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Your Deal Automotive
9084 N Palafox St, Pensacola, FL 32534, United States
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Your Deal Automotive
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We
Review №1

Very Friendly staff. Huge selection to choose fromAlways recommend Your Deal First I bought my first car here And Ill get my last They treat u like family and go above and beyond wanting to make sure u get what u want how u want it at the price u deserve THANK YOU YOUR DEAL!!ASHLEY

Co
Review №2

They did great at customer service and they also have a good selection of vehicles. Approval was easy

Ka
Review №3

Car didn’t even last a month and they tried to take money from me the guy that shows u the cars tweaking im surprised they are even open still

Ke
Review №4

Buyer beware. I felt like we got a decent deal on my daughters first car. However, I had three issues with this dealership. Number one the light was on for the tire pressure. We were told it was fixed and would calibrate when we drove it. It did not. My error in judegement, I should have made them drive it and then I wouldve seen this was not the case. Its just a sensor so its not a huge deal. We had a temp tag, I had to call them three times because our tag was expiring. They had it couriered to the dmv the day before it was expiring. We live an hour and a half away and had to drive there to get the tag and registration as the dmv could not help with the tag since it was purchased through a dealer. The biggest issue is them illegally charging me a fee for using a credit card. I used my credit card for $1200 to pay the car in full as I was paying cash and waiting on additional funds to be deposited into my account. They charged me 5% for using my card. In the state of Florida that is illegal. I told the salesman that and he said he was just doing what he was told. I didnt want to ruin my daughters day so I paid the fee. After leaving I found the Florida statute and sent a letter to the dealership and registered agent requesting a refund immediately. I was given my refund. Im gonna bet they are still charging that fee. Its not just unethical, its illegal and is a 2nd degree misdemeanor.

Ch
Review №5

Best in town. Great selection, awesome & friendly staff, and a hassle free financing experience. Definitely recommend checking them out!

Ge
Review №6

Very professional, and got a great deal. We love our car. Thanks Your Deal !!!!

Jo
Review №7

Don’t do it! Only if you want to be completely lied to. Make sure you take your car to a mechanic before you buy any of their stuff. I will definitely be filing a complaint with the BBB.

Ri
Review №8

Very pleased with my car and their staff. Thank you so much!

Ji
Review №9

Got my mini coop .Called and They had it ready to go !

Mi
Review №10

Customer service is out standing..

Ju
Review №11

This is easily the best most down to earth used car lot in the Ensley/Cantonment/Pensacola area. These guys got me financed with a great rate pretty fast too, i was shocked.... I wasnt able to find a better price anywhere in Pensacola for that same make and model truck so I pulled the trigger on it and MAN am I glad. 5 out of 5, thank you Don and Jim

sk
Review №12

This is a straightforward, no-nonsense, helpful dealership. They didnt talk to me like some greazy car salesmen, they were upfront and honest, and they answered any questions I had. We worked out price on a lexus SUV and came to an agreeable sale price. They were able to get me financed with no issues, even though my credit has some old stuff showing on it. So thanks guys for treating me like a human being.

Ta
Review №13

Usually I am VERY wary of used car dealers because I have had bad experiences with them in the past. So I was hesitant when I came here looking for an SUV for my kids and I. They understood my hesitation, and let me browse the lot without pressuring me at all. I appreciated that a lot. When I was ready and had some questions about a ford SUV, they answered me calmly and honestly. They showed me a carfax and I test drove it. I had my husband take it to his mechanic, and he signed off on it. They were able to get me financed no problem with an actually low interest. So far we are loving the new FORD and have no complaints at all ;) THANK YOU so much Scott!!!

Ch
Review №14

They could not help me.

Dy
Review №15

They got this white truck my mom likes

Al
Review №16

Only complaint is it seems like the people here a SLIGHTLY uptight. Nothing to complain about, prices are fair for the most part service was great help was great test drive was great. I love people with humor so if i could give a 4.5 i would but humor is just an extra. Love this place would totally recommend, they do all the DMV work for you and very nice employees!Been about a month or so since i purchased my vehicle from here and I’ve discovered some issues with the vehicle. So far it’s nothing serious but if i bought a broken car for sure giving a different review.

An
Review №17

I have lived in Ensley for 5 years now, and I have always seen this car lot when I was coming out of Walmart. Finally went by there and had a look, salesmen were real friendly and I ended up leaving with an older ford truck. Its clean, it runs good and didnt cost me to much. thanks fellas 5 stars all day!

Ji
Review №18

These guys were awesome! From the start they wanted to help me. My old car literally sputtered in to their place and I was immediately helped. They were able to get me financed the same day and also helped me find cheaper insurance. I drove out of here in a new Toyota Avalon and am a happy girl!

Ni
Review №19

Great quality vehicles at great prices! Friendly staff that go out of their way to help you, excellent communication and service! We highly recommend Your Deal Automotive for an amazing car buying experience! We will definitely return for our next vehicle purchase!

Ch
Review №20

Entire staff was courteous and humble. They made our car buying experience bearable and stress free. They also fed us while we were there. Awesome team!

Da
Review №21

Good deal and fine ride

Sa
Review №22

This car lot is so eager for your business that they’ll even guarantee you pre-approval for a car and even SEND YOU TO THE BANK just to be denied! Not worth your time if you have any credit issues, despite how “flexible” they say they are.

La
Review №23

Bought a car from here and I could not be HAPPIER. There customer service is absolutely fantastic and the most important trait they acquire up there is their HONESTY!!!! They are just wonderful up there and I would definitely recommend anybody to do business with these guys! If I could give ten stars I would do it!

ti
Review №24

LOVE my new truck!!! Great selection of vehicles. They made getting financed a breeze. Don and Terry are first class all the way. Will defiently be sending all my friends in need of vehicles down to see them. Best car buying experience Ive ever had. Thanks a million!!!

Me
Review №25

Nice people. Glad that we came to your lot. I love the new truck (2013 ram 1500 outdoorsman) that we purchased Nov. 2018. Thank you for working with us (Phillip Davis). Would definitely recommend my friends to come see you.

Mi
Review №26

Love my mini cooper a got from these guys..knew of an issue when I bought it (issue with the top) but the other issues have cost me. The longer i keep this car the less i like it....will be trading it off soon...but wont get my next on from these guys....not a happy camper

Cl
Review №27

This was one of the worst experiences I have ever had with a dealership. If you want to get a dependable vehicle at a decent price go to HOUSE OF CARS on PALAFOX!! His name is Amir and he sells QUALITY vehicles!!!! I purchased a 2008 Nissan Titan from YOUR DEAL AUTOMOTIVE and not even a week goes by the truck was surging and would not crank. I called multiple times and they gave me the run around. I ended up spending over $500 in repairs on this truck and still ended up with it doing the samething. Come to find out the computer in the truck was no good and had to be replaced. Which was going to turn out to be a $1500 to $2000 job. Needless to say I called professional financial services that financed the truck. They told me they would try to work with Your Deal Automotive to get me out of the truck and into a better vehicle to which Your Deal Automotive decline to do so here I was stuck with a truck I could not drive plus having to pay a vehicle payment on as well. I ended up letting the truck go back due to me not being able to afford the repairs!! DO NOT GO TO THIS DEALERSHIP!!! They are GREAT at taking people into buying JUNK!!!

Mi
Review №28

These guys were great! I love my car and they got me and excellent interest rate AND a great deal on the car. Justin and Don are the best! I Love you guys!

Ca
Review №29

We had a good experience buying the car for the most part. But here we are over a month later and they still haven’t paid off our trade in. Now we are getting notices in the mail and nobody will answer the phone to explain why. They don’t seem to be any different then the rest of the car dealers out there. Will not go back like I originally thought I would. Ridiculous.

zi
Review №30

They are super great helpful and help me get into the best car. Went out their way to make sure I got the car I wanted. Top notch service. Jason and Ray at the one by the Walmart

Ja
Review №31

Got all my questions answered and staff was very friendly and felt at home...go see Scott and he will give you the experience you should get looking for a car

Bi
Review №32

Do yourself a favor if your in the market for a new ride, go see these guys! Don, Terry & Justin are a blast to work with. Honest & willing to put in the time to make sure you get a great deal. Thanks guys!

Mi
Review №33

I really thought this place was different from the rest. After having our car for just a few short months we have found out that the tires were dry rotted. The car needs 4 new tires a wheel barring. One side blows heat while the others side blows air. Transmission is going out. The car leaks oil!! I thought these were good people and now I see they are just another bunch of people that take advantage of people who are truly in need. They saw our 3 small children and knew we really needed a second car so that my children and I would not have to get up at 1am anymore to take my husband to work. It took over a month to get our tag. The temp tag was expired for 3 weeks before the actually tag came in the mail!! STAY CLEAR OF THIS PLACE!!

ja
Review №34

Probably the worst customer service I’ve ever experienced. The owner seemed nice at first just to get me in the door bought a truck and he told me all fees were included. 1 month later I go to pick up my tag from then and they say I owe almost $300! The man told me I didn’t have to pay anything more than then the $15,000 I wrote a check for.. absolutely ridiculous the guy actually wanted to argue and was rude to the customer. What has the world come too.

Bi
Review №35

Im glad I went to your deal after being turned down by all the other guys in pensacola. They didnt take advantage of me and i was able to find a nice truck in my price range. Thank you don and jim 5 stars

Pa
Review №36

I was lookin for a used sedan that aint gonna break down on me, these guys had a coupl of hondas i liked, i test drove one and it was a nice car but not what i was looking for. I didnt end up purchasing a car from them but they were very nice and patient with me

A
Review №37

I thank God for Adam and Allen, they blessed me to be able to get back and forward to work and I really like them. They were very helpful to me. Keep them both

De
Review №38

Went in there lookin for a daily driver i culd use for work. i had 4 grand and they were able too get me in a clean honda civic. go in there and ask for jim hes really knowlegable and gave it to me straight. ill be going back there for my next car for my son

A
Review №39

Dawn & Dave really made the buying experience painless. They were very friendly and helpful. I would definitely recommend this dealer to my friends.

Ni
Review №40

We dealt with Jim. and it was an amazing experience! thank you Jim for everything you went above and beyond to get us a truck

Mi
Review №41

Great deals and helpful staff

Na
Review №42

After getting me excited thinking i was going to get the i car wanted ( forgot to mention i had a cosigner with a credit score of 840 ) MICHAEL was my representative who agreed on a price with the owner Terry who seemed pretty cool about things .. MICHAEL later told me i wasn’t approved ( i guess he had time to do the mathematics and figured he wouldn’t be making much from the sale . reason of denial was because my co-signer was “Too OLD” which sounds like age discrimination to me! yet their slogan is it’s not a deal u til it’s your deal ... obviously they didn’t want to match a price of a local dealer with the same car same mileage with LESS owners... somethings either fishy or fraudulent ... i’ll be in contact with a lawyer!

Ar
Review №43

Customer service was amazing. I wasnt pressured into buying a car and Nick really helped me find a car within my budget that wasnt cheap and broken down. I highly recommend going here especially if you see that grill fired up cause those burgers were amazing. Thanks for the help Nick.

Sa
Review №44

My son purchased a ford truck in November, the odometer showed 100000 plus miles, the ac has never worked among other problems, now it has come to light the truck actually had 259000 miles, maybe they should be aware odometer tampering in the state of Florida is a class c felony, never buy from these people, they are dishonest at best

A
Review №45

Scott and Don were very patient and worked hard to get me in the vehicle I wanted. Scott even saved me over $50 on my ins. so I could afford it Awesome service!!

Va
Review №46

Everyone was very friendly and very helpful. Nice service and great cars to choose from. Very nice. 😀😀😀

A
Review №47

Great dealership. easy process. Would return for another vehicle

Ku
Review №48

Nice place, down to earth people, straight shooters,

Wa
Review №49

Very pleased with the people here. I was in serious need of a good deal and I was pleased at the outcome. They really care about customers here.

Be
Review №50

Well the experience buying was a pleasure. Ever since then things have been going wrong left and right. I feel like we purchased our vehicle from the dad on the movie Matilda.We have had our Ford for less than a year. Within that time we have had nothing but problems. Neither back window rolls down, the radio doesnt work, the air conditioner is broken, the tailgate is broken, the lighter and auxillary cables dont work, the sunroof leaks, and now the key has snapped in two pieces and we have to replace that which will be another cost of who knows how much and we were never given a spare! I already felt the cost was high the day of purchasing but now I know they just put band aids on what were huge issues! We have two small children and now a truck that cant leave the driveway. I feel they need to spend more time really learning about their vehicles before they sell them. Now we are stuck with a money pit we cant get out of.

Go
Review №51

Excellent service, fast friendly and helpful they made it feel like my deal and very courteous, understanding thank you

A
Review №52

Very helpful. Don worked very hard to find me an affordable vehicle, in a very timely manner.

Tr
Review №53

I will always come here when its time to trade up, Ive bought all my Vehicles here, 2 Cars 1 Truck 1 SUV and just Recently my Kia Soul. Thank you Guys for all the great service keep up the good work!

De
Review №54

Every one was very nice and helpful! I definitely recommend this dealership.

Cr
Review №55

If you need a car go to Don in Pensacola FL. He will work with you to get you in a car. Your Deal Automotive has nice cars too.

Te
Review №56

I just want to say I am so very happy with the caring and kindness that was shown to me and I love my new SUV it is so pretty and clean !!! Thanks again guys !!!!

An
Review №57

My wife and I moved here about 7 months because shes in the navy. We were fine and about until our old car finally died out. I knew at that moment that we needed a new car. We stumbled upon your deal. I was ecstatic because of all the great experiences other people had so my wife and I and newborn daughter went to check the place out. Once we got there we were greeted by the most nicest people. These same people were the salesman. After looking at some cars we were offered a couple cars to choose from. After looking at the cars they had, one got my wifes attention. Most cars were over priced and high on Mileage even with our budget ($12k) now this is fine because thats just business. After test driving the 2011 rougue. I began to ask questions about the car. Take in mind that these people are in the car selling business and having a general sense of knowledge about theyre cars can go along way. As I was driving my car it rumbled and vibrated more often than one should. I asked the man that it sounded weird but he kept reassuring me thats just how cars with cvt engines run. So, being blinded by all the fantastic reviews and great experiences other people had, I put faith in these people and believed them. So we ended up getting the car because it was a necessity, even after finding out they leave theyre cars in the lot months at a time without Turing them on. Now were here not even 2 months in and I replaced the cv joints, propeller shaft, control arms and ball joints, air filter. Needs new struts, and all 4 wheels need replaced. Weve put $2k already and need to put $2k more in. Hell, weve even gone through not 1, not 2, but 3 temporary tags! Yet they Cant even call us back or help us get the registration we paid for! Morale of the review, dont make the mistake I made for having minimal knowledge of car buying and dont put your faith in fantastic reviews. I honestly dont even know how theyve gotten all those good reviews. Maybe it was just my business that went bad. Who knows? But Be warned. Anyways, good luck to any whose are currently shopping for cars!

k
Review №58

Tended to all my needs for the car on time, highly recommend for the amazing and professional service!

A
Review №59

Mike was great!! Customer skills was wonderful and will send other people to this auto car lot.

My
Review №60

Great cars and customer service, thanks guys!

A
Review №61

Just one word explains my deal here at Your Deal AWESOME

A
Review №62

Mike & Allen were awesome in getting me financed! Great guys!!

Pa
Review №63

Great staff, really eager to earn your business

JA
Review №64

I bought a 2004 chrysler sebring convertible on july25 2016 from don dydra. I have been told no so much the last few weeks and when he called me to come in i had no idea i was going to be riding in a convertible..i was in and out in an hr..sych great service and i got a loan and i thought that was impossible due to credit situation...im so happy with the deal and car that im sending everybody i know there..they really help people and have a lot of nice cars..higy recommended

Ka
Review №65

Great customer service and prices!

A
Review №66

They were very friendly. Excellent people to buy from.

Ma
Review №67

BE FAIR WARNED~!!! This company not only screws their customers, but their OWN EMPLOYEES!! If you must buy a car here, GOOOOOOOOOOOOD LUCK!!

Ap
Review №68

Theyve earned my business!

A
Review №69

Dan in Milton and Don in Pensacola were helpful.

Sc
Review №70

Helpful salespeople and very patient.

Ch
Review №71

These are the worst people in town, they sold my wife a Traverse thats ran for only two weeks, she makes payments on a vehicle that doesnt run and these people could care less

Go
Review №72

5 everything was great!

Jr
Review №73

Not happy! Very poor customer service, and the car now has brake issues

Je
Review №74

Nice people

Go
Review №75

Very Curtious, Friendly

To
Review №76

They follow up

Co
Review №77

These guys got clean cars

Me
Review №78

What a rip off!

Do
Review №79

Thank you

Information
54 Photos
79 Comments
4.2 Rating
  • Address:9084 N Palafox St, Pensacola, FL 32534, United States
  • Site:http://yourdealautomotive.com/
  • Phone:+1 850-444-9494
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Offerings
  • Buys used goods:Yes
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