GREAT STAFF, communication π check in was easy! Started loading right away! Hopefully finish in 2hours.
They arranged for a pickup but havent made the product so Ive been here 3 hours waiting while they build mattresses, nobody speaks clear English, so if your time doesnt matter this is a perfect pickup for you.
Dropped off trailer easy in n out
Have have a great experience with Sherwood I love work with them they making good job and they have good products they are always doing good job
Im pretty frustrated right now.In 2017, I purchased a king-size EVOSLEEP Essence Smooth Top from a local retailer, Mattress Market (which has since gone out of business). This is a memory foam mattress that they claimed was a high quality competitor to Tempur.As recommended, I rotated my new mattress every three months, to prevent body impressions. Then I found I needed to rotate it every two months, then every month -- even every 2-3 weeks to prevent body impressions. Frustrating! Over time, I found that I was having less restorative sleep, more restless sleep, and frequently waking up sore.I recently got married. My new bride has had even worse experiences than me with the mattress. Therefore, a few days ago, we purchased a replacement mattress from another retailer and are hopeful that we will have improved sleep on it.I then called Sherwood in Orlando; a very nice lady answered the phone and spoke with me about my situation. Upshot is that:1. They cannot refund me any money, as I was Mattress Markets customer, not theirs.2. They cannot refund Mattress Market (who would then refund me), because that business closed. It has since reopened under new ownership, but the new owners do not have an account with Sherwood, so no luck there.3. Sherwood can send someone out to inspect the mattress and see if it has failed; however...4. IF they deem that it failed, then they can ONLY replace the mattress with the same mattress. But as I mentioned, I dont need a replacement mattress -- I need some refund of payment to help pay for the new mattress I purchased elsewhere.5. And further, IF they replace the mattress, I need to go to Orlando to pick it up OR they can deliver it to me for $130.So, theres my story. If you choose to purchase a bed from this company, please be aware of my experiences. So far, I spent a lot of money, purchased a product that failed in under 3 years, and I have no ability to get a refund of any sort.
The Semi truck entrance is on the left on Express Rd. Drive straight to the end and right there big lot to move and park the trailer, love delivering to places this easy.
The boxspring guys are amazing especially jonathan light skin with the big beard
Terrible
Good people welcome you joy
They overwork you and just no supervisor my department
Drop n hook no overnite parking but I parked on a dead end road near by
Fast....45 mins...unloading.
Love it here
In and out.
The factory moved to 3670 8th St in Orlando
Excellent environment
Supervisors have no professional ethicsThey are inept, mediocre and do not know the professional word
It downloads quite quickly, many of the workers are bilingual.
The entrance is through the back of the building. Very attentive workersBut a little disorganized to assign the doors, from my experience, receiving door 1 to 6, shiper the other remaining ones. .Please remember that this is what you apricie is not exactly like that. I am not an officer or employee of the building