Staff was very helpful. Got the trailer I needed within one day, they even brought it in from another location and day. I highly recommend Croft for your trailer needs. Great selection of accessories and they are able to do a wide range of customization. Thank you Croft!

Great people, even better service. Like everyone,I treated them with respect, and they gave it right back! Couldnt ask for a better experience buying my first trailer.

Scheduler very friendly, got us in and out promptly for hitch installation. Price a little higher than competitors. Camper towed well for about 200 miles, then developed a noticeable squeak. Croft heard squeak, but couldnt figure out what was causing it and did not check the hitch bolts. A local mechanic later checked the bolts and found one of them was loose.

Thank you Joe and Terry for helping me make a decision on a fifth wheel hitch. Joe was very helpful getting it scheduled He was very kind and patient, Terry was very knowledgeable about the problems and issues I was having with my existing hitch. I can’t think both of them enough for their patience and kindness.Both men are very knowledgeable and again thank you for all your hard work.

I called to see if they do trailer repairs, because the trailer I bought isn’t quite road ready. They said they do and to bring it in and drop it off for a estimate. I came in the morning with the trailer was told that it could be a week just to receive a estimate. Then a additional 2-3 weeks for the repair. The only problem I have is that I called and wasn’t told this over the phone. I had to haul a 25’ trailer there. Would of been nice to have all the information up front instead of wasting my morning.

Won’t be back. Nate at the front desk is worthless. Always is puzzled and completely lazy. Been there multiple times throughout the years for our work trailer. Always the same interaction. Not sure why you would let someone like that work the front desk. The repairs and repair department in back have always done top notch work. Just tired of the hassle and struggles at the front desk

Always have what we need for our trailers. Great customer service.

WOW, what a treat to be treated so nicely, called several other competitors, these guys were the friendliest and able to get us in the same day. Had a little issue with the bike rack to fit in the NEW HITCH, they invited me to the garage, show me the issue, we discussed it and agree and things turned out great! Prices were the best in Olathe.

I purchased an Aluma trailer from Croft and was extremely pleased with the customer service and support. Aluma missed a few details at the factory when building my trailer but the team at Croft got everything fixed and worked around my schedule and location. Big thanks for making this a solid experience and supporting their customer!

Awesome staff, very patient and easy to work with, love the trailer we got from them.

Great resource and friendly staff!

Good job fast goose neck hitch works great.

They had what I needed but when asking a question about one of the products a guy could not answer the question and had no knowledge about it so he was not too helpful

I needed a new axle on my mobile coffee trailer since I bought it used in one of the wheel bearings seized up and I lost a tire as I was traveling. This is a major piece of my business and I needed it done as soon as possible. I had the trailer hauled to Croft in Kansas City Missouri just off Truman. It was dropped off about 11:00 and they said it may be 2 to 3 days before they could take a look at it. Later that day they called me and were able to get it in and looked at. They were recommending a new axle as well as they noticed that I did not have lights on it yet. Having had struggled with the lights prior I asked if they could do that as well. they said yes and would call me when it was done. The next day they gave me a call and let me know that all the work was finished. They replaced the axle, installed two brake lights on the back, andwand on safety chains which the trailer did not have. When I went to pick it up I plugged the trailer into my truck and the lights werent working. I was fully aware that this was an issue with my truck and not with the trailer. I asked if they had somebody that worked on cars and they sent a team member out. In 10 minutes he ran a couple tests discovered that I had two blown fuses and replaced them and had me on my way with the lights functioning and my trailer back and running order. If I ever need anything trailer related I absolutely will not go anywhere else other than Croft!

Very knowledgeable and fixed my tow lights on truck in 5 minutes. I keep going back to croft trailer supply.

They have everything you could possibly want ...

Great staff. Was in and out in 5 mins.

Better than I could have imagined. The staff was friendly from the moment I walked in the door. I had to get a custom hitch installed on my box truck. They don’t make a bolt on to fit. I took it to other places, that made it seem very complicated and expensive. Terry, at Croft trailer, looked at my truck and without hesitation knew exactly what to do. I couldn’t be happier with the end result. When I asked if he could run The hitch through the bumper, I assumed it was going to be ugly. It looks amazing and the price was more than fair. Thank you Croft trailer supply and thank you Terry for such great craftsmanship.

This team is amazing. They have been so helpful with our hitch needs, and scheduled us in to fit our crazy schedules.

Sarah the girl running the desk is so awesome. She was able to get Joe to look at our truck we had a situation that was needing immediate attention. Then we had to make a few phone calls to help answer her questions. There at that time so many people started coming in and shes trying to take care of everyone get the three appointments in with the men who were going to work on the trailers. The service there was awesome everybody went above and beyond. And so many people were asking questions and she was able to answer all the questions and stay calm. air boss needs to give her a raise thank you Sarah for everything. Thank you Joe for taking the time for helping this Grandma and Grandpa. I would recommend them over and over.

Bought a trailer with accessories, Mollie had great customer service, she was very knowledgeable with trailers and trailer safety. I encourage anyone reading to buy from Croft Trailer.

PLEASE REVIEW THIS ENTIRE REVIEW... Took our truck to Croft trailer in Olathe so they could give me a price on a trailer hitch for our truck. The guy at the counter had no idea which one it took so he got a installation tech to check our truck to see which receiver it took. They said they did not have it in stock so they had to order it. Once it arrived we sent one of our guys to pick it up. Once we got it back to the shop it sat 8 lower than the one that came off it. My mechanic called them to tell them it appeared to be the wrong hitch due to it hanging so close to the ground and was told to bring the truck to them and they would install the correct hitch due to the mix-up free of charge. Great right??? Well this is what happened. Once my guys showed up to drop off the truck they were told that it was not going to be installed for free and they were backed up 2 weeks. I told the guy (NICK) that OK at least give me the correct receiver and we would install it ourselves. He told me it was correct. There is no way the receiver was correct because it would have been nearly touching the ground. To prevent any further issues I just told him that I would return it and take it someplace else( clearly they had no clue) and he told me you aint returning nothing without a receipt I told him that I would have my guy bring the receipt to him and his reply was and make sure he brings the bolt kit to. I told him we never received a bolt kit which we did NOT and he replied yes you did. He was EXTREMELY rude. He told the other counter guy if this guy ever wants anything from here again he will never get it. Once that got back to me I put a call into the general manager (Jamie)...guess what---never got a call back. If the general manager would have taken 5 minutes to return my call to resolve this issue this review would not be on here. I pulled my records for all purchases to croft trailer since 12/09 and it totaled 143,257.00. Want to guess what it will be in the future?....correct 0...do yourself a favor and avoid this company and take your business to a company that has a clue and cares about your business....no question between there RUDE counter people and a general manager who obviously dont care either anybody would be better.

I tried to call before I went there & no answer. I probably called before they were open. Anyway nice & clean place. They had everything I needed. I spent a little time looking around and found a few more items I had to have. Lol. Great service. Love the place.

Very professional, helpful team. We have been in a few times for parts and everyone is very helpful. They never let us buy the wrong part or oversell us on anything.

Amazing customer service. Molly was super helpful and fully explained the wiring difference needed for setting up a 7 pin instead of a 4 pin. Thanks.

Helpful - they knew what I needed! God bless!

One shredded trailer tire and another losing its tread, continuing our trip on I-70 was out of the question until both tires were replaced. Croft had the tires and were able to do the work without a long wait! Everyone was very professional, and the cost was a good value. Highly recommend.

I decided to buy a dump bed for my flat bed truck, spending almost $9,000.After 4 weeks, I got my bed installed. After picking up my truck I noticed the taillights wouldn’t go off, and one of the side doors wouldn’t open. The side doors are 14” tall and out of square, one side 1”1/2 the other 2”, and the hooks to hold the tarp were too small for the bar to fit in. Their salesperson Randy didn’t think any of this was a problem. They fixed the taillights problem only. I strongly recommendTRUCK TRALOR AND HITCH !!

Helpful and knowledgeable

Thanks so much for the client experience, desperate on a Friday afternoon; loose ball on trailer hitch head....took me as a walk-in - got it done.

This is a great location to pick up parts, or hitch inserts and balls. You can also purchase a very wide variety of trailers and truck beds here. They do trailer repairs, but dont expect to show up and get your trailer in. They are typically a couple weeks behind on repairs. I needed a part for a drift trailer and found that my motorcycle trailer is no longer made, and they didnt have the part. But, they were quick to make a suggestion on where to look for it. Keep in mind that everything at this location seems to very very highly priced.

Easy access on frontage road off I35 in Olathe KS. Utility trailer sales, flatbed, dump, box, etc. Inside has parts, lots of parts. They have hitches, bumper, gooseneck, 5th wheel. And a shop that installs everything.

Fast, efficient and fair prices. They have everything you need for trailers and accessories.

These guys know their stuff. One tatted-up girl was very nice and hollered out to ask if she could help me after she noticed me wandering around. The other folks working seemed like they didnt want to be bothered. Oh well - I bothered them anyway and got what I needed. The part I bought was only $1 more than Amazons price and for that it was worth the trip to hold it and talk to someone about it. Ill come back, with the expectation that many of the guys at the parts counter seem to have a dont pick me attitude.

I recently purchased a trailer from Truck Trailer and Hitch of Kansas City. I believed that it might’ve had an issue so I took it into Truck Trailer and Hitch. They wanted to charge me to have my trailer looked over which I had purchased from them. I went ahead and called Croft they offered to look it over for free. One of the gentlemen with Croft got under the trailer and helped me out. Also, I was looking to add d rings to my trailer recently and the staff were very helpful with helping me find the correct d rings and how to correctly install them on my trailer. I will definetly be back!

I truly like to come here for parts. They always have everything that I need

Highly recommend. Had a hitch installed on a 2018 Ford explorer. Very reasonable price and nice job on the installation. Will definitely use again.

These folks are great help. Super friendly too. Ask for Bag of Pens or Joe Todd, theyll know who sent you.

Went to store and inquired about hitch options for my pickup. Several staff didnt know the difference between a trailer hitch that bolts on the frame of truck or a bumper hitch that bolts only underneath the bumper of a truck. Would have spent $250 for all hardware versus me spending $90 for a bumper hitch, receiver extension and ball. They should have inform me there is a much cheaper way to go in the lightweight trailering I described I would be doing even though they dont carry the item that gets you down the road just as good and as safely.

Big selection of trailer parts and accessories. Friendly and helpful staff. Got a set of electric brake shoes with magnets and backer plates for my trailer at a great price and in stock.

I had a hitch installed on my Subaru about two years ago by these guys. The receiver had since rusted and I literally couldnt remove it. Came back two years later and these guys spent 15 minutes working on the best they could and got it out for me - no charge. Stand up business highly recommended.

We had travel difficulty on our way home to Iowa from Texas, pulling our 29 foot travel trailer. Our wheel bearings had gone bad at some unknown point and when wed discovered it, wed had significant damage to our axle. It was late in the day on a Saturday and we *had* to get home. Croft Trailer supply was able to see us - not to fix something that major that day - but able to safely store our trailer, repair it for a very reasonable fee (Axle, 2 tires, brakes, pack the bearings on the undamaged axle) - and held it for us until we were able to come get it. They were able to accommodate our schedule to come get it. Great work, reasonable price and such great customer service! Thank you!!!

The employees are fantastic... I swear to God if one more guy hold up the line for a brake controller on an f150 Im gonna lose it... wait... I already did... merica

I have a rusty trailer hitch mounted to the frame of my 2011 F-150 bought in 2012 that is rusted prematurely .I called Croft in Olathe,Ks who installed the hitch, they said I can try but nothing can be done kind of a tough luck attitude.I called l Draw Tight who made the hitch wow what a difference they wanted to help me that scored big brownie points,they give me his email told me how to succeed with my problem not road blocks well done Draw Tight!!UPDATE Draw Tight will mail me a new part, Croft said they did not make the part there for they will not pay for the labor to install it raw bunch for sure .

I use Croft for upkeep on my camper and 4 work trailers. They are always competent and I am very happy with their work. Work Ive had done includes: new trailer axle, new wiring for lights, tires, new chains, re-packing bearings etc. The work doesnt come cheap but you get what you pay for.

Passing through on I70, we needed a hub for our trailer and they understood what we wanted, were able to confirm over the phone, and had it at a fair price. Slight detour from I70 but nevertheless a convenient location and easy to get to with a 52 rig.

I bring in my company trailers when they need service. I have never been disappointed, they always finish my work ahead of projected schedule, and I thought the estimated time was right on target!Sara is mostly the one that I see when I stop by. She brings a feel of a friendly small business to such a busy place as croft!

They always get Johnson County Tree taken care of. All your lights and breaks. Service is wonderful, Terry knows his trade and the staff is friendly. Great place

I have tried to do business with Croft looking for parts I needed.The Olathe store is close to the office, girl answering the phone had no idea of what I was asking for & just simply said no we dont have that.When I asked her to check with someone else, she said she knew that they dont have anything like that.Too bad - drove to Truck Trailer and Hitch in Grandview spent $125 for the 7 way harnesses and plugs. Items that were in stock at Croft I found out. Oh well - prime example of why so many people have quit shopping in stores and purchase online.

My boat trailer had some axle damage due to some bearings blowing out, and Matt at Croft was extremely nice and helpful. They gave me an estimate and said that if they could re-use a particular part then it might be less. He called the next day to say that the trailer was completed and that they could in fact re-use that part and the actual price was less. His honesty and customer service will make me a Croft Trailer Supply customer for any of my trailer and hauling needs!

My wiring harness was dead and I couldnt figure it out. 20 minutes and $30 later they had replaced the corroded wires and sent me in my way. I had planned in leaving my truck but they fixed it while I waited.

Picking up work trailer

Outstanding Casey all so outstanding help us with everything we needed I will be doing all of trailering business with them and them alone 5 stars

Very helpful staff. Lots of great products. Fast service. Good prices.

Good inventory, very helpful staff, high prices, excellent quality

Great people friendly service great products mollie an joe are outstanding employees

Great customer service at the counter, felt like I got a professional instillation of products purchased. No real waiting are, and where they direct you is not very clean. Area could use a broom and a mope, especially mens room

Mollie at the Olathe location is always on her A game. Knows her stuff and always friendly!!

Very friendly staff very helpful

With the exception of a couple small glitches I had a fairly good experience and received a very good product for what I bought.

I almost lost a wheel on my boat trailer and came in to the store carrying the mangled wreckage of what used to be my wheel. They didnt bat an eye, knew exactly what I needed and got me fixed up. If you have a trailer issue, this is the place to go. If you are a Tomb Raider fan, you will be disappointed. Different Croft. : )

In and out quickly with the parts I needed. Fast knowledgeable service.

At least my Nissan was not equipped with trailer lights they hook them up great people behind the counter and in the shop pulled away satisfied with lights working

We were repacking our campers bearings and they not only helped us find the right parts but also showed us how to do it. Amazing service!

Got in, found my parts I needed, paid and got out quickly. Always have your trailering needs.

Always friendly and very helpful to answer questions.

Relaxed and effective when I was uptight and unsure. Needed to fix a trailer issue in minutes to stay on schedule with a large project in North KC. Croft came through with exactly what I needed and in less than 10 minutes.

They have awesome toys and great customer service

Always great, fast service at a fair price.

I recently purchased a 5x10 trailer and was pleasantly surprised with the price, quality and level of customer service. Granted it was not extremely busy but I was in and out right away.

Great people great place

Probably the best place to get your utility trailers parts, just call before driving there, sometimes they run out of parts on stock..

Excellent help getting repairs taken care of on my trailer

Get what you expect here. Usually gotta wait on something. But it’s something you have to expect with minimal staffing.

Phenomenal group of people, always great service.

They understood my problem and provided a quick and easy solution

Their service sucks unless youre buying a trailer or are using them for large repairs. Go in there for little parts and they act like you dont exist theyre too busy or too cool to help you

Always a good time herr

Nice job

They dont really take care of repeat customers all that well.

They went the extra mile to help me when my trailer lost its wheel when passing through.

Nothing in stock

Great service and and very understanding

Place to go if you need a swing hitch conversion.

Girl at counter is great

Great people to work with

Fast n friendly

If it has to do with trailers,this is the place

These guys will go above and beyond for you.

Grear people

Only place I trust for trailers

Limited selection, but friendly staff.

Best in town

They are not honest !

Fabulous

Outstanding

By parts

Okay