We cant say enough great things about Dan and his excellent service, he took the time to go over every detail which help enlighten us on our choices. It was so refreshing to see such quality service if your looking to buy a mattress and you want excellent service with a great personality Mattress Firm is the place and Dans your man! Thanks again Dan and well definitely be back
Very quick and smooth. 2 day delivery in Oct 2021!! Sale on a great adjustable matress!
Anna was a one woman show. She was very welcoming. She was well trained in the mattresses and what they are recommended for. She was also pleasant the entire time. Even though she was the only one working she gave the service of 10 people working. I recommended this location to anyone in need of great service and prices.
She was very friendly, kind and polite. Her recommendations are the best
Great customer service! It was such a pleasure meeting Anna. She was so friendly and knowledgeable. She made the process smooth and quick.
Warm welcome everything was told to me detail step by step am going back to buy another bedroom love the lady that took very good care of me not bedroom but bed
Very polite sales lady. Helped me get what I was looking for at the price I was looking at. Very comfortable bed for a decent price. And came with a 10 year warranty.
Dan was awesome he explained every detail about all the beds made great suggestions on which bed would help with pressure points, he was patient and kind thank you Dan for making my experience so pleasant
Very polite, professional and empathetic to your needs AnnaMarie was delightful.
Amazing service and support throughout the buying process! Anna Marie was very helpful and made buying and delivering in another city seamless. Plus the mattress is super comfortable. Would highly recommend buying a mattress here!
My first time here and let me tell you it was GREAT! The store was clean and smelled clean. The staff treated me so well and respectful!! Ms. Anna Marie was so nice and kind and I was glad I chose that store to replace my ill fitting over priced mattress from last year!! Anna was great and very professional even though she had a trainee who was nice also!!☺👍
Very happy with the services I received. I was asked questions about the firmness of the mattress I was looking for. I was also asked what price range I was willing to spend. I was shown numerous firm mattresses and was told which one I felt comfortable with. My decision was made and I felt very satisfied with the Choice I choose. Sale Manager listen to what I was interested in and help me in making my decision on what I wanted.
Best experience buying a mattress ever! Ann Marie helped me out and helped me find the perfect mattress in my price range. Super knowledgeable, super friendly. Sending all bed recommendations here!
It was great! The lady helping me, was wonderful, she didnt try to show me the most on sale items. I appreciated it so much, and her kindness, I bought 3 other items, pillows, mattress covering!💃💃💃🙌🙌Thank you so much! Ive already told some friends about mattress firm Armingo av.
Our sales accounted, Adam, was very friendly and super helpful. He had complete knowledge of what we wanted and was able to assist us and help us. Because of his knowledge and service, i even purchased a second mattress.
My experience was great at the Store an Armingo Ave. The sales person which, which was a lady, was professional, knowledgeable, and very friendly. Great experience.
Would recommend. Salesman Dan A helped me above and beyond pulling merchandise and allowing me to try each piece. Ty Dan
Wonderful experience, as soon as you walk in you are immediately submerged in a sea of beautiful beds. It’s quite overwhelming. Then I was greeted by the first sales rep with a friendly and welcoming smile. It truly seem to ease my nervousness. Then I was greeted by what I would call mattranista. She seemed to somehow just glide across the showroom. She was so knowledgeable and helpful. Her name was Anna, and she was a mattress angel. She expertly navigated me through the vas array of beautiful mattresses that engulfed the showroom. Her expertise and award winning demeanor was more than enough for me to comfortably make a purchase and feel good. Truly a wonderful experience. Give her a raise. Thanks
I was warmly greeted as soon as I entered the establishment and that allowed me to not feel as lost as I did before I entered. Everything about their customer service was great. They made sure they helped me with every detail of my purchase. Will visit for my mattress needs
The sales associate Anna was amazing. She knew everything, and got me the best deal possible. She was fast, and AMAZING. This is my second mattress I have purchased from here, I will forever be a customer.
My buying experience with Mattress Firm was great. Thanks to sales associate: Samuel Gonzalez for providing me with the best mattress. I would recommend this place one-hundred percent.
Dan was very helpful and also a nice guy. Would definitely recommend Mattress Firm and Dan to my family.
My bed is still hard as nails after three mouths I be in pain worse then I was with my old bed..
So I only have it 4 stars just because I don’t have my bed yet. So I will come back and change things.But the ladies in the store was soooo nice and helpful I got me a very good price. And overall just a really good experience thank you
Anna Marie was truly awesome and a pleasure to work with. She was welcoming, extremely knowledgeable and patient as I tested each option. Would absolutely recommend - such an easy purchase experience!
I Really liked Ann Marie the Specialist she was very Energetic, Professional, Knowledgable & Skillful. Most of All, She listened to what You wanted and then took her Skill Set and assisted me with Kindness and Excellent Customer Skills to make a very Happy Customer leaving with a Fantastic Products. Thanks again, Ann you have been Great!
The customer service representative was very nice. She answered all of my questions. Also it was great hospitality. We were offered water and candy how sweet. If anyone is looking for a new bed, check them out.
The lady in the store was very helpful and sweet I would recommend others to that store
I received some od the best service ever from both young ladies at the store. Looking forward to a great nights sleep!Id recommend anyone visit if in the market for a quality mattress.
Went to the Aramingo Mattress Firm. Had the pleasure of being greeted and services by Keyosha (kēyōsha), a new associate. Very personable, eager to assist and not smothering or rushing a sale. She listened and helped us choose the best mattress for our adjustable frame. We wished we had come and purchased our other matters from here as well.
Training store. Dont waste your time.
The bed almost cost $1000.00 which for the junk I got wasnt worth it. The employee was very helpful! But for the bed, the frame broke, the mattress sags after almost a year. We wasted our money!! I wouldnt advise going there for anything!
Great deal on half price Mattress plus Adam of South Carolina was quite accommodating..Anna of decond store where I purchased item, I felt like Philadelphias own Patti LaBelle when she asked must every interaction be a contest? But you be the Judge. I have a tendency of saying Try 572 375 XXXX when I am asked my number. Ms. Anna abruptly says I am not trying anything. I need your number. Wow. So much for customer always right. It would be called to turn a phrase and the oppositionality in me kicked in to where I deliberately inserted Try this 2 more times even when it hardly fit. Im a little but grown and to quote Leroy Johnson, I talks like I likes. People in Customer Service would be wise to choose their battles, but then again, maybe its just me.
Ann is amazing. A great saleswoman!
Great customer service. Very responsive.
Super friendly staff, very accommodating. I found my new bed in no time!
Really professional and knowledgeable associates. They treated me with kindness and respect. Everything was well explained and detailed, excellent service.
Super friendly, has what I need and is extremely helpful.
Daniel was the gentleman who helpeded my husband and I pick a mattress. He was very helpful.
Its like everything was over priced,, Not a good experience had to get a refund that was even kinda weird, when I brought back the product the cops had been there another customer must had an issue with the place drama.. but I received my refund still not a good experience
The sales associate was more than helpful and vry knowlegable!!
Great service
Great customer service 👏!!! Great variety of mattress!! I love everything overall
Great place i was in and out Maria was very professional and nice.
Friendly sales worker
Very Nice Lady sold us the Pillow Top for our mattress gave us discounts and also gave my wife a mask so she could enter the location. Thank You
Anna Maria is super friendly. No pressure and straightforward.
Thank you service was great 👍 got what I wanted
The two men were great
The experience was great, the salespersonwas very patient and understanding of what I needed.
DONT BE MISLED BY THE SALESPERSONBE VERY CAREFUL HERE FOLKS.....I purchased a mattress at this store which was financed through Progressive financing. The salesperson at first quoted me a specific monthly payment. THEN, as he did the paperwork, that monthly payment changed to a higher amount ! Then he ASSURED ME this would be the monthly payment I would be making. After a week went by I was sent an email and informed that the monthly payment increased even more !!I called store and talked with Theresa who informed me she would get the monthly payment adjusted to the correct quote but here I am almost TWO MONTHS later and STILL WAITING for any adjustment !
Annamaria was so helpful! Highly recommend!
Good deal, quick and friendly staff.
Very good experience. Knowledgeable sales person
I need to have a bedroom set for my 3rd floor backbedroom for my INTERNATIONAL STUDENT that will arrive in my home to study English.
Very helpful rep! Satified
Very good person helpme
Great staff
Quality service
Great quality store, helping staff. Little staff one person there at a time. A lot of pot holes around store so parking lot users spoke be cautious of their tires. I would recommend trying out a mattress and buying online, better deals online
Antonio was super helpful in assisting me with choosing a mattress that was exactly the kind of comfort I needed and in the price range I asked for. Very knowledge and efficient service (I was in and out in under an hour). Even helped me save some money with some in-store discounts. Would recommend Antonios service to anyone looking to buy a quality bed.
Teresa Marsh was the employee on duty and demonstrates superb interpersonal skills. The store is highly recommended, Teresa spent the time with us needed to make the best purchase.
I had an awesome experience here buying a mattress. They were clearly and nicely labelled, which made finding the right softness for my wife and myself extremely easy. Marty, the sales representative that helped us, was very experienced and made sure we understood everything we needed to know about the mattresses they offered. Being first timers we needed a lot of help and he was extremely patient with us and answered every single one of our questions. He even helped us figure out delivery options and helped us set up easy financing which made the whole experience totally painless. I will definitely recommend this location and even more so, Marty Cosello to anybody looking for a new mattress.
Tony helped my wife and I find a bed that was perfect for us. Got us the best deal and saved us hundreds of dollars. Excellent sales rep!
Always have great deals and staff are nice n not pushy
Shop online. Its probably better. Just go in for the feel of the color coded bed to see what fits you and they have better prices online than in stores
The sales associate there Theresa was great, she really knew her stuff and helped me find exactly what i was lookong for in the price range i had.
I had a great experience. Narcisse (sales rep) went above and beyond to take care of my purchase. Great customer service!! I will most definitely shop again at location.
I really like the mattress I bought, but I believe I paid more than I should have. Make sure to ask for all discounts in the salespersons power to bestow upon you, I got an extra $100 off by simply asking.
Great experience sales person was pretty helpful helped me chose the right mattress and frame for a great price thanks.
This place is the best! Awesome customer service and Chris is seriously the king of mattresses! He made sure we knew what we were buying and worked to make sure we were all set up for our purchase. Go see Chris!
Could not have asked for a better salesman. Told him what I wanted and the price range. No pressure, no rush just a pleasant experience.
Great experience. Was able to find exactly what we needed. Marty was amazing !
Went in today for memorial day sale. Kyle was our salesman. He was friendly,well informed and courteous. He made our matress buying experience a pleasure!
The bed I purchased is extremely comfortable could not be happier and i highly recommend this store.
Great service by the sale rep Tuan
The sales men was great. Friendly and truthful.
Love this store thay were very helpfulAnd help me alot on my new bed king sizeAs soon as I put my kids on it boom rocked out lolTrue storyI cant wait to get my next bedPluss I advise people to get insurance on the mattressThay are awesome and very willing to help you get the bed you deserve thay also have payment options
Great people service would recommend
Its place sucks can in to buy a king size bed frame and they give me a frame for a twin and it was all scratched up when they said it was new
Did not get the advertised price. Employee at Cottman location was less than interested in helping customers.
Beautiful service
Great service and good deals
Good sales people but the mattresses are too expensive.
Went there to get a Mattress, and got a great deal
Worst service ever
Got my bed there
Love it
Mattress Firm
Very friendly, good service.