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Target Optical
4000 Monument Rd, Philadelphia, PA 19131, United States
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Target Optical
Comments
Li
Review №1

What a pleasant and and well run office! I can’t believe how fast and efficient the service was! I expected to be there for at least 1.5 hrs. I was finished my exam, picked out and customized two pairs of glasses with all the bells and whistles, got some accessories, had insurance verified…before 12p.Did I mention my appointment was at 11a and I was about 5 min late, AND I had to fill out new patient forms? This place is awesome. My new go to for eye care.

B
Review №2

This was my first experience with an eye exam. The Dr. and all the employees were super nice and did a great job explains everything. It made the visit so relaxing and easy to deal with.

Ta
Review №3

I’ve been going for a few years and my experience has been nothing but great. The staff is pleasant and professional. I’m always serviced in a timely manner. No complaints here.

Ma
Review №4

The Doctor is really really proficient. She took time to allow me to get my prescription correct. I REALLY appreciate that. We chuckled-over my vision anomalies and experiences at less caring vision vendors. Dr. Malik and her Statf are top of their game. Highly recommended

Re
Review №5

Really knowledgeable. Explains everything, takes her time with you and answers questions. Quick and Easy process. The ladies that work at the counter are also super nice and helpful.

Kh
Review №6

Very informative and thorough with exam. Best experience Ive had.

Th
Review №7

First time going to this eye doctor. Staff is super friendly and helpful. It was one of the quickest visits I’ve ever had getting an eye exam and the doctor made sure I understood everything that was going on with me. If you’re paying out of pocket it’s really inexpensive and reasonable. Would recommend anyone to go here.

Je
Review №8

Everyone was so friendly!! I called this morning and got an appt just 3 hours later. The front staff was very welcoming and I was helped immediately upon walking in. And the doctor, too, was very sweet and informative. My exam was super quick and I really like that they didn’t have to dilate my eyes due to their new retinal imaging machine. I had a great experience!! Will definitely be coming back next year!

SA
Review №9

Very professional! I was in & out and impressed with the level of care I received.

Ke
Review №10

Dr. Malik was so nice and professional. She was best part of the exam. Her calm and friendly demeanor made me feel completely comfortable. I would recommend her to any of my friends or family. She was quick and knowledgeable. I can depend on her to help me with my vision issues in the future.

Ch
Review №11

After my eye exam with Dr. Malik I can say that I feel she really was very good at what she doesI would recommend her to family members and friends

Co
Review №12

The staff and doctor were professional and informative. It was an all around pleasant experience.

Ro
Review №13

Personnel were very competent, professional and personable. Cost of the glasses were higher than a local independent for similar frames. I chose here for time constraints.

De
Review №14

Awesome Team. Sierra and Optometrist were professional and thorough at their craft. Great inventory of glasses too! Totally recommend their service

Re
Review №15

The staff is incredible. I’ve never enjoyed an eye exam and picking out glasses so much lol. Everyone was super helpful and kind. 💛

Su
Review №16

The Ladies gave excellent service and care to my eyewear needs. They took their time and did not rush my process. They even tried to repair my old Ray Bans with the broken arms….by switching my lenses out to a different frame …. Although it did not work, they tried. I finished my appointment with purchasing new frames !!!!

Ma
Review №17

I always enjoy my eye exams with Dr. Malik. This is my 4th year in a row. I hope to see her again next year.

Gr
Review №18

Everything went well. Dr educated me on my granddaughters condition. I look forward to continued service.

Ma
Review №19

Dr. Malik did a great job and was able to revise my prescription helping me see better! Thank you so much!

Em
Review №20

Everybody was so friendly. I almost feel excited to need glasses now… almost haha.

Pa
Review №21

Dr. Malik was friendly, informative, & professional. I would return and recommend to family & friends!

Ro
Review №22

Dr Shaikh is nice and patient. She did a thorough eye exam, and answered all my questions.

T
Review №23

The service was beyond excellent. The doctor and staff was extremely patient with me. I truly appreciate the time each staff member took to make sure I was satisfied and understood the information that was provided to me.

Al
Review №24

I am so disappointed with the service provided. Both the nurse and the doctor pushed me to take an extra examination because I needed to monitor my retinal health but provided printed results only after I requested them.I had to look at a previous Rx because the current one lacked the information for ordering the glasses (no info on pupillary distance). Even though both the exam and the glasses are done through Target Optical.Both the nurse and the doc were polite though.

Ka
Review №25

Sierra is wonderful! I’ve been buying my glasses from Sierra at target optical for three years now and each time it’s a wonderful experience!!

Je
Review №26

I was surprised with the quality of this place. The staff explained everything in detail and the process was very smooth the entire way through. You get a print out of your Rx and arent forced into buying frames from them as far as I could tell. I didnt expect a supermarket place to be done this well.

Ba
Review №27

Everyone was very professional, personable and sensitive to my needs and comfortability. the most pleasant of eye exams Ive ever experienced.

Ty
Review №28

My son and I, were seen today 7/12/21. The entire staff were very friendly, and professional. All staff were knowledgeable and helpful. I would definitely return and recommend this place….

Ca
Review №29

She was professional, friendly, courteous and informative. Loved my visit!

Al
Review №30

The eye exam was painless and necessary. The doctor was nice and knowledgeable and answered all of my questions on a particular matter. Another note, the staff was polite and pleasant, and very helpful throughout the entire process.

Ca
Review №31

My husband and I have been using Target Optical for four years now and we continue to be impressed by the quality of service, thorough examinations, and top notch customer service. Specifically, Dr. Malik’s practice at Target City Avenue is by far the best eye doctor I have ever been to and I’ve had glasses and/or contact lenses since middle school! Dr. Malik is extremely knowledgeable, friendly and genuinely pleasant to interact with. Additionally, Ciera has helped us with everything else since our first appointments. She always greets us by name and goes above and beyond to make sure we have everything we need. She takes great pride in her job and is always presents herself professionally in every aspect! It speaks volumes that there has been little turnover in this office and we are so happy we found it!

Sa
Review №32

Doctor was very helpful and offered lots of direction.

Ta
Review №33

Everyone was very friendly and helpful.

Da
Review №34

I was at the Target Optical at Monument road and was handled by Dr Malik, Ciara and a very friendly gentleman. it was pretty quick and easy but most importantly it was friendly and comfortable. I appreciate the great service and recommend.

TH
Review №35

Someone needs to contact me about my glasses that I paid for and never received. I want them replaced or a check issued for a refund.Everytime I call, I get the runaround.Im happy to discuss this issue with someone who can actually help and resolve it.I have spoken to several sales associates and have gotten nowhere.A manager is welcome to contact me, so we can figure this out.Thank you.***I have voluntarily updated my review after Target Optical finally resolved this issue. Thank you.

Pa
Review №36

Friendly and professional staff. I had a great experience. I can honestly say I have definitely found a new optometrist.

El
Review №37

Sierra and Enjoli and Maya were patient, knowledgable and extremely friendly with my family and I. DR. Malik was as usual, excellent and a pleasure to visit. Everyone here treats us like a family.

Oc
Review №38

Oh my goodness, everybody here was so sweet and helpful. I felt very comfortable with everybody, they were so friendly!

Da
Review №39

Very friendly. Explained everything and asked all the right questions, especially about my recent diabetic eye exam and making sure I get them regularly.

Na
Review №40

They did a good good I loved my experience ♥️

Jo
Review №41

The service was excellent from beginning to end. Staff members were patient, funny and I had a very pleasant experience with all. Dr. Malik was knowledgeable and walked me through the entire process answering all my questions and concerns. Great visit overall!

To
Review №42

Very disappointing… This location is not interested in satisfied customers. The contacts I was fitted for were expensive and did not work well for me. When I tried to switch my prescription to the lenses I used prior to visiting this target optical, I was told I needed to reschedule a full eye exam and pay out of pocket.

Ty
Review №43

Everyone was Very Polite & obtain great customer service !

Ca
Review №44

Everyone was so accomodating and professional..

Vi
Review №45

Ive been here a few times and all of the staff has been very helpful. Dr. Trosino did my exam and was really great. I came back a little while later to pick out my frames and order my glasses and contacts, and the people working at the time were nice. They were really on top of cleaning every seat and surface between customers. Got my glasses and contacts quickly, and though my new glasses seemed a little off, they were very accommodating to try and figure out what to do. Probably the luck of my timing, but they were able to get me another updated exam from Dr. T, and sent the glasses back out for adjustment.

Ta
Review №46

The doctor conducted the exam quickly and efficiently. Checked the health of my eyes and offered good advice for eye care.

An
Review №47

She was great. Very sweet and made me feel comfortable as a new patient

Sh
Review №48

My eye exam was great and quick. Very neat, respectful and polite people that work their.

Mo
Review №49

Had a great experience from start to finish.

ch
Review №50

Very good and well done.

Br
Review №51

Courteous, efficient and kind. Very informative and reassuring. Look forward to seeing my physician again.

Pa
Review №52

This was my first time at a Target Optical and it was wonderful! The front desk staff as well as the optometrist Dr T were AWESOME. Alicia (Alyssa?) was so very patient when teaching me how to insert my new contact lens. I really appreciate the care each of them gave to sanitizing equipment and managing customers I will return.

An
Review №53

Fast, professional, kind and affordable!

To
Review №54

I was pleasantly surprised to get an appointment the same day when my glasses broke. Everyone was friendly, informative, and courteous.

ba
Review №55

Dr Malik was amazing. The appointment was easy and went quickly. It only took about 30 minutes for the exam, ordering lenses, frames and payment. I would have ordered additional pairs and spent more money on each if there were additional brands, specificly Polo and Gucci whom offer Italian made frames, but this in no way reflects on the ease and speed of the appointment, paperwork and checkout. Everyone was really very nice. The brand name prices and exam prices were great! Thank you!

Ma
Review №56

The best part of going to this Target Optical is that when you pick up your new glasses all the assistants coo at you and tell you how lovely your new glasses are - even though youre super disoriented by your new frames/prescription!The usual Dr is on leave but the Dr filling in was efficient and lovely even though I could tell she was feeling overworked!You know the horror of Number one or Number two? The Dr filling in seemed to sense any hesitation in my voice and quietly gave me a second chance to look through my lense options again!I think appointments with the Dr are purposefully a little late so you have more time to shop for glasses - but the assistants are always bantering with each other and heckling each other so you feel like youre allowed to be in the space with them!

M
Review №57

I ordered glasses and never received them. I keep calling and no one can help me. Scam artists.***I have voluntarily updated my review after Target Optical finally reached out to me (after I had to leave a number of reviews and contact corporate) and resolved the issue by getting me my glasses. They were nice and accommodating, even utilizing my updated prescription.They have lost my business forever, as I would never buy another pair of glasses from here again. After purchasing 2 Versace glasses that had gems and Medusa heads falling off within less than a year of wear, and then this fiasco, I will personally steer clear.But I appreciate them finally resolving the issue. Thank you.

ro
Review №58

My experience has always been great here. The staff are very professional, personable, and know alot about frames. Dr. Malik knows her practice well and is very cut and dry about the eye exam. I will definitely continue to come here.

C
Review №59

They never gave me my glasses that I paid for. When I call and ask to speak to a manager, there is never a manager there and no one can help me. They think because they called me once and told me the glasses were ready and I didnt pick them up in a timely manner, that that absolved them of the responsibility of delivering on a product that I paid for!***I have voluntarily updated my review after Target Optical finally reached out to me (after I had to leave a number of reviews and contact corporate) and resolved the issue by getting me my glasses. They were nice and accommodating, even utilizing my updated prescription.They have lost my business forever, as I would never buy another pair of glasses from here again. After purchasing 2 Versace glasses that had gems and Medusa heads falling off within less than a year of wear, and then this fiasco, I will personally steer clear.But I appreciate them finally resolving the issue. Thank you.

Pa
Review №60

The exam and ordering part of my visit was great. The staff was friendly and very helpful. However, the delivery part is terrible, 3 weeks later still dont have my glasses. My wife went a week after me and already received her glasses which have the same specs as mine, yet I still have no answer on when mine will be ready.

Ap
Review №61

My husband and I always have a great experience with Target optical this is our second year coming back. We always get a thorough examination and were treated very well

Kw
Review №62

Dealing with others was a cared for experience and we’ll done

Za
Review №63

They are amazing!!! They are very professional. They made me feel very comfortable the whole time!!!Thanks Ladies!!!🤩

Ju
Review №64

Excellent service. The Dr. Malik was incredibly kind and friendly.

br
Review №65

I had a very thorough exam today, all of my questions were answered & I left with more information on the eye than before. High quality service today!

Ni
Review №66

This location always impresses me. Their service is always professional and friendly. I can’t say enough good things about this target optical location. They are definitely worth the half an hour drive from an area that is over saturated with options, I would choose the drive, hands down every time.

Ke
Review №67

The ladies here are incredible. The receptionists and eye techs are so sweet and funny. They helped my partner and I pick out her new favorite glasses. When she came back to pick them up she scheduled my contact fitting which went seamless. I came for my appointment and i believe Claire was her name helped me take my contacts in and out. We laughed the whole time and she made me very comfortable. As long as these wonderful group of ladies are here Ill stay exactly where i am.

Ka
Review №68

Very nice eye doctor. Prompt and efficient. Nailed my prescription.

Sy
Review №69

Whole process from pre-screening exams, full vision exam and purchase of frames was done in a very professional and thorough but timely manner.

Va
Review №70

Dr. Malik is AMAZING!!!

Ci
Review №71

Dr. Trosino was great. She was very good about sanitizing all equipment and making sure my visit was as quick and comfortable as possible. Five stars!

Ta
Review №72

Dr. Malik was extremely friendly and knowledgeable. She made me feel comfortable asking any questions I had.

T
Review №73

Everytime I call, they say they are shortstaffed and the manager wont be in until next week. When I call the next week, still no manager! I want my glasses or a replacement pair! I dont understand why this process is so difficult!***Target Optical finally resolved this issue. I have finally received my glasses.

Am
Review №74

The staff was great! Very friendly!

Ar
Review №75

It was very fast and efficient. The doctor answered my questions and explained everything

To
Review №76

Very friendly and answered all of my questions!

Al
Review №77

Excellent,fast, knowledgeable.

Ki
Review №78

I was seen on time, and the staff was courteous, friendly, and efficient. I left feeling confident in the safety of my visit and the quality of my exam.

Se
Review №79

Always a great experience! Super nice staff. A fabulous eye doctor, that takes her time and explains everything to you in detail, and answers all your questions efficiently. Target Optical is always my first choice, and I recommend them to everyone for you eye care needs. A+++++++

Be
Review №80

There should be a zero star option.1) Not transparent about the fact that my insurance doesnt work here. We accept VSP, is not the same as VSP working at your store. Lesson learned.2) Have your order shipped to the store or just pray for a miracle because if anything goes wrong with shipping, they will not advocate for you.3) Check your prescription they are ordering for you. After a full month of trying to get my actual order I see that the perscription they ordered on my reciept is entirely different from my actual perscription that I received in that same store.Biggest nightmare for user experience, I will never order at target optical again my life ever.

Br
Review №81

Experience was awesome

Je
Review №82

Professional, efficient, and was great at asking questions to make sure I was doing what’s best for my eyes.

Sh
Review №83

Love the customer service there every time I come in.

St
Review №84

Service was exceptional!

Ka
Review №85

Everyone is super helpful and kind! Very positive environment!

Sa
Review №86

It’s was excellent, professional and very informative

Sa
Review №87

Everyone was pleasant and very helpful

Sh
Review №88

Dr. Malik was warm and very informative. I enjoyed this appointment and will be back to see her. She recommended a change in my prescription, which I am already feeling the positive effects of today! She discussed and explained my retina pictures and overall vision in a way that was much appreciated and understood. She was amicable and friendly and my appointment was at the end of the day to boot! She made me feel like her first and only patient of the day.

Ll
Review №89

I love going to the optometrist here bc the staff and doctors are very professional. They WILL take care of you!

Zi
Review №90

I am not recommending the poor skilled Target Optical for the eye glasses.I went target optical for my annual eye check and glasses replacement at the end of last year. The staff seem poorly skilled. The glasses I got did not match the prescription and my specific requests. And I can not get use to the new pair of glasses. Which cost me more than $400 after insurance. I went to the store several times to complain, the issues was not resolved.Later I found they do not offer the lenses (index 1.74) I requested, which I had on my older glasses, they only have lower index (1.67) available, which they used for my new glasses, and it is one of the reason, why the lenses are so much heavy than my older glasses. Additionally, the lenses has much higher prescription than the doctor,s prescription. After many store visit and a new doctor eye exams, they are offer to correct the prescription and use the lower index lenses (1.67), and charge me $380 more.I am so disappointed with their service and decided not to take the offer and request refund for my money, so that I can get the glasses somewhere else, where I can get right prescription and right lenses.So far, they have not refund my money yet.

No
Review №91

Awesome experience, very helpful!

Ol
Review №92

Both the doctor and the girl helping me pick out glasses were so helpful! I also appreciated how careful they were to clean and sanitize the equipment.

Ly
Review №93

I saw Dr T and she was wonderful. Very thorough on her examination

sh
Review №94

Showed up 10 minutes early for my appointment at 11:20 am as prompted in the confirmation email. At around 11:40 while sitting there blind because I was instructed to take my contacts out I asked how long it would be before they could take me back at which point I was told it would be a minimum of 40 minutes while they did eye exams on group of children. I would reccomend letting people know there appointment time cannot be held instead of having them sit there and ask.

Er
Review №95

Very pleasant and very very informative in detail. Didnt get that from 3 different places prior.

St
Review №96

Always thorough in the examination. Very pleasant experience. I would recommend her to friends and family.

Pa
Review №97

I have been going to the same eye doctor for years but went to target optical out of convenience. Dr. Malik was awesome and even identified an issue that my regular doctor never discussed with me. She was extremely professional, courteous and really cared about my well being. The optical shop staff were awesome and were very helpful in selecting the perfect pair of glasses. They were knowledgeable with my insurance benefits and the pricing of the glasses was very reasonable. I will definitely be going back.

R
Review №98

My only complaint is if possible syncing your system with corporate target opticals for continuity of care.

Jo
Review №99

I expected to be examined by you Dr. Malik not Dr. Trosino but the exam was thorough with no hard upsells. Sierra is great in the front of the practice. Despite it being in Target the foot traffic isnt disruptive. All the precautions are in place to practice social distancing and hand hygiene. The screening/reminder call took care of the insurance. The payment wasnt quite contactless but it was easy to sanitize before and after use.

De
Review №100

I finally found an eye doctor who I can trust. Dr. Malik is the best. She really cares!! She is extremely thorough. The staff here is wonderful!!!

Information
7 Photos
100 Comments
4.7 Rating
  • Address:4000 Monument Rd, Philadelphia, PA 19131, United States
  • Site:https://local.targetoptical.com/pa/philadelphia/4000-monument-rd.html?cid=yext_9686&y_source=1_ODIxMDU3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 215-220-4455
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–6PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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