Visited Rolls Royce today and was greeted and welcomed with open arms. The culture at this particular location is changing in a very positive direction. Rickey and his team go over and beyond to make sure that the customer feels welcomed and informed about the vehicles that they are interested in. If you are in the market for luxury, I HIGHLY recommend stopping in at Pasadena Rolls Royce and asking for Rickey or Ray 🔥🔥🔥‼️

Purchased my first Rolls Royce Ghost a few days ago from Rusnak Pasadena. Give the current pandemic and limited supply of vehicles for all dealers, Rusnak had a good selection to choose from. Vrej, a car salesman in the Rolls Royce section, made my purchase process absolutely seamless! He knew exactly what I wanted, waited for it to come in, and as soon as it came in called me right away to come and check it out before it got listed for sale. I came, I saw, I loved, and I purchased! The team at Rolls Royce Pasadena is awesome! They are not pushy salesman nor do they pass judgement on your ability to purchase a vehicle from, they simply want to be helpful and play a part in finding your vehicle. Shout out also to Galoust(Ray), manager at Rolls Royce. Ray is the right guy for the job and is an absolute asset to the Rolls Royce brand. I look forward to driving my car for the next few years and bring it back to trade in for something newer. I’m looking forward to working with this team again in the near future :)

I was referred to the General Sales Manager Ray Mkrtchyan by my business partner who has been buying Bentleys and Rolls-Royces from Ray for many years now at Rusnak and he was the absolute best referral. Ray was very attentive to all of my needs and helped me customize the perfect Black Badge Cullinan which I ended up ordering and taking delivery of. He was a true professional and made the entire purchase process as smooth and painless as possible. I highly recommend dealing with Ray at Rusnak if you want top-notch service!

Great customer service and attention to detail. Melody was great.

Always friendly and courteous providing the utmost in customer satisfaction.

Worst location to ever visit I purchased the 2019 Wrate from them after 0 customer serviceCar have a safety issue and they don’t care.Service 0 star Sell 0 star.Rude staff I will recommend To Visit Ogara CoachNice and professional staff.

Very attentive sales staff. No pressure to buy.

Great service from Steve and Ernnie over at sale. If you are in the market for a Bentley or Rolls-Royce make sure to come by and see them at Rusnak in Pasadena.

I had a great experience at Rusnak Rolls Royce Service Department in Pasadena, California. I took my 2001 Rolls Royce Silver Seraph for repair of three major problems. My car was at the Service Garage for one week. Shane Rutherford, Master Technician, did an excellent job, rendering the car to a perfect condition. I drove sixty miles so only Shane can work on my car, as I trust him personally, as well his mechanical knowledge and professionalism. Ruben Granados, Service Advisor, was very kind, helpful, and courteous in processing the entire Service Experience from beginning to end. Brian Edwards, Service Manager, deserves Kudos for overseeing the entire Service Process by helping me in a kind, courteous, knowledgeable, professional, pleasant and friendly way, to schedule my Service Appointment, follow-up with ordering and receiving the new parts from New-York in a timely manner, and making sure that the entire Service Process was executed smoothly and seamlessly. Finally, to top it all off, I was given a 2019 Maserati Ghibli loaner car to drive for a week, free of charge. OMG, this car was a pleasure to drive. It looks beautiful, rides very comfortably, and drives very fast especially in the Sport Mode. For crying out loud, it has almost as much HorsePower as my Ferrari California. In conclusion and overall, I had an awesome experience at the Rusnak Rolls Royce Service Department in Pasadena, California. I strongly recommend this Dealership and its very professional employees and staff without reservations.Thank you all! You are the best!George J. Danial, M.D.Encino, California

I have always received excellent service at this service center.

This is a great place to take your RR or Bentley to, Melody was very helpful, and the service was great! exactly how a luxury car brand service should be.

I love rolls royce who else there awsome

Great place Chris lee was great !! Thanks guys

Melody is the best thanks a lot A1 service

They rip me off son I’m tryna get a free car they said no bogus

Everyone was rude. Ill take my business elsewhere

Very nice collection of Rolls Royce models.

Love this place always helpful