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UFS Furniture Outlet
1819 SW Adams St #1715, Peoria, IL 61602, United States
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UFS Furniture Outlet
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Ka
Review №1

As soon as we entered we felt welcome, even though it was 30minutes til close. The people were extremely helpful, informative, and patient. No high pressure sales pitch tactics. Will definitely be back!

Li
Review №2

Great store to shop and work associates very friendly and helpful, customer service is fantastic!

Li
Review №3

To be honest, this is probably the only place I’ll go when it comes to furniture. The pricing is scary reasonable, the staff is accommodating, and the store isn’t too crowded. Kai was a great help today as I hopelessly looked for a couch—kind and knowledgeable, which goes a long way. Thanks for the great service! I encourage others to check this place out before any of the other places in town.

An
Review №4

We have bought furniture from ufs for 20 years always satisfied!

Ti
Review №5

Great selection of brand name items. Our saleperson Blue was great. I even had a question about my purchase after leaving and Jeff responded quickly and made sure my order was correct. Will be shopping again!

Pa
Review №6

Great service and prices. Walked in and found my new refrigerator. Then they set me up with fast delivery.

Mo
Review №7

Overstock items, you never know what you can find! Famous for decent prices on furniture across the Street from main store, appliances across the parking lot at main store and their liquor, wine and beer (domestic and imported) great options reasonably priced!!! Wine tasting events are awesome, I walked (stumbled a bit) after a few events over the years. I had a designated driver...lol.

Ca
Review №8

We were looking for a small upright freezer and found the perfect one at USF. We purchased it from the salesperson, Sean. He was extremely nice and helpful. We picked up the freezer completely boxed and packaged new and returned home. We immediately carefully opened the packed box to set up the freezer, when we notice two prominent dents in the door. I took pictures of them and we contacted Sean at the store. We played phone tag a bit as they are pretty busy there, finally we decided to go there with the receipt and pictures. In a phone message, he had kindly said we could return it or perhaps get an in-store $50 gift card. However, we wanted to keep the freezer we already had it set up. It was obvious that we didnt dent it, so we went back to the store and met with Sean and his Sales Manager, Adam. They were both very kind and professional when they saw the dents. When I asked if we could have the $50 taken off the cost of the freezer, they complied right away, no hassle or fuss. I cant tell you what a pleasurable experience it was dealing with them. This is why we go back to USF for some of our purchases. It is a good place to shop and its sales personnel are some of the best. Thank you USF, Adam and Sean.

Ci
Review №9

The salesman was wonderful. Knew just how much attention I wanted. My only complaint is false advertising. Ads said free 48 month financing when there was actually a service charge for financing. No interest but it still costed me money

Be
Review №10

We knew exactly what we wanted, so the process of purchasing a new sofa was very easy.

Je
Review №11

Store was beautiful. Furniture was nice. Going to take up to 3.5 months for delivery though. My favorite part was the deals! Would ship again!!

El
Review №12

Great staff they dont push you to buy furniture they help you and walk around with you give you great ideals especially Marie and the Peoria store she is awesome and shes the only one I will deal with she is definitely a people person very delightful I could say more but the store is great

Br
Review №13

I’ve purchased several items for my home and the quality and cost is always good. The employees are always friendly and very helpful when it comes to helping me get what I want. UFS has been my go to store furnishing my home and I wouldn’t go anywhere else.

Jo
Review №14

Got a great deal on a washing machine. They price matched Lowes and the sales people were great!

Gr
Review №15

Greeted with pleasant salesperson, asked us if we needed any help, what we were looking for was willing to show us anything in the store clean and a fair selection. Im giving you five stars just because of the customer service

Co
Review №16

Plenty of good deals and quality products for all sorts of price ranges. Shout out to Noah and the rest of the sales reps on the floor. Attentive to the needs of the customer. Not over bearing. Friendly and a desire to help you find what you are looking.

Je
Review №17

Dryer went out, stopped to see what UFShad available in dryers . Well with the help of Jason(salesman) who was attentive and listened to my needs and preferences. Well, ..45 min later left with a Great Deal on not only a dryer but the Samsung washer of my dreams!Thank you Jason and UFS

Ro
Review №18

Always interesting to see what I find. Fair prices and usually a surprise.

Sy
Review №19

My favorite place since I moved here! I demod my kitchen and brought all my kitchen cabinets from here. My workers wanted bottled water was able to get that there also!! Thanks UFS!

Ka
Review №20

This place ROCKS! The staff is awesome; especially the dude at the office- 35 years serving the patrons. 💜 Im talking the store w/ out the furniture. The furniture department also rocks!

Br
Review №21

Very nice and helpful.good quality furniture at a decent price.

Sa
Review №22

Awesome salesman there named Q!! He told us about financing options we can use in the future.

ma
Review №23

Love this place for shopping for furniture. Friendly staff.

Lo
Review №24

Love the deals they offer. They are the only place to find certain alcohols!!!!!!

Ma
Review №25

Amazing quality and price! The men who delivered were fast and efficient. Hands down best furniture purchasing experience I’ve ever had.

Wi
Review №26

My sales person I have had both times I have came there has been Vicky. She is very polite and personable and very professional. When I told what I was looking for she got me what I wanted at a good price. I have already bought couch, loveseat, stove and now a washer and dryer set. Ill be back to get the refrigerator that we want in our home. Thank you Vicky and UFS for such good quality furniture and appliances.

Al
Review №27

Insanely helpful staff, all very kind, and beautiful selection of furniture. Good prices too, Ill definitely be back!

ra
Review №28

I went to buy some stuff there. living room, and maybe dinning room. well i walk around find some things i wanted, and had to find someone to help me. when i did, was not to friendly. but oh well. ask how much the few things i pick out was going to cost, he told me. well ask about delivery, well he said can bring in the house. put in the yard or porch. i ask why, he said cause of this virus. i said, i am aloud to walk around your store and so on. what was the big deal. well any way, i think it was all b/s. everyone else does bring in your home. so i went to Ashley and spent over a 1,000 and they are happy to bring in my home. it is sad, i was willing to even spend up to 3,000. i just guess. UFS lost me for every... well never go there again. unfriendly people on top of it all...

Ca
Review №29

Staff made it easy to browse. I didnt feel smothered but they were available as soon as I was ready. Great place. Great staff. Great products.

a5
Review №30

Absolutely beautiful quality furniture at affordable prices. The showroom is set up in a gorgeous laid-back way to make your way through. There are no high pressure sales. If you dont find what you are looking for, they have a wonderful online computer of inventory that they carry that is not on the floor. I have bought so many sets and pieces from this well kept secret!!

La
Review №31

I really enjoyed my shopping experience at ufs furniture outlet. That was my very first time in the store. I really like it the customer service was very good and the prices all were very reasonable. I will continue shopping with them and letting other know about them that dont know already.

Ro
Review №32

UFS Furniture has an endless selection of everything I need for my home. I was happy to find a very nice recliner that is large enough to seat two people comfortably! I originally was reviewing standard type recliners, but when I seen the one I finally decided upon, I was much happier with my choice then I would have been with a standard recliner. Also, a very nice sectional I was looking at is so very appealing as well, and will work well together with my recliner! That is what is next on my list!

Ty
Review №33

I came in to buy a new freezer. Stock was low which was unfortunate but not the reason for the one star review. After going through everything that they had which all seemed to be out of stock I sat down With a salesman to find out what they did have in sock. After being directed to what was in stock but could not see it on the floor I bought it without looking at it. After 20 minutes of looking forward across the street they could not find The freezer. After that no discounts or compensation were to be had on anything else so I had to go back in and be refunded my money. I intend to always shop local but when your service is inferior to the big Box store My hand has been forced. I do not recommend UFS for anything other than minor purchases as well as booze

Ni
Review №34

Great experience! Great price! The sales guy didnt pressure me at all. He ran back and forth multiple times to get me info. He moved quickly. Love the technology and big touch screen to show products in store. Everyone was so friendly!! Loading was a breeze! Everything I wanted was in stock. Ill be back.

Ma
Review №35

Dont waste your time shopping online here. I ordered a couch that online said was in stock, in the color earth which was a tan/brown color. I was called two weeks after my order to be told my couch actually wasnt in stock and I would have to wait 4 to 6 weeks. I did so and when the couch came, it was the granite color option they had. I called to tell them it was the wrong one and they told me this was the earth toned one, and if I wanted the other one I would have to wait another 4 to 6 weeks. I have no couch in my house obviously so I asked what I do in the meantime, and I was told bring it back and live wthout or pay extra for returning it used. What other couch will I be getting then if this is the earth toned one?? Im extremely unhappy with my purchase. End of story

Jo
Review №36

Just shopping, the sales person was attentive and helpful

Co
Review №37

BJ was AWESOME...kind personable and professional...i made my purchase in less than 20 min...found exactly what couch I wanted and funky salmon chair...IM SO HAPPY!!!! GREAT LOCAL COMPANY!

Ti
Review №38

Angle was very polite and professional. The store has great items and I love that you can even buy the deco. You guys also have a tone of great selections to pick from. Store is very clean. I will defiantly be back to see what you guys have.

Sh
Review №39

My husband and I have always had a great experience when shopping at UFS. This was the first time we actually purchased living room furniture. Kudos to Noah who helped us find exactly what we were looking for. He was very patient and gave us several options regarding pricing. Very knowledgeable about the products and delivery options. We will be back to UFS for sure!!!

Mi
Review №40

Great Prices

Ta
Review №41

Sean in furniture is absolutely amazing!! Best salesman to work with. Easy to talk to very knowledgeable on all products from furniture to mattresses and even appliances. He makes buying easy and smooth in a very laid back environment he truly works with you to get you exactly what you want. We have bought living room furniture dining room furniture kitchen appliances and a washer from him! Will not work with any other salesman!! You have to go in and ask for him!!!

Kr
Review №42

The staff was very polite & friendly. Angel was of great help to me & very patient as I continued to look at different furniture items & changing my mind on which one I was going to purchase. She done a great job on explaining how financing worked, what options I had, & how the warranty worked. I would recommend this store to anyone looking to buy new furniture, bedding, and/or appliances.

Ma
Review №43

Very nice selection of recliners. Brandon was a very considerate and helpful young man. Let me walk arond without coming over to me and trying to pressure me into buying. He would check to see if I had any questions and then leave. We need more like him. I love to look on my own then if I need help I can ask. Thank you Brandon.

Li
Review №44

Adam and Kelly were awesome. They didn’t follow me all over the store and make me feel pressured. The store looks very nice and updated.

Ja
Review №45

Very friendly until they get your money, service after the sale sucks. Just received our order..I guess you could say. They left a piece had to go back and get it what ever not a big deal mistakes happen. Then we unpacked everything and realized our 3 seater couch we ordered was a love seat turns out the sales guy rang it in wrong had multiple conversations with the sales manager who was rude over the phone but of course really nice in person when we were spending money then acted like it was our fault some how. They said it would be another 3 weeks to get the right one. We had already waited over a month. I never got one apology for anything and didnt offer to reimburse our delivery charge. Delivery guys were nice. happy with the quality and price of our merchandise. This could of easily been a 5 star review. Just incompetent and unprofessional and dont care about you your experience or satisfaction. I wont say dont go here it could definitely be worth checking out if your looking for furniture just be warned that you have some hand holding to do and you should triple check everything

As
Review №46

My Favorite!

Mi
Review №47

My wife and I have bought a lot of our furniture from UFS over the years - our couch, dining room table, end tables, bedroom set and several other things. It had all held up fantastic and the warranty has always been great when we needed it! I highly recommend.

Me
Review №48

We are extremely satisfied with the service we got from Jason the manager at UFS furniture Outlet IN Peoria Illinois we bought a bed from UFS furniture Outlet A year or so ago the mattress we got started dipping on one side Jason manager at UFS Furniture Outlet Helped us with the warranty and replaced the mattress with no problems he stayed in contact and kept me informed on everything!! We will definitely be doing business with Jason and UFS Furniture outlet in Peoria Illinois I recommend this business to everyone!! THANK YOU AGAIN JASON MANAGER AT UFS FURNITURE OUTLET AND THE NICE DELIVERY GUYS THAT CAME OUT OF THEIR WAY TO DELIVER MY BRAND NEW MATTRESS!! !!!!

Ba
Review №49

Our son was shopping for a power recliner for his dad following a motorcycle accident. I don’t remember the salesman’s name, but he worked with us, taking a credit card over the phone so my husband would have a chair he could sit in that day. It was greatly appreciated!The Funks

As
Review №50

Angel took the time to show me MULTIPLE bed sets and kitchen table sets!!! She showed me multiple options when choosing the mattress and we looked at all options suitable for the small space I have for a table but also able to seat 4. THANKS ANGEL!!! I can’t wait to get the call that my order has came in!!!!

Ke
Review №51

My fiancé and I bought furniture from UFS recently. Our salesman, Sean was awesome. He was always available when we had questions but gave us enough space to make decisions. We haven’t received our furniture yet, but the buying experience was definitely enough for 5 stars.

Ry
Review №52

Angel was incredibly helpful and available to answer all the questions I had. I would highly recommend UFS for appliances and furniture to friends and family! Excellent customer service!

Da
Review №53

The employees at UFS were very friendly,helpful and knowledgeable. UFS had a vrry good selection of furniture. We were able to find exactly what we were looking for.I would highly recommend UFS furniture store. I will definitely shop there again for our next furniture need.

He
Review №54

They had the couch we wanted in stock. Adam was able to give us a great price. He also helped my daughter pick out a new dining room table and chairs. Always a great experience.

Ad
Review №55

Dustan was great! He made the sale go quick and smooth. He wasnt pushy and waited for us to find what we wanted without bothering us every 2 minutes like some salespeople. Would recommend him if you want someone laid back, easy-going and knows the products.

Ta
Review №56

Sean is the most helpful sales associate Ive encountered anywhere. Great customer service. Thank you!

Je
Review №57

Easily placed my online order and spoke to a salesperson for confirmation of details. Cant wait for my new couches to arrive!

Ce
Review №58

Strange check policy that no-one could produce a copy of in writing.(?) Interesting...

To
Review №59

Went into UFS looking for a small sectional for my new apartment on a strict budget. The staff there was over-the-top helpful with finding me something that would work perfect for me and in the time frame that I was shooting for. (Also, I was thinking itd be about 4 weeks for it to be ordered/delivered and my furniture arrived in less than 2 weeks!!) Will definitely be recommending to anyone I know thats looking for quality furniture at a great price with wonderful customer service!I was helped by Adam (I believe that was his name) and who I will assume was his manager, I didnt catch her name but shes the brunette behind the desk! They were awesome!

St
Review №60

I was in a hurry to get in and get a washer as I onlyHad a limited amount of time and Ange was very patient and knowledgeable on expediting my purchase. Not only did I get a washer but, got a new couch and over sized chair with ottoman. I was in and out in under an hour

An
Review №61

Ordered a complete bedroom set...Looked, took our time to decide. NO pushy sales people. They allowed us just to browse.It was Great!

Ca
Review №62

I love the furniture and appliances...great quality and reasonable prices.....the showroom is spacious and displayed well...Adam Rankins and BJ Ledbetter are knowledgeable and courteous...as well as friendly....I wouldnt shop anyplace elseCandy Eucker

Te
Review №63

I didnt want the entire bed just the headboard. The salesperson wasnt sure if it was possible but she looked and printed out the total for me for just the headboard. I wasnt ready to order since it was going to take 4 weeks to get in. I was told the price was good for 4 weeks. I went back 2 months later with the original paper and the salesman said he would honor the price. Very satisfied.

Ca
Review №64

I love shop at this store and they need get a book for both store so if a person from one town two another so they cam order on line and show use they points online too.

Mi
Review №65

Angel and the manager at UFS Furniture were great and saved me extra $$ in several ways. Easy and quick. Explained everything very well.

Ro
Review №66

Very friendly staff. Best price for refrigerator18cuft. Delivery and pick up of old unit.

Jo
Review №67

Everyone was very friendly but not overwhelming. The prices are lower than what you would find for the same pieces at other places in Peoria. O erall, it was a good experience.

r
Review №68

We ordered a T.V. stand last weekend. We waited only 6 days and got a call that it was in. I went down to pick it up and each person I was greeted by was very cheerful. They had me pick my merchandise up a receiving door 1. When I got there the guys were right on it. They had my T.V. stand picked and placed in my truck in less than 5 minutes. When I got the box home and opened it everything was perfectly packed. I unpacked it and put it together within a 1/2 hr. It went together perfectly. I am writing this review to say they have sealed my business. Thank you very much, Rich Schneider Jr.

Je
Review №69

Knowledgeable staff! Great prices!! Furniture is good quality! Recommended!!

K
Review №70

Came in to get new furniture using the protection plan from previous purchase. Everyone was very nice and patient with us. Dustin, our salesperson, answered every question and spent a lot of time on us even though he wouldn’t be receiving a commission from our selection. We are very happy and will be returning customers.

Ki
Review №71

Found a nice sectional and rug. Customer service was awesome and the store was nice and clean. Prices were all reasonable.

Dr
Review №72

Highly recommend Noah! Kind and helpful without being pushy. Also patient with someone who doesnt know how to make decisions :-)

Cr
Review №73

Thank you Dustan for helping me pick out the best fit for our family. We appreciated that it was a no pressure transaction. Dustin’s helpful attitude made all the difference.

Ra
Review №74

Very friendly and helpful staff. UFS had exactly the Frigidaire Chest Freezer I was looking for and they always have the lowest price. I have bought several from them.

An
Review №75

Not everyone is friendly and helpful except two people! But I have gotten good furniture from there thanks to one person thats always helpful Bj hes great! Everyone else need to be more friendly and always remember the customer comes first!!

Za
Review №76

Customer service was excellent and words can’t even describe the quality of our furniture. Happy customer, will shop here in the future. P.S. always support local businesses.

De
Review №77

Great experience. They beat Best Buys price and are delivering tomorrow instead of sometime after the 18th. Thanks UFS!

Ro
Review №78

Great customer service- readily available to answer questions. Delivery was quick and professional. Will be a repeat customer

Gi
Review №79

Angel is the best salesperson I have ever dealt with if you go to Ashley furniture UFS definitely ask for Angel

De
Review №80

Noah was great! He helped me find the pieces I was looking for with very little info and the price was right! I definitely recommend UFS furniture outlet!

Ja
Review №81

Hello I am contacting you give praise to your store and your employee Adam in furniture sales. I had another warranty claim on my furniture, and you can see from my previous message from a different warranty claim that it was not cordial and Jacob the Warranty claim manager was very quick to addressing the issue and sent an employee out within a day to take pictures of the furniture and unfortunately we not able to fix the furniture because they dont make it any more, but they gave me a credit of 1138 because I bought the extended warranty, And Adam in sales was a big help when it came to picking out my new furniture. All in all it was a visit that deserves a 10 out of 10. I will definitely buy my furniture from here from now on. Thank you once again we are enjoying the new furniture.

Be
Review №82

Helpful and friendly staff and lots to choose from.

Ki
Review №83

Great service and efficient staff! I will definitely come back for future purchases.

An
Review №84

Shaun was very helpful and insightful. He helped us with financing on our selection of appliance package. We will definitely advise our friends to visit.

Lu
Review №85

Good place to shop

Ji
Review №86

I was very pleased with the service and help that I recieved from Angel..she was friendly and made me feel very comfortable during my visit..I will definitely be back to shop again...thanks Angel you rock

Vi
Review №87

Great 👍service

Pa
Review №88

Great service! Angel was very helpful and made our purchasing experience easy. Thank you.

je
Review №89

Very helpful, Great quality furniture. Prices were very reasonable. All around very good experience. Thank you .

Ha
Review №90

Very friendly and knowledgeable sales staff. Professional and personable. An enjoyable buying experience. Thank you!

Me
Review №91

Dustin at UFS Furniturw Outlet was very helpful and knowledgeable when I was shopping for new living room furniture. He took time to explain my delivery options and the extended warranty plan which is an amazing deal. I will be back when I need more furniture in the future.

Mz
Review №92

Hello, I walked in UFS Furniture and Appliance Store this evening when I got off work. I was greeted by a young man (BJ) who remember me from April 2018. I told him what I was looking for. He then assist me to his Manager Jason. Jason showed me a higher end stove that was in my price range. Then BJ finished helping with the finalizing of the sale. It took a 45min from start to finish. Thank you gentlemen for the kindness, listening, and most important having what I needed for my home. Thanks

St
Review №93

She was very helpful and knowledgeable. Would highly recommend her services to other customers

Ma
Review №94

Sean meet us as we walked in the door and showed us exactly what we were looking for. He was very helpful and answered all the questions we had. Our 2nd purchase at this store and we will definitely come back again. Marc Dean

ta
Review №95

Very nice salesman, very patient and knowledgeable of the items purchased, allowed me to look around without pressure to buy. Great service

Ch
Review №96

So far it has been great. Customer service was 5 stars for sure.

da
Review №97

Always a Pleasure, You Never know what You will Find...Love this Place

Re
Review №98

Love this place for some great bargains!

Ro
Review №99

The text message service is an awesome service! Great convenience and quick replies!

Lo
Review №100

Bought our living room furniture and kitchen table there last year. Another great experience buying bedroom furniture. Always great service with no pressure! Thanks Dustan!

Information
94 Photos
100 Comments
4.6 Rating
  • Address:1819 SW Adams St #1715, Peoria, IL 61602, United States
  • Site:http://peoriafurniturestore.com/
  • Phone:+1 309-673-4503
Categories
  • Appliance store
  • Furniture store
  • Home goods store
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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