I was rear-ended at the beginning of the month and my poor car was hit square in the middle of my bumper which hecked up the internal frame in my trunk. It was a long process but my baby is back and good as new! Iβm so happy with the work they did and they kept in touch with me the entire time. Thank you for such professional and prompt work!
I was hesitating at first to use this body, later I talk to Jason very professional. It was so easy to work with them. Most importantly they will keep updating the status through text and I have to say that I was truly grateful for the work did on my car. The repair job was amazing and fast before the estimated date. Glad, I choose Collision Work. I will use their service again in future!
I rarely write reviews and am not easily impressed but I have to say that I was truly grateful for the work CEoO did on my car. The repair job was on point- looks amazing. The cleaned the inside and outside and my car looks and feels fabulous!! Truly great work
Have unfortunately had to call on these guys a few times in the past. Professional, personable, and meticulous. Always going above and beyond from showing up early to accommodate your schedule to making sure you get a rental car if one is needed. Will only be doing business here for body work.
The quality of work was excellent. The repair area looked a good as new. Their constant communication throughout the entire process gave me peace of mind. I highly recommend this repair shop.
Brought my car in for body damage and left with electrical issues company wonβt fix . will NEVER USE OR RECOMMEND!!! Customer Service and communication is not great. Beware
Will never use this company again there are smaller family owned body shops. stay away from this company. if i could give them no stars i would.
My car was rear ended and their insurance gave me a list of preferred collision centers. I knew collision works, aka Kansas coach, had done a great job in the past on repairs for my family.From the start, I was impressed with their turn around time to get parts ordered during a time where everything is on back order. From their receptionist to their techs, everyone was stellar with communication. I canβt tell you how many times I received texts and calls to let me know where they stood in the process of repairing my car.Now, that might not seem important to many but in the world we live in today, communication is key and greatly helps customer satisfaction. Chris? (Bad w names) did a great job letting me know A) here is the problem and B) here is our solution.I canβt say enough good things about this repair center and would highly recommend to anyone needing work done on a vehicle!
Fantastic crew. Great communication from the team. Very knowledgeable and very helpful.
Excellent service as usual. I wonβt take my vehicles anywhere else. Jeff always makes sure Iβm well taken care of, thanks! This is my second time using them. Its the type of place you donβt want to go to, because it means youβre car was wrecked, but you know your vehicle is in great hands if you have too. Both times my vehicle has looked better then new when they were done!
Had to have my front and back bumpers painted and they are aweful. Not matching and people comment all of the time about the mismatch. Jason wicklund agreed it needs repainted due to the mismatch and ive tried multiple times to get my car is yet I always get a non response or runaround about a rental car. Promises have been broken and now its come to this review. Also a find it strange that a couple weeks after this the paint on the rear of my car above my bumper started to bubble up and shed off. Strange to never have any issues with paint until going here. Definitely not happy with them!
StateFarm said this was a Partner and we used them because of their location. Jason was my contact and he was a really easy guy to talk too and explain the process. They also use a text message system to keep you up to date of where the repairs are at. 100% if you have a crash use this place. Collision Works give Jason a raise he made my experience a pleasant one.
Thanks to Jason Frazier and Jonah V they got my AC working again so Iβm not melting anymore like a popsicle left on the sidewalk in August.Highly recommend
Collision repair is a service that no one ever wants to engage, but Collision Works made it as painless as possible for me. They were very descriptive of what theyd be doing and were great in working with my insurance. My car looks great and it is a relief to have it back in great condition. I will definitely recommend this service to others.
Great service! Jeff and the team kept me updated as to what was going on with my car. Super friendly and beyond happy with my experience. Would highly recommend to anyone
Id like to give a shot out to Jason, not sure why others say hes rude, but I had a wonderful experience with you. And for that, thank!!They fixed my car in a week after I was hit by a deer. I got updated just about everyday. Plus they threw in a complimentary detailing for my car!! Im definitely coming back here if I need any kind of body repairs in the future.
They did such a great job start to finish. Had my car done early, and it looked perfectly brand new after my deer accident. Stayed late to let me come get my car, taught me some stuff, and really kind people to work with. I would return to this place, and I am typically a hard person to win over when it comes to service. Their automated text system to give updates is really nice as well.
Really enjoyed working with Jeff and staff at Collison Works.. Very professional and did a great job at communicating very frequently during the process. Will definitely recommend anyone that needs work done to Collision Works
Had a screw in my tire, went into them and they βpluggedβ it. Told me I had lifetime warranty and to come back if I needed anything else. Long story short, they messed the plug up and I had a flat on the highway a week later. Called collision works and they told me there was nothing they were going to do for me, left me alone with a flat and had to buy a whole new tire. Firestone confirmed leak was from the messed up plug. So much for βlifetime warrantyβ. Terrible
Great experience working with Jeff. I was kept up-to-date and the repair work was excellent!
Collision Works was recommended by my insurance provider and although it was about a 40 minute trip, it was well worth it. From the moment I arrived, they took care of me. They walked me through everything that was going to take place. The gentleman did the walk-through of the damage and repairs. I noticed right away the amount of experience they had as a business because they were able to talk about the previous owner of my vehicle and what they did to it just by examining the fender closely. They didnt talk down to me like some places do and answered all of my questions that I had. It was pretty straightforward.I loved how they texted you updates on your vehicle. That was so convenient! Great communication, great service all around. No one hopes to have to come back to get collision repairs, but if I ever need it, I will definitely use them again.
We took our car here to get fixed after hitting a patch of ice that took out our suspension and tire.These folks are great at communicating and keeping you posted on the status of your car and when to expect your vehicle back. It was a painless and seamless transaction! I highly recomment this place! Jason is who I spoke with direcly the entire time. Friendly and easy to work with.
Very bad experience,they didnt fulfill their words.so disappointed π
Been there twice in one month due to being rear ended twice in one month. They do good work and they are very communicative. Great work.
Collision works of Olathe were great during the whole experience. Josh worked on my Jeep and he kept me posted throughout. Jesse at the front desk has always been pleasant to speak with. I was able to drop off my keys in the drop box and when my Jeep needed to be picked up they allowed me to set up and appt on Saturday morning to do so, which I greatly appreciated. I have had to call about a couple things since Ive gotten my Jeep back, and Ive been told to bring it back in so it can be checked out, which I intend to do. I appreciate them working so well with me and even my schedule.
Jeff and his team were absolutely wonderful. They worked with me and the insurance company to get my car fixed as soon possible. They went out of their way to deliver my car to me before 4pm so I wouldnt miss my kids appointment. Thank you all for your hard work and excellent customer service.
The guy was very rudeThat worked on the cars so I decided to take my car to a different shop
My 2014 Jeep Grand Cherokee was involved in a driver side front accident. A friend of mine backed into it by mistake. His insurance took care of me, and set me up with Collison Works for an estimate. I figured I would get the estimate and take my Jeep else where since I had the choice to do so to have the repairs done. I did some research on Collison Works and found nothing but positive things that were said, so I decided to leave my Jeep with them. Jeff over there at Collison Works was very nice and professional, took my vehicle in and keep me updated along the way with texts messages of how the work was going on my Jeep. They advised me that it would be about a 2 week project. Three days earlier from the 2 week deadline I am told my Jeep is ready. They did a WONDERFUL job!!!! Doesnt even look like my vehicle was in a wreck. I also had LED fog light bulbs that I had been meaning to install that I had in the Jeep while it was in the shop. I called and asked if they would be willing to install them and they did. I really appreciate you guys over there at Collison Works. If anyone needs some type of vehicle repairs done, please dont hesitate to go to them!
My insurance rep suggested this place out of a few that they work with and even though my vehicle was a loss the staff were very nice when I was on site. They answered all of my questions and were very polite and understanding. I hope to not need their service in the future but if I do this is where I will be taking my next vehicle.
They did an excellent job in assessing my damage and keeping me up to date on each step of the process. I was very pleased with the results. Highly recommended.
Fantastic service. Extremely helpful staff. Loved how quickly and easy the process was.
This is my second time using collision Works, outstanding professional, my car looked amazing and it was done in a timely manner!
Did excellent work on my car. They even went the extra mile and managed to get it done early so I could pick it up before going in to work. Kept me updated through the whole process. Couldnt have asked for anything more.
Very happy with my experience here. I got rear-ended and basically picked collision works out of a list of possible body shops with the insurance company. Very glad that I did. Great service, great people, and my car was returned to me. in pristine condition.
Very thorough and professional. Kept me informed and delivered ahead of estimated completion date. Excellent job!
Absolutely the best body shop Ive had any vehicle repaired at! Hands down! I had my BMW X6 repaired there and when I say they strive on great customer service they go way beyond. I literally got text updates on over phase of my repair. They charged less than other body shops, and had my BMW looking brand new. Jeff is awesome. He will talk you through whats going to take place with your car, tell you what might need to be replaced or not (logos, trim, etc). If youre looking for a body shop that you dont have to worry about service, check them out! Also with Enterprise across the street you can have them meet you there and theyll walk back to their office after you sign rental agreement and off you go.Id rate Collision 6 stars if I could!
Very happy I decided to come here to get my car checked out! I walked in without an appointment and they were happily able to help immediately. They explained what was wrong and how they fixed. They fixed it in very reasonable time and a great price. They also took the time to detail my car after the fix. Overall very friendly and professional. I couldnβt have asked for a better experience!
Great job overall and great communication throughout the process.
Excellent service, communication and vehicle was repaired early. Would recommend highly.
Geico uses this place and glad they do. Got in and out quickly and services were fantastic. Was kept informed and updated of all that was happening. Would recommend to everyone I know.
Absolutely the best body shop we have used in Olathe. It sucks when you need a body shops services but these guys knocked it out of the park. Couldnt find anything wrong with my vehicle and Im a picky customer.
The whole team at Collision Works in Olathe is phenomenal! They estimated the repair on my car to be a one day fix, and had it done within a few hours. The entire team is friendly, professional, and a pleasure to work with. I cannot say enough good things about them and the work they do!
They are nice and always get the job right thanks guys.
I hydroplanned into a sign on the highway. I have Geico as my insurance company and during the claim process I choose Collision Works because they were the best rated partner that was close to my location. After 10 days of waiting and believing my car was being fixed I was advised it is total loss. They have parts included in the quote that have no damage to them and excessive labor hours, so now my 2018 Honda Civic is totalled. I didnt know I was taking her to her own funeral or I would have went else where. Im sure they do great work but every car probably ends up total loss with their quotes...
The entire team from the moment I stepped in was very helpful and attentive. Car was delivered a day earlier than expected and work was exceptional
Jason is very unprofessional! Rude, and lied to the employees/ customers. He chose his friend to work there who has no experience painting when someone who has experience and over experienced let go when he lied to them a bout having a job ended up bringing his friend on, then took money from the employees bonus pay . Then goes giving the run around ! Who does that? Why would any company want to keep that around and even let him take money from ppls hard earned money with their bonus pay! This is ridiculous! Iβll bring the media on this and once the police find out what he is doing illegally at work on work hours they will shut down that business! Then make an excuse to let ppl go but not tell them directly and make them wait, very unprofessional Jason ! I highly DO NOT recommend this place, if heβs there not to customers or ppl who are looking for work! If you want your money taken away from him and corporate not do anything about it. Donβt even try going. Donβt bring anything to this location. Another thing when one of the workers broke his foot he made him work the next day and didnβt care for the guy. When one guy almost had a heart attack he didnβt care he wanted him at work
Jeff did a great job on my car!
Have used collision works several times and they are always professional, great communicators and easy to talk to. Would definitely recommend!
Having my recently purchased car hit by another vehicle was a stressful situation. Collision Works of Olathe made it a comfortable and professional experience where they made me feel like they cared about me and making this a simple and easy experience overall.
Pros1. reasonable price - I had my car checked by four different bodyshops and they were the second cheapest.2. great quality - the result was nice and flawless3. friendly staff - The manager and service adviser acted swiftly and responsibly in dealing with my request.4. free soda - the store was clean and pleasant and they did offer free soda even when I went there just to get a quote.ConsThere was no DIET COKE. Too bad.
Horrible experience - I took my car to fix a very small scratches in the back of my car, and now my trunk isnt opening!!! I already took my car back and they refused to fix it. they were VERY not customer friendly and gave me a very bad attitude when I brought the car back - Do not choose collision Works in Olathe KS location as your body shop repair place. They provide the worse customer service, not reliable, liars, not trustworthy and very dishonest. I took my car to fix a problem and I left with another one.
I was really nervous taking my car there as I had never heard of Collision Works. I was so happy with everything from dropping off my car to seeing it and having them explain the details when I picked it up. They did a wonderful job and my car looks new again.
Everything explained up front, friendly and professional team easy to work with and a great overall experience.
DO NOT recommend this location!! Jason is very unprofessional . If you want better customer service and treated equally go to their other locations
Great place to have your car repaired! Jason & his crew are the best!
Had a small accident a couple weeks ago, insurance recommended them, dropped my car off mid Friday that would have been 04-17-2020, they finally started working on it Tuesday 04-21-2020. I go to pick it up today which is Wednesday, I take time off to go get it. Granite my car has a couple scratches on it and such.. my issue is and it has been address with them was that some bubbles appeared up front in the area they had worked. They said they repainted a portion of the front bumper but put a clear coat over the whole front bumper. I brought the bubbles up to them which the employee josh responded with βif you can leave your car here another day we will get that taken care of. Something must have not sealed right.β Not even 30 mins later I get a call from them stating that they arenβt touching it because of major bumper damage behind it prior. Thatβs the reason I brought it there in the First place, but thatβs even worse service saying you are going to fix something then 30 mins later change your mind. I am taking it up with my insurance.. and itβs still sitting at the body shop..
Your service was above and beyond. Youβre A+ on my list. Thank you sooooo much!!
They fixed my car quickly, worked with my insurance seamlessly AND I left paying LESS than I expected!
Car is throwing a code and is smelling hot all the time and it was sluggish on starting yesterday 11βΏ12020 going to call them today!!
Customer: Arunjith Kunjumon -I had to give my car for service for bumper replacement after an accident. They were awesome and also cleaned my entire car to the best.
I had damage to my car from hitting potholes. The insurance company recommend Collision Works. Glad they did. Friendly staff, fast work. Wonderful people.
Went to get quote. Person just seemed not on top of things and akward. Called back a week or so later and they had no quote and told me the person that was working on it went AWOL and it was never finished. The person I talked to suggested that they might be able to finish the quote based on their pictures, and suggested I could come back in... Overall unprofessional. Im taking my car elsewhere.
Fair pricing. Recommend by my insurance company.
So I had recently gotten into a fender-bender, which actually caused a good amount of body damage on the front-passengers side of my Sonata, and it even cracked the radiator and bent my wheel. I had full insurance, thank the Lord, but I had to take my car into my Geicos recommended body shop. That happened to be CollisionWorks in Olathe, KS. I dropped my car off pretty easily, and they said that they would let me know about how long the repairs would take, so I left for home in a rental. I received a call the next day, and they told me it would take about two weeks. They did a good job communicating with me on the status of the job via text messaging. Well, when it came time for the car to be done, CollisionWorks ran into some challenges with ordered parts that hadnt arrived yet. So my rental was extended, and even though my insurance paid for it, CollisionWorks told me that they would foot the bill if they had to. Finally when the parts came in, they were able to finish my Sonata and gave me a call. I went in to nab my car, and the job they did was phenomenal! I looked absolutely gorgeous, almost as if they had replaced the whole front end and not just the bumper and fender. Jeff, the manager I was working with, explained the diagnostic process they ran on it to make sure that all of the electrical areas worked with the replacements, and it all scored great. I was very impressed with the job they did. Then, when I went in to pay my $500 deductible, Jeff knocked off $100 due to the delays, and I didnt even ask for it! I was so blessed! So I highly recommend these guys. I had a great experience, and I will be considering them in the future if I ever run into a time where I need body work done on my car again. Thanks a lot, yall!
Very welcoming and professional people. They took care of everything without any hassle.
Very pleased with the work done
Car looked great when I got it back !!
Look like New
Good work, friendly people
Great customer service
Slow
It decant cheaper to get it done at the dealership
Friendly and professional!