Kaitlan was amazing sabes us money and vwey friendly.

Cody and Ashley were very helpful to me. I went in to get a new phone and i got excellent service.

Abigail from Cricket was absolutely the great! It was the snoothest number transfer I ever had. She was helpful in every area that I needed help in. She even remembered everything I had wanted when I came in last week. I highly recommend her to anyone who wants new service!

Cody great job getting me set up! Go see him for an awesome deal!

I had an amazing experience! Benoit was thorough, knowledgeable, and was able to work with me regarding my financial situation! Thank you so much!

The person that open sunday needs to lern some customers service the mgmt is great her name is amber or something like that

Great people in Ozark, Benoit was super helpful getting me all set up! 5 star service.

I went in to help my aunt figure out which service would be best for her and they were so friendly and helping. I believe her name was Caylee, was super patient and thoroughly explained everything to my aunt! Would recommend seeing her for anything you’re needing because she knew all the answers and got us all set up super quick also!

Im not a cricket customer but I witnessed their personnel helping someone with mobility issues at their vehicle. During the interaction, another elderly woman arrived asked about getting a new phone and he was very polite and told her he would be happy to help her next. I dont know the gentlemans name but thats what customer service should be like! He was working at 4:00 p.m. today and should be commended for doing his job well!

Was a very pleasant experience. Abigail was very informative and helpful

Caylee was absolutely amazing. She was very knowledgeable, answered all of my questions, and I appreciated her honesty and recommendations on service and devices. I would definitely recommend her to anyone who uses Cricket!

Caylee Osborne was amazing! She helped me get set up with a new service and was so helpful and knowledgeable as i was going back and forth between signing up with Cricket or not. Made the switch with amazing service by her!

Honestly, never had a better experience! Caylee made my trip to cricket so pleasurable! All my questions were answered and she went above and beyond with customer service and getting me everything I needed! I will be recommending her and this cricket location to all my friends and family! Caylee deserves 6 out of 5 stars!

Caylee was amazing and helped me figure out everything I need to switch from Verizon. She is very knowledgeable and answered every question I had. Thanks!

Caylee was super fast and made my experience very easy and effortless today! Shes definitely an asset to your company.

Matt was wonderful to work with and I saved money by switching from straight talk!!

Benoit was great. He is helpful and had us in and out in no time!! Thanks again Benoit.

We loved Caylee! She helped us a ton and was very understanding and helpful.

Caylee was great! such a huge help today and beyond kind! She made our transfer quick and easy!

Caylee was amazing! She helped us save tons and was very understanding.

Caylee was amazing and helped us out a bunch! Shes very patient and understanding.

Caylee was amazing! she is one of the sweetest workers i’ve met! and i would recommend her to anyone who uses cricket.

Caylee was amazing and super fast! She saved my family TONS of money and we will definitely continue to work with Caylee and Cricket!

Amber and Abigail are awesome! Highly recommend cricket in Ozark.

Benoit was a great help answering all my questions. Come see him!

Amber is awesome! Recommend ozark cricket wireless

Awesome service and a huge help Caylee was the best and answered all my questions and was very helpful!

Caylee was amazing and got me in and out within 30 minutes, definitely recommend her to anyone!

I had the best customer service experience here Caylee helped me through all needs I was looking for and I will be coming back I hope Caylee still there she’s the best!! :)

Caylee was super friendly and helped me with everything I needed!

Caylee was super helpful and kind, definitely am coming back in the future!

Was in need of a decent phone and Im rather picky. Abigail helped point me in the right direction and Im now very happy with my Samsung phone.

Abigail and Ben wall were really patient and helpful great customer service

Abigail was great! Come see her at Cricket in Ozark!

Caylee was amazing and I would definitely recommend her to anyone who uses Cricket!

Caylee was amazing! This girl deserves a raise

Caylee was amazing and helped us save tons!

Caylee was great and saved us tons of money!

All of the sales reps were as professional as could be and answered all of my questions

Awesome service today. Very helpful with their guidance in picking out a new phone

Brandon Benoit went above and beyond to fix my phone! He is super sweet and helpful! I highly recommend this store!

Abigail was so very nice and very very helpful.

Caylee was great! Go see her in Ozark!

Caylee was a great help, go see her!

Caylee was awesome and made it super quick and easy!

Go see Caylee at Cricket!! Great customer service as always!

We went in on 5/2/2020 to get two phones. Brandon helped us and he was very helpful! It was the first time we went in to get an upgrade on one phone and a new business phone and had my husbands phone number changed all in an hour! We will ask for Brandon when we go back in.

Cricket has okay service, and store employees trying to do their best, but customer service is horrible the moment you encounter a genuinely troubling issue. I am about tell a tale of caution that current and future customers need to be aware of.Here it is: if you purchase a brand new, unlocked cellphone and bring it to cricket, there’s a decent chance they’ll lock that phone to work exclusively on cricket and deny doing so until the bitter end. The unlock request option online? Won’t work. Contact customer service on the chat? You’ll never see anything come of it. Their top minds are on the case though, just give them an additional 24-72 hours indefinitely. Go into a store? Watch them have a chat with some person on cricket’s employee tech support site or whatever. If you want to spice up the trip, guess how long it will take for the employee to call a more competent coworker while saying “this will be the last time for real this time but....” Call customer support and speak to a supervisor? They will continue to deny what they have done, say things that don’t make any sense (a universal model will never work on cricket? Okay, Brian.), and abruptly hang up on you when you call them out on it.It’s been a rough four days.

It was late in the day and Abigail was very helpful

Best customer service. Amner is great!

Caylee was a huge help and got me into a new phone.

Caylee was amazing and was really helpful

They were awesome helping us.. Brandon and Courtney was do much fun..great sales people and salespeople .!

Great place to get setup with service associates are super nice come here if you need help with setting up service or just need help with existing service definitely the place to go

Abigail was amazing 10+

The service is great and they greet you with a smile.

Caylee was great

Bad service and bad phones. Warranty at 7 or 9$ each month to pay another 40.00 to proceed to try to obtain a functional phone.

Do not buy one of these phones. They do not work well and they will not stand behind them. Buyer beware

Louis was amazing! He helped my husband and I switch from an expensive contract to something that works better for us! Thank you for being patient with us and making sure everything worked 😊

Only 1 person working

The people here were rude and unhelpful. I was here over an hour waiting for them to figure out how to activate a sim card.

A girl named Montana that works there is constantly rude and inpatient with my grandparents. Went in with them and saw it first hand the other day. Awful customer service.

They were super helpful when my bill got messed up and was able to get the issue resolved

Great place to get a new phone 😀

They have gone out of their way to take care of our needs.

Awesome thanks.

Always take a check about payment for goods or services. Some employees are not competent.

They need to know what they are going

Was charged an extra $3 fee for paying in the store!! So stupid. Dislike the service.

Excellent manager and excellent service

Great service

Good help and accurate

Excellent attention