This place has great wigs, shoes for tall girls, accessories, and a really extensive selection of Ben Nye makeup at great prices. The staff is always really friendly and helpful. I recommend it for any of the above things.
Great customer service…. Linda was the best, explained everything to me (I am a first time wig buyer) made me feel very comfortable. She showed me multiple wigs and showed me everything I need to know.Love ya Linda❤️And yes I did buy two wigs!Lisa Pittaluga
My mom and I walked into the store and were immediately acknowledged and greeted. Lee was very helpful and got my mom exactly what she wanted. Lee is professional and helps his patients/clients whtat for time. Thank for your service!!
I stopped into Ritzy Rags March 5th and was immediately greeted at the door by Leigh and Linda. I am a cd who is wishing to become more publicly visible and was in search of some comfortable shoes and a wig. Leigh and Linda each waited on me and we decided on a red patent leather 1” block heel by Pleaser and a long loose curl wig, blonde with brown highlights.Two days later I was so anxious to break in my new shoes I ventured out into the public cross dressed. I was on cloud 9 wearing my new red shoes with red stockings, black leggings and med blue angora tneck sweater. My enjoyment brought me back to Ritzy Rags to show Leigh and Linda how pleased I am with my purchase. I also decided it was time to learn the basics of makeup from a professional so I was in good hands with Leigh Shannon 😊From the moment I walked into Ritzy Rags Leigh Shannon and Linda have me feel very welcome. Leigh is so knowledgeable, understanding and patient. Linda has such a fantastic personality, witt and humor. She understands exactly the progression I will take with my choice of shoes. I was very close to adding a 4” maribu sandal and 6” platform with block heel LOLIn closing I will continue shopping Ritzy Rags with Leigh and Linda. The friendliness and warmth of this local business is much preferable to the big box store or online shopping. Thank you very much Ritzy Rags. 😊angora cdUpdate May 7,i stopped into the new location and as usual was greeted by Leigh and Linda. They gave me the grand tour and what a fabulous store. I had a wonderful time shopping for wigs and shoes. I ultimately selected a block heel which Linda highly recommended. She was absolutely right with this choice. I wore them later and they were so stable and comfortable. I love these shoes! Cant wait for my next visit to see what I bring home :-)Thank you Leigh and the beautiful Linda for another great visit :-)
I cant say enough about this wonderful place. I am going thru treatment and lost all my hair. I was greeted and cared for with such care and love it blew me away. Linda is an angel who made my experience so much fun and made me feel beyond special. I actually cried tears of joy that I looked more like me after her help in picking stunning styles and colors. I walked out feeling fantastic! Thank you so very much. I will be back!
Great place to get wigs for all occasions and needs. Leigh and his staff were very personable and fun. I highly recommend this place for all your wig needs, costume wigs or medical grade wigs.
My daughter and I was just out and about exploring orlando and we stumbled upon this shop. Absolutely fabulous!!! The lady there was very welcoming and helpful. My daughter wanted to try on her first wig and she made the experience fun and memorable she was so wonderful! Not to mention we fell in love with the wig!!! I would absolutely come back and support this business in a heartbeat
My Grandmother and I came in the shop today to get her a wig. We had a great experience with Linda helping and now my Grandma feels way more confident and none of our family members even realized her new hair was a wig! 10 out of 10 experience!!
Took my mom here to get a wig after recently being diagnosed with Cancer. This place is amazing! From the minute we walked in the owner made us feel so welcomed. He was extremely helpful and took his time to choose the perfect wig for my mom. Very informative, kind and made my mother feel special. She left there feeling very happy and good about herself. I highly recommend Ritzy Rags Wigs & More.
So creative you are Leigh for designing an established like yours..Loved every moment, browsing the shelves and amazed by its diversity. Stopped through the other day and had an awesome time with Mrs.Linda. She was so polite, perky and attentive.😍 Convos, Laughs,Pictures and Shopping..Thank you
I didnt know anything about wigs but am starting chemo and will lose my hair. I went here because of the good reviews and wasnt disappointed! They know how to treat a sensative subject with class, compassion and humor. I thought I would be overwhelmed but I was totally comfortable and even excited about seeing myself in a new look.
Recently went to the store to shop a new wig for my mother. She is going trough cancer treatment and this is a very sensitive matter to her.Could not have been better taken care of! Amazing products, great variety and the best staff ever. The sales person was incredibly kind and thoughtful. And they also gave us a discount over medical treatment.Recommend this place to anyone looking for a great experience.
I needed a wig last minute and Lee came to the rescue! He found what I needed and helped me try it on, gave me a few tips as to how to make it stay on the best. Thank you!
What a wonderful experience! My mother is battling cancer and was struggling to find a wig that she liked. Leigh was extremely helpful, kind and patient. She was very upbeat and had a great selection. My mom walked out of Ritzy Rags with a smile and a wig she felt confident wearing during this difficult time in her life. Thank you Leigh!!!!
Fun, kind, caring staff. Thank you Leigh and Linda for making me feel beautiful and finding the perfect wig for me. I have confidence to face the world with my head held high. You two are team AWESOME!!!
I am starting chemo and went in to check out wigs. I was very anxious about the whole process but they made me feel completely comfortable. They walked me through the whole process and gave me great tips. I am very thankful for the experience and for Ritzy Rags. Now I can focus on treatment and not worry about losing my hair. I would highly recommend going to see them if you are looking for wigs.
Every time I walk into Ritzy Rags I’m greeted with a smile! The staff is so knowledgeable and willing to help with whatever I need. They aren’t pushy trying to make a sale. They are honest and help me find exactly what I’m looking for every time!Pricing is fair and I can have honest conversations with Lee about what I need as a performer.Ritzy Rags just makes me smile.
Awesome people...
There is nothing that I don’t love about this store! Ritzy Rags has always been my go to for professional makeup for my costume creations. I love ❤️ the friendly service and makeup tips when I have questions. The owners smiling face and hospitality is the icing on the cake! Beautiful selection of wigs jewelry clothing and more!
Today I lost the fight with holding on to my hair. Im currently in chemo treatments and decided to buy a wig. Went to Ritzy Rags and inhad the best experience. Linda was amazing, she made me feel comfortable and was so patient with me. I left there with my first wig. Thank you for everything Linda and thank you for a great experience.
This is a fantastic shop! Im travelling from out of state and have never been impressed with wig salons. Im growing out my gray hair and wanted a wig to wear until then. The personal service from Leigh was amazing! He has a great sense of style and chose several wigs for me to try. I decided on a gorgeous silvery bob which is very flattering. The wigs are high quality and the styles are current. Thank you Leigh for a great experience, I hope to visit again soon!
Absolutely had a wonderful time trying new looks. Ive been an Alopecia patient for 28 years and rarely get to wig shop. I usually just order online and hope for the best. Thank you so much for making my day and helping me find my new summer look! I love it SO much!!
If youre looking for a place for the best in anything to do with Ritzy this is the place to go. Now true Im an entertainer. But Leigh and her staff do so much more for our community. Today I watched her staff gently assist a lovely elderly lady in need of some hair due to her medical needs. If you bring your purchases to this wonderful locally owned business youll be doing more than just making a purchase. Youll be supporting a shop that truly cares about their customers. Just cant say enough good things about Leigh and all the staff. Wish they gave us more than 5 stars!
Linda was amazing. Wigs are awesome.
It was so great to come into this store yesterday. We had to buy a wig for my wife, a haircut went wrong due to bad stylist. I want to thank the owner for making her feel better, making the whole experience fun and being so knowledgeable! Earlier today she was almost in tears so many times and he made her feel as beautiful as I know she is again!! She loves her wig and feels good again. She was so nervous about going to work with a super short hair cut, now I know she will feel more confident. I love this place. Thank you so much!!
I had a wonderful experience at Ritzy Rags. I am a cancer patient and have lost my hair. Its quite and emotional thing to deal with. I was hesitant to even go wig shopping thinking I could never get something that looked natural. HOWEVER, I ended up getting two wigs and they both look fabulous and really help me feel good about myself. Ive gotten so many compliments on my hair color and styles when wearing them from strangers, so I know they must look real!Leigh and his staff at Ritzy Rags were so very attentive, caring and super helpful! I recommend ANYONE looking for a wig to go and see them!! I will change how you feel and really make you feel so much better about your situation!
Leigh Shannon is simply amazing! My 12 year daughter is experiencing hair loss due to medication and he made her feel beautiful again in less than 10 min. Her bubbly spirit came back instantly! He even gave her a lil present. Couldn’t believe the genuine love he provides styling. Prices are great and the quality is excellent. Super happy to see my baby smile in the mirror again! Thank you Leigh Shannon!
The lady who helped me was amazing! I had a hair emergency when I lost my wig on an amusement ride! They were open till 7:30 for Halloween and they saved me! So nice! Great wigs great people. If you need a wig for a party or for every day go to this store. Worth every penny
Leigh The owner is so good. I have bought wigs for a few years now. He has great knowledge of all brands, styles and info. He actually dealt with me by email the first time. We used photos of my hair before I lost it. And the wigs last so long and when you buy one, every wig after that is heavily discounted. He actually has given me two free ones over time. Listen to what he says about taking care of them and they will last. Big Stock and Supply. Thank you for everything Leigh and Jackie and of course Ritzy Rags Wigs & More......Love you guys.
Thank you for the new bright pink hair piece! Everyone here was super nice and helpful to me and my roommate. I was just coming along to spend time with him and you all helped me find a shade of foundation. I suggest to anyone that wants theatre make up or you need help with a drag look, come here. :)
You won’t find a better customer service experience in the area. They genuinely care about you and helping you, honestly starting off as a baby queen would have been a lot harder and a lot more intimidating if I hadn’t gone to them, these heels and shoes are top quality so I stay looking top quality ❤️
Read the more recent reviews from local guides!!! Terrible customer service. Literally watched as the sales person treated one customer like they were amazing and another like they just wanted them to leave. I actually saw him turn and walk away from the customer as they were asking a question. Then, another customer would come in and he suddenly became helpful to the new customer. Very bizarre. The wigs are pricey, but thats honestly the norm. The sales person was giving inaccurate wig information, so do your homework before shopping here. Better yet, just avoid this place. For the price you pay, you should be treated with respect and given accurate information.
I love this store. Parking is average for a shop so close to downtown. I’ve never had a problem getting in, and there’s parking in the back of the parallel parking is full. ON TO THE PARTS I LOVE.I originally went to this store looking for Ben Nye makeup. I wanted to try it because I had heard Disney Princesses wore it and if it stands up to the heat and crazy costumes they were, I’m sold. I went for a Halloween look, and wanted a specific look. I explained this to the lady behind the counter and she knew exactly what I wanted. I also asked if the makeup was good for sensitive skin, I normally wear MAC for this reason. She smiled and said I would most likely like this more than MAC. Well... let me tell you, my makeup was PERFECT all night long. I was dying with the heat but my makeup didn’t budge. I came back for my normal foundation right away. I am converted. I also tried the Krylon Studio Stick and wow! Great coverage! If it’s too heavy for your tastes, drop some facial oil on it and you’ll get a lighter look. I have 5 colors currently and mix and match depending on how much sun my face gets. Hands down the best makeup.Thank you to the staff at Ritzy Rags for helping me accomplish the most perfection look. AND my skin has never been clearer.They also helped me figure out how to put on my lace front wig. I couldn’t for the life of me get it to stay. After they gave me some tips and tricks, I wore a wig to the parks and people thought it was my hair. Amazing. Again, LOVE this store
Leigh was extremely kind and patient with us. My mother and I went to shop for a wig for the first time. He took the time to explain how to wear a wig and take care of it. The store is pretty. Loved the music and the personal touch.
I LOVE THIS PLACE! I visited it for the first time three -four weeks ago, at its location in the Mills 50 area of downtown, and they have the best customer service ever. I was accompanying my sister, who is a newly diagnosed breast cancer patient, and it was on the list of places to obtain a wig. Wow! Leigh was so kind and helpful to us, allowing us to look around and guiding us in the direction of what my sister would need. It was very evident that he had a lot of experience with helping cancer patients. What started out as something we were dreading (getting a wig due to hair loss from chemo), ended up being a terrific experience, thanks to the kindness and helpfulness of the staff. I would highly recommend a visit to this place for your needs if you are a chemo patient. We are so very thankful that the Orlando Health UF Cancer Center let us know that they receive the best feedback from their patients who visit this place. Thank you, Leigh, for all your help!!!
I have been going since 2008 so about Ten Years! I am a Entertainer and my make up needs to be High Quality Make Up for Perfect Coverage and Long Lasting Wear! I find exclusive items and things you will only find there!
I love halloween and I get my supplies from here... The best part is that they have products available all year around so anytime I have to do a makeup transformation I am able to just do one stop and get all I need, from grease paint to latex! 👌👏👍🏽
Lovely shop with a lovely owner. I came in looking for drag makeup and he was so helpful and patient with my not knowing self. I recommend this shop to anyone.
I LOVE this store. So many amazing creations and ways to create! Such a fun- loving environment!
I love this huge make up and wig store. They have been around for 30 years I heard. I went in for two things. I am in cosplay and got all the Ben Nye Products I need. My Mom went with me. She has a medical condition and her hair is so bad. Leigh The owner was great. He made us feel great and stayed open late for us as we arrived late. My mom feels like a new woman and is dating again. I now go for all my make up. Thank you Ritzy Rags Wigs & More!!!!
Soooooo very helpful and super nice. What a great store and staff ! Thanks for making it easy😊 nice collection of wigs and accessories, they had just what I needed.
Went there over the weekend. Looking for a wig for my girlfriend.Page assisted us and she was great ! Got a great wig at a good price.I would recommend this to anyone shopping for a wig.
Incredible prices! Extremely helpful! And just so Sweet! A must visit.
Linda took care of me today and she was so wonderful. The personal touch was so appreciated and needed! I will be back!
The man on charge was very bossy, snippy and rude. I felt like a little kid in the store. He talked to me very unkindly and has a militant demeanor. I felt like I was a bother just by coming to browse and he was snippy and even told me to be quiet and let him get a word in edgewise I felt insulted by his rough way a out him not comfortable and reminded me of the soup natzi lol no soup for you from Seinfeld. Hes very uptight and rough w manners. Made me feel anxious. And wig selection is very small. I didnt even see a single wig I would have even considered adding to my collection. The long wigs I was interested in was stringy and thin. No wigs except one or two that were Decent in my opinion. Very old styles. Wont suit younger customers.
What a great location and store!
My rating of this store is entirely based on a bad parking structure, incorrect posted hours, and service. I would have liked to have based my rating on product as well, but I was not allowed to look at the products.I have a service dog. Hes clean, hes well-trained, he is trained by a respected organization, and I am a disabled veteran. This is not a bad mannered dog that someone put random internet vest on- hes as legit as it gets. I walked two steps into the shop, intending to quickly find and buy a wig Id already traced to this shop, when the owner stopped me. He said he has cancer patients next door and thus I could not bring my service dog inside. I explained to him that legally he was not allowed to deny me service and started to explain that Dog wasnt a health risk. The clerk was not interested in hearing it. I said (not graciously but these were my words) Thank you for your time, Im leaving.I was with my mom, and this guy suddenly started following us out of the store saying he could bring wigs to me at the back door. I have issues standing for a long period of time sometimes. I didnt want to wait in a hot doorway while this man who had already been so unreasonable brought me one wig at a time, and frankly I dont patronize stores that are not accessible by the disabled. I left.This dog has been in the Intensive Care ward of hospitals with me many times. I know several cancer patients who have reassured me that no one with a compromised immune system was going to be in there while its open to the public, so this guys explanation didnt even make sense. I waited on this review to make sure that that was true.As for mundane issues, the hours on the website were very wrong. They closed three hours earlier than what they had posted. I have updated it in Google, so it should be current as soon as that goes through. I called ahead to let this clerk know I was coming, which is another reason I was so upset at being refused.This shop is difficult to get into. There are a few parking spots in the front with a larger parking area in the rear. If you park in the front, there is no sign on the door telling you to go around to the back. The door is simply locked although there is no obvious display blocking the door.There are other, better costume and wig stores in town. I ended up finding a wig at one of them which was a good price and provided with better service.
Absolutely LOVED our experience here. That staff is incredibly friendly and helpful and the quality of products is outstanding!
I love this place, so many beautiful wigs and lots of makeup and etc to choose, huge selections, i would recommend checking out the place.
Lee and his associates are quick to attune to their customers personalities and individual needs with a wide range of products.
Super helpful and professional. Great place. Great price. Knowledgable. Lee is my guy..
I had the best experience buying a wig at Ritzy Rags a few days ago. The service Was great, Lynda Was very nice and helpful since the begining. She Was very professional, and gave advice and in live tutorials about wig maintenence. As a crossdresser I felt confident and Safe in there, i tried Bras and breastforms too ! I totally recomend this place! I travelled a lot to get there and totally worth it!
There was a very welcoming atmosphere paired with an even more welcoming team! I felt like this knowledgeable team was ready and excited to help me with anything.
Losing my hair was devastating. Being 25 and trying to look Not sick was something I strive for. I went to this place with no expectations but what I found was complete and total satisfaction and care. I got a wig that looks just like my real hair (even better actually) and another one that just looked great! I highly recommend this place not only for the quality wigs but the sincerity of the employees. I have never been satisfied with a company enough to leave a review, but these guys are the exception. They are truly amazing!!
I love coming here!! Fun and friendly service, great selection, and fantastic quality.
I went in with my boyfriend to try on a couple wigs and the desk guy was very rude and short with us. Then the lady decided to follow and watch our every move as we browsed the shop. I felt very uncomfortable and welcomed.
What a wonderful store. Leigh was so helpful with my wife when she was going through a difficult time!
Very helpful and nice
See Linda, shes always super helpful!
Loved it! Great variety of fun, colorful wigs.
Great personal service
Outdated info and products and staff was not very helpful badmouthing local clubs and not very positive toward drag kings I would not recommend to go to this place very close minded and stuck 20 years ago not only in their products but also in their advice
So never in my life have I bought a wig, but my niece in Colombia really needed one and so I went with my mom. I also never thought I would have such a pleasant experience as I did. Linda was absolutely divine in helping us find the perfect fit and even showed us how to style it. I just HAD to leave a review to tell everyone, THIS is the place you need to go if you need a wig! Thank you Linda.