I spent a good 45 minutes looking at paint samples. I heard several sales people in the back talking and adjusting their music, but our presence was never acknowledged. Since they have cameras, Im going to assume they saw and/or heard us. However, the only time I saw a salesperson is when one walked past us to leave. My husband wanted to buy some paint, but I didnt want to bother shouting for someone to come out from the back, so we left and went to Regal Paints down the road.
Every time I have visited the store over the years, the staff is always more than willing to help. They are a great asset to the entire company since they really care about the customers needs. Pricing is great, especially if you have an account with them. The parking lot is very small and it’s easy to miss if you are not looking for the entrance off of Orange Avenue, but it’s well worth the stop.
I went to Home Depot four times trying to find a sample of a simple gray paint I wanted to pain my bedroom. Home depot employees are so rude, never have anything, refuse to mix a sample I asked, stores are packed. Then I remembered this Sherwin Williams store on Orange Avenue. The difference in customer service, store cleanliness, availability of paint colors is night and day. They are super kind, helpful and nice. I was in and out, with everything I needed in 10 minutes. My bedroom looks awesome!
Best paint store ever. Staff is friendly, helpful and knowledgeable. Parking lot is a little small and be careful turning into it off Orange Avenue. The street is very narrow and you could miss it. The good news is there is a center turning lane to make access easier.
I brought in a piece of drywall For a paint sample I needed to match. The paint was about 15 years old. Im not sure that it was Sherman Williams paint to begin with. The young female (Dont recall her name) who assisted Me with the color match did an excellent job. I used the paint that evening and so far it looks like a perfect match.Hopefully I will feel that way a week or month from now. It took her a little while to carry out the match at the store but Im very pleased with the result. She thanked me for my patience. Very satisfied with the result even with the wait. Ive already mentioned my satisfaction to several tradesmen who are not painters. A big time saver for me not having to repaint the entire wall/room because of what appears to be a perfect color match. Even with the paint being 15 years old In the room it still looked great and didnt need to be completely repainted.
Great customer service. Hey your paint at SW
I had never been to this store before - even though ive driven by it for years. I went in very clueless on what type of paint i wanted, and even a little bit on the color. The staff was SUPER HELPFUL AND FRIENDLY. It was unbelievable. My rep was so knowledgeable and helpful. Honestly, I will only be buying my paint here moving forward.
Great 👍 store and great service.
Great service. Maria helped me on the phone and was so good at answering my questions
The employee at the counter was really nice and helped me with a coupon. I overheard one of the other employees taking to a customer and she seemed extremely knowledgeable. The building was clean and organized, and I was able to get in and out really quickly!
This is a good store and the product is the best but the counter people need some help.
The young lady that helped me was very helpful I was not familiar with this Sherman Williams in Orlando picking out paint for my son but she was tremendous service was excellent
Teresa was awesome and helped me make paint color choices. She was very knowledgeable about the colors and what went well together.
Great store. Super busy
Excellent experience!
The one on one attention is amazing! Theresa knew so much about paint and was so kind and helpful!! I would encourage them to ask questions, they really know their paint!
Such a different level of customer service! Before I meet these people I always thought Sherwin William employees are not happy at all working there! Andres was helpful!
Always professional staff. Very helpful. Always have what I need for our company.
The is probably the first Orlando Sherwin Williams store that I dont dread visiting. Quick, friendly service with never an issue or a problem. Awesome staff that are ready to help the second you walk in the door 👌
You will always get good advice and quality products. Harmony paint is my favorite product. Best no-VOC paint on the market.
Knowledgeable and attentive staff! Great prices and coupons!
Ive never had a bad experience, always use Sherwin If the budget allows.
Love their paint
Great service, all my questions answered.
Good selections and good customer service.
The customer service at this place is exceptional. Very knowledgeable and courteous. Highly recommended.
Great place to visit. Thank You Charlean Britten Bridges.
Great color palette wall, store staff, and product selection
This SW store has the best customer service Ive experienced anywhere and they know their stuff, great experience.
Clean store. Great selection of colors to choose from. The employees were so helpful.
Absolutely the best customer service. As a professional contractor, this is definitely my go to store!
Great service and products.
Painters paradise? Lol I paint commercial, Sherwin is amazing
Knowledgeable, helpful made good recommendations for my job at hand
Superb customer service with excellent technical skills
Great fast color match.
The clerk was knowledgeable and matched my color perfectly.
Very helpful with all my questions and helped me with the colors of the room . Great place !
How wonderful and willingly Stephanie and Alycia were to help me .
The salespeople that work there are very knowledgeable and friendly
Had everything I needed.
Friendly staff. Very helpful. Would get paint from here again.
I love this store. Great service from everyone.
Great service. Friendly, helpful people.
Good quality paint and excellent service mentality
Always a pleasant experience.
Excellent service!! Fabulous product.
Can be slow at times, but theyre always good to me!
Great service every time
I like the products and service I get at Sherwin Williams
Very attentive staff!
The associate was helpful
Great service, great product helpful employees
Great store with a great staff
Super clean, nice new store
My favorite store
Great service
Very helpful
Good selection
Slow
Very pricey
Yes
You always get what you need and it is well located
Good attention!!
The professionals in the field of paintings
Very organization but there should be more staff to help with colors
Small but there is everything
Professional assistance