I had a really great experience here when I had to take my computer for a very quick repair. They did really well with keeping communication and letting me know the prices of things, and when I was expected to get parts. They were very effective, fast, and overall a really well done service. Definitely recommend if you’re ever in a bind and you need to know where to go

I had a great experience with Palafox Computers. They were able to get my sons computer repaired in a timely manner at a reasonable cost. They are very knowledgeable in their field! The customer service and communication were also great! I highly recommend to friends and family and will be a return customer for sure!

Came in today to have my RAM inspected (8/3/2021) after I forgot about a laptop repair (disabled Vet, my memory is bad) and the long haired guy with a AC/DC shirt made me feel welcome, and like the experience was a small chance to learn more about how a computer works.Keep being fantastic. Thank you so much,

Professional, fast, friendly, and trustworthy. They had my computer ready after just 3 hours and now its working good as new! Thank you!

Great place! I dropped my computer off and they had it fixed very quickly. They called me and asked me what I wanted done and what options i had for my repair! And there prices are amazing! Good Job Palafox Computers!

First time using them for service and Im very happy with the work they did. I had an intermittent Boot-Looping issue that had been driving me nuts. They very patiently took the time to explain to me the reasoning behind their fix and made sure I understood what was being done. They completed the work ahead of schedule and got my PC back up and running. Im very happy to support local small business would use them again.

This establishment has been open for as long as I can remember. More than a month for sure. Ive never heard anything bad about their service and Im not sure but I think I noticed some cars outside and maybe even seen a person walking in or out. They must be doing something right to have such a prime location in downtown Pensacola. Its better than having some riffraff pull apart you computer and cutting a bunch of wires and stuff. I recommend that you find out for yourself and drop by unannounced, thats always a good way to verify the competency of a business. I think I saw an apple logo somewhere inside or on display. Find your way there. Be well.

Update Oct. 2021, Once again Palafox Computers exceeded all of our expectations. We sold a computer and bought a brand new MacBook Pro. The process was easy, they took all the necessary steps to make it a completely smooth transition. This included the transfer of two computers data to it. We feel our sale and purchase was very fair. We appreciated Nancy as she warmly welcomed us. We especially would like to thank Darrin and Justin for their extensive knowledge and ability to help a Non-Computer-Geek to survive such an ordeal totally unscathed in one day. Do yourself a favor and use Palafox Computers no matter what your requirements. Sincerely, Dave g.Palafox Computers has the knowledge to understand, diagnose and expertly reprogram, and or repair, the complex innermost workings of computers. It does not matter who or what causes the problem, they will not point fingers, they will fix the problem so you are up and running as soon as possible. In one situation after we had picked up our lap top, there was still an issue needing to be resolved, they simply figured it out and took care of it quickly. We later needed software installed which had a very short deadline requirement for installation, although it was our fault, they bailed us out and installed it while we waited. Note: we drive a distance to get to Palafox Computers but, their customer service and quality of work makes it worth the effort. Kyle, Rey, Donnie, Darren, Edwin and Christina have teamed up to assist us on numerous occasions with different computers and issues always with complete success, for that, we cannot thank them enough. Dave and Pam g.

Took it in to get new fans. About a month later the fans didn’t work and found out that they stripped my screws too

Computer was unusable because of a hardware issue, came in and they fixed it in 5 minutes to perfectly working condition and were very friendly about it too

Fast, friendly and just a pleasant group of computer people.

Good customer service. Fix my computer problem.

I’d give less than 1 star if I could. I went to Palafox computers to replace my hard drive and have the documents and pictures from the old one backed up to the new one. When I got my computer back, there was nothing on it. Nothing was backed up and the “lost/ threw away” my old hard drive. I lost 7 years of pictures and documents including baby pictures, wedding photos and more that I can never get back. All of my documents and papers from my masters program, graduation pictures gone! I was told I could at least get a full refund for my troubles only to be told in person I could have $99 back because they were his parts in my computer or he could take back the parts and issue a full refund.... I left in tears how could someone put a price on everything I lost because of their mistake?! In my opinion the least they could have done is issued the full refund originally promised. If you value you things don’t go here they obviously don’t care about the customer or things that don’t belong to them.

My custom liquid cooled gaming PC broke in transit during a move. Liquid had spilled from the cooling system and corroded the motherboard. I called a bunch of stores in the area and no one would touch it - until I called Palafox Computers. They told me to drop it off that day, and a week later it was ready to be picked up.. Good as new. Donnie really knows what he is doing, and I can now confidently say (as someone thats built many complex computers) there is no where else Id even consider going for computer work. This is the ONLY store in town that can DEFINITELY fix your computer.Whatever your problem is, its not as complex as mine was. THEY SOLVED IT HANDEDLY. Ask for Donnie.

I recently decided to build my first custom pc, and when i couldn’t update my bios due to my motherboard not being compatible without an update, i turned to Palafox Computers. I came in expecting a bios update and nothing more, but i was pleasantly surprised to see that much more was thrown in. They took the extra step to organize my cables, leave room for upgrades, mount my hard drive in it’s correct place, and much more. I definitely would have paid double for the service Donnie was able to provide. This is definitely the only place in town that WILL fix your pc. Ask for Donnie!

Love being Voted Best of the Coast 3 years running! Thankful for our customers and Happy to be apart of a great team!

Solved my PC computer problem very quickly. Very nice and knowledge people.

Awesome people saved my computer and all my work!

This place is exactly what youd expect from a computer store and so much more! I accidentally broke my hubands laptop (I tripped over the power cord!). They were able to replace the charging port and had it ready the next day! Pricing was a bit higher than expected but worth it because the laptop now works perfectly again. I love supporting small businesses and this is a great one to support. Ill definitely be back for all my repair needs, hopefully I wont need them too often!

I am very impressed with Palafox Computers. I brought in a laptop that was having hard drive issues on Tuesday, Dec 22nd. Donnie was able to diagnose the problem within half an hour of me dropping the computer off. They ordered a new hard drive for me, installed it, and had the computer back to me on Monday the 28th. Hopefully I won’t have computer issues any time soon...but if I do, I’ll be bringing it back here.

The employees were extremely nice and knowledgeable with answering all of my questions. They were not pushy and trying to make me purchase something

This place has helped me in every way with my iPhone screens. They go above and beyond to make sure every customer is satisfied! Not to mention, if there’s an issue after the fact, they make it 100% right! I was referred here & I will NEVER take my business elsewhere!! Thank you to every employee there! You guys are the BEST IN TOWN!!

Went there with a phone crisis! Very friendly, very helpful! Crisis averted!

Love this place! The customer service is excellent and products are reasonably priced. What more can you ask for? I have some extras being done that most other places would charge extra for. I thought the parking would be a problem but everything worked out just fine.

DO NOT GO HERE. For starters they give their customers discounts if they give 5 stars and that is why it is highly rated. You are getting what you pay for. the staff is very sarcastic and patronizing with their customers. The claim to have warranty on screens and my screen literally stopped working the next morning. I called and they said it wouldnt be a problem and when I went into the store they said their was corrosion when my phone was never damaged by me after that. They wanted to charge me for a complete new screen and had no empathy... on the contrary the tech was extremely rude and made a joke saying he wouldnt make a dollar more or less if he gave me a new screen. The front desk receptionist was also very rude when handing me my phone after telling them I would not pay for a phone I did not break and that I trusted them with. I know companies like this that just scam people to get more money and it should not be allowed.

Prompt honest service. Promote you local businesses folks!

These guys repaired my iPad charging port for only $109 in house! It was ready the next day! Other companies said it would have to be sent off and the fee was $250! Thank you guys for saving me so much money and time!

Needed a replacement charger for my older laptop I use for work. No other retailer had a replacement available, but Palafox Computers saved the day! Also, received amazing customer service! Thank you Palafox Computers!!!

Visiting from out of state... Called, enquiring about a macbook pro charger.. The person that answered the phone quoted me $86👎👎👎 ...Theyre cheaper at target and Walmart

Very professional!!! Fixed my I phone battery issues in record time. Would recommend them to everyone and will definitely go back for all my computer needs!

Staff goes above and beyond to your needs

Super fast service...My computer was in and ready in 36 hrs...works great now. I would highly recommend this repair store.

This is a great place to go if you have any computer issues, the staff is knowledgeable and honest. They have fair prices and help with any questions.

I drove to so many repair ships yesterday trying to get the piece to my PlayStation fixed and these guys were the only ones who would even look at the part. Less than an hour later I was waking out with the repaired part and now my PlayStation is working great! Thanks guys and Happy New Year!

I took my computer as it kept freezing to a local computer place in Milton. They said my computer was clean and what I needed was a solid state hard drive but, they couldnt transfer all my files/programs. Well, they didnt help the freezing of the computer so I began another search. I found Palafox Computers and they said I had all kinds of malware, they cleaned it up and also said it would run better with a solid state hard drive. Long story short, I got the hard drive and they transferred everything over and it runs perfectly and faster for me. I would recommend these people highly! They know their computers! Thank you Darren and Donnie!

I love Palafox Computers! Theyve been so good to me the past couple years. Always took care of me and my mom. If I have a problem I can call and usually they are able to help me over the phone. I highly recommend them.

Palafox Computers turned my computer around in 24 hours (2 days quicker than quoted), 100% working condition, for exactly $350 as promised.My 2013 Macbook Pro got water damage, and I first took it to Technologies for Tomorrow. They looked at it for no more than 3 minutes, and told me it would be at least a $500-600 fix, since they had to replace the motherboard. I then took my macbook to Palafox Computers. Darren their Mac technician is prior military, super helpful and privvy to mac issues. They quoted me $350 (and 3 days to wait) for a logic board repair, saying they see it all the time. They followed through, and went the extra mile with fast service. Dont waste your time anyplace else, go to Palafox Computers.

Beware! I called and asked what the fee would be to look at a laptop that might have some liquid damage. I was told on the phone it would be $55 to evaluate it. When I got there, I then was told $89. No big deal. The young man that waited on me said that if a board is shorted-out, it could be as much as $289 to repair it. I said, if its that much, I would have to think about it, since its a couple of years old. I would at least like to retrieve my documents, pictures, etc. He said when they diagnose the problem(s), he would call me and give me my options. They called me the next morning and told me that it was working fine, and they couldnt really find anything wrong with it. Maybe a board breaker switch tripped, but it was working, with no problems. When my wife picked it up, they handed her a bill of $180! They didnt give her any type of paperwork that detailed what they did for that price. I was really upset when she got home so I called them. A different gentleman said that there must have been a communication problem. Right, you told me one thing and tried to double the price on me! We cleaned contacts, blah, blah, blah. Did you ever call me before you decided to charge me twice as much as I was told?! No, you didnt. He did refund me back some money, which was the right thing to do. Id really think twice about taking a computer to them. I will never, ever darken their door again and I suggest you dont, either, unless your estimate is written out and detailed instructions given to them before the work is done.

I was looking for a place to repair my laptop and found these guys. As an added bonus, a friend of mine said to go to a place on Palafox a couple of blocks north of Garden street where they do good work. It was nice to find out that it was the same place.

Very satisfied with Palafox Computers. Whether I just want some tech advice or repairs, they are glad to help. They are very knowledgeable techs and their prices are quite reasonable.

They replaced my iPhone XR camera within an hour at an affordable price. It’s working good as new, and I can’t recommend Palafox Computers enough!

Professional service. Took time to explain what was wrong. Price of repair was very reasonable.

Best computer shop in town! Recently bought a refurbished MacBook Pro from them. The owner is super cool. He gave me an insanely good deal and even threw in a 16g RAM for free and on top of that the technician installed it in less than 5 minutes!!!! If you’re in the market for a new computer or need a repair look no further!

Great Customer Service

Absolutely the best option for all of your computer purchasing and repair needs. The owner, Kyle is honest and friendly, and he personally greeted me to discuss our multi-computer office needs. You cant beat the prices or quality of service- highly recommended!

Great Service! I have used these guys for several repairs over the years and they have delivered every time. They have gone out of their way to help when time was of the essence. Thanks Guys!

Very friendly and knowledgeable guys. They kept me up to speed on every step of my repairs and exactly what it would cost. Theyll be my go-to shop as long as Im in the area ☺

Crushed it. Hire them. Period.

Professional and very knowledgeable and friendly staff. Reasonably priced and their work is excellent.

Very quick service for a reasonable price. I was offered three different options for repairing my Mac computer (15-in retina)s cracked screen and it was completed the next day. Kyle was very helpful, kind, and personable. If I ever have another problem with my electronics, I know where Im going! :)

Wonderful store! Amazing management, friendly staff, efficient workers, was comfortable leaving my phone, would recommend to anyone!! Take all of your tech issues here!

Cracked my screen for the first time. Took it to AT&T for repair- they totally blew me off and offered no help. Walked into Palafox Computer and they were awesome! Perfect costumer service. Assured me they could fix it right there within an hour and a half. Came back and it was all done. Great workmanship, very polite and helpful. Decided I will take EVERYTHING there from now on. Thank you for a great experience- referring everyone I know to you.

As a recent college grad I let them know up front that I did not have all the $ in the world to sink into my computer problems. I could have not asked for better service. Not only did Andrew go above and beyond in his customer service, but broke down exactly what was wrong with my computer in simple terms (that way if I had similar issues I could explain it coherently later). I am the type to usually go to big chains and not take the chance on local unknown shops...but if you are browsing online and hope to run into some friendly people, come here! I will continue to come here as long as Andrew is working there!

VERY satisfied! Demetrius took fantastic care of me, and I walked out a happy camper. His attention to detail, and the speed at which he diagnosed the problem were very impressive. Highly recommend.

I had the logic board on my Mac repaired at Palafox Computers in February. When the board went bad again in June it was technically just outside the 90-day warranty period. However, in a gesture of goodwill, the guys at Palafox Computers fixed my computer the second time without charge. It is nice to see a local company treat its customers like they would want to be treated. I would definitely use these guys again.

Our team of five busy Pensacola Realtors rely on Palafox Computers to keep our Macs up and running! They helped us get our Apple TV configured in our conference room so that our clients have access to ALL the Pensacola listings in a really comfortable environment. They have been very responsive to our needs and always provide great suggestions and solutions. I highly recommend them!

I have a hard drive that was corrupt and had seen Palafox on eBay for the recovery services. I was told I would be updated every step of the way. It has been over 2 weeks and only AFTER I called to confirm my hard drive was received and didn’t get the promised update did they even give me my first update.Worst service, non communicative, unprofessionalAll lip service here. I DO NOT RECOMMEND PALAFOXTicket is 7978

They are FANTASTIC replaced the hard drive and my computer up, and I got it back the next day. Palafox Computers are reasonable and will advise on what needs to be done that is best for me the customer. No longer will I use Best Buy Geek Squad, they are expensive and kept my computer for about 2 weeks.

Quick and courteous service. Had a cracked iPhone 6 screen that they fixed quickly for a very competitive price. I love being able to support a local business. Will be going back in the future for any repairs or service.

Needed immefiate help with a Quicken problem so as to complete tax prep. Turns out I had a flash drive problem that I would have never discovered without their help. Many thanks for the great service and a knowledgeable person to diagnose the problem. I thank you and the IRS thanks you too!

Best computer repair store Ive ever used. I had horrible issues with my wifi for a couple of months and they spent a ton of time trying to figure out what exactly was wrong. It turned out to be two things that happened in sequence and they undercharged their labor hours all the way. They were great to work with and Ill always use them in the future.

Most Professional, Excellent Advice on overcoming My Problems with my phone. By Far they were the Best People Ive ever Dealt with repairing my phone! I Highly Recommend them to EVERYONE I Know!!!!!

Got me a replacement fan for my computer and went above and beyond what I was expecting to be able to replace. All for a great price as well.

Very fast service! They saved me waiting in their competitors que. If time to completion is a determining factor for you then I would heavily advise using this company.

Had a difficult malware problem I couldnt fix and Ive been fixing computers my whole life. When I went in the first time they only charged $99 and when I got it back it wasnt still infected, came back no questions asked and they went through and did it for free. Cheap, understanding and they know their stuff. Not to mention they have no issue talking through with you about what the issue is with your equipment.

I have done business bought and sold computers as well as had many repaired both PC and MAC. Kyle has always went out of his way to make sure that the job is done in a timely manner and is done right. His guarantee to stand behind his work is legit. I know that if I have a problem or need advice Palafox computers is only one call away. His staff is very knowledgable and courteous every time Ive been in. I would not and do not hesitate to tell my friends and family about this establishment. Because of the awesome service and price I will be a customer for a long time to come.

I have been to Palafox Computers multiple times and every time have had a huge success. I highly recommend your company with anyone with a cracked iPhone! Kyle and his employees are always so cheerful and happy and that is what helps keep a cutomer

I use Palafox Computers for all of my Mac computer repairs, upgrades & trouble shooting. Ive used them for over a year now for both my personal and business computers. They are very knowledgeable, economical and easy to deal with. I cant recommend them enough!

I took 2 external hard drives (which I was told by other repair shops were irreparable) to Palafox. I met with both Andrew and Darren on a Saturday, was quoted with a price that was amazing and was told by closing that they were able to retrieve ALL of the data on those 2 drives. For someone like me, whose life was on those drives, I cannot tell anyone how grateful, impressed and how awesome their service was. There are no words. I HIGHLY recommend them and know that in the future, should I have ANY issues with my computer or drives, that I am a life customer.UPDATE: I had several questions regarding the transfer of data, etc. I repeatedly spoke with Andrew, since my knowledge is limited in this area, and once again, questions were answered, even as I continued to apologize for bothering him, yet was told, call or come in anytime I had a question or problem. Once again, amazing.

Great service and willing to do what ever is needed to satisfy. Very fast and repaired my Iphone 5S while I waited. New Glass and LCD. Will recommend and return for future repairs.

My experience with these guys was nothing short of fantastic. I dropped off my laptop with a concern that my LCD screen could be broken but also knowing that it could be as simple as discharging the battery or reconnecting the LCD screen cable and within literally 10 minutes of dropping off my laptop I received a call that they had my laptop fixed and $25 later I was back in business. Not only was everyone Pleasant but the price was very reasonable for that sort of fast turnaround and attention.Was in from out of town and leave tomorrow. Was here to do some premium photography and video work and needed my laptop right away to be able to edit. My frown has been turned to a smile thanks to Palafox computers.

Im so happy with this company! Darren diagnosed my old computer and gave me a GREAT deal on my MacBook Pro. Up front with prices and no hidden charges. #shoplocal

Brought a hard drive to Palafox Computers due to a recurring BSOD (Blue Screen O ‘ Death) that indicated that the drive was failing. I asked them to copy or image the drive to another hard drive that I brought in before it completely failed. Luckily, they were able to accomplish this without the drive failing, which was a great relief to me because of the tremendous amount of data on my laptop, not to mention some program settings which were particularly tedious (VMware). However, when I brought the new drive home and booted up, I began to get the BSOD again – albeit a different code than the one I had previously seen. Back to Palafox Computers again, this time bringing the entire laptop and not just the hard drive. Turns out it wasn’t the hard drive at all. Rather, the problem turned out to be a memory upgrade I had made a few months prior. Apparently my RAM was failing and Palafox was able to figure this out quickly and without charging me any more than I had paid to image the hard drive. Anyway, next time I have problems, I’m not gonna do my own diagnostics. I’m gonna let the pros figure it out and save some money!

Very friendly staff who can fix problems quickly and efficiently. They have a great selection on used Macs and an even better selection of accessories! Dont go to Best Buy and pay more than you should. Come here where you get a great job for a reasonable price.

Thanks guys, had my liquid damaged Mac fixed and returned to me in less than a week.Superb service and price.

Customer service is alive and well at Palafox Computers! Very knowledgeable staff and my software issues were resolved quickly and for a good price. I will definitely be back!

Brought in my wifes computer. It was under warranty. The problem was fixed without a charge or hassle. This is a great asset for Pensacola, its good to do business with local owners.

Nice and polite people and they had my charger for my older HP....the black chairs are veryyyyyy comfortable also...much appreciated

Fantastic. Fast, friendly, helpful, reasonable prices, military discount.Especially great for all Apple product repairs/fixes

Patiently answered all my questions and delivered finished job before I expected!

This is the go-to shop for local Mac users and enthusiasts in the area. They have great prices as well, compared to Apple they saved me ton of money on fixing my Macbook Pro. I know they also sell pre-owened Macs and fix / service iPads and iPhones. Its a very nice shop with intelligent repair people and lots of experience. Highly Recommended A++++

Great local shop that focuses on the Apple repair / refurbished market. Convenient to the downtown area of Pensacola.

They were very friendly and extremely helpful. I would recommend them for your computer and phone needs.

Super fast, great customer service and right in the heart of downtown

I called. Not from this area and was guven excellent directions. Then I spoke with another gentleman when I got there. Turns out he was who I needed ti see anyway. He repaired the computerized foot pedal for my guilt machine, a wire had come loose from the chip. He promptly called when done and I got it back same day. When I picked up my part another young man rang me up. Excellent service!! Thank you guys if I have computer probems Ill definately come to you.

Cant go wrong!

Great customer service! I can’t say enough good things!

Palafox Computers satisfied me much when i repair my mac in past week . expert hardware specialist, reliable price and great response make my first choice .I recommend this to all .

I feel robbed!!!! Brought in computer expecting expert advise and work. After $350 later, I still have a broken computer. When I brought the laptop in I asked for a full diagnostic to see if it was worth repairing my MacBook Pro. I had spilled some water and wanted to see if it was salvageable, worth the repair. I also pointed out I pulled out screws from the bottom, trying to open the case. I knew there was a couple of screws I couldnt take out. Palafox computer repairs said not to worry, they will run a full diagnostic and replace the screws. Later that day I got the call that the hard drive sensor, temperature sensors, thermal paste sensor and capacitators needed to be replaced on the logic board and all other diagnostic passed. All for a total of $350. I went ahead with the job. When I brought the computer home I noticed it automatically restart itself. After restart sometimes the screen would zap in and followeed by more crashing. I also noticed the screws were never replaced and the same screws I couldnt take out were still there. Was my laptop ever even opened and repaired? I brought the computer back and explained the new issues. Later I get a call that my hard drive need to be replaced. Shouldnt of that shown up in the first diagnostic? They quoted me another $300 and some. To add an operating system I already owned was $99. And not the latest operating system. It seemed too steep. I called another computer repair from my older town. He quoted me half the amount indicating the operating system is included with the cost. After my research I started feeling scammed. There is no way I would have said yes to paying $700 to repair my computer. I needed them to diagnose the computer and give me a full evaluation. That did not happen. I told them to hold on any repair Im just picking up my computer. Upon pick up, they wanted to charge me for the diagnostic!! There was no logic or real customer care. After I explained why I shouldnt be charged for work already paid the rep became very angry and just crumbled the order form and trashed it. Hey, Im the one that paid them and still have a malfunctioning computer.

Excellent customer service.

Great people !!

Very nice and knowledgeable people

I hate to leave a low review, and I usually wouldnt, but as time goes by I just get even more frustrated thinking of it. I left my laptop with Palafox Computers for a DC jack repair. When I left my computer there, it was in working condition, but wouldnt charge. I had a separate battery that was charged so the computer would come off and on. 2 days after leaving my computer I receive a call that they wouldnt be able to fix my computer. I receive a call 5 minutes later that they just forgot to put the ground screw in & that everything was fine. Understandable, no big deal. On my way to pick my laptop up, I receive another call. They need my password ASAP because my hard drive is failing & if I want to keep any information on my computer, then I need to pay for data retrieval & time is critical. Completely shocked, I told them to leave my computer alone and I would be there to pick it up. The cost of data retrieval at Palafox Computers costed way more than other places, so I leave there and bring it somewhere else. They werent able to retrieve anything. When I left my computer with palafox computers, the last thing I expected was to lose every last copy of my 2 year olds childhood photos that I owned. In reality, they should have copied my data at no charge considering I left them my computer in working condition. Im emotional every time I think that I have no baby pictures of my two year old.And in response to your reply, please explain to me how your analogy of an Axel on a car being cracked and driving for 6 months on it have anything to do with my laptop? You gave me my laptop back with a failed hard drive. I didnt use it for 6 months after. I gave you my laptop in working condition, meaning I was able to log in to all accounts, use programs, etc. My computer is not usable whatsoever upon you giving it back to me. This happened in your care. Your reply is completely unprofessional and rude to say the least. Says a lot about your customer service.

We run our Law Office in Gulf Breeze with 100 percent Apple Products consisting: iPads, iPhones, Mac Airs, Mac Pros, iMacs and Server. They have continuously provided fast and affordable support with professional and technical competency. Thank you......Feel free to communicate with me directly regarding their services and timeliness.... Gregory Wilhelm, Esq.

Very very friendly and excellent customer service.

Demetrius and crew have been a tremendous asset to me now on two different computers. Cant say enough about how beneficial their service is!

Expert/reasonably priced/honest/local/pleasure to deal with. What else can you say?

I would rate less than one star if possible. This place had my computer called me once and then put it in the recycle bin. They say they gave me a yellow copy of a receipt which says I have 30 days to pick it up and I never got that. Least they could do is give you more than one call and let me know that if I don’t come get it it’s going to be thrown away. It was quite a lot of stuff on the computer worth money. The customer service was a joke too.Response: Your analogies are unrelated and exaggerated. My main problem, other than your disregard for people’s property, is that I did call to ask about my machine. Your personnel could not find it in their records and appeared to be put out by the fact I called after a few days inquiring about it versus them calling me. The customer service should have been apparent in my review. When I dropped off my machine I did not get a yellow receipt, as they stated, and therefore did not know of your disposal policy. When I went to get my machine we were not even in your system, which lends merit to my claim as they did not know what to tell me. They stated my machine was there for three months, which by your own analogy was inaccurate and false anyway. Then they finally called me back about my machine, which was after I had to call them, that was the only call I got. No, hey, please come get your machine before we trash it. Nothing of the sort. My desktop did not take up the same space as a “car” in a mechanic’s shop as your so flamboyantly put it so a courtesy call advising about your “recycling” policy is not too much to ask from a reputable business. I hope more people see my post as it appears a few people have had similar issues with your lack of communication issues, outlandish prices and service. I wish I would have come here first to see. Shame on me I guess.

Great experience! Worked me in on very short notice, finished in about half the time they quoted, and had a better price than anyone else in the area.

These guys are honest, skilled and affordable.