Great place love ice cream place needs a good cleaning always looks dirty with tables and floors
The ice cream was awesome as usual and the service was also good we do miss the samples because there was a new one I think and it sounded good but worth ice cream I have to try it before buying.
Ms. Brenda is so sweet and very customer friendly. Every visit is made special because of her. Our son just turned 16yrs. old and as usual he loved his cake!!
Walked in store employees looked at me but never acknowledged me. A female walked and all the white female employee begin talking and helping her. I was ignored entire time. NEVER will be back
Very good peanut butter and chocolate!
Ice cream was ok. Customer service could seriously use some improvement.
Great place. My ice cream was awesome and the waffle cone was perfect! I had the pineapple and coconut. So good. Very freindly staff and service. I met the owner, she was great. Highly recommend!!!
I dont know her name but the young lady who attended us today 12.31 was an absolute joy. Thank you and Happy New Year.
Seriously the nicest lady ever! Baskin Robbins is pretty standard fare, meaning the quality is usually consistent from store to store, so I am reviewing our experience at this particular location. We arrived before the store opened and the owner was behind the counter and let us in anyway. We chatted and talked and she was wonderful. Our ice creams were delicious, as expected, but the service was above and beyond.COVID note: the posted store hours are incorrect, they don’t actually open until 1pm at this time.
The staff was so nice and friendly!!
Nice employees and clean facility
Staff was very friendly! Great service!
Baskin Robbins is kinda out of my way so I dont normally come unless I have a gift card, but Im always glad I do because of how good it is. My favorite flavor was the Stranger Things one from last year, I hope they bring that back!
Happy this place is still around. I have memories of going to baskin-Robbins when I was a youngin and now my kiddos do!! I sure hope they are still around for my grandbabies
Wasnt able to accept any bills larger than 20$. Not necessarily their fault, but unfortunate nonetheless.
I loved it
The sign reads winter hours December, January and February store closes at 9pm. Its March; therefore regular store hours are in affect; however the staff kicked out the 8 patrons that were seated inside trying to enjoy their desserts. I was highly disappointed in the lack of customer service from the male staff member.
They did an amazing job on a custom designed ice cream birthday cake we ordered. Thank you so much, we really loved the design, and everyone said how amazing it looked!
You can try every flavor before you buy them but then your full and have to come back later. Upon return youve forgotten your favorite flavor so the process starts all over. This is getting ridiculous.
BR is good but kind of expensive. A little scoop in a cup is $3.11I got the pralines&cream. Honestly, Bluebell has better pralines and cream for a fraction of the cost. I saw a sign that read $1.50 scoop all day, every day (I believe) I didnt take time to read the fine print but its a little miss leading.
The ice cream is great. The shopping center the store is located in is not in great repair. The sidewalk is dirty. The outside park bench seats are also stained and the outdoor trash cans are just plain disgusting. If this were my place of business Id clean up my section of the strip. Inside there are lots of handwritten and taped up signs. Its the 21st century and Im sure the owner has a printer. Hand written signs in a professional setting is a pet peeve of mine. Its not hard to print it out and use a self laminating pouch. Instead of having tattered paper. A few touches would take this place from good to great. And they have other BRs popping up all over our city now so they need to get competitive. The ice cream is still the best though!
Baskin-Robbins was created after WWII by two Jewish Brother-in-Laws - Butch Baskin and Irv Robbins. Butch married Irv’s sister - Irv had grown up in his father’s dairy business and had sold ice cream his entire life. After both serving in WWII - Irv was running his own Ice Cream Shop and had convinced his new brother-in-law that he should do the same. After a few years the two decided to merge their respective ice cream shops into one and rename the new venture Baskin-Robbins, in 1948. The rest is pretty much history - except to say that Butch unfortunately died at an early age in 1967 from a heart attack - but Irv lived until 2008, when he passed away at the age of 90! And NOTHING else smells like the inside of a Baskin-Robbins, I’m pretty sure you can gain weight just by breathing the air!!!
This location rocks. I’ll drive past the Baskin Robbins that’s located 2 min from my house just for the friendly service that I receive here. My Mom’s Bird Day cake turned out AMAZING. Thank y’all so much! Thanks, Brenda!
Customer service sucks! No hi or hollow when you come in. The ice cream was ok. There were lots of choices. I would not come back though because the customer service was lacking. And there are better ice cream places nearby
Good variety of ice cream and very tasty. Its a small to moderately sized shop compared to other ice cream shops however theyre nice and very friendly. Bathroom was well kept
Service was great and the girls behind the counter seemed sweet and bubbly. They wished me safe leaving into the rain and I very much appreciated that. Why cant places be like this all the time!! 😄
Great place for a quick casual stop. Being able to get ice cream to go and in a wide variety of flavors is great!
Awesome ice creams and milkshakes always served here. Must visit it.
My only iceream shop I eat at. The staff are great and they keep there equipment clean. And whats not to love about free samples !
Staff was very nice and patient. Theres a young man whom I guess is only 14 or 15. I wish I caught his name. he was a model employee.
Always clean and friendly. Been there several times and always have a good experience. BTW, Gold Medal Ribbon flavor is the BEST!
My little brother and sister LOVE coming here. So many good flavors to choose from. And they let me buy the little kid size because I can never finish their huge ice creams...haha!
The ice cream was great but the service was a little strange and it seemed like the two businesses were hard to distinguish between each other. The lines could not form easily and customer seems very confused. I did not find the staff to be very friendly or welcoming and would really like to see better her customer service implemented. They could possibly implementa roping system or something that would help to separate the two lines and lessen the chaos.
Baskin Robbins will always be one of my favorite childhood places. Peanut butter chocolate ice cream is my go-to flavor. 🍦❤
Clean, good customer service and fantastic ice cream. Will go again
Icecream is great. They need to work on their cookies though. Always over cooked it seems
Was disappointed this past visit... Nothing tasted good. I didnt finish what I ordered. Daughters shake was ok.
Good place to grab some ice cream, but not my top choice. Pretty standard flavors
31 flavors and friendly staff make this a great family stop.
Enjoy the many different flavors and ice cream always tastes great.
Went in toward end of day cleaning hadnt been done yet but it wasnt horrible. Service was quick and the servers were nice and very tolerable of my nephew being rowdy.
The website says they close at 10, as well as the door sign. However when I pulled up at 9:15, open sign was off and when I tried to go inside, they said they were closed. Update sign on door and Google if they close at 9.
Thanks for all the daqauri ice u gave me
I went for an ice cream cone. I was so disappointed in the Cookies and Cream. Walmart brand has more flavor than that. The staff was not friendly when trying flavors. I wont be back. Go to Marble Slab instead.
I couldnt decide what I wanted and the girl helping me was great and made me something off menu, great service
These guys put the extra effort
Last 3 times I’ve visited the customer service has been really bad! I’ll take my daughter elsewhere!!!
Always friendly and 10% off for Veterans and active duty.
An American classic ice cream Shoppe. Friendly youthful staff takes good care of customers while keeping up with fast pace. Very clean.
Great service on a busy day! Perfect Sunday treat
Ice cream was great, but the service is lacking. Employees are not very friendly and the manager seemed disengaged from the store.
They are the only business that has me most favorite ice-cream.
Love the Ice cream selection. Always have good ice cream.the milk shakes could be a bit better. Service is friendly and they are good at assisting woth abnor.al requests.
So good. Friendly and fast service. Didnt have 31 flavors. But still good
Really pleasant atmosphere great service and awesome ice cream and they allow you to try any of the flavors you want to
Always friendly but not always clean
Great ice cream love to take the grandkids!
Great ice cream but didnt have homemade vanilla
Milkshakes are delicious here and they are willing to add anything to it to make it more delicious
I just love this place and the cotton candy ..Delicious!!!
Great service, nice people!
Store is always dirty. They dont even try to keep tables clean. They just put a thing of wipes out so you can clean dirty tables
Yummy. Ice cream sandwiches of my choice. 😋 😋
Great Ice creams flavors and great prices too
Amazing staff....great service....always a pleasurable experience!
Good ice-cream, but it smells icky-sweet in there, but what do you expect, eh? Barbecue?
Excellent customer service and selection of ice cream.
Great service, wide variety of ice cream and shakes
They have ever flavor I love +
Great ice cream, nice staff competent, but kinda shy
Its ice cream so yeah, its delicious.
I love this place great ice cream and great price
Love basking n Robins ice cream
The yogurt was good but only one flavor was disappointing.
Love some ice cream~
Relly...........it Baskin Robins.......nuff said!
Great variety of fun flavors, friendly staff, nice location.
Cute little ice cream place which a great selection
Great staff very good
The staff were quick, attentive, helpful,and full of smiles!!!!
Every one was nice and the ice cream was a m a z i n g !
Great ice cream friendly staff
The service was great and the desert was wonderful!
Despite the crowd, servers were polite and fast!
They have the best ice cream all over the states
Nothing like a hot fudge sunday
Can never complain about Baskin-Robbins ice cream!!
Best cookies in cream ever
Great Ice Cream, Great flavor selection.
Decent but not as good as DQ.
Good but limited selection.
More cakes & treats ready to go lately.
Flava flav
Great ice cream and service
Friendly service, good portions, clean restroom
Yeah, you got that yummy, yumThat yummy, yumThat yummy, yummy
Friendly staff and standard offerings. Tables and floor were filthy.