Michael was fantastic every step of the way. He helped us find our perfect Volvo, quickly and efficiently. A little over a year ago we test drove but couldn’t trade our car in yet, he checked in with us a few times without pressure which was great! Then this week we reached out to him and were able to make a deal happen! He got us a great deal on a fantastic car and worked hard to get it done. We will definitely purchase another Volvo from Michael! :) Thank you, Michael!!
Mike Ludwig at Perrysburg Volvo made my 2022 XC60 the most pleasant experience I ever had buying a car.my wife and I are from Michigan and had been looking for almost two months to find the right Volvo.We talk to Mike on the phone and he said he would try to look around to find it and a couple days later the deal was done.He even sent a van 60 miles up to Michigan to bring us down to the dealership. we spent several hours learning about the new car and signing the papers. the entire transaction from the first phone call to bringing our car home took about a week.This is the type of dealership you want to deal with. Honest, efficient and dependable.
Great service at Volvo of Perrysburg. I take my Volvo there for servicing and any other concerns that come up and they always do a fantastic job! Everyone at the service station is great, I have had the pleasure of working with Mr. Steve Heath and he is top notch! Always responsive, does a great job and very clear on the costs. They make it work for you and treat you in a very fair and genuinely honest manner. If you have a Volvo, give Steve a call!
Michael was really easy to work with and knowledgeable about the options available and straightforward. Great experience with this dealership! None of the nonsense, thanks!
The team at Volvo of Perrysburg, specifically Steven and Jeff, helped me so much in my time of need. I was an intern over the summer stationed in Toledo, and with no family even remotely close to help me with my car troubles I took a chance with Volvo of Perrysburg. The service was incredible and efficient. I cannot thank them enough for solving my car troubles.
We had a wonderful experience with the team at Volvo of Perrysburg after an unexpected breakdown 700 miles from home. We were towed to their location on a Saturday, when there was no Volvo technician on site. Keith arranged for us to use a loaner car while we figured out next steps and promised to have the car looked at first thing Monday morning. We ended up flying home and leaving a brand new car behind, hoping for the best. Stephen, the Volvo technician, called Monday to reveal that he found diesel in our gas tank...due to contamination at a gas station on our road trip. He explained what needed to be done to get the car up and running, which was actually not as much as we anticipated. He was extremely communicative, keeping us posted through every step, and went above and beyond to get our car shipped home in a timely manner. He even packaged and belted in a sample of the contaminated gas so we could fight with the gas station about it. This was a challenging situation for our family and their team definitely made it easier to handle.
Stephen was extremely helpful and caring throughout the service process of my Volvo. He and his team went the extra mile to make sure that they provided the best service experience and fixed the issues with my vehicle. Highly recommend.
Stephen in service has been wonderful! We have purchased two vehicles from Volvo of Perrysburg. We continue to service both cars at this location because Stephen makes us feel comfortable and we appreciate his approach to his customers.
Excellent service. They’re experts on doing business.
Steve was my advisor at Perrysburg Volvo! He and the staff went over and beyond the call of duty to help me get my Volvo repaired and delivered it to my house in Bluffton Ohio! I was so impressed with Steve and the staff that I had Door Dash deliver them lunch from McDonald’s. I hope you all enjoyed it! I own two Volvos and love them both! Thanks again, Jerry Lewis
Your Volvo is in excellent hands with Stephen. Hes extremely knowledgeable and the service department is loaded with professionals who have a lot of experience specific to Volvos. Stephen took the time not only to take care of the service needs I had but also to explain features of my XC90 I didnt even know I had!
My mother in law has been a Volvo owner for over 20 years and as a loyal owner she is also very loyal to where she services her car. Yesterday she was having some issues with her key and stopped by Volvo of Perrysburg. Though this is not her normal dealer she will be utilizing them going forward. Her experience was beyond fantastic. Not only did the gentleman in Service (Stephen) give her a new key battery he also checked her tires at no charge. It’s nice to know a dealership isn’t looking to take advantage of people, especially the elder. She wanted me to write a letter to the owner, however I assured her this would be suffice. Thanks again to Stephen and the team at Perrysburg.
Purchased a Volvo from Michael. Honestly, process was seamless. Price quoted via phone and Internet was honored. Very pleased with knowledge and integrity of Mr. Ludwig. (Drove out of state to purchase from Volvo Perrysburg)
Steven Heath Was extremely helpful I brought my car in for service, he is very knowledgeable and went above and beyond to help me meet my timeline for vehicle drop off and pick up, communicated about the service and what it would entail along with tons of useful options and information.
Jeff is extremely conscientious when it comes to the care and maintenance of my Volvo. He is the best and the only one I want to touch it.
Their staff is very pleasant, positive, and attentive - whether in person or over the phone. Have had an excellent experience.
The services group at Volvo of Perrysburg were very helpful, professional, and communicative. They did a great job and made the process easy. Very impressed...
Eric (Im not sure, but he may be your first encounter for service) is always very polite and attentive to the needs of our XC-60 Volvo!This sounds like no big deal to an average guy, but to me, it was a huge favor, as he facilitated the changing of my license plate, when I dropped in, unannounced one day. Good employee, keep him happy (my message to his boss). Thnx again Eric 🚕 🌬️😊
The best buying experience. They are not satisfied, until youre satisfied! Drove all the way from NC, and was able to do most everything over the phone and email before picking up my volvo xc40. Thank you!
This dealership has a wide variety of used vehicles that are in great shape at a reasonable price. They have very helpful and friendly staff that made my experience there personal and meaningful. Special thanks to Nick for the great information and insight on the options they had to offer. I drove off the lot with exactly what I was looking for! Will be back again!
Love the service! Eric the service manager is always ready to help with service on my car with scheduling at MY convenience unlike some other dealers who expect you to adjust to THEIR schedules!
Go see Jessica Ott! She was very patient and kind for my first car buying experience. More importantly, she got me a great deal! I love my car!
Took care of my car after the mechanic at a tireman auto misidentified the problem, which would have financially ended me! 10/10 good service, clean office, friendly and helpful staff!
I worked with Nick Ort Jr. when purchasing my new car. He made the process very easy and he made me feel very comfortable throughout the entire process. I would highly recommend him to anyone looking to buy or lease a new/ used vehicle from the automall.
Eric in Volvo Service is great
Helpful but limited stock of used Volvos
I was ready to drive from Michigan to this dealer to purchase a 2017 XC90 Inception. After waiting for 2 plus hours of no call back from the sales rep I took my money somewhere else that day.
Good customer service from all service people.
Work was done on time
I have mixed feelings with Volvo