Moral quandary: Do I tell the world the truth about how much we love this store and how amazing the bargains are and how great their customer service is and share? Or do I give it one star and write a fake review so that I get it all to myself?
The better NPS store you cannot beat these guys in price! They have just about everything you need for your home & more. Their customer service is second to none, they will treat you better than your mother.
They are always super friendly and helpful when I go in. Always finding great deals on things that usually retail for a high price. Never a time that I walk out empty handed!
Found an item on Facebook I didn’t know it was a store or business and I sent an offer. Ricky Lee declined it, but also blocked me. Ricky Lee should have been polite and just say I’m sorry this is a business cannot go any lower. If I’m selling something and someone offers I either say ok or politely respond to them in a nice manner.It’s Just rude and disrespectful to a customer.
Date of Visit: 9/7/2019OVERVIEW - 4.25Came here after finding a listing on Facebook under the Garage Sale Page.LOCATION - 4The Treasure Trove is a little hidden off of State Street just a little in an area with large buildings that resemble storage units.PRICE - 4The price seems good, but not amazing on some items, whereas others yes, it does feel like a good deal.PRODUCTS/SERVICES - 4The products appear like a scratch and dent kind of store, or products that fell off a truck. Granted, a good percentage is not in that condition, most look good and reasonable for purchase.POINTERS/PERKS - N/AIm sure there are plenty, but my understanding is Facebook is where to find everything good and special.EMPLOYEES - 5The employees are friendly and helpful.
We purchased an amazing tent from there for way less than retail! Upon set up, we noticed a couple pieces missing (nothing major) and I messaged the business to ask about them. I received an instant response and a look around the store and they found the items! The prompt response, excellent customer service and reliability will guarantee we return. Thank you!
I dont do reviews often, but I feel we need to put more positive words out there & not always focus on the bad experiences we have. From the first day I shopped here, through messages online & as I walked through their store door, they have been so helpful, kind, welcoming & most of all friendly. I appreciate that Ricky & the young gal at the front desk took care of me. If you have questions, they are quick to answer back. I am a forever customer! Great customer service! I wish that I can give them 100 stars! Thanks for the best customer service experience!
I bought a bike and Rick guaranteed a full refund if I changed my mind. I took it home and realized that it just wasn’t going to work for my purposes, and with no questions asked, he took it back and gave me a refund. You don’t find that kind of customer service at other liquidation outlets. They have a wide selection and things go fast. They even let you prepay for items that you find online, and if you change your mind when you get there, you’ll get your money back. Rick and the other employees at Treasure Trove are great! I’ll definitely be back.
I dont usually rate businesses but these guys deserve every star Im giving them. I would confidently buy anything from this place knowing that they have my back and will go the extra mile to ensure I am 100% satisfied. Rick is just outstanding and has demonstrated some of the best customer service I have ever experienced. I will definitely continue shopping with these guys. Killer prices and top-notch staff. These guys are great!
I highly recommend this store! They offer a wide range of random products that all appeared to be new in box. The owner was beyond helpful in helping me find what I needed and everything is priced at a discount to any big box store. My experience was excellent and I walked away feeling my faith in humanity restored.
Highly recommend this place, you will find the best deals here and the boss is so kind! Rick has been my most favorite boss ever! He takes good care of his employees and his customers :)
I went there for the first time today and bought a hard sided pet carrier. first of all it was a really good price. When I got home I noticed a huge long crack in it. I called the store and talked to Rick. He felt really bad about it. he asked me to send a pic. I did. secondly, he immediately refunded my money and insisted I keep the item if it was still usable and I think it is. they couldnt have handled the issue better. from the time I ent pics to being refunded was 13 mins. I highly recommend shopping there and I will be coming back Im sure too often ha.Also I never leave reviews
Most amazing customer service! I purchased an item that had one part broken on it and from the time I contacted them to the issue being resolved was 5 minutes. I would recommend them to anyone!
We love to go and check it what they have. Can always find something we want/need! And at a dang good price!!!
This place is amazing! They basically take overstock goods of any kind and sell them to you for the cheapest price possible. We got a Better Homes and Gardens queen sized comforter with 2 shams and 2 pillow cases for $35. Lowest price online was $55 for the same set. That may not be a big deal for some, but it is for me. They also have full 4-6 place dinner settings for around $30. They have toys, tools, kitchen appliances, camping gear, beds, and so much more.
Absolutely love this place! They have everything! Great customer service. The item I wanted was gone by the time I got there but he hooked me up and made sure I left with what I needed!
Lots of good quality cheap stuff just wish they got more trucks.
This place is absolutely awesome. Rick the owner gives great customer service and I find something awesome Everytime I come here. Me and my wife are number 1 fans.
This store is the best store theyre very helpful they look for anything you need if you have any problems and you bring it back there very good tree turn love these guys to death get your butt in here and theyll help you out love them bunches
I had a problem with the item I had purchased and they refunded my money, no problem. They definitely care about their customers! I will be a returning customer, no question.
Great store everything is about 35 percent off of retail value. Got a lot if stuff here and the guy there was very nice amd helped load our car with what we got
Great deals. They have things for kids and adults. Nice owner and workers
Love coming here. Make a weekly visit just to see whats new. Always friendly and helpful.
Treasure Trove is the right name for this place. I stumbled upon them thru a KSL ad. The prices are great and the shear volume of stuff is somewhat overwhelming, but it is a really fun place to visit and score a great deal!
Great things to buy. Excellent price and variety. Congratulations guys.
They are so helpful and friendly. I love going to their Facebook group to see the new items
You can find some pretty good deals there most of the time
Great customer service. Nice selction.
This store is the greatest! The owner and staff are the sweetest, helpful, and very pleasant. Shopping here you feel like theyve invited you in to their home, like a long time friend. Their inventory is constantly rotating with new items everytime I go there. I find those things that I needed at 1 point but forgot because I didnt shop for it when I needed it, as well items I never knew I wanted or could use! So much stuff with prices you cant beat anywhere! If you find it somewhere for less, have proof and can verify it to show them they will instantly beat it on the spot. I came across this little gem of a store by accident but I guarantee Ive shared it with everyone I know as the place to go before they shop big name shopping stores cuz they just might have it. I love they have a fb page where as items hit the shelves if your a member you can see it here first and they take payment online. better yet when you go to pick it up and find its not exactly as you thought its no problem they give your $ back. There is no holds first come first serve but I have purchased stuff but unable to take it with me due to space or vehicle equipped to carry it, no problem they set it aside leaving you no worries it will be as purchased in tact when you arrive to pick it up. I reccomend this place to anyone looking for a great experience hassle free discounted cost for your needs.
Love, I LOVE IT !! The Staff was Very Friendly and Helpful, And the Price are GREAT, I will Definitely be back 👍😊
Great people and great cautomer service, really appreciate Rick and staff.
Very high priced for items that came on damaged pallets. Could go to Wal-Mart,Costco,or just get the same items on the internet for cheaper. Theres no savings here.
Treasure trove is the correct name. A must stop.
Find good things at a cheaper price. If your looking for a gift or need something look for it here first
So many different products and priced fair. My Husband is addicted to this place!
Fun place to find treasures!
Great deals! Go for the dishes!
Great stuff at amazing prices
Come here for fun
This place is great!
Products in great conditions.
I dont have one but would like to check them out . Problem is there hrs work 6 days a week by the time i get home there closed .Where can I find prices please ?
Amazing prices!