Blair was awesome! And we love our XC90 Great experience, no hassles with back & forth per our requests and Iv never had a salesman know so much about the car. Delivered it to us and spent the necessary time so I know my car. Grateful we went there!

Austin is a great sales person. We were looking at some of the cars and test drove one. We were not pressured in to purchasing a vehicle immediately. Definitely would recommend working with Austin.

My wife had been in the market for a new car for several weeks and she had specific criteria. After visiting 2 other local dealerships, we stopped in at Centennial. Initially looking at Mercedes, we turned our attention to a 2021 Volvo XC60. Blair Merritt was our salesman and after 3 separate visits, asking lots of questions and getting answers she went with the Volvo. Blair did an excellent job in reviewing the vehicle and the purchasing process was smooth and never once did we feel pressured to make a decision. Everyone we dealt with was courteous, professional, and helpful. If you are looking for Mercedes or Volvo, this is the place and based on our experience we can highly recommend, Blair Merritt as a sales consultant.

Pat and the service team were so helpful and professional in getting our Volvo serviced as we were driving home through the panhandle and needed a repair. They went above and beyond to fit us in and get us back on our way. Definitely recommend!

Great friendly fast service

We purchased a vehicle from RJ in late 2020. What really stood out from the outset was the level and quality of communication from RJ himself, but also from his finance and administration teams. Everyone was kind, patient and effective. At no point did we feel pressured–they simply earned our business by being punctual, transparent, good-natured and communicative. RJ was also a huge help in tidying up some loose ends after business was concluded, a point at which salespeople in other dealerships have disappeared. We would (and will) purchase there again. We felt like our business was both valued and earned.

John Carey is the best, Good Service Thank.

Technical staff not doing anything and they trying to replace the parts

Walked around on a friday, looked at cars no one came out and offered to help us look, until they saw me taking a picture of them, to late very snobby sales people. Immediately lost sale.

When you sell the safest car on the market, you hire the most concerned and courteous service staff. Went for normal service, which was the least expensive of any place I called, and they applied a $50.00 coupon to my bill. I like saving money but it’s especially nice when they did the hunting for me.

Highly unprofessional. Highly motivated to just sell or lease the car and would care nothing about the customer after the deal has been completed. Minimal courtesy to resolve customer queries when needed.

Excellent 👍 service on my car. People are friendly and always keep me updated.

I have been coming here for over ten years to have my Mercedes and my Volvo XC90 serviced, they do excellent work!!

Pat Kearsey was so kind and understanding when I showed up for my appointment at the wrong time. He never mentioned my error to me and made me feel welcome. Thank you Pat for your generosity and patience.

Bought 6 volvos from this dealership. Service and parts departments are outstanding. However went to look at new car and the sales staff was disinterested and acted like we were a bothermade us feel

Top notch professional customer service, ask for David Scott and Ken. I was very impressed with the time and detail the entire staff provided to me and family, the finance office is one of the fastest Ive experienced and matched my Military bank rates. My wife was very impressed with the detail of instructions provided for her XC90. Thanks again David and Ken.

I bought a previously owned 2004 Volvo S40 from Centennial and the previous owner had bought the car from Centennial. Furthermore, they had the car exclusively serviced at Centennial. Their service department is second to none and its because of the dedication, integrity, and professionalism of the service manager Roger Hosmer and his excellent staff. Love this dealership! First rate!!

Great customer service!

Definitely a best kept secret in Pensacola, FL. If you have not been over to Centennial Imports, Volvo I highly recommend it. The staff is amazing and the customer service is Grade A! There is always someone there that is ready to help, rather it be with a purchase or just to answer a few questions you may have about your current vehicle or one of their vehicles out on the lot. I went by last week to just check the place out and through some conversation, I asked what they thought my car was worth. They instantly walked out to my car and basically gave me an appraisal right then and there and told me my trade-in value. Safe to say, they are very responsive and dont make you feel like youre at a dealership. There might be a Volvo in my garage in the near future!

Absolutely superior in every way! I have an older Volvo XC90 (2004 with 235,000 miles) and they have kept it safe and running perfectly. The head of the service department knows his stuff and bends over backwards to make the customer happy. You cannot go wrong with Centennial. One of Pcolas best kept secrets!

Service department takes good care of their customers with comfortable waiting room or loaner car when needed.

Great company to work with! Leased a XC40 for my wife and it could not have been easier! Volvo for the win!

Goes in with worries over check engine light and audible sounds of a dying car, pleads with Pat to save the car as I have no family and no options if my car goes.Spends $1700 to fix.Gets car back doing the same thing.Goes back to Volvo, gets charged a $130 fee to find problem.Gets told by Pat.....well we never even looked at your engine the first time.??????????????????????????????Seriously???! ! !Had another female try and tell me they couldnt find what was wrong the first time because they couldnt hit the ok button inside my vehicle..... You need me to run to AutoZone and write em down for you little Miss Condescending Laura.....cause I know for a fact thats not true honey!No... my car isnt lot ready, but my money is as green as everyone elses!By no means is this place good for anything but selling cars and somethin tells me this isnt the place you get to feel good about your purchase. If you need service.... You should keep looking for a place thats qualified and professional, this is not that place.

Always professional. No one touches my car but Volvo at Pensacola.

Simply the best dealership with the best service period! Outstanding experience!

This place provides superior service and goes above and beyond to help consumers. My experience with Centennial Imports was nothing shy of 5 stars.

Good customer service

Nice people & professional

Perfect

Rude staff