My car always drives great after visiting. Employees work hard. They have always been honest about when my car needs things.
Fixed a nail in our truck tire, no charge. Quick and friendly service to fix a slow leak. Huzzah!
Tire technician was awesome and fixed my flat tire situation towards the end of the day so I could travel the 16 miles home. Appreciated the service.
Great team service and product.Outstanding as always.Thank you!
10 thumbs up. They have always been timely and profesional. Best automotive experience Ive ever had. 👍👍👍👍👍👍👍👍👍👍
Had a slow leak. The folks at this Schwab are the most friendly and helpful ever. And efficient. Dropped in and was out in 45 minutes.
Workers are all friendly and understands my needs when tires err is involved.
Was cautious at first.. thought it was a warped rotor.. ended up being a wheel hub assembly.. was still cautious... they fixed it in 4 hours... money well spent
Very professional, l left my trailer for new tires with them overnight until I could come back and pick it up and they have a secured fence to keep it locked up. Quick and Friendly service.
Fixed my flat for free. Ill definitely go back, and I highly recommend them. The guys were to thorough, knowledgeable and friendly.
Bought some amazing fuel Vapor 20inch Wheels and some open country tires. Looking good. I had noticed some rubbing with the new tires and brought it back to the shop for advice. They said cutting into my wheel well and bumper was a common fix. I had see it done online so I figured they would know how to best fix the problem. Now there is still rubbing and where they cut flaps in the wind while I am driving and sounds worse than the tire rub. I called today and another salesmen said the other 4Runners owners were sold leveling kits to keep from destroying their bumpers and wheel wells and they didnt have tire rubbing. I purchased these from you guys thinking your tire and wheel specialist in this field and would have taken the time to let me know exactly what I needed. With 2800 in wheels and tires why would it be best to cut apart my vehicle rather than a leveling kit to do the job correct. I hope you guys can make this right. I have always trusted Les Schwab and would have thought if it needed a leveling kit to start you would have told me. Can this be made right. Is there a way to make the tires work as well as restore the unnecessary damage to my bumper and wheel well.I have added some pictures of the amazing tires and the damaged cut area that rattles while driving and still rubs when I back. Help me out Les Schwab. So update on where I am with this process. I have spoken to Chris another manager and he and I have agreed to solve this I will need to put a lift/leveling kit on and repair the cut out section on my bumper. I honestly couldnt be more excited and pleased to be working with these guys. I am glad to report they are 100% the company my family has been dealing with. Please take the time to ask more questions if your going to do these things to your vehicles. I should have made sure they understood what I was asking. Sorry if I didnt communicate that I will next time and moving forward. In all things.
Super nice guys, had guests in town and they popped their tire on our driveway, fixed a flat the next day and pleasantly surprised it was for free! Were new in town, and will definitely be coming back here for our car needs!
Ive been going to this location for years and they always go above and beyond every time. Ill never go anywhere else for service unless I have to. This location embodies les schwabs slogan of doing the right thing matters and I am so thankful for their wonderful service.
Les Schwab of the old days, like it used to be! Fast, super friendly service. Nice gentleman was knowledgeable and very helpful. In and out in a hour and the job was done right and with a smile.
The guys working on my wheels were excellent. thank you
They provide excellent tire service.
Our experience was beyond our expectations. We live in Beavercreek and during the ice storm our motor home was our home. The house had no heat or water. The motor home broke down on our journey for gas and propane. Less Schwab received the RV via tow truck around 3:00. To help us back into our temporary home, Javier and crew worked late to repair our the RV and we were back in our home by 6:30. Les Schwab takes care of all of our vehicles and they always go the extra step. Thanks again!
They have always treated us fairly. I appreciate up front and honest answers. Oregon City is my main location. But Ive had great customer service at everyone Ive been to. Thank you!
ALL the staff was extremely knowledgable of all the products. They did not try to upsell me. They actually talked me out of a higher priced product to go with a less expensive more durable product with a better warrenty for my vehicle. The place was clean and comfortable even during construction. Every staff member took the time to listen and communicate with each customer that came in. I may never buy brakes, tires, wheels or shocks anywhere else.
Flat repair at no cost. Same great service.
I just want to say thank you so much! Had a blown out tire on my car was looking at paying over 400 dollars and left only paying 35. Im very grateful
Nail in trailer tire. Fixed free of charge. Thanks
Incredible service always and deals
Went for new tires. Great service. Very informative staff.
Well I pay almost $2800 for a new braking system including new rotors calipers breaks alignment balancing and rotation just to have my brakes go to a floor while I was driving so I took it back and they said it might be something else so whatever well Im just going to say my break didnt do that before I took a back again and now they resolve the problem theyre a great bunch of people
I found the Managers Toyota Tacoma parked in an EV charging spot at Fred Meyers. Your efforts to be a green company go above and beyond. You must have spent a fortune modifying a Tacoma to be a plug in electric vehicle, Toyota doesn’t even make them electric. I know you wouldn’t be lazy and just park in the EV charging spot cause you guys have been doing the right thing since 1952.
Got to here at 920am to get tires rotated which I bought here was told about 1 hr 11oclock was still waiting i asked what the problem was they said have 2 people in front of me so i went to another tire store an paid to have them do it not too happy
Great service as always. Their prices on brake work and the like are pretty high but the tire prices are comparable to most but the after purchase servic we is always better.
Awesome service, no pushy sales, and have fixed flats for free for both myself and my wife.
Josh is probably the nicest gentleman Ive ever had work on my tires. He was very friendly, very kind and I appreciated him checking my tires and informing me about my sensor.
Matti was great she found the information needed to help make my decision on a set of tires. Keep up the great work. Thank you for keeping our family safe on the road.
Granted I was there for four and a half hours I got a really good deal and my car drives great thank you guys I will feel safe in my car
Nice people excel service
I give them my biznass. Newly remodeled nice clean facility
Javier went above and beyond to make sure I got back on the road quickly and safely. His level of professionalism is unmatched, by far the best experience I’ve ever had when dealing with automotive issues. My family and I will be back when we need any of their services. Thank you Javier!
Fast service. On time. Work was done on time and the price quote was accurateFriendly good customer service
Tim gave absolutely the best customer service I have ever gotten period. Definitely coming back if I have more issues with my ranger! 10/10
Thanks to Dorian and his team for swapping out our old steel wheels with these much nicer aluminum wheels on this trailer we use to help serve Veterans. Outstanding job! Your team is always friendly and waiting to help.
Fantastic experience!
2.5 hour wait to have a leaky tire looked at so I could get safely home after a long day at work no thanks I wont buy tires from your chain anymore for my car my wifes my trailers tires . Would have taken 5 minutes but since it wasnt a sale you put me on the back burner. To bad so sad fair well
I came into OC Les Schwab with a nail in my tire, Javier ended up working on two tires because of a mistake I made and he was extremely patient! great customer service! got me right back on the road within an hour! fantastic employee and crew!Kristin Tiller
Dorian the Manager is GREAT!!! I HIGHLY RECOMMEND YOU GET ALL YOUR TIRE WHEEL BREAK AND ALIGNMENT NEEDS TAKEN CARE OF AT LES SCHWAB OREGON CITY, AND DONT FORGET THE SNOW TIRES AND CHAINS THIS WINTER
Went during a busy weekend to fix a tire leak and their service was friendly and quick
Stopped in to replace moms battery! Had it in stock an got a 72 month battery for dang near the same price every one else wants for a 36 month?!$@! Thanks again!
The best place period but expect to wait twice what ever time they tell you.. so dont be mad they are the best and worth the wait
3 years ago I moved from Gresham to Oregon City and started going to the OC Les Schwab after being a long time customer of the Gresham location. On 9/24/20, while I was at work, I got a notification that there was a hard inquiry on my credit report. I stepped away from my desk to try and figure this out and discovered the inquiry was from Les Schwab. I called the Oregon City location and spoke with a woman, I believe her name is Toni, who told me she had ran my credit but it was a soft inquiry and shouldnt affect my credit. I asked her why and she said they always check your credit when you transfer from one location to another. When I got home from work and checked Equifax, turns out it was a hard inquiry and will remain on my credit report for 2 years. I filed a dispute with Equifax. I later went to the OC location and asked them who gave them permission to run my credit report. The same lady told me the Gresham office sent over my original written request for credit from 2015, and that is what gave her permission to run my credit. I tried to point out that a 5 year year old application does not give the permission to run my credit indefinitely, she laughed at me and said she would try to get the corporate office to fix this situation. Said someone would be in contact. Here we are almost 2 months later and I havent heard a word from anyone. If you are expecting anyone here to actually care about you situation, I can tell you, they dont. I stopped by again today and the same lady laughed right in my face. Such a serious lack in empathy for a mistake they made. If you work as hard as I do for my money, find somewhere else. These people dont deserve you money.
Always a great experience. They go above and beyond to help.
Kind and thorough. Couldnt ask for anything more.
They were super helpful to me today. And the remodel looks really nice.
Excellent service as usual. My tire warning light came on, so I stopped in at Les Schwab to get it checked out. Unfortunately one tire needed replacement. They found me a good quality tire, which happened to be on sale. They got me in and out quickly.
The best les schwab I know of. Personal are a A+. Been a customer for 35 years
An hour to air up a tire for a long term commercial customer. We use our vehicles for service and being out an hour is detrimental to our production. Won’t be coming back to this location or any for that matter.
I visited Les Schwab to have my tires rotated and balanced and to have my car inspected before I go on a trip to Bend this weekend. They asked if I wanted to wait for my car there or drop it off for an hour and a half. I chose to drop it off so they could have more time with my car and I didn’t have a time crunch I was under.They called me less than an hour later to come pick up my car. When I arrived at Les Schwab the girl at the front desk said everything looks good, normal wear on your tires and your breaks look good, nothing wrong with my car.I was happy to hear this and went to Jiffy Lube for my Signature Service Oil Change. My technician promptly had me checked in and told me that my rear break pads were below the red zone and pretty much didn’t exist.. you can imagine how shocked I was to hear this since less than 10 minutes ago I was told by a team of “professionals” that they were okay.I’ve concluded that they must not have taken the time to inspect my car fully and didn’t check my break pads while my car was dropped off. If I hadn’t taken my car to Jiffy Lube I would have drove over 100 miles this weekend without rear breaks. I am thankful for Jiffy Lube’s thoroughness!I am disappointed that I didn’t receive an email survey after this visit so I could give my direct feedback there. I am also very disappointed in the service team that was working yesterday afternoon when I brought my car in. I’m doubtful I’ll be going back to them for any type of service because I don’t think they cared about me as a customer or my safety.
Nice new facility, and great customer service.
They got my tire repaired for free and had me a quote and solid advice!
They are the absolute worst, they messed up my brand new tires and dont even care.
Normally get great service here. Just got off the phone with Shelly and she is very unfriendly and less than informative. Really seemed to be upset that she had to answer my questions on the phone, almost like it was a job that was beneath her. Sad and pathetic employee in my humble opinion. Customer service is an expectation not just an duty.
I went on one of the worse possible days, first sign of snow. No appointment walk in. I fully expected to be turned away. The place was packed with customers with no end in sight. The staff was cheery and appreciative of my business. The techs that you can clearly see out in the cold and wet service bays were moving fast and efficient, yet you can clearly see them checking and triple checking their work. Comparing this to the experience I just had at Firestone in OC... I have to wonder how Firestone is still in business here.
Great service, got me in an out in 20 minutes for a tire rotation
I always take my vehicles to LS and I always get good results. Talk about good customer service. Timely work and easy to talk to, they really do stand by the phrase “always do the right thing”.
Great service, bought 4 new tires and was in and out within a hour.
Came to the college to exchange my flat for the spare. They wouldnt have charged but I decided to go straight down for 2 new tires. Only 48 bucks though so Im not complaining! Saved my day is the point! Thanks guys.
Had a very bad experience at Les Schwab this morning. I was trying to get a battery for my car. The staff said they needed to check my battery and asked me to wait in my car for someone to come out and look at the battery. No one ever came out. I waited for over 30 minutes. I am finding this is an issue at a number of business since the pandemic. If the business doesnt want to deal with you they ask you to wait in the car. Once out of there sight they forget about you. This is obviously what happened to me this morning. Luckily there are a number of other business who sell car batteries in the OC area. But I will think twice before returning to Les scwab for any reason and I have been going there for over 30 years.
They’re always helpful and quick with great customer care
Everyone that I encountered today were incredibly polite, helpful, had great customer service skills and made the whole experience good 👍
While driving home, I was waved at by someone who pointed to my front passenger tire. I immediately pulled over to find it almost completely flat. I carefully drove to the nearest gas station, but it didnt have an air station at all! A friend lived nearby, came & took me to an auto parts store where I bought a tiny air compressor that plugs into your lighter. I called these guys at 6:05pm but they said to come in! It just needed a new valve stem, which they replaced at NO CHARGE!!!!!!!!!! THANK YOU GENTLEMEN!!!!!!!
Just pulled a few a nail and a screw out of my tire. They were very courteous and professional. NO CHARGE! Couldnt get better than that.
Love Toni so helpful
Great customer service. Theyve always had great customer service. You might pay a little more with Les Schwab sometimes, but I always leave the store feeling like I got the best service possible. You guys are awesome. Keep up the good work!!! -Dan
When you have flat Tire in your own Home property because of something else putting screws and nails around the tires too given you flat tires you have a place to go and they will gladly take care of it to day with you and putting you back on the road. Thank you Les Schwab Tire.
These guys are always busy because they are awesome! I love their customer service. Yes their prices are higher but thats because they dont nickle and dime you for so many of their services. Thank you for being in Oregon City!
Always great service, they run and sing as they work. Everyone is having fun working. Great team they got. I will always be a loyal customer. Keep up the great work.
Fast courteous service. Great job.
Waited an hour to get a screw removed, not the greatest wait time but typical and understandable. I was next up when I requested my keys back without service. When I see the same guy working on cars also driving customers cars I figure its time to go elsewhere. I take pride in my vehicle and having a dirty shop guy climb in my vehicle is an unacceptable practice, shows little regard for customer care regardless of how busy you are.
1st of all I must state I did not check 5 stars because I simply never do. I dont love having work done on my vehicles even when it is imperative it gets done.My experiences over the long term have been great at almost all of the stores. We have been using Les Schwab for the vast majority of our vehicles work. They have always been very courteous & friendly. Yes there are times that an appointment may be a little longer than hoped, but the store is a very busy store. I could eve say extremely busy. It is rare to see anyone not working at their best and this would only seem to be after an extended rush when one must catch their breath. It is always frustrating when one waits. I just look in a mirror and ask could I really do better?Bravo to Les Schwab, in particular the Oregon City Store.
It’s not what it used to be,Whenever someone would drive in to their shop, they would run to you. But now, you have to go in their office to tell them what you need.I was offered something that I don’t need twice. They don’t care about their customers, they care more about the money.I was told that they were going to check the air from the back tires and they didn’t do it. One back tire needed air and it still is low on air.I was sold 2 valve stem replacement with tire pressure monitoring system, however, my car is a 2002 and it doesn’t have that feature. The worse thing is that they did not replace those valve stem, they left the old ones there, so I got charged for something I didn’t get.I think is time to take my business to a place that will replace the things I was charged for.It is a big disappointment specially since my money got taken and not given what I paid for.
Way to go Les Schwab thanks for getting me rolling again.
All ways great service.
I always get great service here. Sometimes theres a significant wait if not scheduled ahead of time, but they give accurate estimates. Love the free service included for tires purchased here.
Had brake work done, they exceeded their estimate by $200. Went to pick it up, and they still were not working. Had to come back 6 hrs later and pick it up again. Their work quality has gone down. Will not be back.
I can count on easy courteous service... They repaired my flat ... No charge ... No hassle. I love Les Schwab.
Every time Ive gone here they have always been excellent l, quick and professional.
I posted a review about this place a while back, and it wasnt great. I wanted to update, because they were so kind and remedied my issue even though it has been months since my initial visit. We are now going to be using them to put a lift kit on our truck, and new tires. I will update after that is done as well. The staff was very kind to my husband when he went in to find out about adding a lift to the truck - even though my husband doesnt know much about these things.
Came in just for a Pre-Trip Inspection and a second opinion of another shops work. Les Schwabs employees were kind and well-organized. They listened to the problem and explained what they saw under my cars hood. While we didnt have any complicated repairs to be made, by doing the simple things well, Les Schwab fixed the problem the other shop caused. Ill definitely be coming back next time!
Customer service is unrivaled... work is always guarenteed... no one beats Les Schwab
I dont usually give 5 starts, but this experience definitely deserves just that! We bought our tires from a different tire shop, we had used them before for some auto service. Up until now, we had a pretty good experience. After pulling in our garage last Friday night, I could hear a hissing noise from underneath the car. I got a rug out and looked around, thats when I found a nail sticking out of the tire. It was just 6 oclock and I called our tire shop, they said that theyre closed and booked out till Monday. They advised to call around to see if anyone could get me in quicker.. What??? I couldnt believe that after years of being a loyal customer, they were just going to tell me to call around. Do they not want the business, I was very upset.Saturday morning, before our sons 9:15am basketball game, I called Les Schwa - Oregon City at exactly 8am. I was advised to just bring it in, that itd be done in an hour or so.. I checked in the car around 8:30am and by the time the game was over I received a call advising it had been done. I asked, how much and he said, its on us, its free..I mean, even our tires say a different tire franchise.. It didnt matter, and the wait (if I wouldnt have had to go to the game) was only an hour and 20 minutes! When it comes time to replace our tires, we are definitely bringing in our vehicles to Les Schwab - Oregon City!!!Thank you so much!!
As always. The only place to go. Quick courteous and has your best interest at heart. Customer for life.
Great place, can get busy at times but they fixed my tire that had a nail in it a nail in about an hour when I arrived without an appointment
I pulled in to have tire pressure checked due to indicator going off. Turns out I had a nail in the tire, which was fixed at no charge! Amazing!
Good service, always friendly and professional .
Wow! I really have to stop and think about how long I have been going to the Oregon City store, maybe 8 years or so. At present 5 different vehicles in the family see their doors. Really a fantastic bunch of hard working people. I have never had a complaint with them and will continue to go there till....well, Dorian knows, lol. Only once have I returned with a problem, it was a part under warranty that failed, and guess what...no problem. They honored their warranty and said have a nice day Don, well see you. Bunch of great people!
My name is Dan Grimes. I went in today with a screw in my tire. I requested a tire rotation and to have the screw removed. To my surprise they fixed the leaking tire and rotated the tires for FREE because I had been there before. Awesome attitudes and very friendly. Great experience!
Fast and friendly service! I always enjoy my visits when I have to go to Las Shwab.The Free trip check saved my life!!
Great folks working there. The first trip they couldnt find the leak in my tire, but I went back when the tire had lost air on its own and the were able to find and fix the leak. Then they wouldnt charge me for thghe work.
Super fast service to get us on the road again! Stopped in for a flat repair, ended up replacing all the tires at a great price in record time!!
Always great service. Came in 20 minutes before opening. Very friendly