The salesman Gary was truly a pleasure to deal with. We narrowed down our choices to 2 mattresses, and he was very informative on the differences between the two. He was very personable, and we actually ended up having a wonderful time conversing with him. I will be recommending him, and Bedzzz Express to all of my friends.!
We had a great experience. The place was very clean and had a great selection. Taylor, who helped us, took us around and showed us a few to check out. He gave us plenty of space to decide on our own but was also ready to help answer any of our questions. Great experience, I will send all my friends and family there.
What a great buying experience! I had gone to mattress firm and basically walked in and right back out, it was overpriced and very limited selection. Bedzzz express had so many options and Craig was very accommodating with helping me find a bed that was comfortable and within my budget. Got a great bed with a wonderful warranty. I highly recommend checking this place out if you’re in the market for a new mattress!
I can honestly say that the previous reviews about Craig are correct. Knowledgeable, no pressure, the kind of sales man that makes you want to buy. After visiting a bunch of places we came back. Partially due to price and partially due to the service Craig gave. Thank you Craig.
Yesterday was the second mattress we purchased from Bedzzz Express. We bought the master bed mattress and box spring about two years ago and we still love it. My girlfriend is very hard to please as far as mattresses go and they helped us find the perfect one. Now we bought a new house with a murphy bed in the guest room. The seller warned us that the mattress will break someones back without a pad. We came in and found a great mattress for a very reasonable price that would be perfect for a limited use bed. Both of our salesmen were exceedingly helpful and gave great advice. Highly recommended.
Craig was very knowledgeable.Answered all my questions in regard to which bed might be best for me.I never felt any pressure to buy right at the moment. He had the bed in inventory, which made the decision easy for me, and later in the day I called and placed the order.Very easy to work with. Can’t wait to get my new bed.
I have now bought 5 beds from this store and my mother got hers from this store. I love the quality of the mattresses they sell and I love the customer service they provide. I shouldnt need another mattress for a while but when I do I will be coming back here. No need to shop around.
Taylor was great to work with. He was not pushy or overbearing at all! He let us look around and left us alone until WE were ready to have him help us. Because of that, we happily purchased a bed from Bedzzz Express.
Friendly and knowledgeable with no pressure. Great products at a fair price. We have purchased 3 beds from Craig and will continue to recommend Bedzzz Express to friends and family. Thanks for a great experience!
Mr. Holstein was very helpful. We were looking to purchase an adjustable bed and mattress for our grandmother and he went above and beyond. He actually moved the mattress that she really wanted from across the showroom just so she could feel what it would feel like on the particular adjustable bed so she would get the full experience. Most people would not have went through the trouble of moving the mattress and also we didnt have to spend all day there. We were in and out. We had an awesome shopping experience. We definitely recommend Bedzzz Express to all of our family and friends.
GREAT STAFF !!! If I could give more than 5 stars I definitely would ! Great prices. We came in on a budget and he made sure we didnt go over and still got what we wanted. Helped us get approved for the financing and everything. Craig really went above and beyond and Im more than happy I stopped here. He didnt even know I was pregnant and gave us some deals on pillows !! Literally helped me out a TON with this pregnancy. Great place ! 10/10 recommend 😊
Our salesman was Craig. He was very knowledgeable and patient with a nice sense of humor. We got a great deal on our beds considering the competitors prices. If you’re looking for a quality bed at a good price, see Craig.
Excellent Customer Service! Taylor Holstein was very helpful and knowledgeable. Because of himIt made the purchase of my bed easy and very comfortable. Highly Recommend Bedzzz Express!❤️
We had a wonderful experience shopping with Bedzzz Express! No pressure sales and transparency on products. We bought a Nectar mattress and couldn’t be happier! Bedzzz Express is the only dealer in Pensacola that sells this lifetime warranty mattress that also comes with an exchange option if not pleased with it after 30 days. Thank you for your friendly assistance today! Fast, friendly and no pressure sales.
We decided to shop at Bedzzz Express because we liked the ad they had in the Sunday Paper. The general manager Craig was very helpful and not only did he help me, he also assisted in finding the right mattress for my 82 yr old mother. Thank you Craig for such wonderful service.
Craig was very knowledgeable and friendly during my bed buying experience. I totally recommend coming to see him if your in the market for a new bed. And not just any bed. A bed that will last you and be a perfect fit for your life and health.
Taylor was efficient and very good! Thank you for your help Taylor!
Excellent customer service! Bought a mattress here for 1/4 the price quoted by the (not mentioned by name) chain store down the road. 10/10 would buy again
Taylor was very nice and helpful with out being smothering. Held a mattress for us while we went and shopped bed frames. Very excited to try our new matress!
I knew exactly what I wanted so I was an easy-to-please customer ... Craig didnt have to, but he went above and beyond to ensure that I was happy, that he gave me the lowest price and that I had what I needed for delivery and set up of my new mattress. He treated my son kindly and me with respect. Definitely recommend this place... thanks, Craig!
I highly recommend purchasing your mattress from this store. We visited several mattress stores in the area and found that Bedzzz Exoress to be the most knowledgeable and professional. We love our new mattress and there is comfort in knowing we dealt with a reputable company. So glad we found this place!
We visited this location while price shopping for a mattress. We were greeted by someone who I assume was the manager. He begins to show us his selection. He asks what I am looking for. I mention that the other store down the road has a bed we really like and is in the approximate price range were willing to spend. He then begins to tell us how that it a third tier brand and it isnt on par with his name brand mattress. Then we moved on as I lay on a bed that had a very similar feel to the other store and mentioned it. He says it sounds like you were sold a mattress, then sat at his desk and started playing with his phone. Extremely rude.Do not shop here unless you want to be patronized by some fat head mattress salesmen who if realizes he isnt going to make a sale will send out rude comments.
Craig was phenomenal. He worked with us for over an hour+ showing us everything compatible with our sleep styles. Highly recommend shopping here if you need a new mattress.
Craig was very friendly and knowledgeable. Would recommend coming here over buying directly from the manufacturer, pricing was much more affordable.
Excellent sales experience with Taylor. Great delivery team.
One of the best sleep ever..comfortable, restful, cost effective, I was pleasingly surprised to find a simple looking mattress so comfortable... your body just melts into it...
It was a pleasure coming into the store! Very knowledgeable staff and prompt delivery! We will definitely be back!!
Great service and a fantastic selection of mattresses.
Very informative. Willing to negotiate. Very professional and I recommend this business to anyone interested in purchasing a bed.
Highly recommend this place. Good prices, friendly staff easy to work with
Craig Holstein at the Pensacola store was fantastic. I walked into the store and he helped me pick out the perfect mattress. He answered all of my questions and even put up with all my hees and haws. He listened to my every need and after a long decision process, I finally picked a mattress. I explained to him that my husband was overseas and that I wouldnt be able to pick the bed up until next Saturday due to the fact that I needed a second person to help me. After my purchase he was nice enough to drop my mattress off to me on his way home. If you are in the market for a mattress go to Craig!!!!
Taylor was knowledgeable but not pushy. He let us try out the beds over and over.
Bought a tempurpedic kingsize mattress & base for a great price & have to say excellent service from the staff, I will be going back to buy the adjustable base as soon as Ive paid off the mattress. I would advise people to visit this store great staff
I had been searching for a guest room mattress set all day because my adult son was visiting for the weekend. Nobody had anything I could afford and was available to be taken home the same day. When I found Bedzzz Express I was frustrated and was probably a little short with the salesman when I told him what I wanted. He, however, listened to me and what I was looking for. He helped me find something that fit my needs without high pressure sales tactic. They will get my money in the future too.
My wife and I was shopping for a new Tempur Pedic mattress. We had been to a couple other stores prior to shopping at Bedzzz Express.We were greeted by Craig upon entering the store and we immediately felt comfortable in dealing with. He was very knowledgeable about his products and share money saving tips that no other store offered to share with us.We ended up buying a mattress set and will share this positive experience with friends and family.
My sister Angela purchased a mattress from the Pensacola store store our salesman Craig Holstein was more than accommodating in helping us with our purchase. It was a very pleasant experience and I would recommend your store to many others of my friends and family.
I purchased my first mattress out of college from the BedzzzExpress on Davis and the salesperson was great! Delivery was also fast and even when I had an issue with my bed they came and replaced it free of charge. My husband and I returned this past weekend to purchase our new mattress together and were welcomed by Craig, who was extremely helpful and nice! He didnt even mind that we arrived so close to their closing time. We were in and out in less than 30 minutes, which was awesome AND we got everything we wanted for a fraction of the price that we saw in other stores we had visited. All stores probably have their ups and downs but I had a great experience and so did my friend who also purchased her mattress from them last year. They also provided a great 0% finance option, which we didnt take but I could see being very helpful for some people, especially when purchasing a memory foam mattress!
Of all the places in town I shopped around for a mattress, Bedzzz Express by far had the best prices, selection and personality than all the others! I highly recommend Craig Hosltein and his team!
Very knowledgeable, thorough and super friendly. And pricing was very fair.
After looking for a mattress for a few days I finally stopped by Bedzzz Express and loved it. I was able to get the perfect mattress and also was treated like I owned the store. I will forever be a customer.
Had a great buying experience 3 1/2 years ago. Bought our bed New Years eve and Surprising they delivered it on New Years Day. Recently had a broken box spring and Craig helped me with the warranty. Had a new box spring in a fews days. Craig gave me his patent pending tool to measure sag in the mattress. Sent a few photos and he quickly had me approved for a new matttress. Great service! All mattress purchases will be with Bedzzz Express.1
Walked in the store knowing what we wanted. Craig helped us and got us a good bundle deal. Gave us a free 90 day return if we wanted to exchange for another bed.
The salesman was helpful but not pushy. I liked the bed but not the finance program because its Ive $50 fee.
Craig Holstein is very knowledgeable and helpful NOT PUSHY. Great experience and fair pricing.
Craig was a great help and gave us a great price. Would definitely recommend it.
Taylor was very helpful and worked very hard to us choose our mattress and boxsprings very professional I like that
I recently purchased a mattress through the BedzzzExpress store in Pensacola, FL. The salesman there was fantastic. His name is Tracy and he was extremely pleasant and more than happy to answer any and all of the questions my fiancé and I had. He didn’t try to push us into something outside of our price range and tried to match us to a mattress that was in our budget. All in all he is an outstanding salesman. That’s where my pleasant experience ended. I’m in the military going through naval aviation training, so the majority of my time is devoted to studying for this difficult training. I purchased this mattress and was assured it would arrive at the latest the next Wednesday. Wednesday came and my mattress was nowhere to be found. In fact it couldn’t even be delivered (at the earliest) for another week. I was very upset by this, as I had already sold my current bed to make room for the new mattress. After finding a suitable mattress in the same price range that could in fact be delivered the next day, all was made right and I went home. Unfortunately I had to sleep on my couch, which was very uncomfortable because of a back issue I have, and as a result I got less than 3 hours of sleep.On Thursday afternoon I called the shop (as instructed) to find out what time the truck would arrive. I was told it would be there in an hour, after Tracy had called the delivery personnel and was told by them they would be there in an hour. I allotted an extra 15 minutes into that time and arrived approximately 15 minutes after they told me the truck would arrive. When I walked in the door I discovered that the delivery truck was still more than an hour away. Tracy was furious; as was I (I had a substantial amount of studying to do and didn’t need to spend my time sitting in a mattress store). He put me in touch with the district manager named Dean, who tried to make me seem unreasonable for being upset (after explaining everything I had to deal with, between not having a mattress, sleeping on my couch, and now having to sit in the store for at least another hour). He offered to have his delivery truck deliver the mattress THE NEXT DAY! Again, I had already told him (now at least twice) that I NEEDED a mattress; I couldn’t afford to spend another restless/painful night on my couch. Essentially he had nothing he could do to help me and I got off the phone even more frustrated than I had started. Ultimately I got my mattress, but had hours of my time (and my friends time, who was waiting for me to come home to help me unload it) wasted. I wouldn’t recommend this company to anyone; unfortunately Tracy had to suffer because of a poorly run company that is entirely out of his control. Granted I ultimately a mattress that was worth 200 dollars more. But honestly it wasnt worth the hassle I had to go through. If I still had my old bed I would have asked for my money back.
Great buying experience. and wonderful bed.
Purchased a IComfort Adjustable Bed with a Guarantee of 120 Days from Serta to be completly satifised or return for exchange or Full Refund - The store also said it could be returned and gave us an Extended Warranty for 1 year.60 days later we dont like the bed at all and have a horrible time sleeping in it so we went to return it and were then informed that the adjustable foundation COULD NOT be returned and that the bed had to be exchanged NO REFUNDS (even on the mattress only)When we wanted a Higher Managers Number to contact - THEY CALLED THE POLICE TO GET US OUT OF THE STORE!!!DONT BUY FROM THIS PLACE YOU WILL BE SORRY!
Buyer beware!