The staff is very nice and accommodating. They worked with me when I had a truck coming to deliver my items from Texas late one night. Gina, in the office, was very personable and helpful. The building and grounds are spotless.
What a great experience! Gina was over the top helpful! If I could give her 10 STARS, I would.I was there 5 days cleaning out storage unit after 4 years. The property is kept very clean & safe environment!Gina answers questions and had helpful suggestions! She is kind and caring to to everyone it made the transition easy!!If I moved back to Pearl area and needed a Storage Unit I would definitely go with Life Storage in Pearl!!
My roommate rents a storage here and it is a very nice storage facility. The place is super clean and looks extremely professional. The units are pricey but in this situation you definitely get what you pay for. I have a unit at a cheaper place but if I could afford it Id move my things to Life Storage in a heart beat.
Been having two units for months… and love it here! Nice and clean as well as organized and Gina is the girl to go to! You get your money’s worth for sure !
Best storage facility I have ever seen. So clean
Gina was very friendly and knowledgeable in our questions we had!
Gina is great! Great facilities and management. Highly recommend!!!!
Staff is very friendly and accommodating. Property is very secure and units are easily accessible.
Love this place! It is so nice and clean, and the environment is very friendly. Mrs Mary helped me with everything I needed and was the sweetest person ever!! Definitely give this place a look if you are needing storage!
Best storage place. Very friendly.
I would highly recommend Life Storage in Pearl. Mary went above and beyond to meet all of my needs even coming to change a light bulb in my unit so we could see what we were doing. The facility is a nice clean facility that is well maintained and feels very safe and secure.
This is a great place. Clean. Nice place. Mary Alsup assisted me. She was very nice and helpful. She went the extra mile to help me.
This is a very clean facility. Ms. Mary is an so helpful and through. Highly recommend.
Amazing service!! Mary, the manager is so help and knowledgeable!!! The facility is super clean! Also super super safe!! I really would recommend this storage facility for anyone!
Awesome experience recommend anyday
Mary is always so helpful! I called her today to get an additional unit and she immediately took care of it. Could not be happier with the service I always receive.
Very nice place. Employees were very nice and helpful. I definitely would us again and would recommend to others.
The BEST storage unit ever!! I love the ladies at the front desk, best customer service I have EVER seen!!
When I called to get some pricing information, the lady was rude and couldnt even answer my super simple questions.
This place has the most courteous staff!Very knowledgeable and most helpful!
Prices are reasonable, but after I found water on my units floor (coming up through cracks), the owner admitted mold and mildew were just part and parcel of renting there. The owners wife (or sister, or cousin...maybe all three) is a nightmare to deal with. Shes hostile, slow to respond, bad with paperwork, and barely seems to know whats going on at any given time, but she lies well to cover up that fact. After too many bad interactions with her, I found a new place for storage and couldnt wait to get my things out of there. Im sure Life Storage in general is an okay facility, but I would most certainly caution everyone away from this one in Pearl.
Facility is great and pricing is very affordable! Customer Service is key! I have patronized here twice in the past year! Miss Mary and the other desk help agents are very warm and friendly. 5 stars across the board!
Mary is great at her job. Always profesional, kind, and knowledgeable.
This is a great place to store your belongings! It is secure, well built, and priced with the average renter in mind. Mary in the office is the sweetest and made my experience one of the best that I have had when it comes to storage units. 5 stars!!!
I am extremely pleased with the customer service and the storage. I was in a hurry and needed a storage units ASAP, I used rent now online and once I got there my unit was waiting on me. The friendly staff personally walked with me to my storage unit and made sure I had everything I needed to move in with ease. I would highly recommend this Life Storage in Pearl!!!
Ms. Mary was wonderful to work with. She was very thorough and nice. This facility is super clean!
Mary was very sweet and showed great customer service. I most certainly suggest Life Storage Pearl.
I highly recommend this storage. Very nice and clean. Kathy’s costumer service was outstanding. She was very knowledgeable and thorough.Also, if you reserve the storage unit online (super easy!) you will receive a monthly discount and 1st month FREE! Very please this far!
Great place to do business! Mary Alsup is wonderful! She is always so helpful and very knowledgeable of the company. Her customer service skills are outstanding! Because of Mary, I decided to get an additional storage unit. I will always recommend Life Storage on Pearl as long as Mary is there to help!!
Great business, clean facility, and I would recommend them to anyone
I would like to give Mary Alsup a 5 star rating for the exceptional service she gives me as a customer.She makes it easy for me to pay on the phone, as I’m not very computer savvy.She even called the month I forgot!This extra care and personal attention is one of the reasons I remain a LifeStorage customers.
I highly recommend this storage facility to protect your most treasured possessions! Not only is the facility very convenient and meticulously kept, the staff is exceptional. I highly recommend asking for Mary. She is highly knowledgeable, goes above and beyond, and by far, the best employee.
Ms. Mary is an outstanding Manager. Very clean place. As of Aug 1st, they now charge me $165 a month due to new management. That sucks! I was paying $151 which also included my rental insurance. The cost of living goes up and our money flow stays down!
We got a unit after we moved to the area in 2018. We have never received anything but friendly service from the team at LS! I would highly suggest them if you’re needing storage.
Was Cube Smart then Life Storage. Had problems getting thru the gate then into my climate controlled storage and into a bit larger space. Average in customer service and pricing. Automatically charge you an extra $12 monthly for renters insurance even if you have your own. Never received the promotion price due to the name change.
I was shopping for a storage unit large enough to hold the contents and personal family items. I had 6 quotes of possible sites when I walked into Cube Smart. Janice Jones Gen. Manager greeted me with a warm smile and great attitude. In addition she was very well versed in how the business and rental operations worked for CubeSmart. She showed one unit to me. The entire complex was very neat and very well kept up. It took about 45 minutes to seal the deal and do away with the previous 6 quotes. It would not have taken as long is it did, but She and I talked and laughed about things. Overall it was a great experience.
Really like people and how clean the units are.
They are so sweet and helpful! You can tell they know their job well and love what they do! They motivated me to want to do business with them and I am happy I chose them!
What a great service!! Didn’t realize Cube Smart is now Life Storage. Came in and Kathy took care of me. I explained to her what was mentioned from the previous manager and she said, “I will take care of you.” Definitely will share with friends and family about the great experience. I’m a raving fan!! 😁
Mary and her team is excellent. They provide excellent customer service and very dependable for our 52 Pizza Hut locations. Wonderful and clean!
I am beyond satisfied with the customer service from the facility. Thank you!
Employees have a great attitude when dealing with customers. They are always helpful and seem happy to assist. They are helpful and friendly even when you ask dumb questions. Facilities always clean and the equipment furnished is very helpful
This place is great. Pam the manager is super sweet and helpful. I recommend life storage for all your storage needs.
I had a lot of questions about my storage needs, and Mrs. Cathy was very patient and knowledgeable. Plus, the prices are right! I visited other storage facilities but Im glad I happened to stop at this one.Updated after a year of storing my things here. Id steer clear of this place.
Great people to work with. Always accommodating and area is always clean!
Very friendly people and ms Mary greeted me with a smile and a awesome personality. I highly recommen this storage place. Everybody is very friendly.
Polite and professional staff members. Exceptionally clean facility and spotless units. I looked at several sizes and ended up with a 10x30 which is interior and climate controlled. Elevator and hallways have plenty space to move big items into you facility if you are using interior climate controlled unit. My fist month was free! The prices are reasonable and comparable to all facilities in the Pearl/Brandon area. The only thing I wish they would include is a box package or discount on boxes if you buy one of their larger units.
This place is absolutely amazing..Ms Mary is a very sweet person very helpful and most of all very understanding the young man that works there is very sweet as well I recommend this place to anyone hands down..
The lady that helped us her name was Mary she was so nice and very helpful, not only did we love her we loved the facility very clean and very affordable. Will definitely be referring our friends and family here for sure!!! Thanks again Mary!!!!
Great customer service & nice storage unit! Super sweet & helpful ladies in the office & clean facility. No better storage unit all around! Highly recommend-Brittney & Nathan Purvis
My experience with CubeSmart was nothing less than perfect. I occupied the same storage from July 2011 until November 2015. Never had issues with billing and if payment was not made timely I would get a reminder courtesy call before late fee was applied. The staff is absolutely terrific especially NEVA BRADSHAW! Even though I only visited the unit 2 or 3 times a year all my belongings stayed in tact and facility was always clean. I would honesty recommend this facility to anyone in the area. My blessings for continued success for CubeSmart
Great storage center. Clean units nice staff. Secure area. Great prices better than any others. Would highly recommend to anyone to use this storage l.
Great staff, always helpful and friendly. Very competitive prices. Will definitely use again and highly recommend to everyone.
I have moved a lot in my working life and that has caused us to have to store things in many cities over those years. This is the first Google review that I am doing because of the level of service my daughter and I received. This can’t even be described as customer service. It can only be described as care, compassion and empathy for everyone! Deployment can be a very chaotic time and Ms. Mary has done everything in her power and gone above each and beyond to make my daughter’s move for her deployment as uneventful as possible and I cannot thank her enough! They understand that it’s not just “stuff” you are storing but pieces of your life’s history and family treasures. The level of patience and concern to get it just right is mind blowing. You don’t often times see this atttention to detail or bedside manner at the hospital. Therefore, the “counter-side” manner at Life Storage is exceptional and they get 5 stars because they are ALL STARS!
Easy sign up, great staff.
I hate to put my belongings in storage, but Mary and Deanna at store 6457 in Pearl, MS made the whole process easy for me. They are knowledgable, efficient, and caring. I would recommend this facility to everyone. If I ever need to use another unit, I will make sure its a CubeSmart.
Great facility, Great Price but best of all was Mary working the front desk. Marys attitude and help made my experience Great
Easy and convenient with climate controlled storage rooms. They also have carts that you can move your items on. Very pleased
Just a shoutout to Mary and Deanna for excellent service!! Thank you for making our transition less hectic. We were able to store our things in a clean, safe environment, and have piece of mind while doing it. Keep up the good work folks! We will definitely be using Cubesmart in Pearl MS on Hwy 80 for all our storage needs!!😄
Wonderful people to do business with. Very good, well kept storage rooms.
I went in to rent a unit, which is the second unit that I have rented from this facility. After leaving the first unit, when I needed another space, I knew this was where I wanted to rent from. Shandi Miller was fantastic. She was very efficient, fast and friendly. Her demeanor is very welcoming and a pleasure to deal with. I will refer others to rent at this facility.
Cheap move in cost, Mary the store manager was awesome, easy access, cheap price!
Very friendly and knowledgeable staff. Affordable pricing. Highly recommend!
Great location with an above and beyond friendly staff. I’ve had a great experience and couldn’t be happier with Cubesmart. I highly recommend.
Wonderful experience. Manager, Janice Jones was very professional and knowledgeable about the facility. Facility was clean unit was clean and ready to move in. Would recommend Cube Smart!
Amazing facility and Ms. Mary was just wonderful!! I will be back.
Outstanding service and they made it fun. Shandi Miller is very knowledgeable and is skilled at what she is doing. I would highly suggest that anyone rent from them. Facility is super clean an secure felt very comfortable
Great speedy service. Very helpful staff and clean facility. We have two units and zero issues.
I recently had a storage space with them and now my sister does. The facility is nice, clean and safe. The management team are pros! They made the process very easy. Thanks CubeSmart!!!
Great, helpful and courteous staff and service.They are the best Ive seen in the Storage business. Ms. Mary is the best!
GREAT CUSTOMER SERVICE, I LOVE MARY & DEANNA, THEY HAVE GREAT ATTITUDES!! ALWAYS READY TO HELP YOU!! PRAISE GOD HALLELUJAH!!
This is my second time storing my things at this Storage Center the name may have changed but the service is still the same great
The customer service was amazing. Kathy was very helpful!
Mary and Deanna are the best. Superb customer service. Will do business with these ladies again.
Always a pleasure to do business with and clean!! Nice location too
Clean, very respectful, friendly service, Kathy helped me with all of my questions and concerns.
Mary was super friendly and helpful with renting a storage unit. She answered all our questions and made the experience simple and efficient.
GREAT JOB!!!! Thank you for taking the time to show us our options and work us through the process. We do appreciate it.
I will give this store a 5 star anytime...The Store Manager Mrs. Mary is the sweetest and the kindest person you ever could meet...The store is always very neat and the storage buildings are spotless...I would refer this store to anyone...I never had any problems...So, visit cubesmart in Pearl, Ms.
Great customer service ! Mary is always very helpful and kind.
Staff always helpful. Been here several years now and plan to stay. Mary is the best.
Deanna was awesome. She found me the best storage unit for my needs and got me a great deal!!!!
Mary was so awesome with helping us get our unit. The facility was very clean and we are really happy with choosing cubesmart.
Shandi was very Professional and knowledgeable. It was storming when I rented my unit but she covered up, ran out in the storm and walked me through every thing step by step.Thank you, for being so friendly as well as professional.
I love the staff here! The ladies are super sweet and the prices here are super affordable
Great costumer service
Wonderful customer service! Thanks Mary!
Great customer service. Mrs kathy was so sweet quick and easy to work with. She walked me step by step throught the process of getting a storage unit. The area and buildings was clean and organized. Will most deffinitaly recomend to others. Thank you Mrs. Kathy
Great place to store your items. Very nice, and the staff is wonderful.
Great place to use if youre just moving into a small place and have a lot of stuff I would highly suggest you come to life storage they have great prices and the people there are very kind and courteous
Mary is an awesome Manager. Cheap move in rates!!
Services was exallent!! Mrs.Deanna Jones was terrific in helping me and my Fianće find the storage unit that fit us perfectlt
Mary was extremely helpful and Informative. Clean facility with easy access.
Awesome service @ CubeSmart in Pearl. Shandi was very professional. answered all my questions, and explained everything very thorough.
Mary was very pleasant, and knowledgeable, she answered all of our questions...we love the cleanliness of our storage space, and are sure it will serve our needs for years to come..this place is now lifestorage..and Mary Alsup is the best Manager for that facility...always very helpful...and my unit is nice and cool when I go in there.
2nd time using CubeSmart in Pearl, MS. Have been more than pleased with their service and facility.
Exceptional service and great price!! I know my belongings will be safe in this establishment!
Service staff is incredible!
Soooo nice ladys love you
Very professional and easy access.