Great service and trustworthy! Brandys shop is a true family business. Thanks so much for taking such good care of us for years!
Since I met him, Brandy Wilcox is the only guy that I will allow to work on my vehicles. In a business where you dont know who to trust, this is the guy I trust. It all started on a bar stool at a nearby pub. Hes an honest, hard working man.
Today I ordered replacing brake pad.Professional job within expected time and reasonable price.I really like the atmosphere of this shop.
I was very impressed by everything, from the customer service, the communication, price and quick service on with my car. WILCOX AND SON WILL ALWAYS BE MY FIRST CHOICE IN CAR REPAIR SERVICE.
I came for a A/C evac and recharge and it was only $99 which isnt that bad since other places charged more. Service was quick and everyone there was nice and greeted me in kindly.
Quality work; The mechanic seems honest and trustworthy.Came in to get my brakes replaced after hearing some squeaking. The honest mechanic pulled the wheels of and lifted the vehicle to demonstrate that I did not need to pay for the work as the brakes were in great condition. Instead, he fixed my actual problem for a fair price. Thats all I needed. Thanks!
I am disappointed that I did not know about this business sooner.To be fair, I have been negligent with my car. Recently, it hadnt been driven for a year-and-a-half due to getting stuck overseas and the pandemic. But, thankfully, my time overseas was a reminder to have more gratitude for what I have. I decided to take better care of everything in my life, one of them being my car.I had always just gone to those corporate in-and-out places, but had a feeling they were just going through the motions to get what they could. I mean, who was I to argue - I dont know much about cars!But I needed the big guns to make sure my car was safe to drive after such a long time of sitting. After all the rave reviews noting the honesty here, I figured I would give them a shot.My car had been rough idling, so I made an appointment on Friday for them to see it on Monday. Monday morning I left my car with them, and later on they called to tell me what was a need to be done, and things I could possibly get done. I chose to just get it all done because I wanted to be sure I could trust my car after so long.The friendliness and honesty of Becky and the man who spoke with me on the phone really helped me appreciate this place that much more.My car is running oh so smoothly and has given me confidence to drive it again. I trust my car because I trust these wonderful humans who fixed her up.Thank you so much again!Yall will forever have my business from now on!!!
Just had some major repairs done...not only was their price WAY better than the quote from the dealer, they also diagnosed an additional problem that the dealer missed. Couldn’t be happier with the repairs and their service. Would give them more stars if I could - best mechanic ever.
Friendly, clean, reliable, fairly priced, and very timely. Brought the car in at 9am and it was done at 11am. Family owned and operated company that cares about clients and doesn’t just see them as dollar signs. Didn’t play any games like some places do. Car runs perfect now. Thank you!
Awesome job and very fair prices!
Great service! Knowledgeable! Will go to Wilcox and Sons as long as I live in Orlando!
Friendly. Efficient. Cost effective. Overall excellent.
One of the hardest things to find in life is a honest mechanic. Ive found one here. Incredible service.
I had trouble with my mini Cooper not starting and these guys were so helpful and pleasant to work with. They actually saved me money by figuring out the chip in my car key had gone bad and my problem was solved by using my spare key. They also squeezed me in between their other appointments on a Friday so I didnt have to wait over the weekend. I think theyre super decent human beings.
Would recommend. Great and honest service.
Always friendly and affordable.
I absolutely love this place. I made an appointment and they got me in and out with my tire rotation and oil change in around 45 minutes. They are super friendly and knowledgeable. I would recommend them to anyone looking for a great deal. It’s not the closest mechanic to where I live(as I live near Disney area), but well worth the drive to go downtown.
Husband and wife team that are Knowledgeable and friendly. You need to make an appointment because they are busy. Definitely would go back if needed
Great experience with this family owned business. I came in for an oil change and was on my way in no time. The owner’s wife was super friendly and welcoming. I would highly recommend!!
Great place did everything they said they would at a decent price
Best mechanic Ive found in Orlando. Honest and skilled. Hard to find this day and age.
To start off, the waiting area was incredibly clean, comfortable, and customer friendly. Ive seen spas with worse waiting rooms. There was free Wi-Fi, phone chargers, water, and coffee. Little things like that show that the business cares more about just fixing cars, they want to make customers happy. The staff was incredibly professional and friendly, and totally open and honest about everything. Those are all things that are sadly hard to find in many auto-mechanic shops, setting Wilcox & Son apart. I brought my car in on Monday at 1:00pm for an issue with my battery terminals. They told me it likely wouldnt be done until 5:00pm the following day. They call me three hours later to inform me that the car is not only ready for pick up but for a cheaper cost than we were expecting. Usually car troubles are some of the most stressful experiences we can go through, but honestly, Wilcox & Son took so much of that weight off my shoulders. I would absolutely recommend this business to anyone and everyone who needs help with their vehicle. They wont just fix it but theyll do it quickly, affordably, professional, and with the upmost courtesy.
Answered all questions I had. Would definitely recommend
This Place is amazing. They are fairly priced, helpful and kind, and their office is comfortable and full of accommodations for the waiting customer. My car was done in 15-20 minutes after I got there, and they even checked several things for me for no charge. Then, when I left my reusable water bottle there, they called me to let me know that they had it and they would hold on to it until I came back! I would give more then 5 stars if I could.
Always willing to help on short notice. They are honest and knowledgeable, not something thats commonplace in the auto repair business. I will continue to be a loyal customer, so glad to finally find a great repair shop!
They are the best! My to go place when it comes to my car.
These are the best and nicest mechanics Ive ever met. Ive been going to them for 5+ years for any car problem I have in Orlando and to prep for long road trips. They are great at talking you through your options and your cars most immediate needs, so that you can prioritize services accordingly. Really hard working family, thank you for your kindness and consistency!
Great customer service! I found them on google and needed to get my car in same day and knew I didn’t have an apt and they were still able to look at it due to my car overheating. They were able to get me and check out the problem and fix it all in one day! Very welcoming atomsphere! Thank you guys for everything! Definitely found a new place to take my car for the future!
Great communication, prices and quality of work.
Brandee is one of the few mechanics Ive used that I know I can trust.
Very courteous customer service. They seem to always put the customers needs first. Price is never an issue. Highly recommended!!!
Its tough finding a shop in Orlando thats honest and has no problem showing you whats going on with your vehicle but this shop is great. I moved here from Tennessee and if I have any repairs needed I will definitely go back. Thanks
Clean fast honest brought my Buick in when they were a little busy and they made time. worked with me and my insurance very pleasant experience this is our familys new mechanic One Stop Auto Shop
Best service. Best prices. Great people.
Saw all of the good reviews and decided to get my car services here... No regrets and very reasonable prices. Great service!!
Always friendly, helpful, and prompt. Nothing hes fixed has given me any further trouble. Id recommend him.
The guys got me in right away, fixed the problem at a fair price, and got me on my way. I appreciate their professionalism and I would definitely recommend them!
My experience with Wilcox and Son Automotive. was amazing, I will be a loyal costumer for life. Brandee is honest and fair priced, better than his competitors. Which shows he has integrity, not common in the automotive repair industry. Both Breandee and Becki will give you a feeling that you came to the right place. They provide you a detailed estimate of you vehicle needs, and will do them in a timely manor. So, I highly recommend going to Wilcox and Son Automotive for all you repair needs, go anywhere else and you might get robbed and not even know it. Thank you Wilcox and Son Automotive for being who you are, A family owned and operated repair shop.
Used Groupon and had a great experience! As long as Im living in Orlando I am a loyal customer 🤗
Great customer service and the repairs are promptly done. Recommended!
Wiper linkage replacement was fast and inexpensive from what the other shops were charging. Im a happy customer! I Will definitely return and recommend.
Fast, honest, reliable, affordable. These guys are great and I highly recommend them. I will definitely be bringing my Jeep back.
Got an oil change here. Used a Groupon, service was fast and I was informed that I needed my motor mounts replaced, no one had informed me of this during
I have taken my car to Brandee for several years now and the service is always outstanding. He has never tried to sell me unnecessary services, and all work has been very prompt and fairly priced. I think it is the best shop in Orlando and would highly recommend anyone to bring their car to their shop.
Very fast and honest work! Brought my 2016 Corolla in and they promised me the Groupon rate ( oil/filter change/tire rotation $49.99) every single time from now on even if the deal isn’t on Groupon. They also have a waiting room with Television and Coffee. You won’t find this service for price anywhere else. Very authentic, real people growing their Buisness. Well satisfied with the Interigity and service. I would recommend this to anyone.
An honest mechanic is hard to find - but here he is. I first brought my car to Brandee because of the good reviews here and am a thoroughly satisfied customer. Prompt service, excellent quality, and a fair price. What more could you ask for?If you want your car fixed right the first time at a fair price. Bring it to Wilcox and Sons. Thanks Brandee!
Great experience friendly informative service and I havent had any issue with my AC Wich took 4 different mechanic shop
Always come to Wilcox for repairs to my vehicles or oil changes; great prices and treatment!
Brandee and Rebecca are amazing! They are not only professional but loyal to their customers. Communication is very important to me and every phone call/email was returned promptly. They are honest when it comes to pricing and priority! No matter what the repair is; BIG or small they can handle it! If for whatever reason I had any issues with a repair they went above and beyond to make it right. I would highly recommend them for any automotive work needed! :-)
Super friendly and helpful, patiently explained issues, preventative versus necessary, and pricing was fair and reasonable. Highly recommended!
Brandee has been working on my cars for many years. Being a women, it is scary taking your car in for repairs. Brandee has always been honest and affordable. Never selling me what I dont need. If you want an honest mechanic, Wilcoxs & Son Automotive is your place.
Brandee has provided auto service to me for a few years. He has consistently shown himself to be knowledgeable, hard working, honest, and fair in pricing.
Excellent car repair. Fair pricing and good work not much more you can ask for.
Great shop! they seem extremely honest and fair. if anything their prices are too low! and they really go the extra mile.
Always great & timely service.
Great mechanics at reasonable prices
Quick, honest and very fair pricing.
They have been my go to auto shop since 2013! Excellent service at an affordable price:
Did a great and quick job
Thanks for being early.
Best
Great shop
Good attention