Nice place, helpful staff. I was just stopping in on travel, but this is a very welcoming store.
After being treated rudely at Guitar Center I went to Music and Arts store to purchase a tuner. The associates- both Carlos and Ayanna- were very courteous.Ayanna helped me pick a good tuner, and she spoke to me about her personal experience with choosing an electric guitar. I had begun my search for an electric earlier in the month- for a birthday gift to me from me. I’ve only ever owned acoustic, you can guess where this is going 😜. Yes- after trying a couple- I went home, ate, debated, called talked to Ayanna again...I returned, asked Ayanna for a little more help selecting a couple of accessories, and then I walked out with a new Fender, amp, headphones, and cable.Thanks Ayanna for your help and patience. 🎶🤘🏽✌️
Found French horn mouthpiece. Ready for the UIL 33. Go Mustang band!!!!!
I Was looking for a MIDI controller that nobody seemed to have in stock or had on backorder. I walked in and Carlos was eager to help me find what i was looking for, I believe his exact words were let me check our nationwide database, it made me feel like it was his lifes mission to get me that MIDI controller. A clicks and a moment later, he located a device and had it promptly shipped to the store. He also called me multiple times to update me on the shipment status and ETA. Thanks Carlos!
It was a nice experience! I was there to return a French Horn and it didnt take much time at all! The employees were very nice and the situation went smooth. I would definitely go back again for my music store needs!
Great service. Well-organized store
My personal experience at M&A Pasadena was amazing, seeing all the new items they have since it’s a new store. I had no problems finding the items I needed. The Manager Adrain was very Experience in what I was looking at and was able to guide me towards my new purchase. Nick was also helpful as well. Both have great service skills. To me I would recommend this store to anyone. Keep it up guys.
The customer service here is phenomenal! Everyone is knowledgeable about everything from instrument care to lessons. This location extremely accommodating to your skill level and budget. The employees are extremely helpful and remain honest during the entire process. Its rare to find great management nowadays, but Music and Arts Pasadena definitely meets the standard.
This is by far the best place in town! If you want great customer service that makes you feel like part of the family come check out both Adrian and Sarah at their new Pasadena location!! Ill never go anywhere else for my familys musical needs!!! Thanks guys and keep up the great job!! Its greatly appreciated!!!
Great selection of instruments and a staff knowledgeable, experienced, and passionate about all things musical. Its always a pleasure to meet and greeted by Adrian a very talented and helpful employee. You want your musical needs met, give him a visit at this shop.
Wonderful place! The people working here have always been very nice and friendly to talk to, they all seem to have great knowledge of their crafts as well! I’ve started coming here to snag stuff for my trumpet and bass guitar and have never been disappointed!
I really enjoyed my experience at the M&A store. The customer service that Mr. Adrian provided for me and my family was awesome! I recommend this store to anyone who wants to feel welcomed and be properly educated. We will definitely be back at this location for any future needs.
I love this place, we took our child in for saxophone products and wow! The level of service given was great and we actually purchased more because of the knowledgeable and friendly staff (Adrian). We are definitely going back for all our music supply needs.
Customer service was great. The guy that helped us was very helpful. He gave us ideas and advice on instruments for my daughter. I’m definitely looking forward to going back.
I love this place, my son goes there to check out the guitar section. The staff is wonderful and helpful. The store manager Adrian is always positive. I would recommend this location to all my friends and family.
I love this store! The customer service here was amazing! The manager Adrian was super helpful. I will definitely be back!
My personal experience at Music&Arts Pasadena location was amazing, seeing all the new items they have since it’s a new store. I had no problems finding the items I needed. The Manager Adrain was very Experience by brass instruments. Nick is very Experience in all flute things. Sarah is very experience in Vocals. She has a amamzing voice. Everyone has great service skills. To me I would recommend this store to anyone. Keep it up guys.
Didn’t expect much from this little shop, but the customer service & selection had me SHOOK! Got a professional sax for my college-bound daughter for a WAY lower price than the bigger shops. #saxqueen #unt #meangreen
My experience at Music & Arts was extravagant! Amazing employees and such a wonderful environment. I definitely plan on making my music related purchases from this store.
I been there one time to buy marching sticks for snare but are the marching sticks good pair and do they sell all type of sticks like promark innovation, vic firth and saylers please let me know so I can come again for my birthday
TrrrrtrrRAMPMAyala
Im so glad they opened this location, its so much closer and the store manager is very knowledgeable. keep up the good work
Amazing! My go to for any musical instrument. I loved how affordable, honest, and educated Music and Arts Pasadena was with me I would reccomend them to anyone looking for a quality instrument.
Nice place with a decent selection for beginners but the employees aren’t knowledgeable on instruments(at least not guitars)
Great customer service, awesome deals extremely helpful store manager.
Friendly and knowledgeable staff make finding what I need hassle free. I look forward to shopping here anytime Im in town. 👍
This place is always well put together, and I appreciate all the different guests and lessons that are held here!
The store is well but together and I enjoy myself every time I make my presents there
I love going to this place the staff is amazing. I recommend this place to anyone looking for instruments
Great place for your musical needs! Awesome staff!
Nick was incredibly helpful with my purchase! Thanks Nick
Adrian and the team are so knowledgeable and helpful! Love this store!!!
They were incredibly friendly and quick to help.
Great customer service. For someone clueless about the instruments, they helped and showed me a lot.
Adrian Jones is awesome!!! Check him out if you need any help!!!
It’s great service by Adrian Jones
Great service great selection
Very nice place.
Excellent Customer Service !!!!
Very good store, those who work there are very respectful and give you very good support