. Props for effort guys!Todays pickup line:Wife: Is the salmon on sale?Employee: No but if you buy the salmon you get me.Wife: No thank you I would rather have more salmon. 🤣🤣🤣To sum it up - Good wife bad Publix!Plus they have 10-20% fewer products than other branches.

Cr
Review №91

Very courteous employees

Ra
Review №92

Really is a pleasure to shop here.

Ma
Review №93

Excellent store and staff.

Da
Review №94

I have been shopping at the store for a year and a half and I only have positive reviews about it. Today, the manager was very courteous and friendly when we had to exchange a couple of items. I like that they have disinfectant wipes at the entrance. The store is open until 10pm.

Ha
Review №95

Worst Publix experience ever. The first Publix we were ever in where the manager did not open up enough cashiers to take care of people. Two cashiers open. So with a full cart of groceries we went through the self-checkout know where to put all the bags while youre loading the stuff. Then it would not take the Publix app for payment there was a problem so we used our other credit card. Again worst Publix ever. Would like to see this Publix go away and be placed with a neighborhood store from Walmart. Worth the drive to another location Publix or a Walmart to do your shopping.

St
Review №96

Always clean, employees always helpful and friendly. Love shopping here.

Li
Review №97

Its close to where I live, I can find what I need and the people are friendly.

Sy
Review №98

Always the best

Ro
Review №99

They are Great! Been going since they opened. Great service everyone is friendly! It sure makes shopping a pleasure😃😃

Ja
Review №100

Very good

Information
91 Photos
100 Comments
4.3 Rating
  • Address:301 West Rd, Ocoee, FL 34761, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 407-654-1356
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations