The staff is very helpful and honest they made my buying experience very fair and personal and were willing to work on me when I brought up issues on the down payment
Test drove a car I had been calling and researching about they gave me a reasonable price got to the lot and the lady upped the price. Decided to test drive it and didnt get 500 yards. Called them to help me because Im stranded and waited in a hot car for near 30 minutes. A good Samaritan jump started me and I drove it back. After one of the employees attempted to persuade me into buying the car. I walked down the street just to finally see help pass by me on their way to where I was. Would have been stranded for 45 minutes to an hour sitting in a lemon.
I honestly love the place. They are amazing people to deal with. They work with you as much as possible. We didnt have any issues with our car either!! We definitely will be going back for another car!
Horrible company please do not do business with this company complete crooks. My husband brought a car This past Saturday on Sunday the car broke down. They have promised every day since someone was coming to fix the vehicle no one has shown up he even talked to the owner. They lie just to get your money and will sell you a lemon.
Great prices, good ppl, and great service…highly recommend if you are in a pinch and need a car to get to A to B
Junoir & Vet are awesome! They worked with me and were patient with me, Thanks so much🙂! Go to E Z Cars for your next car!
Great place to get a car from! low payments! my mother used this car lot for many many years and many cars!
Amazing customer service! Never had a better car buying experience! Highly recommended!
Pretty good cars paid off a jeep and working on a mustang! Both are still running great no major problems at all... Pretty cool manager and employees also
It took them 2 days past my tags due date for me to actually get my new tag. then for not even having the car that long the motor is shot they gave me a car with a bad motor with maintenance requirements lights on had the car for two weeks check engine lights is on wait a couple more day and now my engine/ motor/ transmission isn’t getting enough liberation from the oil change I got prior to that. They aren’t keeping their cars in good condition. This should be illegal.
Bought the 2011 white Chevy Malibu and working 20 mins of leaving the lot the transmission blew I sat there 6 hours trying to get a tag also every vehicle that came in when I was there had a lot of problems they won’t tell you about all the avengers have trans problems and the gialants almost all vehicles have major issues never go here save your money and go to a better place then this they also made me pay out of pocket to get their car back there
First time going through a car lot so glad I decided to go through ez cars first before any other car dealership
Courteous staff. Vett get you taken care of.
Great place to be! Prompt Service and friendly staff.
Bought a 2008 Volvo (bad choice already that’s my fault for buying a old a$$ Volvo) from them, ran good for about 4 months. I am in Alabama n they let me buy of course with paying out of state fees. Everytime something went wrong with the car would never offer to look at it had to take it to my own mechanic. Mechanic told me it was a lemon but I kept trying with them finally the last month it just completely gave out. Wouldn’t crank, nothing just sat in the yard n still is! This was last year they won’t even come get it lol. Only pro is they do work with you on payments but I mean they should if they are selling raggedy cars lol. Would not recommend. I am also replying back to them because they always have something slick to say in the reviews like they know something. I DID NOT HAVE MY CAR FOR 8-9 months I had it a total of 4 months before it broke down not a YEAR but 4 MONTHS. Like I said junk vehicles please do not buy from here before I post the screenshots of these emails from y’all when you did not reply to when I said come get your RAGGEDY POS!!!
Great people, great service
This place is a joke, went in and test drove a car that cost $6K and was not in good conditions. The ac/heat didn’t work all the lights were on on the dash and they were like yeah we don’t know we only check for the check engine light but your more then welcome to go take it to autozone like seriously!! They didn’t know anything about what was wrong with the car. The price was ridiculous for the condition of the vehicle.
Horrible people they will sell you lemon vehicles and not telling you anything then when your vehicle breaks down its your fault and they want you to pay to have it towed back to there shop for them to slap a bandage over it just so they do not have to spend major money to actually fix the problems you encounter with your vehicle I do not recommend anyone to this car lot if I could rate this place a negative -20 I would there service is pitiful and sad....
This has been one of the best experiences I’ve had as it pertains to purchasing a used car. This month makes 1yr since my purchase from EZ Cars and I’m still reaping the blessings of a great decision! I admit that the facility itself and some of the cars appearance will make you think twice. My car has had no issues except for minor things that I myself took care of. This is one dealership that has no hidden fees or agenda. Junior is a good man and I’m glad that I purchased from EZ Cars.
I took my niece there. Thats where she buys her cars. Some are nice. I call them last a year or two cars. She has had good luck so far. If you have bad credit its a very good place. Owner is nice to everyone. A caring person. Works with you
Jr is the man....lol great service from all the staff
Ez Cars is still the best used car lot in Pensacola, fl. I brought 2 decent cars from them. I havent had any major problems out of either one. A lot of people say they brought multiple car from them and its because theyre really are that good. Good People, Good Cars, Good Prices
I have purchased 2 cars from E-Z Cars. I have never had a problem with them. They have always been nice to me. I lost my job to covid- 19 and JR is still understanding to my situation. And for all of the negative comments... If you sign a AS IS CONTRACT. It means just that. I fixed all issues on both of my cars. Never bothered them.
Do not do business here.. They came 200 miles away to repossess a car that was only a week late on the payment during a pandemic. To make matters worse a woman with two kids was misplaced and had alot of their possessions in the car. Kids birth certificates, soc.sec papers, tvs, pcs, pictures that had hung on walls of the children, even my dentures that I cant replace for a few years. They gave me the option to come to get the stuff, but how with no car and 200 miles away?They repoed it from a motel, nothing like kicking people when they are down and the kids are disabled with autism imagine their tears when even their toys were taken. Truly horrible people and their cars are not worth over $300 a month, read the reviews and posts on Facebook. I dont even think its legal to take peoples personal possessions ..
As covid-19 struck, my job as a manager at a reputable hair salon became nonessential. I called and spoke to Junior himself and told him until my unemployment came in, I was unable to make a payment. He said if I could make the payment then please do so but he understands that times are hard for everyone right now. Two weeks later he had someone come to repossess my car while I am quarantining with my family in another state. I told the guy that I had spoke with Junior and he said that he is just doing his job. I was able to get my stuff out of the car however the guy asked me to make his job easier and so please leave my tag on the car so he could get back to Florida and he would mail it back to me. Are you serious? I told him that the owner lied to me and I was taking my license plate. He then informed me that he isnt the owner and he is giving me his word. Wow! If I cant trust the owner, what makes you think I am going to trust someone working for the man? Since I bought that vehicle I have not had one late payment. Ive not asked for any extensions but this once. Pathetic. In response to the answer given back after this initial review, I never received one email! I also didnt receive a call. There was one conversation total and that was when I called. But go on and continue to lie to these people. I know what really happened. Yall left me out of state with no way to get back home to go back to work when things open up. It ok though someone else will get my business.
I am about to pay off my car and this dealership has been great. I will definitely be buying another vehicle from them. The staff is always friendly and prompt with a response if I have any questions. I would recommend their business to anyone.
Jr. and Jamie and the staff are great and will work with any and everyone it all sounds to good to be true until you stop in yourself I bought 2 vehicles from them and sent 2 of my friends to them and they have all reliable vehicles I will always come back! Great people it’s hard to find that now a days
Very friendly and Curtis this is the second car that I am purchasing from them
Jr is great. I have bought two cars from him and everything has been great. If your looking to buy a car I would definitely recommend getting one from him.
Woman in the office is rude, dont bother.Edit: I have never purchased from you so before you make assumptions on who I am. You were VERY RUDE TO MY HUSBAND AND I after we test drove a vehicle from your lot. Its okay though the car lot up the road was VERY FRIENDLY and got our business. Maybe you need to have your attitude in check! I write reviews to help others because I rely on these to help me make choices.
Good cars and great customer service. This is a buy here pay here car lot. The prices are unbeatable. So if you are looking for an honest place to do business with, you want to shop here.
I have been pleased with what I have brought
Worst dealership in Pensacola FL I will never buy anything from them or send anyone to purchase anything from ever they are liers are not understanding
My Journey. When I got this car it had a bad oil leak. I did not know it when I took it to Walmart to get an oil change. During the oil leak, I had problems with the starter. Then the oil leak messed up the alternator. I spent over a $1000.00 in repairs for this car. The owner said I never maintained the maintenance which is a lie. The brakes on the car were bad when I bought it. . The repairs for this car is in the thousands according to Profast. It is hard for me to pay 300..00 in repairs weekly and the owner is very unpleasant.God sees all the good and He knows my heart.
Great people to do business with. I purchased a car from them and it went bad within a few days. Without hesitation, Junior asked if I wanted my money back, or to be put in another vehicle. I asked for my money back. He said the vehicle had to be on his lot before he refunded the money though, which was understandable. He wrote me a check on the spot (once car was brought back) with no more questions. Since I had signed and As-Is agreement, I was very surprised that he worked with me so easily. I ended up returning to them and purchased another vehicle, seeing as they were so easy to work with. I have had nothing but good to say about them since. There was the bit of an issue at the beginning, but I feel they did was was right. Thanks Junior.
An honest establishment. Very friendly staff, they go out of their way to make sure that you are satisfied with your purchase. Very affordable prices especially for a person who does not have good credit. Easy installment plans for affordability.Highly recommend for first time buyer or even for high school kid.
Would not recommend you buy here at all.
Seven cars weve purchased from EZ cars. Ive trusted in the family owned company. They have treated me very well over the years. Used cars obviously are going to need maintenance and repairs. Im thankful that theyve always been there for me and easy to work with. Wonderful experience.
The most reliable car sales in town, fast friendly service, my family has now purchased 5 cars through them, ask for Jr
Have already bought and paid off two cars from there and plan on going back and getting another come tax season! They are super friendly, they work with you and dont hound you for the payments, and when I went to pay my last payment they waived all my late fees which I had a lot of I wont lie. I recommend them to everyone I know thats trying to buy a car but has crappy credit and such like me. Love this place 💛
My husband and I have been buying cars from Jr for going on 3 years now. First off...it is a used car dealer...get that in your mind now. Saying that, they have ALOT of great cars (we have two cars from there and have not had any problems). Jr and his staff have always been there for us and we keep finding our perfect cars there! Henry is a great mechanic and always smiling and Jr makes it his mission to know who you are, what you need/want, and keeps you happy and safe. We will forever go back to him and refer our friends and family for cars from there only. Thank you Jr and Staff!
I would love recommend this car company to anyone looking for a used car. First of all we all know that buying a used car has it risk. I have learned that they are willing to work with you even if you have car troubles and maybe they didnt refund us our money when our engine quit on us 3 months after we bought it but they helped get us into another vehicle at the same payment rate. If you maintain all your payments they will work with you. They were a great help.I just want to say thank you guys for all your hard work. Keep it up
Jamie and Jr are awesome. Henry the mechanic will help in any way he can as well. Bought one vehicle about to buy another. Great place and people to deal with.
Thank you again for the perfect car! Please shop at USA CARZ best place to buy a car, SUV, Truck. Great low down payment and low monthly payments. What are you waiting on?? Great people and always smiling and ready to meet you. Thanks!!!!
Ez cars has nothing but LEMONS ! Im sorry now that I gave them a good review cause i bought 2 cars from them an they both broke down..Major issues that I was not made aware of.. dont waste your time or $ !!!..an yea Jr will try to say something to save himself and the girl (Jamie) that calls herself his assistant... LIES !..AND terrible customer service as well.
Didn’t want to speak too soon but August will make two yrs since I’ve got my car from you guys. From what I remember y’all had great options and I’m still very happy with mine. I appreciate the customer service, thanks.
I have been buying cars from this company for years, and I have enjoyed browsing through the changing selection of vehicles. The owner is great and takes his time with the customers, and all questions get answered honestly. I have bought a 1999 Ford Mustang, and a 2006 Chevy Cobalt. I love both of them.
My buddy bought a car from junior and the car ended up having major problems. Jr said to bring back and he will fix it but he never did. My buddy ended up with no car and bad service. He kept his deposit and jr ended up keeping the car.
Junior is an amazing person to work with he is very professional the vehicles are always clean this is my second car from EZ cars and Im amazed as usual everybody there is great if I would have to suggest a Buy Here Pay Here lot it would be easy cars you guys go down see Junior I promise you youll be happy when you leave there
The staff was friendly and helpful!
This lot is the best in town hands down. Great staff. Great service. Most of all everything is on the table with these guys. I would highly recommend them to anyone I know.
He has a good choice of cars everyday. On Tuesdays is when he goes to the auction. Low down payments & your car payments are within reason. Between my husband and I, weve bought and paid off cars within 2 years.
I love this place I bought my car it had brake issues and Jr and Jamie had it fixed right away and went out their way to make sure I was happy now Im about done paying my car off and it still runs great with no problems of had 2 or 3 speed bumps with my payment but Jr. has always worked with me Im buying another car from them in February they are a great place and a great people👍👍👍👍👍👍😀😀😀😀😀
JR is a man of his word... Wonderful businessman with excellent condition used cars. Would recommend anyone looking for a low cost but decent quality used car to patronize
I bought 2 cars from them and was pleased both times. They are good Christian people and I highly recommend them to everyone.🤗
A great car dealership I bought a Honda accord from them an its still running great an no problems yet
Easy to buy a decent car but keep the car running it you can
Way over priced.
Very friendly staff they understand life happens and will work with you as long as you communicate. Jr and his team have definitely earned my business and will continue to have it !
I have to say..out of all the car lots Ive been to.. E-Z Cars is one of the best lots. Ive purchased 3 vehicles from JR. Hes always extremely nice Hes not like most lots that try to harrass you into buying from him. And will work with you to get and keep you in a vehicle. Thats why E-Z Cars gets my 5 star rating.
This is Brandon Austin. I am responding to juniors comments. Before I explain the truth in its entirety about how things transpired I’m crediting Junior for some facts he stated. Yes, I am s repeat customer. I bought one other car from him 8 years ago. I had no problems except general maintenance in which I paid for and never had a single problem with him. He was actually very forgiving when I was a couple days late on payments and he told me not to worry about last payment and gave me title. That is why I came back.Having said that. When I bought the car in the winter time it wasn’t overheating. In the warmer days I took it to him and explained it wasn’t in the red but running hotter. He refered to his mechanic, Henry who told me to bring it back in two weeks because that’s as soon as he could get to it. So I did and he said the same thing again. And again. Finally when he did get to it. I told him I think it is cracked head because there was oil in radiator and in the radiator overflow. Also there was what appeared to be clay in the radiator. He said that someone put to kinds of antifreeze it and that was what caused it. It overheated thirty minutes after me leaving mechanic. That’s just the overheating problem. He is lying when he said I complained about overheating when I saw bmw. The reason I even looked st the bmw was because junior said bring the Grand Prix back and he would put me in something else. It was the bmw or a chevy caliber. Those were my only choices. Now let’s talk about the real issues. I told him on the third day that the transmission was slipping and he did tell me to take it to a transmission shop. What he failed to say was that he never offered to to pay to have it fixed. He said it was “maintenance” and that I couldn’t afford “maintenance” on Grand Prix that I couldn’t on bmw. Which now wouldn’t start anyway. The ignition was loose and you had to wiggle it around, sometimes for ten minutes to get it to start. The sunroof leaked even after I flushed it like he asked ME to do. The A.C. Stopped working one week after purchase which the mechanic said that they only recharge the Freon one time per customer after that your on your own. In Juniors behalf he did say he would fix my A.C. Which he didn’t. Also the sway arm was broken and the control arm was bent as well as the brackets that hold it in the frame. Which his mechanic told me to bring back in two weeks again and again. I found out about sway arm and control arm from a mechanic when I had to replace one of the tires. I put paid $609 in repairs myself because it was easier and I’m a busy person. I also had to get a rent a car for 11 days collectively because I had to go to work and it wouldn’t start. And lastly. No matter how many people that do reviews on him the count and stars say the same, hmm? That is the truth. Which I’m sure he won’t let this get out. And one last thing. The first day I went back and saw him a guy was yelling and complaining and the last time u saw him s week ago a guy was trailing and complaining and threatening to call police for selling him s lemon also
Me and my husband have gotten 4 cars from EZ Cars! And I love these guys they go above and beyond to make sure your happy and comfortable with your purchase, and Jr is awesome. The only thing I would say negative is they are really busy most of the time and I think they could use 1 or 2 more good employees to help them out. This is my opinion and my experience. And I would definitely recommend them..
Great people!! New inventory comes in weekly and if you don’t find what you are looking for today, you will next week. Works with you on price and payment plans to get you on the road.
Not only do they have the lowest down payments, good overall prices, but also offer 0% interest. Junior mentioned all the known issues to me before I even test drove the vehicle. Very happy with my Durango.
Friendly reasonable priced. If you have any issues they do their best to repair it..I would recommend someone to them for sure.
I would recommend e-z cars to everyone its such a great dealership to purchase from. I recently purchased my first car from jr, and my wife and are happy with it.. the prices arent that bad either, you get what u pay for.
Willing to work with you regardless of your credit!
Jr. Is super nice and easy to do business with. Extremely honest and cares about his customers.
Ez cars is the best owner jr and all employees are awesome feels like family when Im there
A+ Seller would recommend HighlyI purchased a 2011 Kia soul great car great gas mileage very economical thank you E Z cars 5 Star rating *****
Great staff and they gonna get you in a vehicle I can guarantee.it.
Low down payment. Very friendly and easy to work with.
Be careful of what vehicle you buy but they will tell you what is wrong with the vehicle before you buy great customer service.
Very unprofessional, car broke second day. The gentleman there is very argumentive. He is not willing to discuss in a professional manner. He is selling cars that are not dependable. He is aware of the condition. He seems to be selling junk. He is not professional. He is arrogant, he has no sales etiquette. He needs to be train by a professional. He is a two bit hustler trying to make a dollar. No I am not a customer but someone very close to me was. As a matter of fact I am not a customer but I once was, that was when your Dad was there, unlike you he was professional. You are so right not a customer.
My experience with EZ Cars have been the best since I have be able to purchase a car. Dodge Charger has always been my dream car, and thanks to the EZ car inc. and Jr. I have had the opportunity to make my dream come true. I never have a problem to make arrangements, and I never forget to keep them. This is one car lot that is affordable and reliable. Low payments, no long term payment with a car note. I absolutely love that Keba sent me to this company, words cant explain the great experience I have had with EZ Cars inc. So I will scream out loud, if you want a car from them at a affordable rate. Then you should go check this car lot out for yourself, you will see for yourself what an awesome company.
Good selection, nice staff, really like the payment plans and how quick it is to pay off your car.
Love it nice Carz and good payments
DO NOT BUY FROM THIS PLACE . Junior, the owner, sold me a car and from day one I had problems. There was oil In the radiator and was told that thats normal. Also, the title said exempt and he told me to at doesnt mean anything .he kept saying he would fix it but when I would bring it in he said it was a bad time .Car had electrical problems. Transmission would slip out of gear and on and on
I really thought they were helpful and respectful considering they were busy and only one sales person. I am really considering purchasing a car there
I have purchased 2 going on 3 vehicles from them. junior is an amazing person and i would recommend this dealership to anyone. they have never treated me wrong and have always been there for me when i needed it. The staff is friendly and courteous and will answer any questions that you may have. I will say that the poor rating given to this dealership were by the people that did the company wrong and didnt pay or purchased the vehical and then tore it up and claiming that they didnt do it. tip of advice people......TREAT YOUR CAR WELL AND IT WILL RUN FOREVER...MAKE YOUR PAYMENT AND IT WONT BE REPOD
Worst place owner is rude
I do not recommend going to this dealership at all please stay away and this is way at first I bought in 05 Ford Escape it kept overheating it has such a bad oil leak took it in they call them self fixing it needless to say and ended up back there again and again and then I just broke down they did take the vehicle back and get me into another one 05 Kia Sedona van I thought to myself great finally a better vehicle I have talked to them multiple times about the window not working the backend is making such a loud noise it sounds like its about to fall apart the passenger seat does not work and the bad thing of it is there is gas fumes coming from the vehicle so bad that you can smell it from the inside and outside of the car so not only the car is messed up its also endangering mine and my daughters life this is the type of vehicles that they are selling from their company yes it is buy as is so yes you are going to have some problems but not to the point is so severe that youre in danger in a persons life I have only had this car for 4 monthsI have talked to them about this issue I know telling me there is nothing that they can do I called the Better Business Bureau and come to find out they have had other complaints against them but they are not responding to their complaints so the next point where being getting lawyers involved thats their next step so please stay away and by the way they also said I should have gotten a mechanic to check the car out before I purchased they said they gave you the option but they did not give me that option I am a single mother you go into a dealership thinking that she going to be treated right but youre not
I highly recommend this carlot ! Affordable and accessible vehicles !! Thanks Ez Cars!!
Junior is awesome :) I got diagnosed with breast cancer during paying for my van &fell on hard times..He worked with me until I was able to pay it off.If something goes wrong with your vehicle,he will make it right..I highly recommend ez cars!
Fast and friendly
They were friendly and got us out quickly
Really is E-Z lol
They sold me a molded 2007 Sebring cover up mold in put it back on lot the worst ever then lied full refund because of mold not good to lie or buy seat covers in airfressher to kill smell seems like a flooded car
I have been dealing with this carrot since they were new to Pensacola. I have purchased nearly 10 cars from them over the years starting with Iffy and now junior.
Great place friendly staff
Great people that will work with you
Good man to buy your car from
Dont want your time..Filthy people, nasty cars... Every one of them.
Honest and helpful..... usually.
Jr is great
They only had two three cars on the lot and they were kind of beat up with really high mileage
Junior is the best great service!!
Very wonderful, great people.
Good Place to buy a car