Huge selection of products ! Maggie was amazing ! Staff was very nice and helpful !

The quality of their products is great. Purchased several garments and toys and they are worth the price. But the staff tends to follow you around in an eerie way. They don’t usually ask can I help you? They just stare at you and follow slowly behind you or stop and stand very close to you almost as if they’re doing so because you’re trying to steal something. I don’t like the atmosphere but still love their products.

Ive been here twice. The first visit was great. The second one, today, though was not. I wont say what I believe it was, I will just present the facts as there were. I went to buy bed straps with my wife and a female friend. We also went to look around. At some point, we had help, then all of a sudden we were completely alone in the section we were in. No biggie, except for the fact that the security guard randomly came to where we were and stood around next to us before awkwardly asking, Are you guys okay? To which we replied, yes. Then he walked away again. After that we made our way down the stairs but couldnt help but notice that now one of the associates was following us at every step, and she did so all the way to the counter. Once at the counter, a guy who seemed to be the manager or shift leader, stood at the counter as we completed our purchase.Coincidence, possibly, but that wouldnt be the simplest answer. As a people, we are followed around stores all the time, although I must say its been a while since this has happened.Long story short: If you think Im stealing, Id rather you approach me about it or ask directly. You have cameras, play it back to your liking. But dont follow me around a store. Period.

I always have a good experience at this store and brought my friends for their first time shopping here. Natalie and Cain were so helpful and friendly! So happy talking with them and getting to learn about new and different items they get. Thank you so much!

Its the best place to kick up the notch on your romance game. The staff are excellent very helpful and informative. Its the only place id go ive been to others no comparison hands down

I was extremely disappointed in the service we received at this store. My husband (who can not wear a mask for medical reasons) and I went to celebrate our anniversary. We spoke to the women up front about how he can’t wear a mask she was fine with it and simply said okay. Just as we were about to start our shopping experience another employee approached us and asked him to wear a mask. We explained to her how he can’t wear one. Very rudely the women told us that we needed to leave and that we couldn’t be in there without a mask. We were the only ones in the store. Sorry but your store missed out on very large purchase.

Clean, organized and friendly. The staff is exceptionally friendly as well as helpful and informative about the products. The atmosphere is safe and comfortable. They are also exceptionally COVID conscious. Will absolutely be returning and recommending to friends.

Yesterday I went into this Store with My Husband to look for a few things. The First Young Lady that was at the Door was very Friendly and when I asked for Help for something I was looking for She assisted me. Once We went up stairs to look around like the First Young Lady suggested. My Husband and I both noticed We were being watched Strangely as if they were expecting us to Steal something. Whenever We would catch them Looking at Us weird they would turn away quickly. This made us feel very Uncomfortable and Upset because We felt it was because the Color of our Skin. We are both almost 50 yrs old and were just shopping and looking around at different items. Like You are supposed to in a Store. If they wanted to watch Us that Hard I wish they would have watched on their Store Cameras behind the scene. We were there at 12pm in the afternoon with only a few other Customers at the time. We have shopped here several times in the Past but We had not been here in a long time. I don’t know why they have started treating Customers as if they are Thieves with No reasoning at all. Today We spent close to $200 on items. But this is how You Treat your Paying Customer. 😡

Got my official Perlstein outfit. Here I come cowboys!

I’m trans (ftm) and they have lots of options! The workers all respected my prounouns and were very helpful with customer service!

Several purchases of high quality goods here at different times and continually impressed. Prices are sometimes lower than the MSRP so its a great place to shop local. I got the email notifications and theres usually something cool going on here. Clarence and Martha are the bomb, actually all the staff are but I do not remember everyones name! Will be returning, such good vibes... Good vibrators too! I was surprised to see they had a silicone toy brand that makes cups for menses available for sale, but they are very inclusive here so I should have expected the accommodating offerings. Seriously, this place makes your life better. I bought lube here and the seal was slightly popped but I caught the cap overflow before it busted in my bag. Its probably common, and not their fault at all.

Im 40 yrs old, a grandmother and have plenty of grey live 40 minutes away, been to this location with my husband on numerous times only to come here and get asked for id on the only day I forget my wallet you guys need to stop it l, like would I go in here if I werent old enough to do so, on top of the fact that Ive never been asked for id before at this location or any other fairvilla and to drive 40 mins for nothing is really upsetting never again will I shop with you guys.

Awesome selection of adult toys and related items. It is always fun to browse through and think of all the fun you can have in the privacy of your bedroom.

The staff is amazing and helpful! After being cooped up in the house it was nice to go into such an energetic atmosphere and spoil myself.The manager Sierra is the BEST! She has an amazing personally and knew exactly what I was looking for. Looking forward to going back soon.

This store is absolutely awesome but beware... Toy prices are straight forward, lingerie price tags are misleading

A lot of goodies, but everything is so over priced! Much cheaper by on amazon & other adult sites.

BEST staff and the BEST Merchandise ! I have a $20 vibrator that i purchased from Clarence that i bought almost three years ago and it works better than the $50 dollar vibrator i JUST got from my home town. The store is also very seasonal and decorative. I love the parties and the refreshments. The staff is so sweet and patient. BEST SEXY STORE EVER!!!!! A million stars and a vagina sticker.

Nice supply of plus size sexy outfits. Organized sections. Sales people were helpful and not pushy. A sales person at the register was having a conversation with another sales person. She was too loud and used alot of profanity. But otherwise, it was comfortable there.

I had a FANTASTIC experience here this morning as usual. Clarence is very knowledgeable and i have received help from him many times. Amazing employee!!! He gets 5 stars.However the store only gets 4 stars instead of 5 because of their (im assuming) new employee, Jaques who was on the register. I purchased a harness from Sportsheets and he would have let me leave without removing the button sensor if I hadnt said something. We also made a purchase for the PDX Motor Bator 2. He would not have tested the product in store to make sure it functioned and charged properly, once again, if I had not reminded him. These type of stores for.obvious reasons do not take returns so you have to.go through the manufacturer if there is any faulty product.Fairvilla, please train your register employees better. He was very polite but he needs to step up his game!

I recently returned to Fairvilla after living elsewhere for 15 years. Thankfully they still have wonderful employees . In particular Kelsey who was extremely helpful and a real pleasure to interact with. That makes all the difference . Shay at checkout was great as well. Friendly and capable. Thanks Fairvilla. When you have employees like this you ensure customer loyalty.

After paying for Uber to get to Fairvilla I arrived and staff was very rude and condescending. I have a photo ID inside my phone which is what I use everywhere it’s a valid US passport card I don’t have a drivers license because it was suspended however the clerk was very dismissive about the fact that I have ID on my phone. My passport along with my social are kept in a safe at home. He proceeded to tell me very rudely that I should have an ID, Never mind the fact that I just showed him one on my phone with an iPhone 11 and high-resolution you can clearly tell that nothings been doctored or tampered with on the image. After calling inside the store from outside to ask if I could shop online and have the items brought out to me The way that most retailers are Offering no contact services. Same guy told me They wouldnt accommodate my request. I’m a citizen of the United States So I don’t know what his problem is. I guess they don’t want my money. Don’t come to Fairvilla and less you’re ready to be greeted by rude staff and denied services you have better luck at love boutique or Premier warehouse. At least they are not prejudiced against Latino people. On top of that the guy at the register also called me a liar when I told him that even the police will accept my presenting my phone withA valid non-expired ID. Its a shame because i was in for some high ticket items. I will be emailing them my complaint as well as my receipt for the items that I get another boutique so they can see how much money they just lost. Bad bussiness model...For sure.

Companies that are forcing their consumers to wear masks are not going to get a good rating. Companies choose to make this decision, as a consumer of your product/services this is the feedback you asked for. Please hear us out and stop forcing your customers to wear masks.

Things could be cheaper, better to shop online at this point.

Store used to be better. Quality has gone down a bit and while they still have a good selection and for the most part friendly staff, I find myself going to the store a lot less. They used to have an amazing selection of BDSM gear which was good for everyone from beginners to veterans and now it seems the selection has heavily dwindled. I still go from time to time to browse the new merch they bring in, but it isnt a go to stop when Im in the area and for most of the things I tend to look for, I find myself defaulting to shopping online from other retailers instead.

If you have a significant other and want to go to find something special, or just out of curiosity want to explore and adult store, this is a great place. It’s very clean, lighted and the staff is really friendly. The place is really stock with a lot of adult toys, novelties, lingerie, jewelry and other things to make your sexual life great. The staff is really nice and will help you with anything and you will feel comfortable with them. They will try to answer any question you have in a very professional matter, and don’t be afraid to ask, I believe they have hear almost everything. I recommend it if you are an adult.

This place is awesome!!! All of the staff there is very knowledgeable about the products and arent shy at all about talking with you about how to use the products or what to use or which is the best or maybe they have used..Megastore is exactly right!!! They have 2-3 levels and rooms with everything sexy you could want...I was amazed because this was the first store that actually sold clothing for larger women(queens we are called)we spend hours in there whenever we go!!! This is also our favorite store because we get 15% off military discount, that right there keep us coming back to them first besides the great inventory!!! This place is a must visit!!

The best store of its kind.

The female staff were very friendly and made my experience a fun one and im going back.

The staff is wonderful and very helpful. Big shout out to Kara who helped me find what I was looking for. Thank you very much Kara. I really appreciate you.

Great selection of lingerie. Friendly & helpful staff. Clean and not cluttered. Definitely worth the drive from Tampa.

The staff were all the most friendliest people

I love this store they are very helpful and patient with you .

I love this store!Anything you want and can imagine you will find at Fairvilla.I shopped there every chance I could. I should have boughtstock in the company! It has to be the best and dont be afraidto ask questions because the staff are well versed in what its allabout. Kudos to Fairvilla!

For anyone who complains about the selection, theyre insane. Ive been to plenty, and their selection is amazing! They have a vast variety, and I was extremely impressed!The employees are wonderful and extremely helpful. If people say they have issues with following employees, just kindly tell them you need space. Be an adult. Youre in an adult sex store, so speak up.For anyone who complains about prices, battery operated toys, or no returns, do some research before going here. They have a NO RETURN POLICY. Honestly, would YOU want to purchase something that was used in any way? Even a candle, spray, or anything else, nobody would purchase it. They have a no returns sign at the counter. About the toys? Do some research. Battery operated toys are not for long term uses for the batteries inside them. Either deal with buying huge packs of batteries, or shell out a few more bucks for a rechargeable. The prices are fine for what it is. Remember, you get what you pay for, and if you pay a cheaper price, then you get a cheaper product. Keep in mind that cheap and inexpensive are two different things. If you purchase cheap products of anything all your life, youll either be disappointed or just continue to repurchase the item. Either way, its more expensive in the long run.Always remember that these items are going to be a little more expensive depending on supply and demand. They also are running a business. You are paying what they paid for the toys, PLUS a convince fee so they can continue to operate. The best part of a toy store like this is you can see how they feel, operate, look and fit (non sexually) all in person.This place is wonderful, and I love going in. Extremely knowledgeable, and Id even consider working there if they have an opening.

It was my first time visiting this store and I loved everything they have to offer in the store! The employees were helpful and nice except for that girl Tenisha who had an attitude as soon as I walked in the door... Looking at me up and down.. & Asking for my I.D multiple times and looked to see if my name on my I.D matched my Debit Card like she didn’t believe I was old enough to be in there... I know I have a baby face but damn... smh But other than that, I will enjoy my products I bought today!

I’ve been to many shops in the area and I have to say out of all of them the staff at this store is the most uncomfortable. They will follow you around the entire time you’re walking around looking at things constantly asking if you need help but not in the manner trying to be helpful but acting like you were going to steal something. And then if you pick something up they run right up to you asking to hold it for you as if you’re going to run out of the store with it. They have a great selection but their staff need some different training. all in all I’d say avoid going here if you just wanna look around in less you like getting stalked by their employees.

This store is awesome! Atmosphere is clean and non- offensive. Selection is great. Prices really were in line with like stores. Staff was very helpful Maricella helped us and she was very knowledgeable and helped us find exactly what we needed. I wish there was one of these where we live in NC 🙁 thanks for making my vacation even better guys!

I want to start by saying that their selection is amazing. Its a large store with all kinds of toys, lingerie, and costumes for everyone-- we went in looking for some kind of remote vibrator, and they had a great selection. As well, the staff was knowledgeable and ready to assist us with anything we needed, from showing us how the different vibes worked, to even opening a package of one that didnt have a display and trying (although it didnt work) to set it up for us.That being said, one of their employees didnt stray more than 5ft from me and my partner the entire time we were there. Its not like we were the only ones in the store-- we were probably 2 of 20 total customers present. But for some reason, he followed us to every product, and hovered while my partner and I shared weird why wont he let us be? glances. We even told him several times that we wanted to look around some more, and wed ask for help if needed. This would deter him only until we stopped to look at something, at which point hed swoop in to say something (or sometimes, just to hover).Im not sure if he thought we were trying to steal something, or if he is always that... helpful, but it was very uncomfortable. Id like to clarify that we werent shy about being in the sex shop-- we didnt mind telling him what we were looking for, and having him show us the selection. But my partner was not comfortable telling me what she thought of any of the toys with him standing so nearby, watching us. She had come in determined to buy whatever was closest to what she was looking for, but in the end, we left uncomfortable and turned-off.So if you know exactly what you need, and youre looking to go in and get out without shopping around, Fairvilla may be the store for you. However, if you are going in to shop around, you may be susceptible to stalker-like customer service. We will not be returning.

FairVilla is awesome, great selection! Kelsey and Logan were very helpful - and Kelsey is just all around a peach! I love her!

We received very good and friendly advice and they have a large selection of everything your heart desires.

First visit. Took my baby. Exceptional customer service, especially Clarence and Darren. Very professional and helpful. Highly recommend.

Ive seen better selections over all...but I love the strap on selections! Id give it a try if youre in the area!

These guys seemed really nice at first, and in the beginning they were. But their prices are not affordable, and their return policy is a joke. I. E, they dont have one for non sex toys. The manager was rude to my husband, even though he explained he is autistic. We will never come back here.

I’ve only been here once just with my friends because we were exploring the area lol!! But honestly everyone’s super friendly and nice!!! Lots of cool stuff :o

Fantastic store, supplying everything you need for the bedroom Olympics. The staff at this Fairvilla store are particularly Awesome. Really friendly and helpful.

There is a large selection of products and the staff is generally helpful. I have visited this Fairvilla several times throughout the years and have never had an issue until I went with my boyfriend this past Saturday, when a female employee accused me of tampering with a product as I was about to check out. I placed the products on the counter and she grabbed one and told me scathingly not to remove the anti-theft device--I said, I didnt (it was still clearly attached to the product) and she responded, I saw you. Then, she proclaimed how she had to fill out a stolen report (or something like that)?! Pretty bizarre, considering the device was still on the box and nothing had been damaged or stolen; the only thing I can think of was possibly, as we were about to check out and were discussing how we were going to divide the purchases, I may have fiddled with it unknowingly?! Why would I intentionally do something like that, especially in front of a bunch of employees, by the check-out line, and then proceed to purchase the items? The other employee who checked me out apologized to me for her behavior, but honestly, knowing someone like that works there blows my mind and really makes me not want to ever go back. Im not sure if she was pmsing, or angry in some kind of Im-petty-and-taking-out-my-lifes-problems-on-you way, but I was very upset afterwards and have never been treated like that in a store, nor do I believe someone with that kind of illogical, asinine reasoning/paranoia should be working in a store like Fairvilla. I probably wont be going back for a very long time.

Love shopping for new treats. Staff is super helpful at helping this tomboy find fun outfits.

Melanie helped my partner and I with the education and understanding of adult toys. Thanks so much Melanie. Well be back.

On the pricier end but quality stuff, well informed staff and Bear was suuuuuper helpful

Worth a trip to this store! If youre buying something with batteries, they make sure to test it before you leave. I would gladly go again for a new toy or outfit.

Place is extensive with items to try out, test out, or possibly wonder how it works. Its a good all in one shop in the area. I suggest it with others.

Staff was exceedingly helpful, and assisted me in finding what i was looking for. Definitely going to make this my go-to store.

I went in with an idea of what I wanted to get for my girlfriend and a lot of nerves. The lady on the top floor - with all the toys - was incredibly nice. She kept the experience from ever getting awkward or uncomfortable, and helped me find exactly what I was looking for. I will definitely be going back here in the future.

Look at the average reviews compared to Premier Couples. There’s a reason FV averages so much higher than Premier. 1st of all the staff at FV is so much friendlier and helpful than PC. 2nd you won’t feel judged or rushed like you will at PC. PC bills itself as the largest adult store. Sorry, FV is 2 floors and 3 locations that I know of

Been shopping here for years. Cant say I love the place enough. Highly recommended!

The manager at this store name Ciara she was so rude and on professional worst experience ever she should not be working at the store I don’t recommend it I rather take my money some place else

Sexy, interesting shop. Will be back again soon! ;)

I love this place great service

Helpful staff and great selection. Felt very clean and well organized.

This place is really great. Its got a huge selection of EVERYTHING that tickles your fancy.

Great product selection, awful customer service

Best adult store we have ever been too. They have everything and the staff was extremely helpfull5/5

The employees were very professional and helpful, the selection was fantastic, the store was clean, and the atmosphere was extremely welcoming. I wholeheartedly recommend the store, and if Im ever back down in Orlando, Ill be coming back!

Great sale on stuff youll love that shell love😆 finaly a expert sex toy store!

Awesome place. Very polite and professional.

Love this place kinda pricey but you get what you pay for in this store

They have almost everything you may want.

Alway a fun experience when me and my bf go

Great service best to go at night

Huge selection with very helpful and knowledgeable staff :)

It was a great experience i would go back anytime

Jean the night manager is rude. I asked about exchanging garments. He yelled at me treated as though i was a dog! This is the first time at Fairvilla i have ever had a problem.

The staff is really nice and the selection is huge!

Great place to shop for adult toys and lingerie.

Best adult store in FL. Clean and well lit.

Love to go just to price items

Super friendly staff and very clean!!

Great place to get naughty stuff

Great selection of products!

OMG really pleased

Amazing Adult Store

Better selection.

Will go back soon

Got Club F ?