I give this store ZERO starts if I could. I’ve never had a bad encounter in Sephora never going there again taking my business elsewhere. Didn’t get her name but she had curly hair beautiful girl but such a shame, are you rude to all your customers? We all have off days but there was no need for the attitude. Giving yourself and the store a bad name. Would not recommend this store horrible customer service!

Little but stocked on The biggest variety you’ve ever seen the perfumes and colognes

I don’t know much about make up and Jose took his time to help me threw it all specially because of my situation of dry skin

All Sales Associates were kind, & Helpful.

Was pleasant. Did not find what i need.

Understaffed and its after the Christmas rush. We left!

Placed order on line, great experience

Excelkent stote,store, have big sale

Love this store! The girls are amazing and super sweet!

**UPDATE** everyone there was super sweet when i went in, thanks again Jennifer and Clarissa!!!If you dont know the answer to a question find someone who does so I dont have to. Spent over an hour with corporate spread over two separate customer service phone calls JUST to find out why they said they had the new kat von d Eyebrow products but werent allowed to sell them yet cause they were on a stop sale. And it turns out they only have three colors of just the pomades (And theyre NOT on stopsale) and they dont know when they will get the rest OR when theyll be able to sell it but that it should be sometime with the next one to two weeks and to call back sometime then. Which is pointless. By that time it wont even be a new product it will be an old one and yes Im aware I could just buy them all online HOWEVER that defeats the convenience factor of being able to physically see and swatch the shades IN STORE. I honestly didnt expect them to have it just yet anyway but katvonds instagram said they were released and available today IN STORE as well so thought Id call the check. Ill be in sometime to check out the three shades they DO have. In the meantime, I sure will be calling every single day to check if the new shipments came in. Could be tomorrow. Could be someday. But Ive already waited forever and dont wanna miss it. ;) (p.s. the midland sephora was ruder than this one and they supposedly dont have ANY of the new products cause online release dates arent always the same as in store K thx bye bb.**Oh and shout out to Jennifer whos always super sweet when we go in; too bad I didnt get to speak with her on the phone shes great.And Im sorry if my tone seems pointed but I got off work at 8am and Im suuuuuper hungry which doesnt help when Im annoyed cause Ive been waiting on this product for what seems like forever since I shave my eyebrows off for werq lol.

Went to the Midland TX location, asked them to hold a product for me. Went there after work they told me they sold the last one even though they said I had 24 hrs to pick up. They call the Odessa TX location and they have it and then have them to hold it. I go the next day, open the box. The makeup is broken.Terrible customer service........

This is amazing and very friendly

This store is always out of stock anytime I go. Also, why give cheap JC Penny shopping bags to VIP Rouge members?

Makeup sucks and way too overpriced

Amazing