I struggled finding a decent mechanic for my 91 Cherokee after another shop did a number on it. It’s hard to find a shop that’ll work on older vehicles and not only do these guys specialize in them they also knock it out of the box. The mechanics are skilled and professional, the work is flawless and they keep you informed with emails and photos which is a huge plus for me, not to mention the money I’ve saved here and there by going through them. At this point I really couldn’t recommend them high enough and I wouldn’t take my truck anywhere else. Thanks guys!
My mom ALWAYS took her truck here. She always highly recommended them, and now so do I! They took care of the front end on our 2002 Explorer and my husband says it runs as smooth as a rocket on rails now! They are friendly, honest and get the job done right the first time. They take the time to listen and make sure they understand the issue(s) at hand. Pricing is fair & they follow up after you leave to make sure everything is working to your satisfaction. I wont take any of our trucks anywhere else!!
The guys here are so helpful! I stopped by few places and didnt make any progress with my project. The guy here was able to get me all the data I needed to move forward even if he was unable to get the actual part (discontinued)
Parker four wheel drive has always done a great job on our 2009 Sahara Jeep. They only recommend needed repairs and never add frivolous work. Their prices are reasonable. We had them do a lift on the Jeep 8 months ago. They did an excellent job and the cost was really reasonable. Recommend them highly.
I destroyed my transmission by running my Jeep through a bunch of mud. There was a bit of a wait for an appointment but I must say, it was so worth it! They called me multiple times to give me updates on when it would be ready, and when I would call just to check in, they didnt get frustrated that I was calling.. rather they were very nice and patient! It took less than 2 weeks for the transmission rebuild and when I picked it up, he walked through everything on my invoice. Its running so well now and I couldnt be happier! Its no wonder so many people recommended I go here and now Ill be doing the same!
These guys are amazing, they offer great service and honor the warranty on all their work. I have had my Jeep into these guys a few times and they have been nothing but a pleasure to do business with. I even accidentally showed up the day before my appointment was scheduled and they still took my vehicle in and had it done the next day. This is the only place I trust to take my vehicles for repair, great local business!
Best auto repair shop bar none. Very attentive to details while workng on my Hummer. Very fair prices and honest work. If you need any work done on your car or truck this is the place. The owner, Steve is on site and oversees all of the work and all employees are very personable. Great experience here.
I appreciate the professional service and integrity Ive encountered through multiple experiences at the All American Four Wheel Drive & Auto Repair shop, Littleton location. The automated inspection/notification process and on-line access provides the extra details I like to see from a shop to make the most informed decisions on necessary repairs. John as a service advisory has been a pleasure to work with.
Edit: I had a $4,600 repair job done in August... Had to take my Jeep back in 5 separate times with in a timeframe of 8 weeks for re-repairs, due to faults with the original repairs. So far Ive had - 3 different power steering pumps fail, 2 sets of rotors/calipers fail, 3 rear main oil seal replacements and so far, no turnkey Jeep (as promised by the salesman at the owners other business - All American 4x4). My assumption is that they used faulty parts laying around the shop and charged for a premium service. As the biggest expenditure of my life at a mechanic, I am calling this the worst decision I have ever made in regards to my Jeep.
Parker Four Wheel is outstanding, my jeep drives so much better now that they replaced my brakes that another company told me were fine. There online portal is awesome and had pictures showing the wear spots on the brakes that were under spec. No more shaking when I brake. Thanks Parker Four Wheel. This is the second time they have found the issue after another company said it was something else.
Tried to use this business, but they must have more work than they need. Called 3 times within a two week period of time. Once never answered, once hung up on after a bried hold, once was put on indefinate hold as I hung up after 10 min. Filled out an online questionaire with all my info, never heard anything. Whats a customer need to do to reach you?Update - Was promptly contacted next day and have appt, so moved to 4 stars. Stuff happens, so appreciate the follow up by owner and staff.
Highly recommend Parker4x4. They got my 96 4runner into the shop and a full vehicle diagnostic in the same day. Same morning to be exact! They quoted me 5 days to do all the work that was needed. They called me 2.5 days later saying it was done! Drives much better than before! Also the shuttle service is a great perk they offer, specially since I live on the other side of town from them. Glen was great in answering any questions between now and the future! I will be back!
I drive by the Parker location almost daily, and I’m continually impressed with their outdoor presentation of the business. When my truck needed a lotta lovin’, I ended up at Parker 4x4 and I couldn’t have been more impressed with their internal workings !Staff was super proactive with constant updates, photos, and just friendly phone calls advising me of my vehicles status.Mechanics went above and beyond to make sure everything was delivered as promised, and I feel completely confident everything that was done by true professionals who actually care about getting you back on the road safely.Pricing was extremely fair, and everything was laid out prior to work being done…no surprises !!Always nice to find a shop that caters to the needs of the customer…..great communication, fair pricing, highly skilled staff, trustworthy, and just an all around great experience.HIGHLY RECOMMENDED !!!
Had a check engine light on our RV. Steve and his team quickly diagnosed the problem and had it repaired in no time. Transparent, honest, timely and effective are all words I would use to describe this locally owned shop. The kind of expertise and service I recieved made me a customer for life.
Got two new cv axles installed at Parker 4x4 last year on my 07 4Runner. The job was done quickly and professionally. New Toyota axels were installed then - not some kind of aftermarket parts. 11 months after the install one of the boots tore. Parker 4x4 replaced the entire axle with no questions asked. Again, the job was done quickly and professionally. They stand by their word, warranty and go out of their way to keep their customers happy. Thank you. Michal.
Service was great and the price was even better. Everyone at the shop is knowledgeable and knows how to keep the customer happy. I will definitely be coming back.
This shop is amazing!! The owner makes sure to keep his customers happy and always makes things right and makes you feel like family, not only while you are in shop but also while you are awaiting the work to finish. Definitely recommend for all automotive work that you may need done.
Parker 4x4 stands by their work. I raised a few concerns and they quickly corrected them. Finished product is top notch and I will continue to use them in the future. Good guys.
New Customer thinking of going here. DONT WASTE YOUR TIME.Had service done previously on another vehicle. Called for estimate for shocks and stunts. Everyone else in town gave me a ball park price over the phone. These folks needed an appointment scheduled over a week out with a 1/2 day window to inspect and prepare a quote. Dropped off in the early am and reminded them they had until noon. Came back at noon and they didnt even have time to look at the car. No phone, no apology, no nothing. Dont waste your time going to a place where they seem to only care about their time, but not the customers.
The drop off of my car was quick and smooth. The staff was friendly and accommodating.
We had four 4x4s in the family and I always took them to Parker Four Wheel Drive. The crew is top notch and theyre the most thorough team Ive ever worked with. From the communication at the onset, videos and specific details of repairs needed to standing behind their work. We recently moved out of state and about a year after service had an issue with one of the repairs they did. It wasnt the work performed but the part had failed. Even though I was out of state and unable to return, they worked with the dealership and took complete care of us. Ive never seen a shop operate like that. Now I just wish they had a location here. Theyre the best in the business.
Very very pleased love this place.. and employees are great!
My transmission needed to be rebuilt and unlike the last shop that worked on it, these folks were professional and on the ball. The whole process took 2 days to rebuild and upgrade the transmission. Awesome. I would highly recommend these guys for your automotive needs. They are honest, skilled, and competitively priced. What’s else could you ask for?
Super friendly and helpful! Stayed late to help me out! Highly recommend!
Seemed like a good place. They didnt try to sell me anything I dont need and offered me great prices on parts.
Always super helpful and organized. Never had any problems over the years!
It took a while to figure out what was wrong it kept throwing codes but they stuck with it and Gotter done. So far it appears to be fixed Excellent service
They went above and beyond to finish my service. Staying late on a Friday so I could have my Jeep for the weekend. Jeep is driving better than ever. 1st time customer but I will return.
Parker 4 Wheel goes over and beyond every time. They have restored my faith in good ethical mechanics as well as good people. Hands down best experience every time.
I had an unfortunate first transaction with the shop. Without getting into the details, the owner learned about what happened and called me directly. Importantly, he understood the shop had goofed, acknowledged the inconvenience and sincerely apologized. That was meaningful. I get it, stuff happens, especially with Jeeps. Thank you Steve for being forthright and engaging personally when something didnt go well. Because of that and that alone, I will use the shop again -- in fact, I am excited to return as I will assume my first experience was an aberration and the next visit will be better. The shop is large, clean, modern, and mechanically they did a nice job.
Our Jeep had a blown head gasket that was not diagnosed properly by the Jeep dealer; very poor service on their part. Took the car to Parker 4X 4 where the problem was diagnosed accurately and professionally repaired. Will always use Parker 4X4 for any future work. A “shoutout” to Glenn who was our contact and handled all details with us perfectly. Excellent company.
The staff was extremely friendly and professional. I received a comprehensive vehicle inspection report before getting the quote for my repairs. The crew completed the agreed upon work and came back under-budget. So far, the work that they did looks and feels great. Fantastic experience overall.
I used to take my Jeep to the dealer or fix/upgrade things myself because of so many bad experiences with general auto repair shops. Been taking my Jeep to Parker 4x4 going on 6 years and the team has always delivered top notch service and fixed things that the dealer wouldn’t even touch (2002 WJ, broken sunroof). They even fixed the well known hack I did for the dual climate blend doors. While they were it (no extra charge) they recovered my A/C system after we over pressurized using an AC Pro canister. The most recent job was fixing an axel seal that they had done years ago, free of charge even though I was well beyond the stated warranty. That said it’s only fair to mention that I’ve been a loyal customer and probably spent upwards of $10k over the last six years but I wouldn’t have if Parker 4x4 was anything less than first class service delivered with integrity and honesty at a good value. If you see a black 2002 WJ with custom grey rims driving around town it’s because these guys made it worth while to keep it in shape. Love and respect to the whole team, thank you!Erik DeHaas
Love this place. Extremely friendly, fast, and love the text diagnostic report sent when they complete the first review of the vehicle.
Great customer service and great service on my vehicle will make this shop from now on.
After a heavy snow my four-wheel drive stopped working, I took it to these guys and they went above and beyond! The customer service was great and kept me updated through text and phone calls. They fixed the problem with my truck and its good as new now. The guys at this shop can figure anything out! I highly recommend taking your truck or SUV here, I will be taking my Jeep to these guys to have them go over it in the future as well.
I have taken multiple vehicles here for a variety of services. They do quality work and stand behind it if there is ever an issue.
Broken lower control arm on a 2013 F150 had caused some significant damage to other suspension conditions components and even to the frame bracket. Really went the extra mile to get everything back where it needed to be. Thanks!
This repair shop is one of the best, most courteous, and most honest places I have ever been! They got us in quick and had the repairs done the following day. I am impressed with their use of technology to engage with customers. I promptly received an email which included pictures and a full diagnostic report. And their prices were extremely reasonable. They offer rides if needed. Their business is clean and everyone smiles. I was also impressed they offer military discount. I have already booked my next visit with them for routine maintenance. Way to go above and beyond guys!! Excellent business!
I am usually pretty skeptical of mechanics but the guys at Parker Four Wheel Drive & Auto Repair made my experience very easy and pain free. Their pricing was reasonable compared to most places, their staff was professional, and I loved how detailed their report is. Would highly recommend them for your auto needs!
Great service! The staff always provided us with helpful progress updates and our Jeep ran ran great when we picked it up.
Ive had numerous positive experiences with Parker Four Wheel Drive and would highly recommend them. I have a 2000 Jeep Wrangler, so naturally there are always things that could be done to a 20 year old vehicle. What I appreciate is their professionalism in identifying all the things that could be improved, but then comes the much shorter list of what actually needs to be done right now to keep me moving. They never pressure me or shame me about repairs Im deferring. I usually just ask, if it was you, and your money, and you were in my position, what would you do now and what would you do later? I really value their expertise.
I went in for a lift kit install. They were always friendly and even though there were some hiccups, the staff and management not only took responsibility, they did everything to make it right.I personally will most likely use this business again and their professionalism and courtesy went beyond what i would have expected.Overall, a great business that seems to genuinely care about their customers.
Got set up with new tires, rear bumper and tire carrier, a full 4 lift with a SYE, as well as 3 seal replacements on my 06 TJ. They didnt feed me BS on what was important to do right away either. Fast, thorough service and a result Im happy with keeping me in budget. Cant ask for a better shop than that.
These guys are the greatest, On time and no hidden charges.
These guys are amazing! No matter what I throw at them they always help us out!! Its always a pleasure doing business with them!
I took my 94 YJ to Parker Four Wheel Drive for some leaks I had, and I also needed an emergency brake installed. I loved that Steve and team sent me a full review of my Jeep electronically, then followed up over the phone to explain everything in detail. They found things I was unaware of, which needed attention. I had them make all the repairs, and the team finished the job in the time they quoted. I highly recommend this company, and will continue to use them in the future!
Far better then any dealer I have encountered, will inspect everything and give honest advise on out of warrantee autos and has been keeping my 4x4s in top shape. Not the cheapest, but you get what you pay for.
There is no other place I would ever trust with my Jeep as much as I trust them, shoot I trust them more than I trust myself with it ! They are extremely professional and define the term customer service. Their main concern is always making sure you are taken care of ! I love the fact that they give detailed reports with pictures and are so willing to walk you through it. They do an excellent job with modifications as well ! Always friendly, fast, informative, and skilled at what they do! Skip the dealership or any other auto shop and come here I promise you won’t regret it!
Great customer service. Very friendly and knowledgeable people. Fast and fair. I would recommend.
Fantastic service, professional and thorough, only one issue, estimate did not match bill. Estimate was 235, bill was 253. I realize this isnt huge but was unexpected.
Steve and his team do a great job keeping our tow vehicle in “tip-top” running order. They are always on-time, always friendly and always have great advice.
I took my TJ Wrangler in for a rear main seal repair recently. During the transaction I had a bit of a communication issue with one of the service writers. I was unsatisfied and wrote them a review saying as much...Steve, the owner contacted me immediately. He listened to my complaint, apologized for the issue at hand and worked to resolve it immediately; as well as to ensure it wouldnt be an issue again in the future.Talk about a stand-up owner of a reputable business! This isnt the first time Ive worked with them and hadnt had an issue prior to this... the way Steve handled things gave me great confidence in working with them again. Thank you folks!
It was a relief to finally find a place that is competent and could work on my vehicle. Guys here were super professional and up front. I felt confident when I drove away that I wasn’t being cheated.
Overall experience was good. Would have been nice to get clearer communication on when the car would be finished.
Hey this is Cody Sanborn. I had a great experience with 4x4 Parker. I had my jeep that I just bought that was a 1976 CJ5. My wire harness got completely fried. In a hour driving back home. I have the great service with 4x4 Parker compared to the last person I was dealing with. The last person I was dealing with I had to wait over a month to get all my stuff and they ordered the wrong parts. I was soon looking for other person to do it I got in contact with John with 4x4 Parker. He got everything repaired in a week. And got the right part and did an amazing job and help me in every way possible. It went beyond expectations and called me after work hours and making sure that I was doing all right and seeing how my vehicle is doing. I appreciate all the help that 4x4 Parker is done and John has done for me. John youre the best man. I didnt mean to set my alarm for 6 p.m. lol
>> Update 06/09/2021:Steve has exceeded all expectations! Never in my life have I had a business take care of me the way Steve has. I would have been satisfied with a resolution to what I assume was more of a clerical problem or glitch, and simply getting the alignment dialed in, but Steve would have no part of it, and insisted on going all the way by replacing the ball joints at no cost (I had acknowledged the ball joints were worn and declined the work during the original appointment, and in no way was expecting them to be replaced as a result of the missed alignment). My Jeep now tracks straight and the steering has never felt so solid and confident.I have updated this review to five stars, and will not hesitate to return next time I need something, and will recommend at any opportunity. I have shared this story with several friends and their jaws drop when I get to the end. Thanks Steve!>> Update 06/07/2021:The owner, Steve, called me first thing this morning and was very apologetic, and has promised to make things right. He sent his crew to my workplace and picked up my Jeep, and they are working on it now.Steve seems to care deeply about the reputation of his business and the satisfaction of his customers.I will post a full update after I get the Jeep back.>> Original Review 06/06/2021:Very disappointed and will not recommend to anyone.The staff is friendly and courteous, and the Email/Text/Phone updates with videos and pictures showing what the inspection reveals are impressive.However...I asked them to do a four wheel alignment on my lifted Jeep Wrangler, correct a pull to the right, and fine tune everything. This work should be relatively straightforward as all eight control arms, both track bars, the drag link, and of course the tie rod ends are fully adjustable. As part of the inspection, they informed me that the ball joints are worn and need to be replaced, which I was not surprised, but I declined the work as this is something I will do myself. I requested that they proceed with the alignment and correct the pull to the right condition. When I picked the Jeep up, they told me they adjusted the axle as it was not square to the frame, and performed the front alignment, which involved resetting the toe. According to the advisor, this work corrected the pull to the right and the Jeep tracked nice and straight when they test drove it. The advisor stated that the rear did not need any changes.I paid the $157.00 + tax and happily went on my way.My happiness soon changed to dismay, as on the drive home, I didnt feel that anything was different - the Jeep still pulls to the right. To make matters worse, once I got home, I crawled underneath only to discover that as far as I can tell, no adjustments had been made on anything.I mark all the jamb nuts (tie rod ends, control arms, track bars, drag link, nuts, bolts, etc) with security paint so I can easily tell if something comes loose after going on trips to Moab or wherever, and not one of those marks was broken. This, and the fact that I did not get the printout from the alignment computer showing before-and-after caster and toe indicate that no work was performed. The service advisor could also not tell me what the caster was set at at since the tech didnt tell me.Im also not sure why pictures and/or videos showing what they corrected are not provided like they are in the same manner as during the inspection.I will update my review if the business can show me the alignment printout indicating what the caster and toe were before and after.My next alignment will be back at Firestone, where I can get two wheel alignments any time, know that they did something because the paint marks have been broken, and always get an alignment computer printout without even asking.
Seems like a good shop, but very expensive. Be sure ask and look through quote carefully before giving go ahead to do work. More than 100% markup over retail cost on parts. Number of task hours and labor rates not disclosed. My bad for not researching what typical service costs/labor should have been.Workmanship seems good.
From the time we walked in the door to drop off the vehicle, thru the time we went back to pick it up, we couldn’t be happier with the service, staff, and outcome. Whatever you guys are doing keep doing it. Well done!
They did a great job working on my Jeep. It was delayed a couple days but the owner Steve called us, explained the situation and apologized. He also took a little bit off the bill. Will definitely be coming back here again.
Great shop! Awesome crew! They have helped us with all are needs and at a very reasonable price. I highly recommend going here for your automotive needs.
I had a great experience and feel the work done on my Jeep was of exceptional quality.
These guys are great. The do everything the right way and are upfront about all of it. When I need anything done on my truck, this is where it goes.
These folks have to be the best in the business, but not just in their automotive skills performance, but also in their customer service skills, and respectful manners and communication. I have been looking for such a place where I can leave my vehicle in safe hands and have no concern to get it addressed (no matter how long it takes to track down the problem), fixed, and returned with a reasonable time and cost.....and now i have found them! As a disabled veteran, these areas of expertise are very important to me. I dont have time or funds to play chase-around-the-mechanics and bring my vehicles back-and-forth to get any issue resolved. I encourage others to follow the steps to their Parker location and given them a try also. Best wishes to the Parker Four Wheel Drive & Auto Repair team.....well be seeing you again when the need develops.....or for just a general service....or to stop in to say Gday. Stay safe. ~ jake
These guys are awesome, I would recommend them to anyone. Customer service is great, they warranty their work and I have no complaints!
Parker Four Wheel Drive helped install an entirely new engine into my Jeep and has done admirably in making sure I was taken care of along side my Jeep. Big shout out to Justin (technician) who did the install as well as any maintenance Ive needed, bringing it in (oil changes, check up, tune, etc). Another big shout out to Glenn at the front desk for great communication and helping me out with the entire process, including setting me up with a ride from and to the shop when I needed it. These guys are great and they know exactly what theyre doing. Highly recommend!
Steve the owner is a good guy and you can trust this place.I took my 1999 wrangler here back in April to get some major services completed. Turns out that one of the issues required us to chase it for a few months. This may seem crazy, but this is when I think a shop like this shows its true colors. How do they deal with challenges. Do they just send me on my way? Do they charge me a lot more money? What do they do? Steve, the owner, never gave up and worked tirelessly to help me track down the problem. He even no-charged me for several things that he probably should have charged me for. This is the type of shop that you want to take your 4x4 to. My grandfather always said that it isnt our success that define us, but rather our challenges. Steve and Parker 4x4 worked through everything with the utmost professionalism.
I love this place! I just moved to the area and had to leave behind a trusted mechanic but have found a new even better one in these guys! They are professional, accommodating and worth every penny! Highly recommend!
I have taken both my Ford F250 diesel and Buick to Parker 4 Wheel and All American 4 Wheel for 15+ years. They do not disappoint me with the work they do! They are thorough, knowledgeable and professional in their service. I highly recommend them for any work you need. Kudos to Mike--hes the best.
Great service and very professional. They did a complete inspection of my F-150 and found a significant problem with a gasket that was leaking (documented by a photo of the leak)! It wasn’t cheap to repair but without it I would have spent tons more at a later date. I trust these guys 100%.
I took my 74 Scout II to them to have new rims installed and get a alignment done. They were very professional and had the work done same day. The also helped coordinate a ride for me while they had the vehicle.
This business is incredible! They are very thorough in their assessment of your vehicles problems. They are professional yet friendly and consistently treat their customers very well!We highly recommend Parker 4 Wheel Drive for all vehicle repair and maintenance needs!Thanks Steve and team for doing such a great job!
Brought my 2012 JK in for check engine light on Tuesday morning. They were done with her by Thursday evening and she runs better than when I bought her. 👍🏻
Parker 4x4 was highly recommended and after reading all the great reviews I wanted to try them to find out why my car was making a noise. They found the noise and fixed my car perfectly!!!! They were super nice and very straight forward and informative!!! I will be coming back for sure!!!!
Rebuilt rear differential due to whining noise caused by bearing going out. Save me the cost of a full replacement. Very helpful and professional.Won’t let me add a new review so adding onto this one. Parker 4x4 is my new repair shop. Took another car in and these guys stepped up to help figure out an ongoing issue we have been having with it.Jon and Stan have been great to work with. You get detailed reports and talk through any questions. Really appreciate all your help.12/05Just took in my wife’s Suv that had a check engine light. Their mechanics easily fixed the issue and also found some smaller issues that could have become bigger problems down the road (no pun intended). Feel they do a great job and paying close attention to details and catching things early. The guys at the front desk are great to work with and helpful as always.
Excellent work and quick turn around. After another shop could bit figure out how to properly align the suspension on my dodge with a big lift, Parker 4x4 did an excellent job getting it all corrected. I will send all of my trucks to them in the future now.
Excellent diagnostic, service and without delay.
If you need work done on your 4x4 this is the place to go. I had a lift installed and they were right on target in terms of quoting me a reasonable price for parts and labor, great communication throughout the process and provided accurate time estimates for when it would be done. Whether youre getting aftermarket parts installed or just doing routine maintenance, I highly recommend Parker 4x4. They are extremely professional, the shop was meticulously clean and I felt like they valued my business - unheard of in a lot of dealerships and shops alike. You wont be disappointed with the service and quality of the work.
These guys know what their doing!
Wonderful customer service experience. I never have been treated so respectfully by car repair establishment. They explained every detail about the issues my BMW had they sent pictures and video of all repairs. Willing to go the distance and make my repairs possible for my budget. I 100% no 200% recommend to check this business out. You will not regret it
We have 2 jeep jku rubicons in our family. Our previous jeep shop could not seem to fix our death wobble in our 2017. The guys at Parker 4x4 fixed it fast. My 2014 had a cracked oil cooler and I was told by my previous jeep shop 3 months before they could get me one. I thought I was going to have to cancel my trip to Moab. The guys at Parker 4x4 found me one along with some new 37 inch Nittos and a spare tire carrier they put on for me. I couldnt be happier! Our trip is on as scheduled.
We tried 3 other shops in the Parker area and were less than happy with the experience. Not only was the problem misdiagnosed but the prices were high.Thankfully we found this shop. They provided a detailed analysis with all issues that need attention immediately and In the future. The work was done quickly and for a reasonable cost. They did so good that we took our truck out of a shop, and brought it to them to fix.I would recommend this company to anyone!! Don’t waste your time with other shops, get it done right the first time!!!!Jon was a true professional!THANK YOU!!
Took my 2013 Armada in for some maintenance service, front/rear diff., transfer case, sway bar bushings and end links. Did a great job at a reasonable price. Fast forward a month or so and had front diff. fluid come out of breather tube (my guess was that it was overfilled). Took it back to Parker 4WD for them to look at and also to get a quote for some new front shocks. They took care of the front diff. issue (they believed it was overfilled as well) inspected and refilled at no cost. Also got the quote for front shocks from Steve, sounded good, verified it was what I wanted and left them to it. Took three days for inspection/install (not great) and when I went to pick-up and look at my new shocks I discovered that it was not what I had asked for (I asked for a set of Bilstein 4600s and they had installed two quick struts, brand unknown). I brought it to their attention and it appeared there was some internal miscommunication. This was Thursday afternoon, they asked if they could keep it and assured me I would have it by the weekend. Had correct shocks installed by noon Friday. I appreciated how they handled and remedied the situation. Will definitely take my rig back.
So professional and nice!
Parker 4 x 4 has THE BEST professional car service available anywhere! Not only do they perform top notch workmanship on your vehicle, their customer service is beyond outstanding!!! To have both of those qualities in one place is truly hard to find.
Performed warranty work. Work was done right and on time.
Very professional service, they fixed the issue I was having with my jeep in literally no time. 1000% great place, wonderful staff and fantastic service
From the initial text to the service. My entire mindset of getting help to this extent is a game changer. I will 1000% pass this info on to all my friends and the clubs I off road with. From suburbs clubs,Toyota clubs I know,to the 900 squad that ride razors. Never met the owner personally, but he and his family of employees are top notch. Hats off to you sir.
Weve always been pleased with the work done at Parker 4x4. We recently had them examine a used car we were considering buying. The owner of that car was really impressed with how thorough they were. He is planning on using them in the future. Great experience! Youll really like Steve and his crew. They are patient in explaining what needs done and the priority to a non-mechanical person.Update: We recently took our car to a place that does our lifetime alignment. They said there was $2,600 of work that needed to be done before they could do the alignment. We took it to Parker 4x4 for a second opinion. Turns out there was a $2,000 repair that did not need to be done and they were overcharging on the labor (overlap between repairs).I like that Parker 4x4 sends you pictures and videos of what is wrong with your car.
These guys are great and they know their trucks. I had a strange loud noise that started one morning and was going away for the weekend and needed it fixed fast. They got me in immediately and resolved the issue so I could take the truck out of town as planned. The inspection was very thorough and I got a detailed report with pictures! Super cool guys too!
This is the worst place I have ever dealt with, I took my jeep in for a two hour project and they had it for over a week and didn’t even do the work called me and told me it was done, I went and paid for the work and when I got home nothing was done. I called them to let them know and they said they would make me an appointment the following week to get it back in. Absolutely the worst company with the worst customer service I have ever dealt with.
You get what you pay for! When you go to Parker 4x4, you know youre getting good work done with quality parts from experienced people. Expect to fork out some money because cars are not cheap or easy to work on by any means. They do it right the first time. When you take your 4x4 here you know its being done 100% correctly, and in a relatively fast manor. They provide photo and video evidence showing the customer what is broken and why, I dont know another shop who communicates so well with their customers. Great guys, Steve runs a great shop, there is a reason they come so highly recommended.
My son had to have an engine swap done on his 2015 Subaru WRX. John went out of his way to explain the details about what needed to be done, and why, and understand my concern about cost. They did a great job finding another engine and getting the swap done in a timely manner and and also with keeping us advised of the progress and status. I highly recommend them! Thank you so much John, Steve & staff!
Amazing customer service! Had a car wheel that needed to be worked on, called and was able to drive right up and be seen. They were able to fix my wheel same day, without an appointment. Ryan was such an amazing help! Definitely recommend them and will use them when I can! Thank you guys!!
They had everything done quickly and for a reasonable price. Would highly reccommend!
I’ve taken my Jeep here a couple of times now and these guys always deliver. They don’t over charge you for parts and their process is pretty transparent. If you’re looking for some trusted professionals I highly recommend you try them.
Very prompt well organized business. kind and friendly staff.
I had a great experience working with Jon. I damaged my SUV taking it off-roading beyond its capabilities, and the shop was able to squeeze me in on short notice to do some diagnostics and repairs. Jon was patient and professional at every step. They completed the obvious and necessary repairs on-time and at a very reasonable rate, then did some additional diagnostics when I felt like it still wasnt running 100% normal. They didnt try to snow me with unneeded repairs. Hopefully I dont need any more repairs in the near future, but I wouldnt hesitate to take my SUV back to this shop.