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Publix Super Market at Town Park
12231 E Colonial Dr, Orlando, FL 32826, United States
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Publix Super Market at Town Park
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C
Review №1

One of the smaller Publix stores. Was very clean and well-maintained as are most of the public stores. Was in there on a Saturday morning and it was surprisingly uncrowded, but it was still early. Would have gotten five stars if they had a better supply of hand sanitizer, which was the primary item I was looking for.There was plenty of checkout staff and I needed help finding something, they were friendly and helpful.Parking is adequate, though not overly generous. Access off of Colonial Drive is good as there is a light at either end of the most common access points.

Pe
Review №2

Publix is the same in every store. Polite employees in 90% of the store. The Deli and Bakery are ok but less enthusiastic to deal with customers. I guess its more demanding than the other departments. Its like that in all Publix stores. Other than that the stores are clean, well maintained and when I enter with my Service dog, I always have a easy and helpful shopping experience.

Co
Review №3

Always love Publix for its friendly staff, clean stores, either self checkout or full service, and the BOGOs. Not to leave out the pub subs, either

Sh
Review №4

They have a great variety and fantastic deli wonderful staff eager to help and know where everything us

Pr
Review №5

Deli meats are fresh and tasty. The store is spotless.The bread selection is divine. Publix has the very best lemon meringue pies.It feels great to be greeted in a friendly manner as you enter the premises.Magazine selection is outstanding.

Me
Review №6

I love this Publix! I came to this location by mistake about 2 years ago and so glad I did! The store is clean, well stocked, the bakery has a lot of options including the monster cheesecake that is available on a case by case and found other goodies that I dont usually see. They added an enpanada section and those are not bad.What I loved the most is that they have their own cafe! It is small and more of a to go concept and they include smoothies! Those are delish and I always get their green smoothie and since I come around during the weekend, they have a special of $2 off any large smoothie or açai bowl! Cant beat that for a fresh smoothie made with real fruit and quality ingredients right from their own produce!A great publix and it is definitely one of my go tos when around the area.

Ma
Review №7

As a Publix customer service employee from another store, I know how we are supposed to treat customers. I’ve been shopping at this store for 3 years since it’s so close to my apartment, and every single time I go I feel like a burden to the people working there. I typically like to go through a lane with a cashier, (because hey, why be my own cashier at self checkout when I’m not on the clock) and I’m ignored by the cashier and bagger, who are usually talking to each other. Trust me, I get it, talking to customers can be exhausting and repetitive, but man at least greet me and ask me how my day is going! Today I went through self checkout because I only had a few items and it would be quicker. My store doesn’t have self checkout and I’m not familiar with using it. I was struggling to use it for a second, and the girl on SCO came over to me and was unbelievably condescending trying to help me. She honestly made me feel so stupid. The store is kept clean, and I’ve had a good experience with the people in grocery, produce, and deli. But man, the customer service staff just isn’t friendly.

Ya
Review №8

I love shopping in Publix, customer service on point store always carry supplies. They load the groceries in the car for me. Always have a smile. Great experience as always!

ke
Review №9

Went to Publix to get zero non-alcohol beer they had it Ferdinand that was in some odd cents a 12 pack so like 14 dollars went to Walmart one day Walmart seals a six pack of heinekens beer 4 $12 a six pack Walmart price was too high and theyre still too hot I would not buy Heineken from Walmart again I will always go to Publix because I feel like Walmart was cheating Publix is 999 great price.

Pr
Review №10

Fast service.. I dropped by for a bite to eat and I was in and out of the store very quickly. Place was clean and well organized.

Wi
Review №11

I love this store especially the Asian gentleman at the deli he has been at the store since its opening many years ago and he always makes my day when I walk by says hello ask how my family is doing very polite gentle individual. Your staff is amazing

El
Review №12

We ordered subs from Jacob and he gave us such a great experience! Super friendly and personable, plus he made our subs perfectly. We don’t shop here often but we would come back to order subs from Jacob again 😊

vi
Review №13

Always great. Always super clean. Great staff. Everything you need is there.

To
Review №14

They have a little dining room area where you could sit down and enjoy your fresh Publix sandwich 🥪 or hot 8 piece mix chicken dinner. 🤤🤤🤤

mi
Review №15

Clean, well stocked, and the always polite and helpful Publix staff. Deli gets busy at lunch so if you want a sub, get there early or order ahead if you are in a hurry.

Ke
Review №16

Prefer to go to this Publix over the one close to my house. As it with all Publixs the prices are high. The customer service at this Publix is not overbearing.

En
Review №17

This Publix is one of the many Publix in the area that are amazing. ALWAYs well maintained, clean and stocked. What makes a great experience is the staff members and they did just right. I needed help at the self checkout and they gladly came over and helped me. Extremely friendly and made me laugh. Overall great experience.

Za
Review №18

Great Publix as always (its a Publix so thats to be expected). This is a newer location so its quite nice.

An
Review №19

Always enjoy going to this Publix always smiling faces and eager to help, only thing is pricing, but its Publix what do you expect! LOL

Ch
Review №20

I absolutely love my local Publix! Even though they do NOT have FRESH BREAD BAKED DAILY like they ALL advertise (french bread). 😂 I STILL love you guys!

Be
Review №21

Had a great experience as usual. The inside of the place and the parking lot are very well lit. The employees and cashiers were helpful as always. Always an A to A+ experience visiting this place to shop.

Er
Review №22

Cant compare the quality to another super market. Wish that hispanic markets bring the same quality in or Publix starts selling more hispanic foods

Lu
Review №23

Always a good variety os fresh products. This time I order a cake for my son Birthday love it, as I requested and the edible candle was super fun.

Lo
Review №24

Staff especially customer service were always attention to customers need. Need to display a friendly smile on their face, to make customer more welcome to address their needs. I gave a 5 star because I was a former employee and I know the store reputation, customer will always compliment me when I was employed with Publix. Just this experience I recently encountering about job re-employment where I was discourage for a job interview.

Ma
Review №25

I give it 4 stars because it is the most friendliest super market. It is always clean .it gas great Bogos.I hate to say anything bad about such a wonder store,however I must say the deli department this morning was not so staffed. 🙃 I was helped by a young man his tag said he was an assistant deli manager. Super nice young man greeted every single one that came to the line and said he would be with them as soon as he could. I heard him ask 3 times for someone to come help with the hot box too. No one came over.i seen a lady move off the line 😒. I would always choose publix over another supermarket I do know things happen. I just felt bad for the young man.I will add the sandwiches were delicious. Thank you .

Da
Review №26

Love 💓 it, today we tried their $5.00 sushi and mushroom soup 😋

Ra
Review №27

The store is fine but watch out for the speed bumps leading to it. They are colored the same as the road and you cant see them at night so they are like land mines that will mess your car up

Vi
Review №28

Shopping today at Publix was a great pleasure there. The employees were extremely nice and helpful. Its very clean and the bathrooms are very clean too. Everyone had a great smile 😊. The prices were fair, awesome all the way. Ill shop there anytime. 5 ⭐ star rating experience.

Ir
Review №29

Love publix great buy one get one and bakery/deli has amazing selections and food.

Kr
Review №30

I wanted to say Thank you to the two Jennifers in Customer Service who helped me make my daughters birthday a little special. She was working at Publix on her birthday and the Jennifers took time to pick out a cake, have me pay for it, and then presented it to my daughter. Thank you for taking the time to do this and going above and beyond!

Mi
Review №31

Took like 5 minutes to even take my order. Made the order wrong couldnt count change short changed me told me that I got more change than I was supposed to and gave me an attitude about it and the food sucks. Last time I checked $0.18 was not more than $0.31 you should have to know basic math to be a cashier.

An
Review №32

Clean, wide variety of products, fruits, delicatesses. This markets also sell liquors (wine, seltzers, beer). good bakery and pastry (delicious chocolate cake)

Gr
Review №33

My experience in public should always have a great one my brother is one of the only people I know to get cash back after purchasing that after purchasing a whole shopping cart full of groceries we also have family members that work there and they love the place to barely decent either you know everything considered now hey its a great place to make a family especially

An
Review №34

Love this store. Great and very accommodating people. ❤️

Ha
Review №35

Shout out to the most talented Publix decorator Carla! This sweet lady came through for me in making these sugar cookies to ask my ring bearer and flower girl to be in my upcoming wedding 💕 What a wonderful design & attention to detail she did. I am so very pleased & she should get a raise ♥️ Thank you Carla for your outstanding work!

Ro
Review №36

As a former Store Manager of over 25 yes. This is the best grocery store in the area.

Me
Review №37

Cashier Jennifer went out of her way to find the gum I wanted so I could have it to get to work. I really appreciated the fantastic service!

Mi
Review №38

Theyre very clean and organized.good quality food.More expensive than other supermarket but worthy.

Ki
Review №39

I love this public, This public is always clean, the shelves always stack up, and the staff is very nice and friendly. I wont shop at no other publix. 🙂💖

Vi
Review №40

Fully stocked clean store with very helpful and friendly staff.

Jo
Review №41

What can I say? Its publix! Its clean, VERY friendly employees. You can never go wrong shopping here.

R
Review №42

Good variety of products, store is usually clean. Sometimes the teenage workers st the register are too chatty with each other instead of conversing with customers.

Ed
Review №43

Went to walk in 2cnd dose of Moderna vaccine...very courteous and efficient

Mi
Review №44

Everything was great and well organized. Produce was fresh and neat. Found Everything need it.

Fr
Review №45

I cant say that this Publix has things that another Publix location doesnt have, but at least it matches any other Publix location, and thats good enough for me. Do you know people miss Publix when they move out of Florida? Ive heard this from at least two people that have moved out of Florida. Go to Publix. You wont regret it.

Ro
Review №46

Always a pleasure shopping here. Fresh meats and produce. Picked up a London broil ($5.49 lb this week). Yummm

Cy
Review №47

One of my favorite Publix to shop. The staff are always friendly and willing to assist.

Sl
Review №48

1.) *Putting item in bag*Please, remove item in bagging area.2.)*remove an item from bagging area*Please, place item in bagging area.3.)*click using my own bag*Please, wait for assistance.Fix the self-checkout

Ca
Review №49

Newer store, kind of an odd layout to get used to. Staff is really friendly and lots of premade meals. Parking lot is awful ypu have to be very careful driving and walking through it.

Da
Review №50

This Publix has a full-service espresso bar inside with a varied menu from iced cold-brew coffee to hot Café Cubanos. They also have lattes and regular coffee available. The price is comparable to most drive-thru coffee shops.

St
Review №51

We had a great shopping experience here, as usual. Employees are always helpful and friendly.

Li
Review №52

Great service and lines are not long.

Ma
Review №53

Great store!! Very good preventing COVID. Staff is very pleasant and helpful

Br
Review №54

Close, well kept, efficient staff, pleasant experience.

Gi
Review №55

I love my local publix, i could give it 5 starts but now no one wears a mask anymore 👎

ma
Review №56

I got a gift card for $200 from the store and it turned out to be a scam. The Publix just washed the hands saying we cannot help you and are not responsible for the loss.It’s the first time I got a gift card. Beware everyone!After talking to VISA claims I found that the gift card was used in another PUBLIX store.

Pr
Review №57

Though I had a bad experience with the manager named Erick but Mr. Gary was really understanding. I appreciate him.

Br
Review №58

I got some turkey from the deli, the worker didnt even clean the meat off from the last persons order so there were odd pink bits that I had to pull out.Good thing I dont keep kosher otherwise this would be very concerning

Ru
Review №59

I was visiting but found this store pleasant to shop in and well laid out. Friendly staff!

an
Review №60

Publix is The best!!! Always very clean and the personal...just Exceptional.👏

Ja
Review №61

Nice goodie bag for college move in weekend.

P
Review №62

Customer service at its best!!! GREAT job Team Publix! Keep up the good work.

Ra
Review №63

Everything is stacked very neatly and I was able to fund what I wanted in little time. Cashiers are friendly and bag person so courteous.

An
Review №64

Going shopping there is the best to shop

Al
Review №65

Every time I come to this Publix the Deli Department line is extremely long for the subs. I am looking at two managers talking while the line is long. The Department manager (Cruz) smiling at me as we all wait for the subs talking with the assistant manager (Geyer) . I haven’t been here in a month to come back the wait is still the same. My complaint is the same, why make your customers wait when it’s not necessary? There are only 2 people working the Sub station during lunch time just before workers get off work. It’s sad that the managers doesn’t see the need to assist customer to the full potential. However, Publix subs are good. Management know we will wait. The sad news is I only come once a month before I bought a sub every week. Waiting in line once a month isn’t going to kill me. Can you believe I am writing this complaint while waiting in line. I’m still waiting. SMH the good news is only once a month.

Ja
Review №66

Always friendly and helpful. I like many of the store brand foods. Clean too.

Ca
Review №67

Sub was quoted to be done at 6:40 in the app it is currently 15 minutes late and counting. Not the first time this has happened.

Z
Review №68

Medium to good Publix clean fairly well stocked staff is not as friendly as some other ones

Pa
Review №69

Ordered a sub but directions werent followed.Still was good and ready when I got there.

Jo
Review №70

Love this location! Easy to get in and out!

Jo
Review №71

Nice place, lots of fresh food!

Al
Review №72

My favorite place alwayssss, great great stuff with a beautiful smile and always always helpful 😍😍

Ba
Review №73

They are so great to kids there so both my girls love shopping at Publix!

Ro
Review №74

Of course 5 stars. Is PUBLIX!

Al
Review №75

This is a good Publix. What else can I say?

Pa
Review №76

Great experience always. Very nice and respectful and helpful. Always eager to help. I love shopping at Public, good people. They go the second mile. I give my thanks.*****I dont see any stars!! Public at East Colonial and Alafya trail. Orlando Florida.

Ma
Review №77

State of art design with an European style Deli.

ho
Review №78

Any Publix anywhere is always great!

Hu
Review №79

Love this Publix! It’s not my regular, but I still go here a lot and the workers are always so nice! I came a few minutes before closing time and was seriously craving some ice cream, and although I showed up so late, my cashier was so sweet to me and said it was no problem! So here are some proud pictures I took of my ice cream! 2 for $5! Gotta love Publix.P.S. I am a local Orlando artist. If you would like to check me out, I’m on Spotify, Apple, Soundcloud, etc. as “hunterdrinkswater.” Thanks for reading my review! God bless you!

Vi
Review №80

Its a good supermarket. You need to take advantage to different available offer.

Ra
Review №81

Wide selection, reasonable prices, great location.

Ti
Review №82

Not very friendly service. Employees get the job done but nothing exceptional is offered. No greeting/ No smiles.

Ol
Review №83

Nice, clean. Buy some Ham and Salami.

Je
Review №84

Its publix 🤷🏽‍♂️ never any issues hereA homeless person bought my groceries with their food stamps in exchange for cash.

He
Review №85

They are very helpful and served me very quick....The service is great....

Le
Review №86

I shop here almost daily, it is clean and always stocked, and the staff is friendly

Ca
Review №87

Always a bit full but they have all the good brands

Le
Review №88

Very hard to findNot a friendly or personable store but clean all tho prices are really high...No Peach Crush or big selection

Re
Review №89

Very nice and organized with good customer service

Da
Review №90

My favorite publix in Apopka

Li
Review №91

Decent place close to wawa gas station also close to lots of apartments. Very convenient location. Easy parking too.

Si
Review №92

Sushi is good here. Always fresh

Fr
Review №93

Good place to shop...

Ch
Review №94

I love this Publix most of the staff is so sweet makes you feel like you’re at a local grocery store!

An
Review №95

Love shopping at Publix, love the Bogos, they always have great selection of food, specials, and the bakery, deli and food to go.

De
Review №96

Great customer service, awesome knowledge of item location 👍

Hu
Review №97

Excellent Service ✌🏿🏝💪🏿👀

De
Review №98

I love Publix but to be out of rotisserie chicken at 12 on a Sunday is crazy.

Th
Review №99

I love this place..Buy 2 get 2 on 2 liters

St
Review №100

Associates don’t know where items are.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:12231 E Colonial Dr, Orlando, FL 32826, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 407-482-1244
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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