My daughter and I have had nothing but great service from the first phone call. Joshua really did go above and beyond to make sure all of our needs were met. Even after wed been in the home they were just a phone call away. I would highly recommend Clayton Homes to my family and friends. I cant express my gratitude enough to Josh, Scott and Tim!

Great buying experience. They worked around my problems and got me in a home. Service after the sale was great. They treated me with a lot of respect.

Im having great sale experience. Ive been by the Pearl office several of times. After comparing houses and service with other manufactured homes and service offered, this is the best I have found. I went to Vicksburg, McComb, Hattiesburg and Meridian. Some had great prices on homes. And they were selling by the dozen. But when you pay 100k plus for something that you will live in for X number of years. Structure, durability, and service should be the focus of your purchase. Pearl office and salesman never pushed me to buy. He talked to me all the times I went by and answered my questions when I called to compare options. I had lots of questions! I tried to think of all possibility of what would go wrong with the house after I buy it. I really dont want any negative surprises 2 years later. I will bet we looked at 50 manufactured homes. But Pearl office have given the best help, advise and service.

Everyone there was super nice. We came in to find our forever home. Jared showed us around the lot and was a complete bad breathe. You can just tell he is there just to get a pay check. Nothing was personable about him. He kept asking us what our credit was. And he was like oh if your credit is in that range then we don’t even need to look in that house. And we over heard him tell anyone guy that worked there that we were just wasting his time. That’s not customer service.

Prior to this encounter my husband and I had a great experience with Clayton Home Center in Pearl, MS and would have gave all stars and plays some but this time I give zero although I had to click something to leave a review. The guy name Ted was great in that he answered questions, gave advice and pointed us in the right direction to prepare to apply for financing. Unfortunately we found out he was no longer there. Either way this time we went in with approval and had an appointment with Mary or Gane Bessonet. She did not appear welcoming knowing she had a 1PM appointment with us. While in the office when describing our plan she was very negative saying things like I dont think you are going to get that land down and was ready to send us out the door. She also said they dont assist in the land for the land home package, we had the land information and was told to give to the sales individual and they would go from there if you have ever been on their site the information there says the same. She did not take any notes as to what we were looking. We still wanted to look so she stated she had a few homes on the lot with the number of bedrooms we wanted. She took us to the home Thrill that only had 3 bedrooms. We have a three 3/2 home now so that was a no go. She never took us to the 4/2 home and kept insisting that I sale my current home, find the land, come up with a plan and then get back in touch with her. When asked about negotiating the price because after speaking with several individuals who have homes as such and dealt with Clayton and a previous sale team member negotiations are acceptable. She boldly said no negotiations we dont negotiate anything what the price is is what you will pay. I did my research fully before even thinking about these types of homes but never thought we would encounter someone who was negative, dismissive and a liar. Even the website says negotiable! I seen the same home we wanted much cheaper on another site and she walked off saying best of luck on your journey. She made us feel like we were the wrong color for her to do business with. Every plan we gave to her was I dont think you this and I dont think you that. She didnt provide any information on the home she did take us to except ask personal invasive questions. A great experience turned nightmare on that I did not expect her attitude and behavior to change my mind about this location. I highly doubt we will be working with this location.

Not even a 1 star. I just had to pick it so I could write about my parents horrible and humiliating experience this morning. They arrived around 9:30 am and spoke with the sales lady. They asked about the modular home seen on TV for $90K and the woman responded that they didnt do those types of homes and that these homes are very expensive. My mother was horrified that this customer service sales rep would be so snotty and imply that just because they wanted more info on a product in that price range her company is advertising doesnt have the funds to purchase anything from your company. Bad salesman. I was in sales for years and never did I ever make anyone feel inferior, unworthy or that they couldnt afford my companys expensive merchandise. When you are in sales you cannot act dismissive, rude, snotty or superior. My mother and father felt humiliated that this woman implied they wouldnt be able to afford anything they sale. If she had been more helpful and polite she might have sold them a home today. But, you lost not just their business, you lost mine. They were there about purchasing 2 homes from you. I had asked them to inquire about specific locations of where Clayton Homes sets up, etc because I dont know where I am moving to. I might be moving back to Pearl area. I might not. But, the fact is I dont care Id you only sale to the Pearl community, your sales reps represent the entire company and in the end you, the owner. So, 3 people think this company is not worthy of our business. How many people do you think we will advise not to purchase a Clayton Home because of your 1 sales reps unprofessional attitide?? Train them to be nicer. Apparently it is BIG problem with your company per the other reviews I read today.

Very helpful and knowledgeable staff. Would recommend anyone looking for a nice manufactured home to make a visit.

They have nice affordable homes

Lady didnt seem like she was genuinely interested in helping

Landscape is always stellar!

Salesperson was very helpful.

Having credit issues and a not so perfect credit score, I went there just to ask questions. I told the guy this and made it clear that I was there to research and I didnt want to get my credit ran unless he could guarantee that they would help me leave with a home. He said they could, talked a lot of gibberish, and ran my credit anyway, only to tell me that they couldnt do anything for me. He then proceeded to give mecredit advice, which were things I was ALREADY WORKING ON, things I ALREADY KNEW. So thanks for the drop in my credit score and waisting our time 🙄🙋😕.

This is a horrible company that produces low quality homes and has poor customer service. They do not follow through with the promises that they make to their customers. We have been in our home for less than two years, and it is already starting to fall apart. Fortunately for Clayton, it is outside of the one year that the will provide maintenance.

I think they are a little over priced... but the homes are still nice!

Amazing group of people to work with.

Very nice people to talk to